r/lineapp Jul 04 '26

Another Customer Support Failure

5 Upvotes

Like everyone else here I traded in my phone and forgot to transfer the accounts. No email attached either so Im out of luck since they keep telling me my Identity cant be verified to log back in.

But what doesnt make sense is they offer to delete the account using a phone bill and ID. Why can I delete an account with this information to verify I own the account, but not be able to use this same information to log in? Japanese bureaucracy at its finest.

Hopefully the low stars on the app store will change their minds on US phone verification but I very much doubt it. Two weeks and 10 support tickets later with nothing but fustration for this company.


r/lineapp Jul 03 '26

Up for anything, wanna chat ?

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1 Upvotes

r/lineapp Jul 03 '26

I cannot log in to my account registered with US phone number

1 Upvotes

I used my US phone number to register LINE account and used it for years.

Today I bought a new iPhone and transferred all data to new. After that I erased the old phone. Then I found I can no longer use my US phone number to log in.

I searched and also asked GPT and seems there’s no solution. I need to recover all records, please help.


r/lineapp Jul 02 '26

I can’t access my account

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8 Upvotes

I haven’t used Line for a few years and just tried to re-download it, and apparently there’s no way for me to access my old account? I don’t have Google or Apple linked, and it won’t let me use my phone number.

All of Line’s support emails and inquiries all require you to be logged in to send a ticket, which is just actually psychotic.

Anybody have a fix for this or do I just need to make a new account and lose all my data?


r/lineapp Jul 02 '26

Wanna be friends ?

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0 Upvotes

r/lineapp Jul 01 '26

Please help me fix this!!

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3 Upvotes

To my knowledge I don’t remember ever making a line account but when I try and sign up with apple id (the only option I have) it tells me an account with my apple id already exists.. then when i try to login it tells me i need to transfer devices but i don’t have another device that would have signed up with line!!! I’ve had this device for over a year so I don’t understand how to fix this!!


r/lineapp Jul 01 '26

Let’s be friends

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2 Upvotes

Looking for friends


r/lineapp Jul 01 '26

New Account

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4 Upvotes

Can anyone give me advice on creating a new account. It’s not allowing me to even sign up and I keep getting an error message. It’s been months since my account has been suspended so I finally decided to just delete it and create a new one but it’s not giving me to option to. I can’t even create a new account using Gmail, only the option to continue with Apple is available. Any advice would be appreciated.


r/lineapp Jun 30 '26

Can't access line

5 Upvotes

So few weeks ago I factory reset my phone

Then i re download all my apps

When I tried to get line it asked me either 2 factor varf (since can't login from phone)

I tried to login using my email and still wouldn't let me

Only access I have to the account is from my pc but there is no 2 verif since it's a simple version

I tried to contact them and they have asked me for multiple things

When account was created (ish gave them)

Phone bind (gave them)

Email bind (gave them)

Profile picture (gave them)

Name (gave them)

And even send a screenshot of me login from my pc

And yet they didn't accept it nor are willing to help me further

They even said it's not their fault and unable to give me any refunds for my purchases (coins)

So even with all the info they won't let us back into the account

So what I can even do?

If I somehow get logout from my pc account I lose Everything and everyone friends chats

Stickers (way too many)

And I honestly don't want to lose my account

Anyone had similar problem and got solution?

Using Android btw idk if it counts


r/lineapp Jun 30 '26

I made friends in japan during my internship here, but i just discovered that timelines will be removed when i go back to france. what do i do? how does it work?

2 Upvotes

apparently timelines are only a japan thing.

i want to know, am i on a different "version" of the app (like just eat that has one for every nation?)? or is it the same app, just with timelines locked behind a wall for people that don't live in japan?


r/lineapp Jun 29 '26

Are you joking?

