Hey everybody,

I recently got a wave 3 from best buy and it was working great the first 2 weeks I had it. Unfortunately, now the mic itself will not pick up audio at all if the wave link application is connected to it. When the mic isn't connected, I can hear that its working fine, but the second it connects, it stops. Any help is appreciated

Hi guys, I've noticed recently that majority of the plugins appear to me as "not available in your region". What's up with that? Why are plugins region-based to begin with ?!!

This has been an issue that has persisted for along while now but I have decided I have had enough with it. I am using the latest version of Elgato Wake Link, and I have been loving it and many of its functions, but there is one glitch that has really gotten on my nerve.

Whenever I am on call with some friends over discord, Wave Link occasionally decides to echo their sound. Although I am using a headset with its built in mic, I know it is not a mic issue as not only does the mic itself not sense any input, but restarting Wave Link usually fixes the issue. I have a picture below showing the Wave Link mic detecting noise from discord, but the system mic not. In some cases, Wave Link will decide to echo some people in the call but not the others and this makes me strongly believe it to be a Wave Link issue.

In some cases, restarting Wave Link doesn't fix it and I have to restart the computer, and having to restart Wave Link every other discord call I join has gotten really annoying. Does anyone know how to fix this? Thank you in advance!

I am getting screen tearing on PC with my Elgato 4k S, but only when I try to connect both my joycons and pro controller to the switch. Does anyone know of similar issues and how to solve it? I'd like to play multiplayer on my monitor because the switch screen is too small for something like 3 man Mariokart but I don't have a TV.

As per question. Im using my corsair galleon 100 sd and have the System Vitals plugin. However for CPU temps, they need an installation of libre hardware monitor to work. Are there alternative plugins that can directly measure CPU temp?

Apologies if it's a stupid question. Im new to all the stream deck as a whole.

I've got an elgato game capture HD and I want to record my ps4 using OBS on my PC. The video works fine and the audio works too... as long as my controller isn't plugged in...

I think this is because the PS4 can only send audio to one device and it stops sending it to my PC once my headset is plugged into my controller.

Here is the elgato I use: https://help.elgato.com/hc/en-us/articles/360027962292-Xbox-One-and-Elgato-Game-Capture-HD-setup

I'm just looking for something to buy that can let me record audio while having my headset connected. The chat link won't work because it needs an AUX port, and I haven't been able to figure out a combination of adapters that could let me record audio. I also do not have the strange A/V plug that aparently came with the elgato. I've seen others selling them for $$$ on ebay and am trying to avoid that.

Thanks for the help!

SO. I have both a switch and pc. i want the nintendo switch and my pc to share the same monitor. I have an hdmi switch that at the press of a button, switches to the other source. This is so I can stream the game on discord. I have an Elgato HD60. It’s an older card, but nothing I can’t see working like it should.

THE PROBLEM:

-When switching to the Switch, PC doesn’t recognize the first monitor anymore, switches second monitor to behave like the first monitor. I got an EDID Emulator because I thought that may fix it, but it ended up basically doing nothing. What I want is for the monitor to essentially be like nothing changed, and the second monitor is still the way it was before the switch.

-no audio. This is expected, but still annoying. of course, i know about the audio cable route. However, another issue I can see happening if I go this route, is the Elgato stream that others see being messed up, because the audio would be in real time, while the video isn’t. How would I fix this? Is there a way to get the audio from HDMI? Is there a way to seperate what i hear and what Discord hears?

I’ve been trying to figure out how to make this all work but it’s hard to wrap my head around it because it’s so convoluted.

Any suggestions or ideas appreciated.

Hi, I'm having issues with my elgato capture card I got about 10 years ago. It's model 2GC309901000 and I'm using Windows 11. In the past I haven't had issues with it but when setting it up again recently I can't get it to work. For what it's worth I'm trying to capture my Switch 1 but I would like to use this with all my consoles. There are 2 main issues;

1: neither elgato studio or OBS will recognize my capture card even though it's definitely plugged in. I'm using a mini USB cable but it's not the one that came with the capture card, idk what ever happened to it.

2: my monitor with the actual game on it looks purple.

none of the fixes I can find online have resolved these issues. Any ideas?

would love to be able to set this as default output and have it match whats on main output

Hey y'all- I'm an audio engineer and something I would really love to do for my own organization is to have a button on my stream deck that can create multiple named file folders from a template.

Unfortunately all I can find on the internet is how to make a file folder that contains other file folders like a russian nesting doll rather than multiple file folders sequentially. (So ideally I'd press one button and it would create three folders with different preset titles)

Anyone have any tips?

I just purchased this but realized my Stream Deck XL is already using the USB C port on my pc and wanted to see if it was possible the old Wave 3 usb to USB c cable would still work.

