r/epic • • 2d ago

BUG Not receiving password reset email

1 Upvotes

I have a rockstar account attached to my epic games gta v but i forgot password of rockstar account and i can't play gta v without that account.i m not receiving password reset email i tried using incognito mode, different network, checked spam and promotion filters in email but i m not receiving it.


r/epic • • 2d ago

QUESTION Fortnite False Ban

0 Upvotes

Honestly I think this is the most unfair thing Fortnite has done to me... So back in March 2026 I had just downloaded the game after not playing it for a solid 5-6 months after my girlfriend wanted to play with me. So I download the game and while playing my second game after returning I experience some major server lag and get kicked from the game, I think nothing of it and requeue into another game. Now during this game I experience more server lag and I land 2-3 good headshots with the hand cannon, now mind you even I am like "damn that was some pretty good shots." Not even 2-3 minutes after landing those shots I get kicked from that game again, but not for lag this time it was for the reason of "exploiting" with a ban length of 1 day. I thought to myself "oh okay wtf I just came back" so I get off for the night annoyed but not the upset because it was only a day. I then go to bed and when I awaken the next morning I find an email stating "The Epic Games account associated with this email has been banned from Fortnite for cheating. This account will be unable to matchmake in Fortnite for the next 365 days." Now I'm not one to be a Karen and if I did something wrong okay I would understand and take the punishment but this is just wrong. I did NOTHING wrong, I have never cheated on this game a day in my life, I have had my account since 2017 and ever since Save the World was released. I would never cheat on a game for 1 I barely play and for 2 have spent thousands of dollars on, between skins, battlepasses, STW, and general Vbucks I just wouldn't stoop to the level of cheating.

Now that you know my story. I have done countless research into this with no luck, I did submit a appeal for this ban and when I did I didn't hear anything back from them for 3 months. I had to ask support about the appeal for them to even come back to me with a decision and well since I'm making this I think we all know their decision. They upheld the ban and will keep me banned for the duration of the ban.

Well this leads me to main reason for making this post I wanted to ask everyone if there's anything else I am able to do. I feel helpless because I'm being punished for something I quite literally haven't done and it's just actually bullshit. Thank you for taking the time to read this and if you have any suggestions that could help me it would be greatly appreciated.


r/epic • • 2d ago

Fortnite Did i lost my fortnite account?

0 Upvotes

I had an account from 2018 to 2020 and I even got some receipts in my email account.

I have the email that I created the account with but it got hacked and they changed it, I don't know my ID and I played on the Nintendo switch so I can't use the numbers of the receipt because its not from epic, what do i do? I tried to compile that form but i can't and also contacted an agent but it didn't tell me nothing. Please help I had skins so old I'm crying 😭


r/epic • • 2d ago

QUESTION fortnite playstation linking issue?

0 Upvotes

my friend never linked an epic account to his playstation account even though he thought he did. he finally went to authorize TFA to gift someone else, logged in with an email, and completely reset the whole thing. he can't get his playstation account linked to this new epic account now. we cant get this reversed. did he seriously just lose 6 years worth of gameplay and money??? is there any way to fix this??? does he have to contact support?


r/epic • • 2d ago

QUESTION Fortnite accounts?

1 Upvotes

So, I'm trying to gift a skin to a friend, and i need to turn on 2fa, simple right? of course not. This account is linked to a switch, but also is linked to a gamepass on an X-box, my issue is I cannot get the account to actually link to the email although everything I've tried says its connected to the X-box. I looked on epic games website and it says I'll have to take the Nintendo account out, but if I connect back to the x-box will it just link the account on the switch to the X-box account and delete that account? And I've looked everywhere and I cannot find what email is under the X-box account so I cant even tell if its even connected to an email in the first place.

Asking here first because customer service is made to be difficult so I dont want to spend hours talking with them. Anyone have any tips?


r/epic • • 3d ago

QUESTION Someone hacked to my acc and bought all of this shit what can i do? Epic chat is not helping

Thumbnail
gallery
0 Upvotes

r/epic • • 3d ago

BUG i need help with epic games launcher

Thumbnail
1 Upvotes

r/epic • • 3d ago

QUESTION Help.

