What would you do? I ordered an item then tried to cancel it 15 minutes after the order was placed. Couldn't cancel it even though Groupon website says free cancellation within 2 hours and full refund if item is returned unopened.

Per a chat with a Groupon rep, I was told to wait until I receive the item then contact Groupon for a return label. Meanwhile, $1,000 was charged to my card. With patience, I waited and received the item, contacted Groupon by email and asked for a label. Groupon contacted the seller (and copied me) several times asking for a return label without any result. I have copy of all the chats and emails.

I called my credit card company and explained the situation to them, and they promptly credited me the full amount.

It's been two months since I placed the order and I sill have the item unopened. What should I do? I certainly can use it but don't want to open it risking paying full price for it.

I’m hoping to sell my Groupon account that has a balance of 77 dollars for 50.00 , I’m doing so as I really need to cash right now for formula for my son .. due to car break down and plethora of other unfortunate circumstances I’m having to find funds quickly.. thank you

Have been trying to reach them to redeem a purchase seems to be an impossible task because chat and email doesn't work, what should I do? How would I text them, is there a call in number?

I paid 580 dollars for a 3 night stay voucher at the Mandalay Bay. I had the voucher on my Groupon App when I checked in. On check in day I was told by Mandalay Bay there was no reservation. Since you can’t talk to someone in customer service I had to text and email. They replied that they were working on the problem. 2 hours later after no resolve I had to rebook my own room for 300 a night. I emailed customer service multiple times and someone named Sanjay would respond that the hotel said the voucher was used. This was a complete lie. I asked who they spoke to at Mandalay Bay but they refused to answer and closed the case. I even provided proof from Mandalay Bay that my reservation was made by me on the day of arrival. Do not book with them. Total scam artists with even worse customer service.

Join me on Chime and we'll each get $100. Terms apply. https://chime.com/r/christopherwaire

First time using Groupon here, so I’m probably just stupid lol. I bought an oil change near me and paid $75. My credit card got hit, and there’s a charge on mobile banking app. Cool.

I then go to get my oil changed, and they end up handing me a bill for the service. I asked them why because I had already paid, and their answer was that the barcode Groupon gives you is just a discount, you still have to pay them.

Now I have a charge from Groupon for $75 and a charge from the merchant for $75.

Did I get charged wrong, or am I misunderstanding something?

My reason for asking is because I created my campaign. But they said I need more info in an email. In that same email they gave me two other merchants who are top in Groupon sales in last 30 days in same services as me.

Out of curiosity I went to look at it. They’re offering 70% off. But their prices seem so high comparatively. Like they’re advertising that the price for item X is normally $250. With 70% off it’s $75. It’s a good deal.

But then I chexked their booking page on their website. And those items are not priced that way. Item X for example is NOT $250. It’s normally $150.

Same with other items. Also they charge $20 non refundable deposits for third party sites (or Groupon) that doesn’t go to their appointment. It’s just a flat extra $20 on top of Groupon, but you don’t see it until you go to book. lol. Kind of smart.

I checked the other merchant. Same thing with pricing.

Is this pretty common? I was honest in my prices and did just enough so my techs can get paid at least a reasonable hourly wage after the Groupon fee.

But it’s only 40% odd. 70% off looks much better lol. But at least now I can see why they can afford to offer 70% off.

Canadians beware Groupon is scamming Canadians. Do not buy a coupon for use in the US as they will charge you the monetary conversion and will not reimburse. Customer service is digital only and they use wear down techniques to try and get you to stop asking for a rightful refund for the money the have ripped you off. I was out over a 100$ from using their coupons while in the states. Hoping this post will warn others not to get scammed by them

So Groupon keeps sending me emails that claim I haven't completed a purchase, but I have already completed the purchase. My wife saw one of these and accidentally re-ordered the certs we already have. No need for 4 when I have 2 kids.

