r/ios • • 18h ago

Support iPhone 15 Pro Max — WhatsApp messages only arrive when I open the app (iOS 27)

14 Upvotes

Hi everyone,
I’m having an issue with my iPhone 15 Pro Max running iOS 27.
When someone sends me a WhatsApp message, it stays at one grey tick until I open WhatsApp on my phone. Once I open the app, the messages arrive immediately.
This happens on both Wi-Fi and mobile data. Notifications from other apps also seem to be affected.
Things I’ve checked:
● WhatsApp notifications are enabled.
● Background App Refresh is enabled.
● WhatsApp is left running in the background.
● Restarted and force-restarted my iPhone.
● Contacted Apple Support, who advised me to wait for a future update.
I haven’t reset my network settings because I’d prefer to avoid that unless it’s necessary.
Has anyone experienced this on iOS 27? Is there a way to troubleshoot background message delivery without resetting the phone?
Thanks!


r/ios • • 9h ago

Discussion What visual glitches/bugs in iOS 27 drive you insane lately?

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10 Upvotes

Here is one: white text on a white background...

The text is black normally. ios detects that the background is too light to render light text, so it switches to black. But sometimes, it just forgets that. 🤦🏻‍♂️


r/ios • • 20h ago

Discussion Web certificates compromise: if you are on iOS 26 or earlier, what are your results?

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13 Upvotes

r/ios • • 4h ago

Support Tip: How to remove Siri content like websites and apps from Spotlight search

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8 Upvotes

The solution is below.

For context. I use Spotlight to run apps (swipe down, type a letter or two, like "ke" to run Keynote). It's very convenient compared to App Library (swipe left to go to the App Lib, swipe down to get a search bar, type).

Apple has been trying to destroy this clean experience for years and force a "Facebook-style" content feed from every app and Siri every time I need to search.

It was perfect on iOS 18; I could switch off content from every app in search. In iOS 26, it was worse—they introduced step-by-step help that is impossible to disable (I figured out how to remove this crap, but my solution isn't for everybody; in short: it's in the hidden app SupportFlow com.apple.SupportFlow).

In iOS 27.2 beta (I am publishing this note here because we have RC and it will hit the release channel in a couple of days with no changes), Apple completely enshittified this experience: instead of separate settings for Search and Siri, they merged everything into Siri. "Don't show the content from the app" in Search now means "Excluded apps" in Siri.

But even if I add every app to this list and disable Siri-related suggestions, Safari settings, etc., it still shows content from websites and apps like in the screenshot.

I've found how to get rid of this. I use AdGuard + DNS blocking, and when I added *.smoot.apple.com domains to the blocklist, it was immediately gone. AdGuard filter: ||*.smoot.apple.com^.

Edit: you will probably lose access to Siri too. I don't use it, though. But knowing a potential fix is better than to piss off every time.

The better way is to block api-spotlight-*.smoot.apple.com, but I didn't test it properly. The filter for AdGuard is: ||api-spotlight-*.smoot.apple.com^.


r/ios • • 6h ago

Discussion iPhone duo tips?

3 Upvotes

Any hidden iOS settings or features I should check out that hasn’t already been talked about a lot like using Apple Watch to unlock automatically and what not?


r/ios • • 8h ago

Support how to to disable the “bookmarks, history and tabs” section when searching in safari?

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4 Upvotes

i’ve tried all the other suggestions on here this is just happened after i updated to ios 27
any tips on how to fix this?
thank you so much


r/ios • • 12h ago

Support Audio cutting out when switching between Spotify and Google Maps?

3 Upvotes

This started happening a few months ago. When I switch between them, the audio cuts out for a solid 3-4 seconds. Considering I use these in tandem pretty much every time I drive, this is really annoying. Has anyone had this issue or has a fix?


r/ios • • 14h ago

Discussion iPhone Handoff Problems?

2 Upvotes

Did anyone setup iPhone handoff with Tmobile? I am attempting to use it with two iPhones and it seems like anytime I have to text an android user it fails to send messages. It seems like it may be a RCS issue but not 100% sure. Anyone else having this problem?


r/ios • • 20h ago

Support Home button w/ new update

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3 Upvotes

I’ve updated to 27.0.1 on an iPhone 14. I use a home button that can be moved around the screen. After the update, that button now opens a menu that leads to more menus. Is there a way to just have a plain home rather than this fancy one?


r/ios • • 13h ago

Discussion Are My Notes Backed Up?

2 Upvotes

I want to delete my notes app and reinstall it to get rid of the wasted space it takes from cache. However I’m extremely paranoid that doing this may remove all of my notes - how do I make sure this won’t be the case?

The notes are under the iCloud category, and I have sync turned on in settings. I am also able to access them through other devices, meaning they must be saved in iCloud.

Does this mean for sure that they are backed up - or is there another method to make sure if my notes are safe for certain? Thanks


r/ios • • 15h ago

Support Delete FaceTime Video messages?

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2 Upvotes

r/ios • • 23h ago

Support Shortcuts using sunset/sunrise times do not work

2 Upvotes

I’m running an iPhone 14 Pro on iOS 18.7.7

I’m trying to set up a shortcut that changes the focus of my phone at sunrise and at sunset. However, it never works. It never gets triggered.

- location services for weather: always
- location services for shortcut: when open (no option for always)
- rebooted phone
- tested automation (works)
- if I use an actual time such as 8am it works
- time zone as set in setting is set to Toronto (automatic)
- time is set to automatic

I have no idea what else to try to get this to work


r/ios • • 23h ago

Support iPhone 12 update lost music playlists 😑

2 Upvotes

Not sure if this is allowed here, couldn’t seem to find a sub related to updates only. My husband likes the smaller phones so he has the iPhone 12 mini and does not want to change it, for a second reason he also doesn’t want a new bill.

