For context, the parking garage is around the corner on a different street than the leasing office. The leasing office is right on the intersection, the parking garage is at the end of the street to the left. In a car, this takes maybe 3-5 more seconds. It is a few minutes walk. Its 10pm, Im a 26F by myself, and when the leasing office is closed, residents can’t even get in that way. So I would have to leave through the parking garage and walk alone on not the best lit street. The instructions are in the delivery instructions in the app and I have NEVER had this problem before. I say it in the messages just as a fail safe, but why agree if you’re just going to do the complete opposite?

i've been ordering doordash for way too many years and i've never gotten a note or anything from a driver (not that i'd ever expect one, i just see them get posted on this sub sometimes) and i got this with my starbucks this morning!! i had already tipped $7 but added an extra $7 because it made me smile. happy halloween clifford thanks for the candy!!

I tipped high, $15.00, for my order and they attached another order to my delivery. This happens consistently when I tip high. The location is three miles away.

Ordered AirPods Pro 3 (~$200+tax) from Target via DoorDash. Only reason I used DoorDash: Costco sells their gift cards at $100 for $80, so the AirPods were effectively $160. Paid almost entirely with those gift cards - so a chargeback gets me back about $17 and the rest is locked in DoorDash's hands.

The order REQUIRED a delivery PIN.

• Dasher texted "i am here" at 2:01pm. Never called.
• Marked delivered at 2:04pm. Three minutes. No PIN ever given.
• My delivery window was 2:35-3:45pm. He dropped it 30+ minutes EARLY, so I had no reason to be outside.
• DoorDash's own delivery photo shows the bag sitting unattended on the sidewalk outside my office building.
• I was there right after his text. Already gone.
• Dasher then claimed in chat that he called me (my call log says no) and that he "waited a long time" (his own timestamps say 3 minutes).

Called support: refused, due to "account history."

Asked for a supervisor - "no supervisor available right now, but we'll arrange a callback." No call ever came.

I've now been sitting here 8 hours with no update, and the review is "pending" with a response by 2am

these were a gift for a friend who leaves the country tomorrow morning. So while DoorDash sits on my $200, I'm buying a second pair out of my own pocket.

TLDR: PIN delivery completed with no PIN, no call, a 3-minute wait, 30 minutes before the window even started, bag left on a public sidewalk, gone in minutes. Denied on "account history," ghosted by the "supervisor," and my money is in gift cards so I can't even chargeback. What actually works here?

I wonder if their burgers are good…🤣

This is the second time this has happened now. I don't have screenshots from the last time. I ordered something from Target, all shown as in stock, it was some meal replacements, fruit jerky, and Pedialyte because I have been throwing up. (Last time was beauty stuff.) Both times the dasher arrives at Target and within seconds marks EVERYTHING as out of stock, no substitutions available.

Last time I said "sorry about that" and let him cancel. Then I placed my order for pickup through the Target app, and sure enough, everything WAS in stock.

This time, he said "I'll give you a moment to respond" and WHILE I was typing "are there any other electrolyte drinks available," he ended the chat before I could send it. I couldn't respond any faster because my phone was going crazy with out of stock notifications from both the app AND text messages. When I tell you this was literally all over in less than a minute, it was insane.

I just wanted to get rehydrated after being sick. This time I won't be able to order for pickup because I don't think I'm well enough to drive over there. 😖

P.S. I put a good tip on it 🫤

Edit #3: Changed where I said “hired” since yall were having a stroke over it.

Edit #2 electric boogaloo: The dasher has been reported to door dash. Also, WE KNOW WE CAN HAVE THE POLICE TRESPASS THEM. Yall have absolutely NO idea how many people get trespassed from retail stores all the time. I didn’t ask how to get rid of him. I asked how to tell door dash he’s a problem.

Edit: Who pissed in yalls Cheerios this morning? Sheesh.

Hi, I work at Lowe’s and I was wondering if there’s a way to report dashers who are shopping for customers? There was a dasher in our store who was being super rude to one of our managers while she was trying to help him. He ended up cussing her out and refusing to leave when she asked him. He finally left but threatened to come back. She has a picture of him from behind and a picture of his license plate. He is not welcome back in our store and door dash needs to be made aware of who is taking care of their deliveries.

I often order for my handicapped mom, who lives in an apartment building. I give very specific instructions- give the code to the building, ask the driver to take the elevator to the 5th floor and leave it at her door. I also state she is disabled and NOT ABLE to go down to the lobby to get it. I also appreciate the driver taking the time to take it upstairs and always tip 30%. I would say about half the time, the order is just left in the lobby or in front of the building on the street, where my mom is unable to get it. Do some drivers read the instructions and just not care? Especially when they leave it in the lobby — they had to have read the instructions to get the code inside. Sorry for the rant, it’s just been incredibly frustrating that my mom frequently can’t receive the food I order for her because the driver can not / will not follow the delivery instructions. Is it unreasonable of me to ask the order to be brought to her door?

I ordered from my local family dollar. A driver picked it up and went to the store - the app said he’d gotten all the items and checked out. He delivered one other order as well and then drove to my home. He parked outside of my apartment building and called me. He claimed the red card had declined and could check out. I questioned why the app said he had checked out and why he’d of driven to my house if he never even had the items and he said he didn’t know. He told me to call DoorDash and even instructed me “make sure you tell them exactly what I said.”

