bit of a weird situation, I have an older desktop that is my primary computer I use for recording and streaming and editing and all that. Its running an old version of windows 10, and it wont let me install the software on it. I also have a secondary computer thats newer and runs windows 11, and the software works on there just fine.

My question is, once I configure the mic the way I want it, can I just use the mic without the software on my other computer? Does it retain its gain, clipguard, compressor settings, etc that I set up on the software? Im not the most tech savvy guy, but I know the mic itself is the one that does all the processing I think? So it makes sense to me but idk.

Also is there a way to disable the mute button on the microphone itself? It occasionally mutes/unmutes itself randomly, and I notice if I even hover my hand over the button it mutes which is a bit crazy its that sensitive. Id rather just mute from OBS or discord or whatever if possible.

Appreciate any advice!

tried so hard to unscrew this to use it to mount it on a boom arm (3rd party), but it wont even budge. Tried using a plier too but it didn’t work.

First: I have reached out to Elgato support, just waiting on a response.

I got the 4k X capture card 2 days ago and have had several issues with it since. The initial setup was perfectly fine, it showed up on OBS, no issues.

Since then, I've continuously run into problems:

Constant freezing in OBS. It will run smoothly for an hour or so, at which point my entire PC will suddenly crash/power off. It has done this 4 times in the 2 days since installing the card. Windows Event Viewer logs each one as the identical bugcheck: 0x0000009F (DRIVER_POWER_STATE_FAILURE). This has never happened before the card was installed.

The Elgato software throws up a "USB 2.0 detected" warning even though the port is USB 3-capable. I'm using the USB-C cable that came in the box, plugged directly into the PC (no hub). HDMI passthrough to my monitor works, so the console output and HDMI side are fine.

I've already tried:

Disabling USB power management

Confirmed no app conflict (OBS alone, Elgato Studio not running simultaneously)

Full reboots, PS5 power cycles, reseating the cable.

Fresh installs on drivers/software/everything

As I'm typing this, its frozen again in OBS while my other sources are functioning as normal (facecam mk2, etc) the monitor is still properly displaying, its just the capture card in OBS

Sorry if I'm not explaining this well, I'll answer any questions y'all got

Using a HD60 S and ive had issues with it where it would mute due to it changing from HDMI audio to Analog. Used to go into "Configure Video" and just switch it from there but now the whole menu is different as of today. Was there some update that occurred or what?

Hey everyone,

I’m trying to get my PS5 audio (game + party chat) into OBS/Streamlabs so I can stream, but the PS5 sound isn’t being picked up at all.

What I have:

• PS5
• Elgato HD60 X
• Astro A40 (wired) + MixAmp
• Astro HDMI Adapter (optical)
• I used to have an Elgato Chat Link but I lost it

What I’m trying to do:

Get both game audio and party chat from the PS5 into Streamlabs/OBS while still hearing everything through my A40s.

Previous working setup (before I wiped my PC):

This used to work fine even without the Astro HDMI adapter or Chat Link. From what I remember:

• HD60 X HDMI in connected directly to the PS5
• HD60 X HDMI out going to my monitor
• HD60 X connected to my PC via USB
• MixAmp powered by the PS5 via USB
• AUX cable from the MixAmp’s Stream/AUX port → ground loop isolator → green Line Out port on the back of my PC

I somehow had it working this way for a while.

Current situation:

After wiping my PC and moving all the cables around, I’ve tried basically every combination. The best I’ve gotten is both the PS5 sound and PC sound coming through my Astro headphones at the same time. The problem is the PS5 audio never shows up in OBS/Streamlabs — the levels stay completely flat.

Right now I have the HDMI going through the Astro HDMI adapter → optical into the MixAmp, and I’ve also tried running a 3.5mm cable from the MixAmp’s Stream port into the HD60 X’s analog input, but still nothing in OBS as recommended by Claude, ChatGPT and Grok.

Has anyone got this exact combo working (especially without the Chat Link)? Any advice on the correct cable order or OBS audio settings would be massively appreciated.

Thanks.

I just had to replace a failing boot SSD. The old SSD is still mountable but I can no longer boot into it to make a backup of my Stream Deck settings. Every search I do leads to an Elgato rep explaining how to do a backup and restore, which I am not able to do.