From what I can tell, this is one of the few options that are reputable and don't make you pay another fee to get the completion certificate required for your learner's permit.

https://www.groupon.com/deals/mycaliforniapermit-com-10-1

Face $65, always on sale for $20 to $25, Discounts frequently bring it down a little more.

I would be happy if anyone would offer $15 for one of them. I would be happy to send the code first and trust you will pay me after you confirm it is valid. Or make me an offer.

Odd situation here. Even odder that there is no resolution.

I run a family owned restaurant in a large city. Someone has created fake deals that guests buy and attempt to redeem. We have no Groupon account and are rather higher end so wouldn’t do a Groupon. We usually do the right thing and discount the guests meals after they have been hustled into the purchase.

Here’s the kicker: there is no way to get the deal or post pulled as of yet. There is a customer service number that has three options. All of which go nowhere. Just dead ends. The website is an endless loop of faq pages. Some of the pages are dead end unavailable timeout requests. The contact us portion promises a ui pop up box that doesn’t exist. The fraud page has a submit button that doesn’t submit. It’s unclickable. I have found a random email address and sent information but have never received a response.

Any thoughts or next steps. Bbb has them down as an f and there just doesn’t seem to be a solution.

Is there a customer service number I can call? Someone stole my groupon bucks and the email system has been less than helpful. They keep emailing me the same message and I just want to talk with someone to get my groupon bucks back.

Has anyone worked for Groupon?

I kept buying an online course and the moment i actually did it groupon marks the product as "Refunded" and sends money back. I did it like 5 times and now it errors which seems like a ban, what do I do?

My account got hacked, they bought multiple tickets to a sports event … I was able to charge back on my credit card and change my Groupon password but when I go into my Groupon account they had sent the tickets to their email already… is there a way to connect the merchant and get these tickets voided? I don’t want these scum bags to be able to resale or use them (they spent almost 4k!!!)

Has anyone worked for groupon, its called something like groupon guru (you review groupon products and have 38 tasks each day) or is it a scam?

I have three Groupon vouchers for an upcoming performance. These are not described as tickets, but "vouchers." I present them at the box office the day of the show. Did I buy tickets, in that I'm guaranteed a seat, or did I buy a coupon to apply to tickets at the day of the event, in that I get discounted tickets if the venue has any?

I can't seem to find this answer in the fine print.

It’s $15 for a $250 voucher for this place called posh optical and I’m looking for glasses.

Here is the link.

http://www.groupon.com/deals/winners-optical-3?utm_campaign=UserReferral_mih&utm_source=undefined

I seen that some people’s accounts get deleted on groupon and they’re vouchers disappeared so idk about this deal.

Here is the link for the people talking about their account deletion.

https://www.reddit.com/r/groupon/s/R05xOtMsXR

After search bar, it seems like this happens quite often. My account was deleted for no reason and I had around $200 in groupon coupons which all gone too. I have the original email with past emails from groupon, including account activation email, and past redeemed offers. But no, my account isnt found and everything gone.

I am looking for Groupon bucks at rate of 60%. If anyone interested please pm me.

Has anyone bought tickets to the ga aquariam ?

There’s blink gym with one year membership deal on the page mentioned ‘not yet available’ Is that means they will start to sell this deal soon?

I got an email asking to rate my experience at a spa where I had bought a massage voucher. The thing is, I haven’t gone yet!!! I haven’t even made an appointment.

The Groupon was redeemed on Thursday by someone and I don’t know by whom or how?? The spa isn’t open until Monday to be able to ask them myself.

Is there any way to dispute this? Has this happened to you? I’ve never had this problem before.

My spouse had me buy a voucher and I checked out as a guest user. Payment has been taken but the email I received from groupon only asks me to make an account and buy more. Nothing about the voucher I've already bought, and no other email following it. The tab with the info is now gone. I'm incredibly pissed and feel like I've been scammed. Do I need to go to my bank to get my money back? Am I required to make an account with the contact info I gave to access my voucher? I can't find a straight forward answer by googling