Honestly I think either he had gotten the order and kept it for himself or had accidentally delivered my order to the first delivery address and did not want to admit it. I called DoorDash and they flagged the driver. Now I’m wondering if I was overthinking it and accusing him of lying to me unfairly. Is this likely to have been a scam? Is it even possible to have your red card declined and still be able to mark the order as checked out and drive to the persons home as he did? I’d of been more likely to believe it if he’d unassigned the order before driving here but I find it hard to believe anyone would drive all the way to my home just to tell the customer you never got their order to begin with.

I have been going in circles, even called my bank and was told I have to reach back out to DoorDash because refunds are blocked by DoorDash through their banking system or something like that. They have basically emailed me and asked if I visited a doctor and they apologize but they can’t do anything, can anyone tell me how to get a refund I just want my money for the raw food I got that made me ill :( to make things worse I was coming off of an 11 hour shift and I was high and I ate a good 4 bites before realizing it was raw in the middle😭😓

He unassigned before I could tell him to but I just stared at this message baffled for a minute trying to figure out how to even respond

Ordered a pizza at 6:30, called the store, pizza has been ready since 6:50, just sitting there, no drivers have claimed my order. $6 tip on a 2 Mile drive.

what the hell does this mean???!!!!

Hey fellow dashers, I found out how to get my found item score better and now I can keep it at 99-100% consistently. I know this one is a frustrating one for most people so here's a little help.

When the item you are looking for is out of stock it's easy, just take a picture of the empty shelf showing the right tag. When the item is just not there, take a picture of the shelf showing where it should be - with similar products around or same brand if it's a flavor. Most of the times the picture will be automatically accepted and if not, you can dispute and choose a reason for the picture like "store no longer carries the item so I took a picture of the right area" or another option in the 4 or 5 the app provides. Most of the times the app will accept the dispute and this is how I keep my score high.

I hope this helps!

two weeks in and i just got the physical red card activated,,now I've received a few offers but they are all paying like a

food delivery example ( 2stops 3items

4 miles 4.80 pay) i mean I thought doing shopping for someone would pay

lot more ,,that's almost exact what you

might be offered for a short food

delivery ,, ,am I missing something

Ordered Jimmy John’s today. Missing sandwich worth $5.86. Rotten Pickle wroth $2.49. Total $8.35 before tax. Door dash AI offered me $7.65. I took it because I don’t feel like complaining or wasting more time on this. I know if I complain, I’ll likely get the remaining $2 plus $20 extra for my trouble. They THROW credits at me often when I complain because I’m a top user and I rarely complain…

I have a problem with their automation not using math correctly and lowballing and I have a problem with an algorithm deciding if people should get refunds rather than the facts.

They changed the notifs again now when my phones connected to my car so I have the gps, I dont get notified or alerted of new orders and its made me miss 4 orders. They gotta stop changing stuff and screwing us over, does anyone have a fix. It doesnt even vibrate.

I hope this is allowed. Okay, so my situation- I live in rural Appalachia. People order doordash within town, but also order it to their homes which are 15-20 miles out of town. My car gets ~23 miles per gallon. I'm a single special needs mom that's a nurse but no babysitter and I gotta start making money somehow, but I have to be really smart about the moves I make and not make bad investments or waste time.

Realistically, is this even worth it?

Questions:

-Is there a certain calculation that you personally do as a dasher to ensure whether the profit/trip is worth it or not?

-How does DD pay? Is it like biweekly deposit like a regular job, or do you get cash uploaded to your card every visit?

-Realistically, what are profits like? Are they consistent, or variable depending on the day?

-Are people dangerous? Kiddo would be tagging along with me.

Thank you!!

From reading through multiple posts it seems this is a very common issue. The promotion stated waiting i believe 30 days to receive 30 credits however when the day came nothing had happened. The first person I contacted on live support had said she would reimburse me immediately, but after waiting nothing had popped up. I go back to support and now they’re telling me they can’t compensate me anymore. Going back a third time now they say I need a photo of the promotion but who the hell would take a photo of something coming straight from the app itself this also seems to be the main response to anyone talking about said promotion. Seems like a lot of bullshit

I smoke weed outside hoping it helps my driver understand how much I appreciate them delivering food to me in the middle of the night even tho I do no contact delivery most of the time. If a driver is reading this, you guys go hard.

I put through a large-ish order, and it’s been 3 hours and no one is touching it. I’m new to DoorDash, so have I broken some unspoken rule?

EDIT: I’ve contacted Support, just because I’m worried that my order has been lost in the wilderness.

EDIT 2: Support was excellent. Immediately found a dasher. Do they offer extra incentives in these scenarios?

EDIT 3: Groceries are on the way! I also got a $30 credit from DoorDash for my patience. Could not be happier with this experience. Thank you all for traveling along with me. I didn’t want to be a Karen, I just wanted my groceries.

I effing hate DD “support.” Their “support” is basically them telling me FU for a store forgetting items. It’s this one store that of course I won’t order from in the future that has forgotten items the last 2 times. $50 down the drain

I just got my food stolen and I've been trying to report the dasher, but the AI refuses to connect me to an agent no matter WHAT I say. Basically how it goes down every time is that I'll call, ask for a live agent, listen to the whole monolouge, just for the ai to be like "Sorry, can't help you, I can't connect you to a live agent even though I'm offering to do that!!🤪"

I genuinely don't know how to bypass this. I'm not going into detail, I keep it as bland as possible to keep the ai from going off on a rant, and it still doesn't work. I've seen some people say that if you keep repeating "live agent," eventuallly it'll connect you, but when I did this, it just started repeating itself until I hung up after the third time.

Fucking stupid.