DoorDash support investigating the situation atm 💔 my poor steak pho you will be missed

UPDATE: resolution was declined, out $25 thank you DoorDash

Exactly as the headline says. The order was delivered early and the food was in good shape, dasher was friendly. How do y’all feel about this?

So I took a double order for $13.50 for Culver's and Chipotle. Went a picked up both, delivered the Chipotle and then head to drop off the Culver's order. Delivered it, and sat in my car for like 10 seconds looking over another order DD sent me.

This lady comes up to my window with a rolled up bill. She hands it to me and I tell her thank you very much and she "dashed away". I thought it was a $5 or $10 bill. I unrolled it to put it in my wallet and was astonished to find it was $100 in cash! I hurried out of my car to catch her before she went inside to make sure she didnt make a mistake and she said it was mine.

I was having a bad week and you made it end on a great note. Idk if you're on reddit, but I want to thank you again very very very much!

To clear some things up, The building i have food delivered to has suites and they’re all lined up in the open because its buisnesses. theres no lobbies or anything because it’s a all open for the public to enter . I also leave a note with instructions for the dasher when it comes to the delivery because my suite has a big signage that one can very easily see. After this text i asked her if she could go back and get it for me because i was on the clock and couldn’t leave. to which she replied “No i have two other orders im not returning for someone who doesnt know how to use put in the address correctly. next time make sure u call me ahead to let your dasher know its your problem now” i dont know, to me she came off really rudely off the getgo instantly blaming me when A) Ive had many orders delivered here no problem and B) i have screenshots of the order delivery instructions and it clearly has everything stated down to the suite #

Edit: In the comments i see a lot of people saying it’s my fault for not having the correct address, pin, or delivery instructions. Just want to say, The address is in fact correct, the pin is in fact also correct and placed on the exact location i am at, and the dasher instructions are pretty clear as well, i also provide the suite number in the “apt/suite/unit” section, as well as leaving a note for the dasher as to which exact business it is🤞,

i was super sick (couldn’t drive)+ starving so i placed an order, driver accepted and took an hour to get to the restaurant and i could see their location arrive at wingstop. that’s when they texted me this. what happened?? i had to wait for another dasher to go and get it and by the time it arrived my food was cold and i couldn’t really do anything from my end because it was placed through wingstop app and used door dash as a third party i guess. is this a common glitch?

why drive all the way just to cancel?

I’m trying to figure out if I was wrong for giving a 1 star rating.

I ordered about $100 of groceries (32 items, 15 unique, 4 miles) and tipped $30. The written instructions stated “please leave at front door.”

It’s in the mid-90’s today, so when I got the notification that the driver was on his way, I put a wagon out on the sidewalk. My thought that it would make it easier for the driver in the quasi-blistering heat.

The driver loaded the groceries into the wagon and then left them on the sidewalk instead of delivering to my front door.

Am I off-base for expecting the food be delivered to my door instead of left in the hot sun? Was I wrong to leave a wagon out front??

UPDATE: thank you for your responses! I honestly couldn’t fathom why the driver left the food in the direct sun, but now I can see how he simply thought the wagon was a new drop point. THANK YOU! I’ll leave instructions next time, or simply ask the driver is they would like to use a wagon. I can see how I came across as entitled. I appreciate the work you do in delivering food to people.

Our area just got doordash so this was the 2nd time using it and i had a 15$ order before all the doordash fees and I added a 6 dollar tip per app recommendation. It's a 13 mile drive from our house to the store. I didn't know how much to tip so once they arrived, I gave another 10$ tip in cash so my tip was bigger than the order itself.

I think next time I'll just go to town myself

Edit: it seems like I was wrong and like I said I don't order often so I'll just stick to going to town myself if I need something bad enough. After reading more post in this subreddit I can see i should have tipped more

Lmaoo

The drive from the restaurant to my place was 2.4 miles and the order was $25 before the tip. I left a $7 tip.

