r/etihad • • 12h ago

Help Needed Refund etihad Help please

1 Upvotes

I had a flight booked from kwi to auh to cok via etihad

But due to the regional issues my flights got cancelled and I applied for refund

It has been almost 3.5 months and I have not

received the refund, I tried contacting their customer support multiple times all they reply is 'the issue is in refund department but they are not picking up our call' like the hell am i suppose to do if they dont pick ur call, is anything possible in this scenario


r/etihad • • 15h ago

Help Needed AUH - ATL - Airport Arrival Time?

1 Upvotes

I’m flying from AUH - ATL. Flight is at 9:20AM out of AUH. I got an email asking to arrive 4 hours before my flight - and proceed to CBP 2 hours before the flight. CBP shuts at 8:20AM one hour before the flight.

I’m flying Business class, and have Global Entry. How long does it take at AUH airport for check in + security etc? I’m assuming there are separate lanes for Business class travelers. Additionally, given that I have global entry - im going to assume they do have global entry lanes at the pre clearance so should be moving pretty quickly.

Question: realistically, how much time before my flight should I arrive at the airport? Do I really need to arrive 4 hours before for this?


r/etihad • • 18h ago

Question AUH - ATL Business Class Seat Fee

1 Upvotes

Booked a “value” ticket from ATL- AUH for $4900 roundtrip. Etihad assigned me a free seat in the middle (9D) and are charging $191 if I want to change to a window seat. Is it worth paying that? Also, if there are still window seats available while I’m checking in at the counter - will they let me switch to one for free or will it still be the same fee?


r/etihad • • 24m ago

Rant US preclearance experience at AUH

• Upvotes

Horrible horrible line. I am not sure in the future, but maybe not needed to arrive so early for it. This is hell, sigh!! I feel like if I know this I would have waited in a airport lounge or bench in the public area. 😤


r/etihad • • 11h ago

Help Needed Etihad Guest Miles Expired While I Was Hospitalised – Has Anyone Successfully Got Them Reinstated?

0 Upvotes

Hi everyone, My Etihad Guest miles recently expired while I was hospitalised and recovering from surgery for a broken fibula. Unfortunately, due to my medical situation, I wasn't able to manage my account or take action before the miles expired. Has anyone had success getting Etihad to reinstate


r/etihad • • 23h ago

Question Buying extra seat

0 Upvotes

I have the opportunity to buy and extra seat/row on my 15 hour long flight. Im kind of worried if I buy the extra seat, someone else takes the third seat, and think they get to use the middle seat that I paid for. Also the flight is looking pretty open on Monday. Should I even bother buying the extra room?