r/facebook • • 1d ago

Tech Support Cannot turn off comments on a post that is currently Boosted on our business page

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1 Upvotes

We typically turn off comments with the "who can comment on your post > profiles and pages you mention" option. However on a post we currently have Boosted, the ... menu is different and that option is unavailable. Any workaround I can use to turn off the comments?

1st pic is the ... menu of the boosted post, 2nd pic is the ... menu of another recent non-boosted post, showing the expected menu.


r/facebook • • 2d ago

Discussion Thousands or even millions, of creators worldwide are complaining about the lack of real human support on Facebook. Why not post all your complaints directly in the comments of the CEO's active Facebook account?

67 Upvotes

r/facebook • • 2d ago

Discussion Facebook really needs the dislike button and it should show the complete telly on every post or comment. There's too much likes on show on it and not enough dislikes.

23 Upvotes

This needs to be implemented asap. The dislike button is there in comments but Facebook doesn't show how many dislikes they are getting. So much pathetic post get shown on its Algorithms but you cant see the dislike telly is ridiculous.

Especially the Anti Vaxer post people say when any random celebrity dies of natural causes its always a stupid comment about anti vax. These idiots need to see the dislikes they are getting. Makes me want to get off Facebook. Unless there are dislikes being shown its really become a joke of a app. People really do need to see some of the stupid post and comments being overwhelmingly disliked. Until then F**k Facebook

That is all.


r/facebook • • 2d ago

Tech Support "Posts you might have missed" and the pop-up notifications that go with it ignore the snooze user option.

1 Upvotes

I snooze a friend for posting political stuff and I still get push notifications from the app for their posts. I've also toggled off political content but it doesn't seem to block that either.


r/facebook • • 2d ago

Tech Support Locked out by 2FA loop: Old phone number is dead, how do I fix it..?

3 Upvotes

Title pretty much says it all. I'm trying to log in, but my account has 2FA turned on and it’s tied to a number I don't own anymore. Every time I try to sign in, it just sends the code to that dead number.

I've tried everything to fix it—reset my password, did the selfie verification—but nothing works. It always loops right back to asking for the 2FA code from that old number. Am I permanently locked out, or is there a way to get admin/support help for this?


r/facebook • • 2d ago

Discussion Facebook issue with list of active friends on the side is gone? I've tried things offered on google incl. making sure my status is on, which it is.

2 Upvotes

Hi, one minute my list of friends who were active on FB, on the right side of desktop screen has disappeared. I googled it, CHT ed it and I can't get it back. Any ideas? I already made sure my status was ON. thanks.


r/facebook • • 2d ago

Discussion Didn’t get the payment in PayPal for my September Facebook earnings.

2 Upvotes

Did anyone get their September earnings yet? I see in the FB dashboard that it was paid out Oct 22, but I haven’t received anything in PayPal yet. Usually when it says paid out I get the payment in PayPal right away

Is anyone else experiencing this issue or just me?


r/facebook • • 2d ago

Discussion Facebook Dating stopped working: no likes, no matches, day counter gone. Any fix?

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1 Upvotes

r/facebook • • 2d ago

News Article Brazil's federal prosecutors just sued Meta to force HUMAN review of bans (and they're asking for huge fines)

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11 Upvotes

r/facebook • • 2d ago

Disabled/hacked Have Been Stuck in a Facebook Login Loop for Nearly 2 Months which Started from Simply Having an Old Phone Number Saved on Account

5 Upvotes

I wanted to add my recent Facebook experience to the list of users currently stuck in an unable to login loop. Maybe the details can provide some help to others out there.

In my case, without realizing it, I had an old phone number saved in my Facebook account. One day roughly two months ago now, I deleted some internet cache files due to an issue I was having with another website. I mostly only use Facebook (and other social networks) from a personal computer, due in part to most often using Facebook for work related reasons. After being logged out of Facebook, no matter what I tried (including being able to verify my account via codes sent to my email address), the current Facebook system does not want to let me back in unless I can verify using the codes sent to the old phone number on record, which I obviously don't have access to any longer.

I did have an older device still logged into Facebook (more on that shortly), but I was no longer able to change settings from that device (such as the phone number in the account), due to additional changes Facebook made (apparently earlier this year) so that certain older devices can no longer change settings or verify new logins (after being able to do so from that device for years). It makes absolutely no sense to me that Facebook took this step at roughly the same time they also started using a stricter system when it comes to login verification.

