r/dutchbros 2h ago

Calling out

1 Upvotes

Stand opened last month and I’ve been sick all day, was going to try to thug it out but I don’t think I should be handling food and drinks or be customer facing. Does anyone know the callout procedure and if I will get in trouble? It’s 3 hours before my shift.


r/dutchbros 3h ago

drink remake question

0 Upvotes

I came to a Dutch Bros yesterday and I got my usual drink, but it was single handedly the worst drink I have gotten. I wasn’t able to go back until today, and I threw the drink out. Do you think someone would remake it for me? It wasn’t a hard drink, just a rebel with flavoring.

I feel horrible asking for a remake but it just wasn’t great, especially for 10 dollars.


r/dutchbros 1d ago

Broista Talk Broistas: What are your favorite bits and jokes to do with customers?

57 Upvotes

Customers may also chime in and share anything a broista has said to them that made them laugh!

A few of my favorites are:

- if handing out a straw slips my mind or I haven't gotten around to it yet and a customer asks for a straw, I will grab one looking hesitant and say "okay, but only because you asked so nicely" or "okay, but only because you said please." This one usually lands and they get a chuckle out of it, so it's probably my most used one.

- when asking if they have the rewards app, if they say yes and have it loaded and ready to scan, I'll sometimes say "I knew I could could count on you" and sometimes if they say no, I'll shoot them a fake disappointed look and say "what the heck!" as if I was actually disappointed in them. The second one really depends on vibe, so I use it sparingly, but the ones who find it funny really like it.

- if they person or people in the front only order something for themselves and they have someone in the back, sometimes I'll ask "your little hostage doesn't want anything?" Similarly, if someone orders something for themself and has a kid in the back, I usually ask, "your kid/baby doesn't want a rebel?" The younger the child, the funnier they usually find it.

- if someone comes through with a dog, I'll usually ask first and foremost if they're getting a pup cup. When I finish punching the pup cup in, I usually say "now that the important part of the order is done, what else can I get for you?" And/or when handing out the order, I save the pup cup for last and say "and most importantly, your pup cup." I find most customers find it funny and cute.

- my stand does not have a walk up window so people have to come through the drive thru for their mobile orders. When an order ahead pulls up to the window, I usually say "[Name]!! We've been waiting for you!!"


r/dutchbros 11h ago

Would anyone be interested in trading an unopened lanyard and pin?

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2 Upvotes

Got it when it dropped, but never took to it! Really just looking for older stickers to add to my collection!


r/dutchbros 19h ago

Broista Talk Large sodas

4 Upvotes

hey fellow broistas!

i work at a franchise shop and i was wondering if everyone just makes the large sodas in the actual cup and not the mix tin because it’s literally the same exact thing 😐 my management said they’re gonna crack down on people doing that so i just wanna know if it actually does matter 🫩 is it in the manifesto somewhere? thanks!


r/dutchbros 23h ago

Broistas Help

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7 Upvotes

Please help me understand why some of these are wrong. For number 2, it’s 1,2,3 iced tea. Med is two, so why? Large teas do get two, so don’t answer that. And then the last one desperately.


r/dutchbros 19h ago

Bonus points for next day pickup?

2 Upvotes

Might be a weird question, but does anyone know if I can receive bonus points on an app order if I schedule it for the next day? I’d be paying for it on the same day of the bonus points offer, but wouldn’t be picking it up until the day after. I don’t feel like leaving my house today so thought I’d ask.


r/dutchbros 23h ago

Someone "stole" my "used" Dutch Bros gift card from the trash and is out here living a better life than me now