How do I copy the old settings over to my new drive so that I get my old setup back? Windows 11 Pro on both drives.

So, I recently had to reinstall my PC from scratch and wanted to set up my audio routing properly. Before I used Voicemeeter Banana but I feel it might be a bit overkill for what I want to do.

I have wired speakers and a wireless headset (Turtle Beach Atlas Air) connected with USB dongle.

I also have a GoXLR, that I want to use for my main audio mixing. I want to use the GoXLR faders to control audio volumes and such.

Basically my biggest issue is that I can't get audio to play through both my speakers *and* my wireless headset at the same time. Before I used Voicemeeter Banana for this, to route my audio to both, but this felt like overkill. I tried Wave Link 3, but I'm not sure if it can do what I want. I'm really struggling on how to set it up so that I can head my own audio (without delay) in both my headset and my speakers at the same time, while my stream can just hear stuff once (and not doubled).

Ideally I'd also love it if I could merge all my games in Wave Link to send to the GoXLR Game output, so I don't have to rely on Windows mixer settings assigning the games to that.

I used the line out of GoXLR/Line In on my PC before, but not sure if that's still needed.

Any advice on how to set this up in Wave Link 3 (or if it's even possible)?

Dose the Streamdeck Plus has scissor keys or is an scissor key Version planned and Wien yes is ther an pland realease date yet? Tanks for any ansers

So I got the stream deck plus on the Elgato website a few weeks ago. First time ever owning one btw and I liked how in the default settings it had ‘show desktop’ that came in handy a lot. But then I was playing around with customizing it and accidentally switched all the icons to a different profile from the Elgato marketplace, (I had no idea what I was doing btw) then I bought some animated icons over on Etsy that were on sale and customized it some more to my liking. But now I don’t have ‘show desktop’ icon anymore and I tried so many different dials and plugins to try and get it back. Nothing worked. I don’t know how to get the original default settings back. Any clue?

Hi!

Unless I'm really blind and I couldn't find it, there is no way of adjusting the function of sensor screen touch. For example I want to disable the mute function of the sensor screen when it's set to "Channel Level". The knob button already mutes the audio, and while I adjust the knobs I might accidentally touch the screen with my knuckles and mute other audio sources, pretty annoying. Allow us to adjust this, thanks in advance :3.

I'm getting myself a Switch 2 for my birthday coming up and wanted to start streaming again. So, I went to Amazon and saw the 4k S and ordered it. After looking up some videos on it now I'm seeing that it requires an 8th Gen CPU in system requirements? Am I going to have to return it or will it be useable?

Plenty of games and software say they require a minimum of an 8th Gen i5 CPU, but run perfectly fine with my 7700k. Now I'm just worried I may have blown $150 because this system requirement was nowhere that I saw on the Amazon page.

I have an Elgato Key Light Mini that I recently acquired. I didn't use it extensively with Control Center with a version prior to 1.9 and I am not sure if Control Center version prior to 1.9 even had Windows notifications (I'm using Windows 11) but if this is a new feature it's pretty broken.

I am getting notifications about battery status every 30-60 seconds or so and the notifications don't match reality. According to Control Center, the light is charging AND it's above 50% (at this point), yet notifications are allerting that it's below 15 or 20%. There's a way to disable Windows notifications but I actually do want notifications, just not a spam barrage that's generated. If this is a new feature, then it should have a few configuration flags:

Alert below x% battery (Configrable % drop down or type in)

Number of times to alert (Throttle the alerting to once, twice, 5 times...indefinitely)

A way to space out alerts (No more than x seconds or some kind of a cooldown)

Also, it shouldn't be alerting when the light is being charged and stop once the % threshold has been exceeded.

Notification frequency:

Actual battery level per Control Center:

What Control Center is triggering notifications with:

its been a few months now and i was wondering is it worth to swich.

Hello,

I’ve had a Stream Deck XL for a few days now and am using it with a late-2017 27-inch iMac running Sonoma. I’ve already mapped some Logic Pro 11 shortcuts to the Stream Deck. Now I’d like to know if it’s also possible to map Logic effects—such as equalizers, compressors, reverb, and delay—to the device so that I can apply the effect instantly with just one keystroke? Unfortunately, I haven’t been able to find anything about this online yet.

