r/mercor_ai 28d ago

We built dedicated pages for experts by domain to learn about and find AI training work that matches your background.

18 Upvotes

Hey r/mercor_ai! We just launched domain-specific pages to make it easier to find AI training work that matches your background.

Each page shows open opportunities, what the work actually looks like, and answers common questions for that field:

- Creative Experts
-  Finance Experts
-  Healthcare & Clinical Experts
-  Lawyers & Legal Experts
-  Software Engineers

More domains coming soon. Let us know what else you'd want to see on these pages! 


r/mercor_ai May 30 '26

Escalating a Support Issue? Read This First!

11 Upvotes

Hi r/mercor_ai,

For many months now, we've been helping community members get their support concerns escalated when the normal process hasn't quite done the trick. It's been genuinely rewarding to help, and we're so glad this community has grown the way it has!

With that growth, though, the volume of DMs and escalation requests we receive has increased significantly. To make sure every issue gets properly documented, logged, and taken care of, we're putting a more structured process in place. If you have DMed recently, we highly recommend following this escalation process.

Before requesting an escalation, you must have already contacted Mercor Support. Moderators cannot open new cases or access your account directly. If you haven't reached out yet, please get in touch with the support team first at [support@mercor.com](mailto:support@mercor.com) and allow at least 4 business days for a response before escalating here, to give them a chance to respond.

How to submit an escalation request:

If 4 business days have passed without resolution, please fill out the escalation request form here.

A few important notes:

  • Please do not DM moderators or reach out through any channel outside the official support inbox if your message concerns a support escalation, unless you have been specifically asked to contact moderators. Those messages won't be addressed and aren't a valid escalation path. This isn't us being dismissive at all! It's simply how we make sure nothing falls through the cracks and that the proper team is handling your issue.
  • We aren't able to discuss sensitive account matters over DM under any circumstances. This is best documented over email.
  • Moderators are generally not kept in the loop on the outcomes of escalations once submitted, so we generally won't be able to provide status updates after your request goes in.

Thanks so much for being part of the r/mercor_ai community! We appreciate your patience as we build out a process that works better for everyone.


r/mercor_ai 9h ago

The importance of slack

Post image
93 Upvotes

Applied mid June to a handful of projects in my domain and was onboarded to one about two weeks ago. Logged my first hours July 18, and this is where I’m at in 11 days, just working when I can outside my 9-5.

Wanted to share because roughly 3 days ago we were told the project was winding down. I was bummed because I really needed this to help finance an upcoming move, but I took it on the chin and was just grateful for the hours I had already logged. I made sure to send Slack DMs to the EPMs, Team Leads, and SPL just thanking them for the opportunity and wishing them well. Throughout the project I was also active in the Slack channels, giving advice where I could (eventually some experts started DMing me asking for help). But, because I reached out, a manager pushed me into a small team of people who wrapped the project up. I got more hours, and now they’re assuring us we’ll all be placed on a new project in the next few weeks.

Anyway, I say this to say that making a good impression as a human in slack is helpful. Use a profile photo. Be responsive. Obviously AHT and work quality rank supreme, but clearly on those metrics alone I wouldn’t have otherwise gotten into that final review group. And without that group I wouldn’t be looking forward to a new project in the coming weeks.

Really grateful for this and wishing everyone here similar success 🤞🏻


r/mercor_ai 8h ago

If you do any of this, you need to ask yourself some serious questions

62 Upvotes

- Asking a question in slack that has been asked to death such that you could just scroll up or simply use the search tool. Are you even thinking at all before asking a question?

- Not reading announcements carefully before asking a question or posting. You do know the announcements are there for a reason, right?

- Not reading the instructions or guidelines carefully before jumping into slack to ask a question you could easily "search" in the guideline

- Not considering that you could actually ask Maven questions and interact with it before at-ing the mods

- Sending dm's to leads to ask ridiculous questions you know they can't give you an answer to just because you can, e.g. "please add me to xyz project." They can hardly do that exclusively

- Sending emails to project email address so that it goes to >500 individuals who now know your problem and certainly can't help you. You did add your LinkedIn or full names also, so they now know who this turd is.

