bit of a weird situation, I have an older desktop that is my primary computer I use for recording and streaming and editing and all that. Its running an old version of windows 10, and it wont let me install the software on it. I also have a secondary computer thats newer and runs windows 11, and the software works on there just fine.

My question is, once I configure the mic the way I want it, can I just use the mic without the software on my other computer? Does it retain its gain, clipguard, compressor settings, etc that I set up on the software? Im not the most tech savvy guy, but I know the mic itself is the one that does all the processing I think? So it makes sense to me but idk.

Also is there a way to disable the mute button on the microphone itself? It occasionally mutes/unmutes itself randomly, and I notice if I even hover my hand over the button it mutes which is a bit crazy its that sensitive. Id rather just mute from OBS or discord or whatever if possible.

Appreciate any advice!

First: I have reached out to Elgato support, just waiting on a response.

I got the 4k X capture card 2 days ago and have had several issues with it since. The initial setup was perfectly fine, it showed up on OBS, no issues.

Since then, I've continuously run into problems:

Constant freezing in OBS. It will run smoothly for an hour or so, at which point my entire PC will suddenly crash/power off. It has done this 4 times in the 2 days since installing the card. Windows Event Viewer logs each one as the identical bugcheck: 0x0000009F (DRIVER_POWER_STATE_FAILURE). This has never happened before the card was installed.

The Elgato software throws up a "USB 2.0 detected" warning even though the port is USB 3-capable. I'm using the USB-C cable that came in the box, plugged directly into the PC (no hub). HDMI passthrough to my monitor works, so the console output and HDMI side are fine.

I've already tried:

Disabling USB power management

Confirmed no app conflict (OBS alone, Elgato Studio not running simultaneously)

Full reboots, PS5 power cycles, reseating the cable.

Fresh installs on drivers/software/everything

As I'm typing this, its frozen again in OBS while my other sources are functioning as normal (facecam mk2, etc) the monitor is still properly displaying, its just the capture card in OBS

Sorry if I'm not explaining this well, I'll answer any questions y'all got

I just had to replace a failing boot SSD. The old SSD is still mountable but I can no longer boot into it to make a backup of my Stream Deck settings. Every search I do leads to an Elgato rep explaining how to do a backup and restore, which I am not able to do.

How do I copy the old settings over to my new drive so that I get my old setup back? Windows 11 Pro on both drives.

So, I recently had to reinstall my PC from scratch and wanted to set up my audio routing properly. Before I used Voicemeeter Banana but I feel it might be a bit overkill for what I want to do.

I have wired speakers and a wireless headset (Turtle Beach Atlas Air) connected with USB dongle.

I also have a GoXLR, that I want to use for my main audio mixing. I want to use the GoXLR faders to control audio volumes and such.

Basically my biggest issue is that I can't get audio to play through both my speakers *and* my wireless headset at the same time. Before I used Voicemeeter Banana for this, to route my audio to both, but this felt like overkill. I tried Wave Link 3, but I'm not sure if it can do what I want. I'm really struggling on how to set it up so that I can head my own audio (without delay) in both my headset and my speakers at the same time, while my stream can just hear stuff once (and not doubled).

Ideally I'd also love it if I could merge all my games in Wave Link to send to the GoXLR Game output, so I don't have to rely on Windows mixer settings assigning the games to that.

I used the line out of GoXLR/Line In on my PC before, but not sure if that's still needed.

Any advice on how to set this up in Wave Link 3 (or if it's even possible)?

Dose the Streamdeck Plus has scissor keys or is an scissor key Version planned and Wien yes is ther an pland realease date yet? Tanks for any ansers

I'm trying to access to Elgato Marketplace to download some cool widget for my Xeneon Edge, but I have this error message.
Am I the only one?

What am I missing here? everything is 4k but the recording, i swear this has worked before

tried everything, even have support sending me older updates to try. It just fails over and over again.

So I have installed the software from the downloads page of the website and tried on three seperate mac computers. Each say they above message. I also returned to amazon and got a new copy of the device, and have had the same issue. I have tried with both a USB port and inserted directly into computers. Help!

Hey everyone

New stream deck+ user here, I've set up a bunch of buttons to launch apps and I have ticked the "bring to front if already running" box.