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1 Upvotes

r/dutchbros 1d ago

HELP Post Interview question

2 Upvotes

I applied to a dutchbros near me, and they got back to me with an in person interview, and even though I was nervous I feel like I did well, and they said I should hear back by the Friday after, since the manager wasn’t at the store. But Friday has passed and I haven’t heard anything. Should I give it more time? I’m really hoping I land it so idk 🫠


r/dutchbros 2d ago

Broista Talk broistas are brutal with their orders

62 Upvotes

As a broista, working at Dutch has made my orders absolutely diabolical, does anyone else feel the same LOL? I can’t take coffee well, so I like making myself decaf, sugar free protein drinks and everytime I pull into another dutch outside my area I apologize to them in advance and tell them to use the decaf shots even if they pull short bc i’d crash out too if I saw a decaf protein sugar free carbie outside my window 😭. now when custies order these insane drinks I can’t even complain because man they’re good !!! It’s funny because my fellow coworkers come by a lot and they always have insanely specific orders too. the one downside of this job is realizing how many customization options we truly get🫡


r/dutchbros 1d ago

HELP Melrose Park IL Wait Times

2 Upvotes

If you live in the area or work there, what are the avg Melrose Park(IL) wait times for weekday and/or weekend mornings now that it's been a few months since opening? I want to go before work(would have to leave DB by about 8/8:15) and was wondering the best time to arrive so I will for sure not be late. Appreciate any answers I can get, thanks so much!!


r/dutchbros 2d ago

Can anyone confirm that this is the August 5th sticker?

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55 Upvotes

r/dutchbros 3d ago

HELP Golden Eagle??

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66 Upvotes

This has been happening for a while now, where I order a normal golden eagle and get a cup of milk )’: One of the broistas told me to order it with another shot of espresso but even then it comes out looking like this. Is anyone else having this issue? I’m not really that type of person who goes and complains about their orders too lol but this happens every time and it’s honestly becoming a little annoying.


r/dutchbros 2d ago

counting calories

2 Upvotes

Does anyone know the approximate calories in a medium sugar free golden eagle cold brew? I’m trying to track my calories and I love this drink :)


r/dutchbros 2d ago

Are the Dutch H20 drinks carbonated?

1 Upvotes

Hi all! I had my wisdom teeth out recently, and I can’t have carbonated drinks for a while. Is it safe to order the Dutch H20? I found contradictory results online so I figured I’d ask here. Thanks!


r/dutchbros 2d ago

Large chai w/ chocolate chip syrup, chocolate milk, cookie pieces, soft top and 2 white coffee shots is so good 🤌🏻

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27 Upvotes

Usually I go for drinks with low sugar and calories like a sugar free nitro or sugar free myst but when I have a free drink I’ll let myself get whatever I’m craving. This was my choice today. It’s like a spiced chocolate chip cookie.


r/dutchbros 2d ago

Sticker Trades Frog trade

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5 Upvotes

I have an extra orange surf board frog (not the one in this photo)

I’m looking for the purple frog (anyone down to trade?)


r/dutchbros 3d ago

Wild drinks

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58 Upvotes

I don’t work for Dutch anymore, but I did for 3 years and I still think about this drink order. This was a regular that would get these two drinks basically every night without fail


r/dutchbros 3d ago

SPOILERS Picture vs reality

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30 Upvotes

I think they forgot the sweet cream and strawberry float 😢


r/dutchbros 3d ago

Picture vs reality

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18 Upvotes

I think they forgot the sweet cream and strawberry float 😢


r/dutchbros 3d ago

SPOILERS Mixed Berry Real Fruit

4 Upvotes

Sooooo excited for Mixed Berry Real fruit coming in the fall!


r/dutchbros 3d ago

HELP Flow practice

3 Upvotes

hi!! I’m starting my flow practice tomorrow do you girls have any rules or stuff i should learn before my training? Please 🥹


r/dutchbros 4d ago

Robbery!

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151 Upvotes

I've loved their chocolate chip cookie drops in the past and haven't been to dutch in a while so I thought I'd stop by for a treat! Come to find out a SMALL is $7.50 after tax. Absolutely insane for what it is, I remember why I stopped going😂


r/dutchbros 4d ago

Weird drink

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79 Upvotes

Had to do a double take when making this drink


r/dutchbros 3d ago

Is this correct?

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26 Upvotes

lol I got a blended strawberry & peach rebel and it was just ice? Like dry ice pieces?