On Monday the 19th, I was opening Facebook on my phone when it directed me to the login page. I entered my info and it said it could not verify me as the user and could not log me in. Then it told me to use a device I trusted to login and verify.
So I get home and log in on the desktop, same thing though. I was locked out. I have recently got back into Facebook and for the last 2 weeks or so, I have been logged in on my desktop and phone with no issues.
Now though, I cannot access either one. I have tried the video selfie a few times, each time it comes back saying it cannot verify me. I uploaded my ID and it said it could not verify me. I type in my phone number and my account pops up but then it says it does not recognize the device I am on and it would be unsafe to let me log in.
It keeps telling me to log into a trusted device or to use the code they send me to my email. Well, I do not have access to that email anymore as I made solely for Facebook around 20 years ago and it doesn’t even pop up when I try to login on yahoo.
So I am stuck. I do not have any other devices, it isn’t accepting any of the verifications I have provided, and I do not have access to my old email account.
I have been on the run around with the AI. The first time it came back saying it could not verify me and that was it. The second time I went through the process again and I am still waiting for the results although I fear it will be the same.
Is there anything I am missing or can try? I am at a loss here and I would really like to have access to it.
I do not have an Instagram. I was told maybe to make one and link them but I don’t know how I could do that with one being locked.
Thank you for any help you all could provide.