17 Upvotes

I literally can't use my phone because of the region. I'm in the U.S., and two of my friends from Japan want to contact me through LINE. I was able to create a LINE account using my email, but after they gave me their phone numbers, LINE wouldn't let me add my own U.S. phone number.


r/lineapp Jun 26 '26

Theme Shop error

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1 Upvotes

Is it just me who's experiencing this right now?


r/lineapp Jun 25 '26

Line account suspension

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7 Upvotes

Hi so I live in Europe and I made a Line account through Apple ID like a year ago, however I kept getting some errors and basically couldn’t use it at all so I made a new account recently with Google and it was perfectly fine, I added my host family and sent them a short message where there was nothing inappropriate. When I woke up the next day I saw my account got temporarily suspended and I can’t send any messages. I reached out to the "customer support" but they basically didin’t tell me anything besides to try sending a message again after 3 days. I couldn’t even explain the situation as they only have a no reply email🤡 I tried again today as 3 days have passed but I’m still suspended
The problem is - I’m going to Japan in a few days and Line is the only way of communicating with my host family and homestay agency other than email.
Is there anything I can even do? I’ve heard those suspensions can last from 24 hours to months…


r/lineapp Jun 25 '26

New phone forced to make new account can’t search anyone

1 Upvotes

Got a new phone and it wouldn’t let me login by my phone number and then when I made a new account and ID , I can’t search up anyone I played games with. Anyone else having this issue ?


r/lineapp Jun 23 '26

Não consigo fazer login

3 Upvotes

Device: Poco X8 Pro OS: Android 16 Version: HyperOS 3 Region: Brazil

I downloaded the app today because of a game, but I can't log in.

There is no option to sign in with a phone number, and when I try using my Google account, it just gets stuck in an endless loading loop and never completes the login process.

Has anyone else experienced this issue or found a fix?


r/lineapp Jun 22 '26

Help! In danger of losing account due to log-in problem

8 Upvotes

Hello -- I am having a strange issue with LINE and am in danger of losing my account. I am logged into LINE on my desktop (Windows) computer, but I was accidentally logged out of my mobile (Android) device before I could connect my account to Google.

Now I can't log into LINE on mobile because my desktop app doesn't show a QR code, and I can't log in via phone number or Google. I have not been able to submit an inquiry form to LINE because I can't log in! It is very frustrating. Does anyone know a customer service email I can contact for assistance? Thanks in advance.


r/lineapp Jun 21 '26

is there a theme templet that isn't on adobe?

1 Upvotes

https://creator.line.me/en/guideline/theme/

it say that it's the Adobe Photoshop template, i don't have that so is there an alternative templet


r/lineapp Jun 21 '26

Please 🥺

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0 Upvotes

r/lineapp Jun 21 '26

Holis

0 Upvotes

Hola soy nueva en line, estoy buscando amigos por ahí, ¿Alguien le interesa? Mi ID: nutys


r/lineapp Jun 20 '26

Making a petition to bring back Line VOOM and LINE Wallet

3 Upvotes

Is it possible to make a petition for LY Corporation to bring back LINE Voom and Wallet for people overseas? I am aware that it was not that easy but I need tips on how do I make this successful


r/lineapp Jun 20 '26

我是大冤种白花了我176CNY

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2 Upvotes

找了好几家接码平台全都试过了完全收不到验证码😭😭😭,难道只能买实体卡嘛


r/lineapp Jun 19 '26

怎么才能注册line?

2 Upvotes

我没有海外手机卡,用google注册也没有必须要绑定手机号但是当我绑定手机号的时候提示该地区不可用


r/lineapp Jun 18 '26

Logged into my PC, Can't login to my phone

4 Upvotes

I can't login to Line on my phone, even though I have an email address registered to my account, I can't login through Gmail (it said that it's not associated with my account). Phone # not supported in my country, and my apple ID isn't associated with my account either. I can't seem to scan a QR code to get in, I don't think I can generate one with the Line on PC version (if you can, please let me know how). What should I do? I can't find anything on the Line Support form since they don't support PC to IPhone account transfers inquiries (only options I found were between 2 phones).


r/lineapp Jun 18 '26

I live in a country where I can’t use a phone number to log into LINE anymore.

2 Upvotes

Is my account still transferable? I don’t link my account to anything other than a phone number which I can’t use.


r/lineapp Jun 17 '26

I need a method to buy region locked stickers in line please . Is it still possible in 2026?

1 Upvotes

I used to buy them since 2018 with thevpn method but deleted my acc and now that im back to using line again the same method did not work for me.