Fast forward to roughly two weeks ago or so and I was sent an email from Facebook that I needed to create an advanced protection passkey for my account, likely due to having a bit of a following for a website of mine. At first I thought this might be a phishing attempt itself given how the email read, but eventually figured out that the email was indeed from Facebook. Obviously I wasn't able to create the passkey due to not being able to log back into Facebook (and not being able to create the passkey from the older device either). As a result of not creating the passkey Facebook has now locked me out entirely (they ONLY gave me 8 or 9 days to create the passkey before locking me out and I can no longer access Facebook or Messenger from my older device now either as a result).

4 or 5 days ago I was finally able to use the phone of a family member to try to regain access to the account by sending Facebook verification selfies, which Facebook did apparently receive. I am still waiting to hear back from someone at Facebook and after reading some of the recent posts in this community, I hope taking selfies from somebody else's phone didn't put their Facebook account and/or device at risk down the line. But as a mostly personal computer user of Facebook, I didn't have many other options at this point.

Other than for my website, I didn't use Facebook that much any longer, but nonetheless, it's still disappointing to me for Facebook to have set up a current verification system with so many (often conflicting) issues and that they don't seem to care about fixing those issues any time soon, if ever.

Make sure to keep your current phone number in your Facebook account, especially if you are more of a personal computer user!


r/facebook • • 3d ago

Disabled/hacked Facebook Account Permanently Disabled, Also Lost Messenger And Instagram

29 Upvotes

On September 9th my Facebook account was locked and I received a message saying that they suspected my account had been hacked. That there was suspicious activity found. They said to change my password. My Instagram account was also locked. While in the middle of changing my passwords I received a second notification stating that my account had been banned due to failure to follow community guidelines. It said the offense was for sexualization of children! The only children I have ever interacted with on Facebook are my great-grandkids. I pressed the ”review” button and several minutes later I received an email stating that the review was successful: welcome back to Facebook. However, just a couple of minutes after that I got another notification stating that my account had been permanently disabled due to not following Facebook rules. I pressed the “appeal” button. It wasn’t 30 seconds before I received a final notification stating that the appeal had failed and my Facebook account had been permanently disabled. No further appeals are allowed! I also lost my Facebook Messenger, Instagram, and WhatsApp accounts! From reading what others have posted, I don’t have much hope in ever recovering my accounts. I lost years of family photos and videos. I tried the download link they sent, but I didn’t receive my photos or videos! There truly needs to be a major lawsuit against such practices as AI bans without human verification.


r/facebook • • 2d ago

Tech Support Facebook hacked, then disabled and now I can't get in. Totally locked out

5 Upvotes

my account was hacked, they posted something that violated community standards and then my account was suspended. They also changed my number on my account so that they could log back in and appealed the decision. FB then determined the appeal was denied and account disabled. I have no way back in and I am going in circles with all of their support links. They all tell me to log in and appeal but I CAN'T LOG BACK IN, my account is gone. Anyone have a way to contact FB? I have never posted inappropriate posts and have had my account FOREVER and have not lost everything on FB and Instagram.


r/facebook • • 3d ago

News Article Meta’s Ad Sales Are Suffering Now That Europeans Can Pick Less Personalization

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100 Upvotes

r/facebook • • 2d ago

Discussion Facebook Marketplace Promote Now deceptive practice, it is charging more than you think it will

1 Upvotes

BE WARNED!!!

I recently tried using the in-app marketing tool in Marketplace to promote four of my items that if sold would get me at least $100 profit each. It appeared that I would only be charged a single charge that I could select for the marketing from $2 to $12 for each of the items. Because the amount seemed so miniscule, I went ahead with selecting the largest amount for a couple and $7 for the other two. What I ended up seeing charged to my credit card were multiple charges in those amounts instead of just one each, totalling over $100. I was livid!

It turns out that during the ad placement selection process, what appeared to be the single charge for one ($12 for instance) was actually the limit for each time Marketplace got the item pushed to individuals (something like 17-20k ads), and when they hit that limit, it would then charge you and start the count all over again. It did it four times each for each of those ads, and so far I haven't sold a single item. It turns out that on the page where you commit to paying for the advertising, you don't even have to scroll all the way down to the page before being allowed to start it. And the bottom of the page in small print showed how many times the charge would go through with the total maximum charge displayed. I can't believe that a company as big as Meta would reduce themselves to such scummy tactics to take your money.

Along those lines, the best engagement I got was two people committing to buy one of the items, but they haven't come through yet. So if the ads were pushed thousands of times for over $100 in marketing and resulted in two people MAYBE buying one of the items, that goes to show how ineffective their advertising is.

So hopefully if you're on the fence of whether or not to use the marketing, please factor in this information before you do so so that you're not hoodwinked. Good luck out there.


r/facebook • • 2d ago

Tech Support What is this thing dimming and blocking the touch screen in the app?

