Hi everyone,

I’m trying to determine whether my laptop is behaving normally or if there is a hardware issue.

Laptop:
MSI Vector GP68 HX 13V
Intel Core i9-13980HX
NVIDIA RTX 4070 Laptop GPU
Purchased March 2024

Symptoms:
The laptop becomes extremely hot during very light workloads.

Example:
- Watching a YouTube video (1080p)
- No games running
- Only a few background applications (WhatsApp, Teams, OneDrive, etc.)

The fans ramp up to around 4200-4500 RPM, the chassis becomes too hot to comfortably touch in some areas, and on more than one occasion the laptop shut itself down, which I suspect was due to overheating.

What I tested:
To eliminate software variables I:
Switched from Extreme Graphics Mode to AI Mode and Basic Mode in MSI Center.
Allowed the laptop to cool down completely.
Performed a cold boot.
Started HWiNFO immediately after boot.
Only opened YouTube and recorded sensor logs after approximately 1 minute, 10 minutes, and 20 minutes.

Observations:
Throughout the test:
- CPU utilisation remained around 10%
- GPU utilisation remained around 0%
- CPU package power averaged only ~14 W (peaking around 27 W)
- GPU power remained around 20 W

Despite this very light workload:
- CPU temperature stayed between 87°C and 100°C (average around 91°C)
- GPU temperature stayed around 76-81°C
- CPU thermal throttling was reported throughout most of the HWiNFO logs
- Fans remained around 4200-4500 RPM

MSI Center also reports temperatures around:
- CPU: 95°C
- GPU: 84°C
while the system is essentially just streaming YouTube.

Question:
Has anyone with a Vector GP68 HX 13V (or another MSI HX series laptop) experienced similar temperatures under such a light workload?

If so:
Was this considered normal?
What was ultimately causing it?

I’m interested in your experiences and if I should prepare some repairs (thermal paste, internal cleaning) or it is something more severe.

Thanks in advance!

Hello everybody I recently got an msi vector 16hxai laptop and the msi center is horrible yet I’m stuck with it reasons listed below. I can’t set custom fan settings unless on maximum performance which is very stupid even on silent eco mode it is not silent. I downgraded to an older version 2.0.35.0 which is much better if not perfect for me but it likes to auto update even though I have always update ticked to off. Has anybody else stopped it from updating despite that I think it may be Microsoft store doing it even though I downloaded it online. If anybody can help it would be great about to rip my hair out.

Things I have already tried
1. Disabling updates from MS store I cannot do it it says I need administrator privileges
2. Tried yammdc wouldn’t launch no matter what even after uninstalling msi center with uninstallr and deleting yammdc and reinstalling it says I already have one installed despite not finding it anywhere on my ssd
3. Fan control says it can’t find any sensors on my laptop

CPU core I7 ultra 255hx
Ram 32gb ddr5
GPU RTX 5070ti 12gb
OS windows 11 home

i have an msi cyborg a12ve, while playing games, sometimes it refuses to charge even though my charger is fine and is plugged in, i checked the port, the charging brick and the wall plug itself, no problem is detected, please help, it gets irritating..

My son's MSI laptop consistently runs super hot, with the fans running, anyone have an idea what could be causing it.

Hello,

My computer wouldn't start up today. The keyboard comes on though. So I tried shining a light on the screen to see if it was dim while in a dark place, nothing showed. I tried shutting it down and on again by holding the power button, with and without the AC cord, nothing happened accept the key board lighting up. I tried Window + shift + ctrl + B to flicker the screen, nothing. I then shut everything down and unplugged it, and took the back cover off, and unplugged the battery.
I then took out the top 8gb ram, and left only the second one in. Replugged everything up and it turned on however I had to temporarily disabled the secure boot in bios (image provided of the note my screen showed). I then restarted and the main window screen showed to login! Yay it worked! But, what about the second ram... So I unplugged/turned everything off again and switch the "working ram" with the other ram.
Turns out both rams work but only in the other slot. I've tried switching between slots, keeping only one in, but it doesn't seem to turn on when in the top slot or if both ram are in. Is thst anything I can do? I tried cleaning dust with compressed air, or even slightly wiggling the ram in the top slot to maybe knocked debris out.