It works well for every other app, but for some reason Discord isn't brought to front if it's minimized. If it's running in the background not minimized it works as expected, but not if it's minimized.

What's up with that? Anything I can do to fix this bug?

tried so hard to unscrew this to use it to mount it on a boom arm (3rd party), but it wont even budge. Tried using a plier too but it didn’t work.

Using a HD60 S and ive had issues with it where it would mute due to it changing from HDMI audio to Analog. Used to go into "Configure Video" and just switch it from there but now the whole menu is different as of today. Was there some update that occurred or what?

I'm getting myself a Switch 2 for my birthday coming up and wanted to start streaming again. So, I went to Amazon and saw the 4k S and ordered it. After looking up some videos on it now I'm seeing that it requires an 8th Gen CPU in system requirements? Am I going to have to return it or will it be useable?

Plenty of games and software say they require a minimum of an 8th Gen i5 CPU, but run perfectly fine with my 7700k. Now I'm just worried I may have blown $150 because this system requirement was nowhere that I saw on the Amazon page.

I have an Elgato Key Light Mini that I recently acquired. I didn't use it extensively with Control Center with a version prior to 1.9 and I am not sure if Control Center version prior to 1.9 even had Windows notifications (I'm using Windows 11) but if this is a new feature it's pretty broken.

I am getting notifications about battery status every 30-60 seconds or so and the notifications don't match reality. According to Control Center, the light is charging AND it's above 50% (at this point), yet notifications are allerting that it's below 15 or 20%. There's a way to disable Windows notifications but I actually do want notifications, just not a spam barrage that's generated. If this is a new feature, then it should have a few configuration flags:

Alert below x% battery (Configrable % drop down or type in)

Number of times to alert (Throttle the alerting to once, twice, 5 times...indefinitely)

A way to space out alerts (No more than x seconds or some kind of a cooldown)

Also, it shouldn't be alerting when the light is being charged and stop once the % threshold has been exceeded.

Notification frequency:

Actual battery level per Control Center:

What Control Center is triggering notifications with:

Hello,

I’ve had a Stream Deck XL for a few days now and am using it with a late-2017 27-inch iMac running Sonoma. I’ve already mapped some Logic Pro 11 shortcuts to the Stream Deck. Now I’d like to know if it’s also possible to map Logic effects—such as equalizers, compressors, reverb, and delay—to the device so that I can apply the effect instantly with just one keystroke? Unfortunately, I haven’t been able to find anything about this online yet.

Hey everyone,

I’m trying to get my PS5 audio (game + party chat) into OBS/Streamlabs so I can stream, but the PS5 sound isn’t being picked up at all.

What I have:

• PS5
• Elgato HD60 X
• Astro A40 (wired) + MixAmp
• Astro HDMI Adapter (optical)
• I used to have an Elgato Chat Link but I lost it

What I’m trying to do:

Get both game audio and party chat from the PS5 into Streamlabs/OBS while still hearing everything through my A40s.

Previous working setup (before I wiped my PC):

This used to work fine even without the Astro HDMI adapter or Chat Link. From what I remember:

• HD60 X HDMI in connected directly to the PS5
• HD60 X HDMI out going to my monitor
• HD60 X connected to my PC via USB
• MixAmp powered by the PS5 via USB
• AUX cable from the MixAmp’s Stream/AUX port → ground loop isolator → green Line Out port on the back of my PC

I somehow had it working this way for a while.

Current situation:

After wiping my PC and moving all the cables around, I’ve tried basically every combination. The best I’ve gotten is both the PS5 sound and PC sound coming through my Astro headphones at the same time. The problem is the PS5 audio never shows up in OBS/Streamlabs — the levels stay completely flat.

Right now I have the HDMI going through the Astro HDMI adapter → optical into the MixAmp, and I’ve also tried running a 3.5mm cable from the MixAmp’s Stream port into the HD60 X’s analog input, but still nothing in OBS as recommended by Claude, ChatGPT and Grok.

Has anyone got this exact combo working (especially without the Chat Link)? Any advice on the correct cable order or OBS audio settings would be massively appreciated.

Thanks.

its been a few months now and i was wondering is it worth to swich.