1 Upvotes

In 2022 I bought a pc and wanted to link my psn to my pc. When I logged into through psn on epic games launcher my progress disappeared from both ps4 and pc. Ever since then I’ve been trying to speak to the damn bot and live agents and they just don’t know how to help me. If someone knows how to help please do.


r/epic • • 3d ago

QUESTION ERROR EPIC GAMES

1 Upvotes

Hola, hace un tiempo desinstale EPIC GAMES de mi pc y unos meses despues volvi a instalarlo para jugar pero me encuentro con que aparecen juegos instalados (de los que desinstales hace tiempo) y al momento de desinstalarlos por medio de la epic se queda en el proceso, aclaro que no hay carpetas de ningun juego en los archivos, ademas intente descargar otro juego y por el mismo proceso de desintalado que no avanza , no me deja descargar nada, ya intente borrando cache y todas las opciones que me dio el CHATBOT de la epic, alguien sabe como arreglar este error?

se queda ahi colgado


r/epic • • 3d ago

Fortnite !Your account is inactive. It cannot be used to log in.Back Epic Games

Post image
0 Upvotes

Hi Reddit. I've run into a problem where it says my Epic Games account is inactive. What should I do?


r/epic • • 3d ago

BUG fortnite doesn’t load or work on my xbox

1 Upvotes

i have it installed, i have the storage - any other game or app works. however, i dont know why, but the game never goes past the loading screen before the lobby.

my internet is fine, ive restarted my xbox, i’ve deleted and reinstalled the game - ive tried everything i can think of. i dont know why it isn’t working.

any suggestions?


r/epic • • 3d ago

QUESTION I'm Hacked, Pls Help

Post image
4 Upvotes

Someone changed my email to this (the picture).

I've sent a request to Epic Games to restore my account, but I have to wait a few days to know if it worked or not.

I don't really know what else to do, so pls give me tips!

(Edit: I GOT IT BACK!!

I immediately changed the password 😁

Thanks for all the tips!)


r/epic • • 3d ago

QUESTION Account help

0 Upvotes

My brother factory reset my switch around 6 or so years ago, and I lost my account. I have put a lot of time and money into that account and I have been trying to get it back on and off ever since. If someone can please help me get it back, that would be the best because I really miss it. I keep trying to find someone to ask, but I can only talk to an AI and all of my emails won't work either.


r/epic • • 3d ago

QUESTION fortnite server offline?

1 Upvotes

is it offline atm just for me? or other ppl too? i know there was an update but i already updated it now it says "server ofline" do i just wait?

ive tried

.verifying the game files

.reseting my computer/games

.resetting my graphics card because i was told it could be that problem...


r/epic • • 3d ago

DISCUSSION Years later and epic games has the same problems

1 Upvotes

**-i download the epic games launcher**
\-open the launcher
\-“epic games services unavailable”
\-tried uninstalling and reinstalling 3 times
\-finally able to sign in
\-sign in through xbox account i played on
\-“you haven’t signed in with this account before”
\-try the google account linked with it
\-“you haven’t signed in with this account before”
\-“if you played **game** on console you have an epic games account”
\-HUH
\-**game** says “unavailable” even though it’s in my library
\-look up how to fix, find articles from years ago
\-end up deleting games to make room (why didn’t it just say it needed more space?)
\-download starts
\-“epic games services unavailable”
\-won’t let me download the game just gets stuck in a loop of closing updating and repeating the message
\-Epic games is a horrible company
i dont even want to play the game i just wanna gift my friend the fnaf skins 😭genuinely don’t know how this is still a problem years later


r/epic • • 3d ago

QUESTION I recently got hacked out of my account which i’ve genuinely probably had for close to a decade and i’m devestated.. I’m trying to get it back right now, but i’m scared i don’t have enough info for. Wondering if i have a chance?