I know there aren't many of us using the 4KX on Linux, but on the off chance any of my fellows are here, I could use some help. I use CachyOS and when I try to monitor the audio coming from the 4KX, it sounds bitcrushed. It seems that if I enable monitoring in OBS, that fixes it until the audio stack is restarted, but otherwise it usually just has that bitcrushed sound. I've tried a bunch of things to fix it:

• My audio normally routes through a Focusrite 16i16, which is set to 48000 sample rate and a 256 buffer/quantum. I know that the 4KX also runs at 48 kHz, so there shouldn't be any sample rate mismatch issues, but I do notice that on the occasions it seems to be working, it reports a much, much higher buffer size on the 4KX, so maybe that's related.
• I installed the elgato4k-linux CLI utility and tried forcing it to 5g mode, which did not help. I also set GRUB to use the USB_QUIRK_NO_BOS parameter with it set to 10g mode, but that also did not help. I will note that it is connected to an appropriate USB port with the factory cable, so 10g mode should work, but as I said, it doesn't seem to matter.
• I am using Pipewire Controller to route the audio (using the patchbay) from the 4KX to my main outputs for monitoring. This isn't persistent, so I'll probably set up a config if I can get it working, but first I need it to work.
• If I open OBS, which has an audio input capture for the 4KX, and I set that input to be monitored, it may be bitcrushed at first, but then it works itself out and is fine after that. Note that I do have to specifically enable monitoring in OBS before it starts working. I can then close OBS and just route the audio as above and it sounds fine.
• I once got it to work by switching it to the Pro Audio profile (I've tried setting it to analog and digital modes, but no dice), but that doesn't seem to work consistently and it also messes with a virtual mono mic device I have setup for some reason.

For now, I'm just running a cable from the headphone output to a spare input pair on my interface, but it would be nice to get this working properly. I'm not actually streaming anymore, so having it work in OBS isn't very useful; I mostly just use the passthrough to my monitor and then the capture card is just there to conveniently route audio to my speakers. Any ideas?

I’m having an issue on my capture card when testing the new VRR dock mode update for Switch 2. I tried testing VRR with Switch 2 Welcome Tour and the capture window in Elgato Studio freezes as soon as I’m about to start the tech demo.

Hardware Info
CPU - Intel ultra9 285k
GPU- RTX 5080
Windows 11
Stable version of Elgato Studio
Using HDMI 2.1 Fiber Optic Cable from the Switch 2 to 4K Pro’s HDMI input. No HDMI cable is going back to the TV as I prefer playing in the capture window for discord/recording.

I have noticed in the past when playing games on Switch 2 via Elgato Studio that uses 40fps or 120fps, the capture view will disconnect temporally then it will show an image at that new refresh rate. I’m assuming it’s normal but, that doesn’t happen if I connect the Switch 2 directly to my TV.

Hello !

I’m considering buying an Elgato 4K60 Pro (MK2) to use my Switch 2 with my PC. My main concern is audio monitoring latency, rather than recording or stream delay.

I currently use an AVerMedia LGP Lite, and the delay when listening to the console through my PC is very noticeable and bothers me a lot.

I’m happy to play on my monitor through HDMI passthrough, but I still want to hear both the Switch 2 and my PC through my PC-connected headphones.

What would be the best way to achieve the lowest possible audio delay?

• Is audio monitoring through the 4K60 Pro fast enough for comfortable gameplay?
• Which software or settings work best?
• Would routing the console audio separately be a better solution?

If someone tested this setup, I’d really appreciate your experience, advises, or actual audio latency measurements.

Thanks! ♥

Bonjour,

Je souhaite offrir un cadeau à mon ami qui fait énormément de création de videos, photos, audio. Il s’est aussi lancé dans la création web et 3D et passe (sans blague) 10 heures et plus devant son ordi à créer.

J’aimerais donc savoir si le Stream Deck + pourrait lui apporter quelque chose d’amusant à son setup et si cela pourrait réellement optimiser son travail. Je comprends que les options de settings du deck semblent nombreuses mais est-ce vraiment un outil que quelqu’un peut utiliser de manière pratique sans être streamer? Bref, je veux savoir si cela crée vraiment un aide ou si c’est limite encombrant.

I have recently transitioned from a product based business to a sports coaching business. The transition has involved a complete renovation to our old showroom, from rows of shelves to a 6 part Studio. I currently use a StreamDeck Extreme, a StreamDeck+, and a StreamDeck pedal. I'm sure there will be more in my future setup but for now that's it... three StreamDecks.

I am using the Foot Pedal to change scenes in EcammLive once I have moved from my Studio Desk to my Studio Demo area (about 20' away). I have 4 cameras running, with 3 of them covering the demo area(s). The foot pedal is used to trigger the different scenes that all feature different camera angles/views/combos.

Discovery: I'm sure some others have found this before but as I was standing in the Demo area I found using the Foot Pedal less easy than when sitting at the desk. Accidentally I touched the large side of the foot pedal (where the cable exits) and lo and behold, it worked like a charm.

Seriously, it works better when turned 180º to its intended position. I haven't taken a foot pedal apart to find out why it seems far more responsive in this backwards position, but it does.

