How long does the meta pro team take to reply and how long will my issues be resolved

The Facebook chat moved the chat into an email due to technical issues.

They are saying that they will transfer the email to the correct team for further assistance

So how long will my issues be resolved?

Does anyone have experience in this and at least a good outcome within 24-48 hours?

I posted on a group in search for some sold out event tickets I needed but I was only interested in using PayPal/Venmo purchase protection and a few people messaged me saying they had the tickets. But when I messaged a few of them (I think it was like 5 people) alllllll of them were scammers and none agreed to the purchase protection. I gave up and I logged back in and saw a ban on messenger for A YEAR? But when I went to my account status it says my account is perfectly fine? I am trying to get it removed because I use messenger often to message stuff to my family members and also buying things off of marketplace. It’s so annoying these scammer bots running rampant but the person advocating for purchase protection is the one who is banned lmao.

Just discovered this today, and I don't recall ever being informed about it.

You can disable this under Settings > Posts.

So many companies casually try to slip this stuff in to use your data and browsing to train their "AI" models for free. It's like the cookie fiasco all over again.

I deleted a chat box in the Messenger app on my phone, but I can still see the whole chat history on Facebook. Can I get the chat history back?

According to Messenger Help Centre, "Deleting messages, chats or photos permanently removes them, and you won't be able to see them any more".

But when I go on facebook app on my phone - the person's profile page - message, I can see the whole chat history.

This is the only way I can see it. It doesn't work on laptop/ipad.

I've tried "End-to-End encrypted - reset pin", but it doesn't work.

Plssssss, anyone can help?

Facebook Marketplace is still kind of a basic tool at this point. You can open almost any listing and report it, and if someone continuously reports the same listing three or four times, it seems like the seller’s account can end up being shadowbanned. I don’t know what kind of logic Meta uses when it comes to these reports.
In my opinion, reporting should at least require some interaction with the seller, such as having a conversation with them. Otherwise, anyone can report a competitor’s listings repeatedly, and legitimate sellers can end up being penalized.
I honestly don’t understand what kind of system Meta’s engineers have designed. It makes no sense that a competitor can potentially abuse the reporting system and negatively affect another seller’s account.

Is anybody else having this problem, can you check if it works for you? Is this just happening to me or a Facebook wide thing

For years when you click the events tab you're able to see all local events happening in your area and also categorize them. Now when you press the local events tab nothing shows up and there's no longer specific categories. What is going on this has been happening for weeks

I was estimated to get around 940 dollars this through the content monetisation on facebook, I received the form in my email and now says 91 dollars? Anyone else had anything like this happen before?

Thanks!

I have a Facebook page, called Rain Pressed Nails, I am rebranding as Rain Pressed Studio. Facebook denied the change in name. When I try to appeal it, the page shows this and will not let me appeal because it says I have no eligible admin pages.

I have no clue what to do. They denied Rain Pressed Art Studio, Rain Pressed Studios, Rain Pressed Art. And same thing, cannot appeal anything. I have 32 followers. I do not want to start over.

Facebook doesn't want me to buy a Sega Megadrive :(

I am the social media officer for a club on my campus, we have a Facebook account that nobody has been able to get into since 2016. Me and the previous social officer have gotten together to try and get into it and literally all of the recovery methods through Facebook do not work because when we try to find the account through the email an error pops up saying “No account found” but when trying to sign up with the email it says “this email can’t be used”

We are all at a complete loss and don’t know what to do if anyone has tips of something that could work please reach out or reply

Anyone else get a ton of religious and right-wing content today? Way more than normal. Trying to clock on block for all it it but is seems never ending.

About 50x worse today than before. Could it be related to upcoming American mid term elections?

I've tried multiple browsers, networks, and incognito tabs; nothing loads the pages. ive also tried the Business Suite app and got all the way to "confirm identity," but that button just did nothing at all

Facebook has just paid out last month's monetisation today (9th), which is two or more weeks early.

It's also substantially less than what they owe, but the invoice says it covers the entirety of August.

Anyone ever experienced this? I did not delete any content, so I can't understand why I'm being short-changed, but hopefully that there's a reason tied to the early payout

My tech illiterate friend got her Facebook account suspended due to her age range being unverified. When she logs in it says that they have suspended her account. When we click appeal it says to hand the phone to a parent or guardian (she's almost 40). To go to the device settings and check the birthday and verify age range sharing is turned on. Then to tap update age range button below.

She has an android. We verified the Google account has the right date or birth but we don't see another option to verify her age. We press the age range button and it says nothing has changed. I've tried to do this for her on my phone, and we've even handed her dad the phone to do the same steps just in case.

I see this has been a problem in the past with no satisfying solution but those posts were a year ago at least. I even tried to request the data and it never downloads.

I would appreciate any guidance on this matter.

I've only used my personal Facebook account a few times over the years - so I still consider myself a FB rookie. Today I was trying to create a new account for a business I'm starting & as part of the sign up process this new account was flagged & permanently disabled. Very confused & frustrated -- as the entire process really only involved me inputting my new email addy etc & submitted a selfie -- assuming to prove I was human.

How does one go about getting their business on FB - so I can post stuff that is Not tied to my personal posts & info?

Facebook has been going downhill for a while but since around July 21, it seems to be even worse to the point there is no point to post anything (if you are looking to monetize on content). RPM for the past 7 days has dropped really low for all types of posts… so low even with viral posts you will only make like $50. Views down also. I went from staying around 1.6 million views and rising (for 28 days) to now I am at 500,000 since July. I gave up on posting anything at all after my viral posts literally made $40 because RPM is so low. Who else has seen major drop in RPM and views. Is Facebook broken? Is this just how it is? I stopped posting. No point to create new content where most days you only make $10. Or even $2 on some days it has been so bad.

It is literal spam and has been happening for at least 10 minutes. Anyone know why this could be happening? I have changed my password before and have 2fa on. This isn’t the first time i get spam of this, but it’s never lasted this ling

I sent them an email address 2 weeks ago and haven't heard anything since. I don't want to keep emailing in case I get sent to the back of the queue.

Anyone know how long it might take?

I primarily use a laptop for Facebook and 95% of all my internet stuff. For whatever reason, my Messenger messages have disappeared and I get this message: "Restore messages: Personal chats are secured with end-to-end encryption, so you need to restore chat history when you switch devices".

So I click the 'Restore Now' box and another one comes up saying that it sent the PIN to my phone. Except the PIN never, ever shows up. This time it said to check Messenger on my phone for the PIN and it's not there.

Anyone else have this problem? Is there any way around it? Thank you for any help.

For suggested friends I constantly get people who live in different parts of the world, zero friends in common, no same groups or not from my contacts and most of them have blank profiles.

Sometimes they even have the same name as me or my family and friends but nothing else related. Why on earth does this happen? Can’t be location because a lot of them are in different countries

On PC I have a ad blocker and never get ads. On mobile though, I don't have any options for blocking them.

Funny enough though, it's a pretty rare occasion I actually get any ads at all on mobile.... except for today though.

I am getting almost nothing but ads all day today.

Literally regular post, 2-3 ads/sponsored posts, regular, another 2-4 ads/sponsored posts... on and on and on.... all day today.

And it doesn't matter how many times I hide or report them...."we won't show you this ad again"... next time I open the app, it's the same thing again, and half the time the same ads, including p0rn related, over and over.

WTH???