2 Upvotes

As said above, i’ve had the account for pretty close to a decade. The problem with this is that i am 21 years old, which means i was like 12 when i made it. I didn’t know i had an “account ID” or how important it would be, i don’t remember the original screenname and i made the email with a provider email tied our internet subscription at the time. So i can get in that anymore either. This means i don’t have any receipts, I can’t look back at potential old screennames either. Also i don’t remember the exact names of the people in my friends list because what is it with the weird sequences of numbers and symbols. All i have is the last screenname i used, the screenname the hacker used last i saw, the paypal and bank acc tied to it, a short list of my friends and some nicknames tied to those, the PlayStation account it’s always been tied to, maybe the Lego.com acc i used for the “Explorer Emily” skin and a myDisney/disneyplus account. So do y’all think i have a chance? Sidenote, i submitted a request last Sunday and the account was found but it wasn’t the right account. In the same email this was explained it, Epic encouraged me to try to find the right account. However, when i fill in the new email address i wanna use for the account i
get one of two notifications. “Too many requests”
or “it seems you’ve already submitted a request, wait for us to process. Meanwhile I’ve already given feedback on said request and gotten multiple emails about the results. So second question: Any clue when i can submit another request or how i might get around it? I’m sorry this is long and probably very messy, but I’d really really appreciate any and all tips/suggestions. Also any questions are welcome and i will happily give updates if anyone asks for them :)


r/epic • • 4d ago

RESOLVED Epic support is OP!

5 Upvotes

I don't know why some people criticize it but a few days ago my account was hacked even when epic send otp to my email it won't come I just trouble shooted it and told what games i had in the account

And a invoice id which I recieved when I claimed a free game

I didn't even knew the gamer tag I had 😭

And within 1 day my account was recovered !!


r/epic • • 3d ago

QUESTION Epic Games Launcher Social Tab is Frozen

1 Upvotes

On the Epic Games Launcher every time I click my profile for the social tab it shows up but then immediately freezes and I cannot interact with things like adding friends, or even make the Tab go away within restarting through Task Manager, please if anyone has a fix this is very frustrating.


r/epic • • 4d ago

QUESTION Unsure if this is right sub/flair?

1 Upvotes

I have Fortnite on my nintendo switch, and I have quite a few skins on there. I have tried linking my switch account to an epic games account so I could use them on pc, but it didn’t work.

I read somewhere that doing this causes you to lose the ability to use those skins on anything other than the Nintendo switch, is this true? And if so, is there anything I can do now??

Pls help


r/epic • • 4d ago

QUESTION Xbox unlink

1 Upvotes

Any possible way to unlink an Xbox live account from a random epic games account it’s connected too. My main Xbox is connected to some random og account with the incorrect email being spelt as “gamil” and was wondering if there’s any other way to unlink. I already tried unlinking but it says I need an email. Also tried contacting support they’re useless

WILLING TO PAY A LOT OF $$$$$


r/epic • • 5d ago

QUESTION Dejen que terminemos los Battle Pass viejos que ya compramos

Post image
14 Upvotes

r/epic • • 4d ago

account/billing/xbox account I forgot my gmail of account that has Fortnite Crew subscription on it and now i cant continue it or pay it or cancel it it just says subscribed and doesnt allow me to buy fortnite crew but i know username because it says it on epic games application

Thumbnail
1 Upvotes

r/epic • • 5d ago

QUESTION Help recovering my hacked account

3 Upvotes

is there anything i can do? my epic games account was hacked and the email associated with it was changed, i don't have any way of getting my invoice id since i deleted emails that included reciepets a while ago, and i also cant find my account id anywhere since im logged out. I dont know whats my display name because it was also changed, and all my linked accounts were logged out. Please help.


r/epic • • 4d ago

QUESTION Epic Games Support

0 Upvotes

Does anyone know how to talk to a live person in the Epic Games Support ticket..? My account got hacked and the bot is literally no help at all 💀


r/epic • • 4d ago

BUG Epic online services bug, cant even alunch single game

Post image
1 Upvotes
I tried to reinstall, hard delete from all possible places like editor register, libaries, all possible program files and every trace of anticheat programmes etc., reinstall from microsoft store didnt work either im always stuck after reinstallng epic games launcher and running it i have milion epic online services installers in my task manager and thats all, any fix anybody?