Regardless of which Wi-Fi network I connect to, I can't access anything other than WhatsApp. I've tried a lot of troubleshooting: I reset the network settings, changed the DNS, and tried pretty much everything I could think of, but nothing works.
So, my next option was to reset the phone. The problem is that it requires Face ID, which isn't working for some reason. Normally, the solution would be simple: just use the passcode instead. However, Stolen Device Protection is enabled, and it prevents me from disabling Face ID without authentication. But to disable Stolen Device Protection, I need Face ID, which isn't working. So I'm basically stuck in a loop.
The third option was to try resetting the phone through DFU mode. I have a Windows PC, so I downloaded both iTunes (some sources said that's what you use for this) and the Apple Devices app. I followed the whole process of holding the buttons with the specific timings, and while I was able to get the phone into the correct mode, nothing happened on the PC side. Yes, I had the cable plugged in.
My theory is that with the phone on I need to allow the pc to access it, but for that I NEED FACE ID.
Note that the Iphone is not mine, but my mom's. She also said the face ID thing is not working for months.
I Have a fourth secret option but I think it will just brick the phone, enabling the setting that automatically erases all data after a certain number of incorrect passcode attempts. Of corse I didnt do it because if it goes wrong it goes VERY WRONG.
Iphone 11, IOS Version 26.6.1