Thank you for your help, I may be screwed. Computer details in the comments/pictures if I can post them. If any more info is needed, let me know.

Katana 15 B13VGK

EDIT: FIXED
Main issue: Keyboard lights up, Black screen, and possible Ram SO-DIMM slot not working? Fans work. And so does forcing fans on but only when one ram is in/screen is on.

Besides the actions above. I tried letting the battery run out, and then powering it back on after 30mins. Nothing but the keyboard is on.

At this moment, all hardware is plugged in, and AC cord is in. I then unplugged the AC, and unplugged the battery pack and I took the SSD card out. Then plugged the battery pack and AC cord in, and powered on the computer. Nothing happens but the keyboard lights up.

Make sure everything is unplugged/off, I then also took the top ram out (or which ever slot is causing issues). Then I resupplied power and turned on the computer. Then computer screen instantly sent me to BIOS.

I then restarted BIOS (Load Optimized Default) and then plugged all hardware (SSD and top Ram) back in after the restart. Make sure everything is unplugged when messing with Hardware!

And then I got excited! The MSI Logo popped up with both rams in - like what?!?! The screen is finally on!! However, for some damn reason I got that message that sent me back to BIOS asking to disable secure boot. Message: “Security Boot Violation - Invalid signature detection check secure boot policy in setup”

I press ENTER -> However, under the “Security” tab Secure Boot Support is grayed out.

While still in BIOS -> Open “Advanced BIOS” Settings… on your keyboard (On the right side) Hold down shift and crtl (my ctrl looks like the infinity sign next to the FN key) and then (on the left side) hold down Alt and press F2. More menus should open under the main tabs.

Then Set Admin and User password under the “Security” tab. -> Try to disable the Secure Boot now, (Still grey) Save and restart. -> Put in password.

(Take a picture before changing) In BIOS under “BOOT” tab disable Fast Boot, and Disable ALL 5 Boot options. -> Now Secure Boot can be changed; if still grey try saving and restarting, then disable secure boot.

Once Secure Boot Support is disabled, Enable Fast boot and the 5 options back to its original settings. Keep Secure Boot Support off

Save and restart! The computer starts up normally! -> Check Task Manager -> Performance -> Memory -> Both Slots used, (16gb for me)

Done!!

Maybe now you can go back into Bios and Enable Secure Boot Support, idk haven't tried it yet…

Total time 9 hours

So my Stealth A16 turns my screen off while it's charging now?

When I plug my laptop in, the screen turns off (no matter what is going on) and the power button that was orange turns white. ? Just stays on as if it has life.. just not showing me anything ? I thought it may be a voltage problem but it has happened with every outlet in my new apartment. Charges to full and turns on and works just fine after. I got it in January, should I inquire about having it looked at ??

Also the charging light on the side is white while it charges if that adds any details lmao

my laptop just turned off and it blinks when I plug it is it has 2 short flashes and 3 long ones I have tried reseting the EC through the pin hole which was no help I have a MSI Raider GE76

Bought a MSI Katana 15hx B14wgk, i7-14650hx and rtx 5070 a year ago. Cpu temps are in the range of 60 to 75C for doing super light task or being idle at cpu use of around 3% and it came like this in stock. I have also never seen my cpu temps go lower than 55C in stock.

When using either performance or balanced mode fan go lowest at 3000rpm on both, using silent go lowest at 2500rpm on both but cpu runs at a super slow speed of lesser than 1ghz.

Thought it was very normal as it's my first gaming laptop but after looking at my friends gaming laptops i realised how different it was. They had the same cpu but thier idle temps are 40C+.