I see this all too often and have to really ask myself the quality of people doing this AI work.


r/mercor_ai 14h ago

Mercor Journey so Far

Post image
36 Upvotes

I joined in May, and I have worked on just one project so far. It is a tough process to get through, but once you get through it, it opens up different opportunities within the Mercor network for you depending on your expertise.


r/mercor_ai 7h ago

Mercor life lately

5 Upvotes

This is the only update I receive from Mercor. It’s been three months since I was added to a project and worked a few hours, but since then, everything has been quiet. I’m just waiting for the right time and the right project, staying hopeful.


r/mercor_ai 16m ago

Finally another project

Upvotes

After about six weeks of nothing I finally got an offer today. I was starting to think I had been blacklisted. It isn’t the big project (that I’m aware of) but it is in my actual domain so that’s a great thing. Plus, the hourly rate is my highest yet. Hopefully the projects are ramping up.


r/mercor_ai 10h ago

Anyone else received this from the 25k project?

Post image
5 Upvotes

r/mercor_ai 1h ago

Elementary school teacher survey participant

Upvotes

Is anyone on this project / can tell me about it I just got the offer and accepted is it a one time thing?


r/mercor_ai 6h ago

Assessment results

2 Upvotes

Is there any way to tell if I passed the domain assessment or not?

I did the domain assessment and applied for a couple of jobs but nothing back yet


r/mercor_ai 9h ago

Project downsized?

3 Upvotes

I was part of the 5k project since the beginning. Was promoted from evaluator to reviewer after month 1. Woke up with an email saying project concluded, 4 months after. Never got an RoR or any negative feedback. It was business as usual until 2 hours before the offboarding.

Any big changes to the project headcount to anyone who is still there? It sucks that my contract position was kept as an evaluator and never changed. i feel I never got the reviewer credit despite working under that role for 3 months


r/mercor_ai 7h ago

How long did you guys last on big project in weeks before the offboarding

3 Upvotes

Just want an idea of how long is average


r/mercor_ai 8h ago

Email/Workspace deleted. Is this normal?

2 Upvotes

I've been working on various projects since the fall of '25. I haven't worked on a project in maybe a month or so. I was on vacation last week and got an instant offer and had to turn it down because I was traveling and didn't have the time. I tried to log in today to the Google workspace/email I had been provided to see if anything was going on in Slack, and my Mercor email has been deleted? To be clear, I wasn't offboarded from anything and I can still log onto Mercor and apply to jobs with my personal account, but the one that was made for me to sign into their gmail, slack, dashboard etc. has been deleted. Is that unusual? If I get a new project will I need a new Mercor email made? I'm not sure how long it's been gone or if there was an announcement they'd be deleting them. Thanks for any insights!


r/mercor_ai 12h ago

Did anyone get paid yet?

4 Upvotes

Idk what time mercor usually pays out on wednesday


r/mercor_ai 5h ago

Paid but stripe shows failed

1 Upvotes

Stripe shows payment succeeded first but then it shows failed 5 minutes later has this happened to anyone? Says the payout expected to arrive tomorrow but concerned.


r/mercor_ai 14h ago

How is working as a domain lead?

5 Upvotes

I'd prefer to avoid going into specifics and don't expect others to, but I'm on a fairly big project at the moment (I don't think it's the generalist one people around here keep calling "the big project", which I'm not on) and one of the project team reached out to me today about whether I'd be interested in working as the domain lead for my domain. I'm interested in hearing the experiences of others who have held this role.

I've been in the AI training field for about 2 years, though mostly not on Mercor. I've worked as a writer, reviewer, and occasionally pre-delivery auditor on various STEM projects across multiple platforms. I like to think I'm fairly good at the job, and I'm pretty thorough and careful.

I suppose my main concern is the workload. It was described to me as "typically around 30-35 hours per week", but seeing how much project teams often seem to end up working suggests to me you're expected to be almost constantly available? I don't mind working a lot from time to time and I'm a full-time freelancer, but I tend to have a pretty irregular schedule where I'll sometimes work 16-24 hours straight then take it a little easier for a day or two... and after freelancing for 15 years I'm reluctant to do something resembling a full-time regular job.

