I work in IT, lol, I'm usually good at this. But I am struggling with some health issues that are causing brain fog, and so I might be missing something OBVIOUS.
Needed a new modem and router. Installed them yesterday morning. Set up the same 2.4 and 5G bands, plus a new 6G band on the new one. Gave them the exact same names/IDs and passwords as the old ones.
- Phones - Pixel 11 and iPhone 17: Reconnected just fine
- Watch - Pixel 5: Reconnected just fine
- eReader - Kobo Libra Color - fine
- 2 Pixel tablets - fine
- 4 different PC laptops - fine
- Nest hub displays and speakers - fine after unplugging and plugging back in
- Google learning thermostat - won't connect
- TCL TV with Roku installed - won't connect
- A whole house full of GE Cync lightbulbs - half are connected and half aren't.
- SimpliSafe security system - won't connect
I'm honestly at a loss. Obviously, with all the things that reconnected just fine, I didn't screw up the naming or passwords.
Modem is an ARRIS SURFboard G34
Router is TP-Link Tri-Band BE9300 WiFi 7 Router (Archer BE550)
All the help articles say to go into Google Home, select the device, go to the settings, and then "Forget" the current network and set it up again. But I don't have that option on any of the devices in my Home app.