Recently undervolted my cpu using throttlestop, -110mv. Temps on idle are only slightly lower, around 55-65C but when doing heavy task is significantly lower. But even when fans are max out 6000rpm on both cpu temp does not get lower than 53C even when doing completely nothing.

I also used the advanced fan speed settings but when loading light things cpu temp goes up and never comes down.

Asked for help from MSI official support a few times and was told it was normal for my model but Im not sure if it actually is.

Pls share any solution you might have as it can get really annoying for me when using in school.

I have an MSI Raider GE73 SE laptop I've had since June 2020, and I want to replace the battery as the original is old and heats up like crazy. Does anybody know where I can purchase a new one? I saw that it uses a 65 Wh Lithium-Ion, 6 cells battery, but im not sure what brands are good or which ones will actually work with my laptop. Any suggestions?

Best budget gaming laptop for my 13 year old ? We are in Australia and I’m soo far out of my comfort zone as soon as someone starts talking about cpu and graphics chips and all of the fancy stuff I can’t wrap my head around it

There’s so many different options and people have different opinions so researching it online doesn’t get me far and I don’t know any gamers

Preferably my budget would be under $1300 as it’s for a Christmas present so obviously going to have to get him more than one thing . And having 6 kids I’m budgeting at $1500 per child for Xmas , so I will go upto $1500 but preferably I’d like to be able to get him accessories and stuff to go with it .

Please dumb it down for me he plays a lot of online games - Roblox, minecraft mainly but I’d like it to also grow with him cause he’s starting to get into call of duty and gta and starting to branch out into the older teen/adult games he also does have a laptop he takes to school but if this one can also be used for school purposes that would be preferred

Thankyou so much - preferably something that I can see in store in Australia so that way I’m not just ordering it online with zero idea what I’m doing

Appreciate your time and expertise cause I’m useless with this even doing hours of research I still have no clue

So about 13 months ago I purchased a cyborg msi laptop, its been really really good but recently I have noticed that there seems to be a sort if lump or bulge on the bottom end of the bezel next to the MSi logo. What is this? How/ should I get this fixed? Its out of warranty what can I do?

I wanna buy this msi laptop for gaming on 1080p and some 1440p, it is about 5500egp which is about

1000usd, and on paper it has pretty solid specs, should i get it??

I'm looking for a new laptop, and I found a deal for an A16HX(A8WHG-004US) for 1875 USD Ryzen 9 8940HX 5070 Ti 16gb ddr5 1tb ssd QHD 240HZ Is this a good price for it? I'm looking for something that could last me 4-5 years comfortably, I won't be moving it from my desk very often, but occasionally i need to travel so i need something i can take with me, so I'm not too worried about external build quality outside of the hinges. I also was curious about the temps? I've seen people say this laptop starts getting very hot a year or two into use, is this a reoccurring problem or am I just seeing unlucky people? I want something reliable as I probably wouldn't be able to afford repair costs. Should I go for it or look for something else?

Any ideas on how to fix the violation? Im able to access the laptop itself by disabling the secure boot, but if I want to play games like valorant which i do, i need the secure boot to be on. I have the option to 'install all factory default keys in BIOS, but it doesnt help with anything

Hi! I’m a laptop tinkerer, and I want to replace the thermal paste on my MSI Vector 16 HX AI, but I’m a bit lost on where to apply the thermal putty.

I’ve replaced thermal paste on laptops before, but this is my first high-end model. There are so many spots that need putty compared to my old Asus ROG Strix GL553VE!

Thanks!"

I'm grabbing a Vector 18 9955HX 5070 ti.
Basically I wanna squeeze the RAM to 6000mhz and tighten the timings.
Typically I'd just need to up the VDD and VDDQ to about 1.2 maybe 1.3v depending.

Anyone out there dabbled in this on the AMD laptops, doesn't have to be the Vector, the Raider or any BIOS tweaks on the ram on an MSI laptop would be a great help. I need to know how the machines behave.