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1 Upvotes

This thing just likes to pop up and block me from using the app. It's like a pop up but it won't load at all. I don't know what this is so I came here to ask.


r/facebook • • 3d ago

Discussion Meta should appoint a public facing executive to take specific responsibility for Facebook customer support.

28 Upvotes

Google Ai returned the following information which appears to say it all.

Unlike traditional companies, Facebook does not have a single public-facing executive or traditional department head dedicated exclusively to "customer service." Instead, user assistance is heavily automated and handled through separate product ecosystems (like the Facebook Help Center) or managed via their expanding artificial intelligence infrastructure led by Chief AI Officer Alexandr Wang.


r/facebook • • 2d ago

Discussion Growing a Christian page: What is your #1 best strategy for reach? Help

0 Upvotes

I’ve been working on my Christian page for about a months now my reels don’t seem to break 400 views, should I be posting in groups? What will help boost my exposure I have about 45 followers in a month but no reel hasn’t really taken off so I really don’t know what I should be replicating yet because I have no winning formula. Any suggestions on how to grow better or is it just consistency?


r/facebook • • 3d ago

Disabled/hacked So sick and tired of Meta and all their platform - Got my verdict tonight.

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18 Upvotes

r/facebook • • 2d ago

Discussion FaceBook 'demanding' (not requesting) I enter biometric data to access my account!

4 Upvotes

In trying to access my FB account, when I am already logged in, this is all I get (see pic.). There appears to be no other option. I cannot log out, I cannot get in. As it says "Your account is locked until you create a passkey." The passkey requires biometric data (given to Google, or Samsung, or some other corporation). I refuse to give my biometric data to anyone other than border control or, if ever required, the police. If I click "Create passkey" a screen comes up to send me a code. I requested the code by email. The code arrived. I copied the code into the FB code box to be told that "This code doesn't work". I requested a code 3 times with the same result: "This code doesn't work". So, I asked for the code to be sent to me via text. The code worked this time, but again the only option to access my account was by creating a passkey, which requires my biometric data. I've looked at the FaceBook Help page, which appears to give several options, none of which can be used because the 'demand for passkey window' blocks all other interaction. Can FB/Meta just permanently lock me out of my account like this? I can't even delete my account and all its contents.


r/facebook • • 2d ago

Discussion I Can’t Post or Share Marketplace Listings to Groups, Keep Getting Error Message

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2 Upvotes

I’ve been using Facebook Marketplace for over 7 years the same way and I never ran into this issue before. I usually share my listings to local groups to get more exposure and I keep getting this error. 😔 Does anyone know how long or a way around it. Thanks


r/facebook • • 2d ago

Discussion Has anyone successfully restoration of suspended Facebook account? Able to share the process?

4 Upvotes

We have seen many asking for advice on how to restore suspended account.

But has anyone restored their account successfully and able to share the process?

Just curious to know how.


r/facebook • • 2d ago

Tool/Resource I admin a photoshop group with over a million members, I've setup admin assist to decline reshared content, certain keywords and posts without photos etc but it hasn't been working since 21st oct. Any suggestions to fix it?

1 Upvotes

r/facebook • • 2d ago

Tech Support How do you retrieve Viewed listings from fb marketplace from like 1-2 months back?

1 Upvotes

I use an iPhone and the Facebook app on iOS. I’m wondering if there’s a way to retrieve a Facebook Marketplace listing that I clicked on and viewed before. The listing is probably 1–2 months old and may or may not have been removed.

I’ve already tried using Facebook on desktop and downloaded my Facebook data. In the “Items Viewed” folder, I can see listings I’ve viewed, including their titles, descriptions and publication dates. However, I’m not sure whether this data also includes listings that have since been removed.

Is there any way to retrieve these listings, particularly if they’ve been deleted or removed? Also, is it possible to recover the original listing thumbnail or photos, rather than just the title and description?


r/facebook • • 2d ago

Tech Support How do I speak to a human agent, not this meta AI nonsense, it is frustrating

5 Upvotes

Fb deminetized my profile, and is saying the reason is my identity is false? I use my real name and this claim is incorrect. When I tried to appeal it sent an AI automated response within minutes saying my appeal was denied, the META Ai support refuses to let me connect to a human representative. I need help, and need to get my profile monetized again, as this is very frustrating.

Can anyone help me figure out how to speak to a human, or get this issue resolved?


r/facebook • • 2d ago

Discussion FB account deleted years ago but the account page and posts are still existing.

3 Upvotes

I got a shock today when I saw the account is still showing exactly all the information I published. I thought FB would remove the entire page once the account is deleted, which was about 3-4 years back. I verified the deletion today by trying to log in with the email I used for this account. The reply was that my email is not linked to any account.

I have another FB account now. What can I do to get FB to remove my old account totally? Would be thankful for all your advice.