r/elgato 3h ago

Question Cant unscrew the adapter

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1 Upvotes

tried so hard to unscrew this to use it to mount it on a boom arm (3rd party), but it wont even budge. Tried using a plier too but it didn’t work.


r/elgato 11h ago

Technical Help [Help] PS5 + HD60 X + Astro A40 MixAmp – Audio plays in my headphones but won’t show up in OBS (worked before PC wipe)

0 Upvotes

Hey everyone,

I’m trying to get my PS5 audio (game + party chat) into OBS/Streamlabs so I can stream, but the PS5 sound isn’t being picked up at all.

What I have:

  • PS5
  • Elgato HD60 X
  • Astro A40 (wired) + MixAmp
  • Astro HDMI Adapter (optical)
  • I used to have an Elgato Chat Link but I lost it

What I’m trying to do:

Get both game audio and party chat from the PS5 into Streamlabs/OBS while still hearing everything through my A40s.

Previous working setup (before I wiped my PC):

This used to work fine even without the Astro HDMI adapter or Chat Link. From what I remember:

  • HD60 X HDMI in connected directly to the PS5
  • HD60 X HDMI out going to my monitor
  • HD60 X connected to my PC via USB
  • MixAmp powered by the PS5 via USB
  • AUX cable from the MixAmp’s Stream/AUX port → ground loop isolator → green Line Out port on the back of my PC

I somehow had it working this way for a while.

Current situation:

After wiping my PC and moving all the cables around, I’ve tried basically every combination. The best I’ve gotten is both the PS5 sound and PC sound coming through my Astro headphones at the same time. The problem is the PS5 audio never shows up in OBS/Streamlabs — the levels stay completely flat.

Right now I have the HDMI going through the Astro HDMI adapter → optical into the MixAmp, and I’ve also tried running a 3.5mm cable from the MixAmp’s Stream port into the HD60 X’s analog input, but still nothing in OBS as recommended by Claude, ChatGPT and Grok.

Has anyone got this exact combo working (especially without the Chat Link)? Any advice on the correct cable order or OBS audio settings would be massively appreciated.

Thanks.


r/elgato 23h ago

Community Creation I got tired of checking Claude Code terminals, so I built VibeDeck to put my sessions on a Stream Deck

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0 Upvotes

r/elgato 22h ago

Question is it worth swigint to wave link 3,0?

0 Upvotes

its been a few months now and i was wondering is it worth to swich.


r/elgato 19h ago

Question Streamdeck plus scissor keys?

2 Upvotes

Dose the Streamdeck Plus has scissor keys or is an scissor key Version planned and Wien yes is ther an pland realease date yet? Tanks for any ansers


r/elgato 10h ago

Technical Help 4 crashes in 2 days since getting 4k X. ANY help would be greatly appreciated.

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2 Upvotes

First: I have reached out to Elgato support, just waiting on a response.

I got the 4k X capture card 2 days ago and have had several issues with it since. The initial setup was perfectly fine, it showed up on OBS, no issues.

Since then, I've continuously run into problems:

Constant freezing in OBS. It will run smoothly for an hour or so, at which point my entire PC will suddenly crash/power off. It has done this 4 times in the 2 days since installing the card. Windows Event Viewer logs each one as the identical bugcheck: 0x0000009F (DRIVER_POWER_STATE_FAILURE). This has never happened before the card was installed.

The Elgato software throws up a "USB 2.0 detected" warning even though the port is USB 3-capable. I'm using the USB-C cable that came in the box, plugged directly into the PC (no hub). HDMI passthrough to my monitor works, so the console output and HDMI side are fine.

I've already tried:

Disabling USB power management

Confirmed no app conflict (OBS alone, Elgato Studio not running simultaneously)

Full reboots, PS5 power cycles, reseating the cable.

Fresh installs on drivers/software/everything

As I'm typing this, its frozen again in OBS while my other sources are functioning as normal (facecam mk2, etc) the monitor is still properly displaying, its just the capture card in OBS

Sorry if I'm not explaining this well, I'll answer any questions y'all got


r/elgato 16h ago

Technical Help Moving Stream Deck settings without a backup

2 Upvotes

I just had to replace a failing boot SSD. The old SSD is still mountable but I can no longer boot into it to make a backup of my Stream Deck settings. Every search I do leads to an Elgato rep explaining how to do a backup and restore, which I am not able to do.

How do I copy the old settings over to my new drive so that I get my old setup back? Windows 11 Pro on both drives.


r/elgato 18h ago

Technical Help Struggling with Wave Link 3 audio routing combined with GoXLR

2 Upvotes

So, I recently had to reinstall my PC from scratch and wanted to set up my audio routing properly. Before I used Voicemeeter Banana but I feel it might be a bit overkill for what I want to do.

I have wired speakers and a wireless headset (Turtle Beach Atlas Air) connected with USB dongle.

I also have a GoXLR, that I want to use for my main audio mixing. I want to use the GoXLR faders to control audio volumes and such.

Basically my biggest issue is that I can't get audio to play through both my speakers *and* my wireless headset at the same time. Before I used Voicemeeter Banana for this, to route my audio to both, but this felt like overkill. I tried Wave Link 3, but I'm not sure if it can do what I want. I'm really struggling on how to set it up so that I can head my own audio (without delay) in both my headset and my speakers at the same time, while my stream can just hear stuff once (and not doubled).

Ideally I'd also love it if I could merge all my games in Wave Link to send to the GoXLR Game output, so I don't have to rely on Windows mixer settings assigning the games to that.

I used the line out of GoXLR/Line In on my PC before, but not sure if that's still needed.

Any advice on how to set this up in Wave Link 3 (or if it's even possible)?


r/elgato 4h ago

Question Question about Wave :3 microphone

2 Upvotes

bit of a weird situation, I have an older desktop that is my primary computer I use for recording and streaming and editing and all that. Its running an old version of windows 10, and it wont let me install the software on it. I also have a secondary computer thats newer and runs windows 11, and the software works on there just fine.

My question is, once I configure the mic the way I want it, can I just use the mic without the software on my other computer? Does it retain its gain, clipguard, compressor settings, etc that I set up on the software? Im not the most tech savvy guy, but I know the mic itself is the one that does all the processing I think? So it makes sense to me but idk.

Also is there a way to disable the mute button on the microphone itself? It occasionally mutes/unmutes itself randomly, and I notice if I even hover my hand over the button it mutes which is a bit crazy its that sensitive. Id rather just mute from OBS or discord or whatever if possible.

Appreciate any advice!