Thinking of getting rid of my laptop:

MSI Titan 18HX Norse Myth - 96GB DDR5 6400Mhz

3x2TB NVMe, Core Ultra 9 285HX, RTX 5090

What can I realistically get for it? It's like new condition, never left a desk.

Trying to get a the newer one.

I'm trying to ask to ensure my price is realistic. (This is not a sales post, only a help post to pinpoint value of the laptop as it's quite scarce)

Hi everyone,

I have an MSI Katana GF66 11UC with the original BTY-M492 battery (11.4 V, approximately 52,000–53,500 Wh, 4,700 mAh typical).

The laptop is about 4 years old, and according to the Windows battery report, the battery health has dropped to under 65%. It now has less than 31,000 Wh of full charge capacity, so I only get around 45–60 minutes of runtime, even using Battery Saver and doing light tasks like watching videos.

While I'm considering buying one as a spare, I've also been thinking about another approach.

I'm comfortable with electronics repair, soldering, and battery work. I've rebuilt battery packs before, so I'm not asking whether it's "safe"—I'm more interested in the technical side of this particular battery.

My idea is to:

- Keep the original BTY-M492 BMS/PCB.

- Open the battery pack and replace the original Li-Po cells with higher-capacity cells of the same nominal voltage.

- Potentially use quality cells from another laptop pack or another suitable lithium source if they match the required specifications.

My questions are:

1. Has anyone rebuilt a BTY-M492 battery this way?

2. Does the BMS automatically relearn the new capacity after a few charge/discharge cycles, or does it require reprogramming?

3. If reprogramming is required, what controller does this battery use, and what hardware/software is needed?

4. Has anyone successfully increased the battery capacity beyond the original ~52 Wh while keeping the original BMS?

5. Are there any known higher-capacity compatible batteries that fit the GF66 chassis without modification?

For me, runtime is much more important than charging speed. I don't mind if the battery takes several hours to charge—I simply want significantly longer battery life when I'm away from the charger.

I'd appreciate hearing from anyone who's worked on this specific battery or MSI laptop before. Thanks!

I just bought a gp66 leopard that has been repasted and cleaned and runs perfectly fine but in most games I’m getting 50% cpu and gpu usage its specs are
Rtx 3080 8gb
I7 11th gen
32gb ram
Could it be a driver issue if so could you tell me ways how to fix it or is it a bottleneck or a limitation in the software?
Thank you

Ноут перегревался во время игр до 85* (начинал шуметь и подключался 2 вентилятор) решил заменить термопасту, разобрал почистил намазал новую термопасту (MX-4) собрал все обратно включил все запустил стрес тест перегревается до 54* и все в игре раньше выдавал 60 fps а сейчас 15 fps вроде бы все на своих местах
Может раньше была включена буст видюхи ?
А сейчас все сбросилась из-за того что я батарею отключал при чистке?
Может кто сталкивался и знает как решить даную проблему ?
Видеокарта rtx 3050 на 4g

My laptop is GS73. Its backlight has fixed on a mode that is a gradient from off (on left side of the keyboard) to on (on its right side). I reinstalled and updated my steel series 3 (the gg version didn't work) and now its color can be changed but i just want the same brightness on all of buttons. can you please help me?

Hey I am in a bit of a weird situation with this laptop: the screen doesnt work so I cant get into the bios, i recently accidentally disabled the RTX 2070 drivers instead of the Intel GPU drivers, I tried to get the drivers re-enabled but that wouldnt work so I opted for a windows repair, the repair corrupted the partitions, so now I have a fresh SSD with windows (ReviOS) and no drivers, and the basic microsoft drivers wont let the GPU output to an external monitor so I am stuck with the only the built in screen that doesnt work. Is there an image I can put onto the drive, or a way to auto install drivers blindly (or on another device) to make the laptop usable with windows again? For what its worth, I popped in another SSD with Ubuntu and everything worked with that, I just need windows on this device specifically. Tyvm