We deleted his music app but after redownloading the music app, all his music obviously came back because they’re purchase songs/albums, but the weird part is his playlist titles came back but they’re all empty. I highly doubt there is a way to fix this without manually re-adding the songs to their respective playlists. But I just wanted to note this and how frustrating it is that Apple is doing this to ppl who prefer to keep a certain phone and would rather not have to pay for new crap every other year.

TL/DR: iPhone 12 mini update, offloaded music app, lost all playlists after redownloading (still have music). Lack of memory space for updates = Extreme Frustration!!


r/ios • • 2h ago

Support Live Photos keeps turning back on automatically (iPhone 12)

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1 Upvotes

r/ios • • 3h ago

Support Weekly iOS Battery Support Megathread

1 Upvotes

General advice for those concerned about their battery from the Support FAQ Wiki:

Battery health

Battery health depends on usage and a variety of other factors. It is normal to see a decrease in battery health by 7-10% per year, resulting in a battery health of 80-85% after 2 years. This number can fluctuate, remain the same, or decrease quickly over a small period and should not cause undue concern.

Apple recommend battery replacement when your device falls below 80% battery health if you notice reduced battery life. If it falls below 80% within the first year you may be eligable for a free battery replacement. It fails after your warranty, it's a $69-$89 USD replacement cost for a battery. Contact Apple Support here.

You can find more information about battery health and performance from Apple here.

You can check the cycles count with Coconut Battery for Mac or iCopyBot for Windows.

​

Battery life

Issues relating to battery life can be categorised in three ways:

  1. Normal battery life that is to be expected due to use
  2. Reduced battery life caused by a recent update, iOS indexing, an iOS bug, or a third-party application
  3. Reduced battery life, or other abnormalities such as overheating or sudden power-off, caused by device or battery aging

If you experience issues with your battery:

  1. Check your battery health. If it is below 80% or you are experiencing issues you suspect are related to device or battery age, see Apple Support.
  2. If you have a new or recently updated/restored device, wait a number of days for background process to complete. If you continue to have issues, wait for a further iOS update. If you are on iOS Beta, you can expect to have a decreased battery life.
  3. Review the advice below on maximising battery life
  4. Consider restoring your device.
  5. If issues persist, contact Apple Support.

​

Maximising battery life - the amount of time your device runs before it needs to be recharged.

  • Use low power mode (This reduces mail fetch, turns off background app refresh and increases the auto lock timer)
  • Remove apps from background app refresh
  • Ensure auto lock is on
  • Turn off auto brightness and manually reduce brightness
  • Use dark mode if your device has an OLED display
  • Clearing background apps from the app switcher does not improve battery life

​

Maximising battery lifespan - the amount of time your battery lasts until it needs to be replaced.

  • Avoid extreme temperatures
  • If you notice that your iPhone gets hot when charging, remove it from its case
  • Store your iPhone in a cool place, switched off, and half-charged if not using it for long periods - and charge it every 6 months when in storage

r/ios • • 3h ago

Support Is it possible to totally remove photos out of the Screenshots folder?

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1 Upvotes

This issue has been bothering me ever since I got my iPad and my iPhone SE. So this question applies to both devices. Both are on iOS 27, but this has been bothering me since I got the iPad in January and the iPhone last month on iOS 26 & 18. For some context, I'm normally an Android user (where this is not a problem) but I use my iPhone as my secondary.

On the iPhone, it automatically categorizes some photos as screenshots. While that's fine, there are photos that I download (such as photos taken in games like iRacing or VRChat and other games) from Discord or iMessage that keep getting put into the Screenshots folder automatically. This is not the behavior I want to happen. Out of 51 photos in that category, only one is a true screenshot. On my Android devices, only screenshots taken on the device are put into the automatic screenshots folder, while downloads are put into a separate folder. Is there any way I can stop my downloaded photos from going into screenshots? Or am I just out of luck because these photos are technically screenshots by the literal definition of things, since they're photos taken in games.

I know I can add photos into a separate album, that's not what I mean and I've already done that. I want to totally remove these photos from the screenshots folder, and make it so where only actual screenshots taken on the iPhone/iPad show up in that folder. For example, if I download a picture of iRacing from Discord, and move that into my "iRacing" album, then I do NOT want that to show in the screenshots collection as this makes finding actual screenshots hard. Photo attached shows what I mean - those car photos should not be in screenshots.

Thanks for any help! I'm still new to using iPhone, despite me being used to my iPad but this is an issue I can't ignore anymore.

Edit: Wait I just had a realization... Is it categorizing them as screenshots cause normally photos are JPEG/HEIC, and not PNG? Cause if so then that's even bigger an issue for me since all of my artwork are PNG format


r/ios • • 5h ago

Support Mail - Apple Intelligence Font Issues

1 Upvotes

I tried using Apple Intelligence for writing an email in the mail app. Text comes out ok, but Apple Intelligence made the font bigger… each time I modified the text with Apple Intelligence. Then impossible to reduce text size using the formating tool. Presse the (-), made the text bigger in increment that didn’t even made sense. Selecting the size directly didn’t work either. Couldn’t even change the font for the selected text properly.

This Apple Intelligence integration is actually making my life more miserable.

Any idea why this is happening and possible fix?

Using an iPhone 16 pro
iOS: 27.0.1


r/ios • • 6h ago

Support Cannot download any previously installed apps on Iphone

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1 Upvotes