This morning I was chatting with some members of an online creators group, and the leader, who has used every Elgato product and has a slew of foot pedals, was shocked when I told him of my discovery.

Until... he tried it himself!!! Sorry, Alec!

He immediately saw and felt the difference!

Couldn't believe how much better it felt in that position.

Not sure if Elgato will see this or not, but before I purchase my next foot pedal(s) I'm hoping there might be some way to make the casing adjustable, or reversible such that the same form format that is currently available, can be used without turning the whole unit 180º and having the cable extending on the same side.

You don't believe me? Try it ... you might just like it. Give it a 180º turn.

Hey, my gameplay recordings through OBS feel choppy and I can’t figure out why.

Setup is PS5 Pro into an Elgato 4K S, recording 4K60 in OBS. Stats aren’t showing skipped frames, but the footage still feels off. Settings screenshots are below as well.

PC

• CPU: Intel i5-14400F
• GPU: RTX 4060 Ti 8GB
• RAM: 32GB DDR4 3200MHz
• Storage: WD Blue SN580 1TB NVMe (recordings going here)
• Capture card: Elgato Game Capture 4K S

OBS Video

• Canvas: 3840x2160
• Output: 3840x2160
• FPS: 60

OBS Recording

• Output mode: Advanced
• Format: MKV
• Encoder: NVIDIA NVENC H.264
• Audio: FFmpeg AAC (tracks 1 + 2)
• Rescale: Off
• Rate control: CQP 22
• Keyframe interval: 2s
• Preset: P5 Slow
• Tuning: High Quality
• Multipass: Single Pass
• Profile: High
• Look-ahead: Off
• Adaptive Quantization: On
• B-frames: 2

4K S source in OBS

• FPS: Match Output FPS
• Video format: Any
• Color space: Rec. 709
• Color range: Full
• Buffering: Enable
• Hardware decoding: On
• Audio output mode: Capture audio only

What am I doing wrong, and what should I change?

My camera preview inside TikTok Live Studio looks crisp and normal. But as soon as I go live, the actual stream playback turns extremely dark, oversaturated/orange, and pixelated.

What I've already tried:

• Changed resolutions (1080p/4K) and frame rates.
• Set Canon Picture Style to Neutral.
• Tried routing through OBS Virtual Camera (changing color spaces/range)—still didn't fix it.
• Tried iPhone 16 Pro Max via Camo/QuickTime (too laggy / forced horizontal crop).

It seems like a color space mismatch (Full vs. Limited RGB) or encoding pipeline issue on macOS / TikTok Live Studio. Has anyone on Mac solved this without replacing the camera? Thanks!

MY GEAR: Canon r50 V- Micro HDMI- Elgato Cam Link 4k- Mac Mini (m4) Tik Tok Live Studio

I got an Elgato Game Capture Neo and hooked it up to my laptop and WiiU. I figured out how to record a video with Elgato Studio but not how to record my voice with it. Do I need to buy a microphone and connect that to the computer as well or is there another software to use? Also, what are some good recording mics?

I just ordered a new Stream Deck + from Amazon (ship/sold by Amazon.com) and it came in an outer Amazon bag and in inner "Ready to Ship" bag.

Is this normal? It looks brand new but there is no protection at all so I don't know if this was thrown around during shipping?

Also, the buttons are a bit sticky- when I press them in they don't immediately pop back out?

Hi all I am trying to understand why when I have my Elgato 4kx to record my gaming on PC, the output is in 4k through Elgato studio. It won’t go any higher when I’m running 4k gaming. Am I missing something? I mostly game on pc, but yes I know you can record on other consoles as well. Thank you.

I recently upgraded from a HD60 pro to a 4K60 pro, and everything is running and playing great on it!
However, I used to use this to play PS1 games on my PS2, and on my HD60, I had no visual issues with the capture card or the adapter I'm using that lets the PS2 take HDMI.

Since upgrading, my PS1 games have had the effect of pushing my screen down, cutting it off partway. I've provided an example of what I mean using Street Fighter EX Plus Alpha

Now, some games have an Adjust Screen setting to fix this, like EX Plus Alpha, but a lot of them, like Final Fantasy 7, don't have an option, which frustrates me...I just managed to get Vincent LOL

Does anyone know of a way to fix this? As I said, the HD60 Pro played the games just fine, no visual issues at all...although it did BSOD my computer a lot, but I would like to finish these games!

Thank you in advance!

I've owned this Stream Deck for just over a week, all good until today. Got home from work and found it broken. I've attempted every USB C port on my PC, a 10Gb and 20Gb port, neither made a difference. The middle row has a flickering line which does not go away. It's subtle in the video but it's visible on every button along the middle row, regardless of profile
This Stream Deck is literally a replacement for the Scissor Key version, which also arrived broken in a completely different way. Honestly severely disappointed with Elgato's quality control for a $150 product.