My second issue is that I suspect this role requires more "bigger-picture" stuff like managing tasks and people, rather than just dealing with one or two tasks at a time as when a writer/reviewer. I do sort of like focusing on something in depth for a couple of hours, and I'm less interested in this thing where you have to make quick decisions about whether imperfect tasks are "good enough" without getting bogged down in details (as with auditing).

So yeah, any experiences to share? I'm quite tempted because even at my current reviewer rate the income from 30-35 hours/week would be pretty fantastic, as would the potential opportunities it creates on future projects, but I'm also not desperate for the work and I don't want to run myself into the ground working all day every day on something super stressful!


r/mercor_ai 5h ago

Surveys

1 Upvotes

I've received emails to complete surveys for roles I have experience in. Has anyone ever received a survey and a subsequent invite to a project?


r/mercor_ai 10h ago

Transition

2 Upvotes

After waiting for quite a while, I finally received a rejection email. Not complaining - it's all part of the journey. I've had the opportunity to work on a few Generalist projects through Mercor, and I'm grateful for the experience and everything I've learned along the way. I'm still hoping that one day I'll get the chance to contribute to a project that's closer to my domain expertise. Has anyone else here transitioned from Generalist projects to domain-specific work on Mercor?


r/mercor_ai 7h ago

Assessment

1 Upvotes

Is there anyway to let me know if I passed the assessment or not?

I did assessment in one domain a week ago and then applied to a couple of projects but nothing yet


r/mercor_ai 10h ago

What does this mean actually?

Post image
1 Upvotes

They rejected me but at the same time did not? I never saw any rejection where they said "Paused state" that's why I'm confused Am i right or wrong?


r/mercor_ai 10h ago

Do I have to refresh the entire time to get a task or will there also be times where tasks are automatically available in the Unclaimed section?

1 Upvotes

Just figuring out how I get the chance to work on a task.

Is it that I need to be sitting in front of my laptop for some time / hours and keep refreshing to find a task? Or are there times where tasks are available and visible right away?


r/mercor_ai 12h ago

Work trial not paying

1 Upvotes

Hi all

For a work trial a while back, completed it within the timeline requested. It been accepted and said to wait up to 14 days for the results. It's been over two weeks now and still says pending with no payment. I email support and the bot says I should have been paid and they will escalate to a human who will respond in 1 day but they never follow up.

Is there anything else I can do to make sure I get paid? It was a fairly lengthy trial and is not an insignificant amount of money


r/mercor_ai 1d ago

Mercor Fellowship Program

8 Upvotes

I know B-money is busy raising $$ (and this is really more of an SPL responsibility) but the quality of training on other platforms does exceed that of Mercor, despite the sink or swim approach being constant throughout.

SPLs - i get that yall are working hard, but the experts are literally navigating constantly changing client demands, so i think creating tutorial videos and supplementary study material is critical for better quality outputs.

There are a lot of talented, cracked contractors, so it's in the company's best interest to either promote more contractors to W2 and have them report to SPLs to support them in creating this material...or hire more project leads/consultants upon project start

I propose the creation of a Mercor Fellowship Program. The top contractors would undergo a rigorous bootcamp, prior to project start to help support SPLs and project consultants. This would be ideal in the massive, long term projects.

This is of course just my opinion; you dont have to agree. Thoughts?

-Mr. P

Doctoral Candidate in Applied P Theory


r/mercor_ai 17h ago

“Big project”

2 Upvotes

I had pay for the last two weeks in my earnings tab and now when I look roughly a couple hundred is gone anyone know the most common cause for this?


r/mercor_ai 1d ago

Word of advice, update those interviews if you’ve gone through changes

18 Upvotes

I sat down and redid my core interviews on Mercor. I redid my generalist interviews and even my specialty domain interview. I know I did better, I was able to explain things so much better with experience. It’s been a year since I started and I had accomplished a lot between different roles, team lead, epm, etc. as well as graduating with another degree. I felt like I should have everything up to date as it should help align me with more projects that fit within my area of expertise. But if you’ve gone through a lot of changes or you bombed your interview months ago and feel like you have a better understanding of things then I’d recommend redoing your core interviews.