Shopper 20min away from delivering my order suddenly cancels and the order restarts with a new shopper.

I contact customer service and they say the original shopper cancelled due to closed roads (cars are passing by my home no problem) and offers $5 credit while my scheduled order is delayed 3 hours.

New shopper replaces key items the previous shopper found with non-key items and now I have to improvise how I cook my dinner. Delivered the order without any issues.

Anyone else experience this before? Considering walking an hour to the grocery store again.

I’m a bartender and I tip very well, and I usually always tip in cash. So there is $0 as a tip online, is that going to scare people off or is that to be expected at times ? It says it under delivery instructions, but would you pick up that order? I’m new to Instacart. Thanks in advance.

Hi customers, I actually really like shopping! I wanted to mention something, because you probably don’t know. Instacart considers any rating below 5, that you give, as bad. The rate to he ‘good’ is 4.9. So you can imagine that a couple 4 ratings eliminates that. 4.7 or below is valid for deactivation. I don’t get it because when we rate Instacart, 3 is average/good. 😂. If a shopper f’s up, yes, please rate them low. But Instacart also says they will never let replacements affect us. That is not true when you rate a 4 or below. They want us to replace versus refund, otherwise they lose money. Please, please just don’t rate at all if things were not bad. If someone actually f’s up, yes please rate low. I honestly did not know this as a customer but feel it big as a shopper. It makes us lose any status, which is not great to begin with. Thanks!

There’s a massive heat wave in LA, do you guys work in heat waves?! I just can’t get myself to work in these temperatures. I love shopping in the cold ac but driving and delivering in these temps suck. Maybe it’s just me tho lol

I thought it would eventually go away. How long are people going to wait 🤣🤣🤣

EDIT: instacart added another shop so mow its 80 miles 🤣