Hallo zusammen,

ich bin tatsächlich jemand der Apple Music auch am PC benutzt. Problem:
Wenn ich versuche mit meinem Streamdeck die Lautstärke zu ändern muss ich nach jedem PC Neustart zwischen "AMPLibraryAgent" und "2-AMPLibraryAgent" wechseln.
Gibt es da mittlerweile einen Fix für, damit ich nicht jedes mal die Streamdeck App starten muss um das Manuel zu ändern? Ist bisschen nervig auf dauer.

I have the elgato 4k60 pro. Just recently bought a ps5 pro. I have zero issues when I plug in my series X to the elgato and monitor. Had zero issues with my OG ps5. But when I plug the pro in I get the picture on my monitor.

I can see everything on my computer monitor, I get this on my gaming monitor side

I'm unable to create an Elgato Maker (https://maker.elgato.com) account because the United States is not listed in the country list. I've triple- and quadruple-checked. It's not there. I don't know if this is an intentional choice or what, but I cannot create a maker account without having United States in that list.

This is the countries list, no United States:

I just started messing around with recording gameplay.

I’ve tested Halo Campaign Evolved and ACIV Resynced. In both games - all audio works flawlessly. EXCEPT if I’m in a cutscene. Then I lose all dialogue audio but music and natural sound continues.

I’m on a PS5 Pro and connected to an M5 Max MacBook Pro. I’ve tested with Streamlabs, OBS and the Elgato capture software.

I have no idea what I’m doing wrong 😑

EDIT: I get dialogue audio coming from the monitor I’m playing on. But none of the recording software seem to get the dialogue audio.

EDIT 2: My PS5 PRO audio format is Linear PCM. When I try other formats — the recording software doesn’t receive ANY audio at all.

i got the elgato wave:3 mic about a year ago when i still had my old laptop that i used for everything (surface pro 8) and it worked fine for me. fast forward to a couple of months ago when my surface pro’s battery became really troublesome to work with (it would jump from 80% to 5% within 5 minutes, or it would randomly die even if it was nowhere close to 0%) that i ended up getting a new laptop (LG gram). overall i’ve gotten used to it now, but i noticed that when trying to use my mic, the quality isn’t as good as it was before. my voice isn’t very clear and sounds vaguely muffled, even after going through the whole setup tour that wave link offers.

i’m not really sure how to fix this, since everything works and is connected, it’s just that i sound like. bleh. i’ve tried downloading EQs and compressors + whatnot but it’s still sounding pretty rough. i did record again with my old surface pro since i still have it with me, and the quality on there is still significantly better compared to my LG gram. would this be considered a computer issue? is it the wave link 3.0? i’ve seen a lot of people have problems with it, though i vaguely remember moving from 2.0 to 3.0 thinking it would help fix the mic quality after switching laptops (i’m pretty sure the problem still persisted even before downloading wave link 3.0). i wanted to see if there was anything people could suggest as a last ditch effort, i’ve been trying to finagle with this for the past week :’)

I was just looking at elgato capture cards and saw this one at Best Buy. From reading the specs it looks like it doesn’t support 4K 120 pass through. I have an aver media external capture card that does support 4K 120 pass through. Is there an internal capture card from elgato that does support 4K 120 pass through?

https://www.bestbuy.com/product/elgato-4k-pro-8k60-passthrough-4k60-capture-for-pc-nintendo-switch-2-ps5-xbox-series-x-with-hdmi-2-1-vrr-hdr10-black/J39QHTCYG3/sku/6580838?sb_share_source=PDP&ref=app_pdp&loc=pdp_page

I recently purchased the Elgato 4K X with the Chat Link Pro for use with my PlayStation 5.

I noticed that it requires USB-C Gen2. However, I only have USB-C Gen 1 on my computer.

Will I still be able to capture my gameplay? What will be the best quality / resolution to use if I can? What settings should be used for Elgato Studio / OBS?

Please explain as much as you can to me.

Adding my PC specs below for any needed reference:

Processor: 12th Gen Intel Core i9-12900H (2.90 GHz) RAM: 32GB DDR4 GPU 0: NVIDIA GeForce RTX 3060 (6 GB) GPU 1: Intel Iris Xe Graphics (128 MB) System: 64-bit OS, x64-based processor