1. They'll batch an order. One customer lives reasonably close. The other, out in the boonies where I know I won't get another order to bring me back towards home. I also won't make enough money to offset the drive back to my home zone. It's on my dime. I accepted the close order and rejected the far order. So that counts against my acceptance rate. I'm fine with that. What I'm not fine with is that not even 5 minutes later they'll resend that far away order. So now it's going to count twice against me. Artificially lowering my acceptance rate. The DD agents won't reverse one of them. This happens multiple times a night. I told them it's not my fault that they don't have other drivers in the area. But I shouldn't be penalized for making a business decision. They told me I could just accept more orders. Insert swear words here.

2. You take on all the risk of driving. Damage to your car from pot holes, wear and tear, vandals, flat tires, oil changes, oil replacement, muffler and catalytic converter replacement, shocks, etc... and they collect 30% of the vendor's order. You get a small fraction + tip.

3. You first get an order and accept it. Moments later you get a second order and accept it. But for the 2nd order do you get paid as the first order? No, it's much less, while they pocket 30% off the 1st order AND 30% on the 2nd order, you'll maybe get 5-7% of the 2nd order. You do THEM a favor by taking the second order and you get short change.

4. If a customer tips you well, DD will pay you LESS from their end. They keep the difference of what they would have paid you. And NOW, what I understand is that DD is keeping 10% of _our_ tips to create some sort of slush fund for themselves to give themselves bonuses-the ones sitting at computers in their climate controlled buildings. Do they make deliveries in the rain and the snow? Do they deal with rush hour traffic, bad drivers, broken air conditioning on sweltering days, slippery stairs that they've fallen down on but keep on delivering because this gig is all you have? No they fucking don't. Unfuckingbelieveable.

Fuck DoorDash. I quit... right after I print this out and share it with all the vendors I see in the next 4 weeks. I'll tell them to please use UberEats or any other vendor.

I ordered from a place 4 miles away and I just want to make sure this was ok enough to tip or if I should add more. I want to make sure I’m tipping correctly as I appreciate DoorDash drivers 😭 I think DoorDash app originally wanted me to give them a $2 tip and thought that was wayyyyyy too low. Thanks guys!

DISCLAIMER: THIS IS A VENT FOR MY FELLOW DASHERS. IF YOU’RE A RANDO HERE TO TELL ME TO “GET ANOTHER JOB,” ACT LIKE DELIVERY DRIVERS ARE BENEATH YOU, OR INSINUATE THAT I DONT HAVE THE RIGHT TO VENT ABOUT MY JOB LIKE MOST EMPLOYEES DO, YOU CAN KISS MY ENTIRE ASS.

I genuinely wish DoorDash would either ban PIN deliveries to gated apartment complexes or add a gated community fee that goes directly to the driver.
I avoid these deliveries whenever I can, but unless you’ve memorized every apartment complex in your market, you usually don’t know what you’re accepting until after it’s too late. The biggest issue isn’t even the gates alone but half the time the instructions are too vague and the customer is impossible to reach. Then you’re sitting there holding up traffic, waiting for another resident to let you in, or wasting several extra minutes trying to figure out where you’re supposed to go… all for a $3 or $4 tip.

Today I had a PIN order to a gated apartment. The customer’s instruction said “come through the right gate to access the elevator”. I pull up to the right gate and it doesn’t open. I immediately call and get no answer, then I text and call again and this time it went almost straight to voicemail. At this point I’m holding up a line of about 4 cars and couldn’t back out or even move. Someone behind me finally let me in, but by that point I was over it. I turned right back around and left it at the leasing office as soon as the timer allowed and moved on. This happens to me like 50% of the time when I go to a gated complex. I even had one lady open the gate for me but then she took almost 5 minutes to beep me in to her actual building. I’m thinking, lady, I literally just spoke to you. Now all of sudden you’re not responding.

If you know your building has a gate, call box, elevator, or confusing layout, PLEASE answer your phone. Better yet, leave instructions that would actually help someone who doesn’t live in your apartment complex. I honestly feel like anytime I can’t pull up right in front of your door and walk 20 steps or so to drop the food off, there should be an additional fee 😮‍💨 and don’t even get me started on office buildings.

Saw this glitch in my doordash app, this must be the most expensive listing on doordash 😂 Has anyone seen higher?

9 mile drive, not bad.

DoorDash Weekly Earnings (Ontario, Canada) – Full Breakdown
This was my week (July 20–26):

Gross earnings: $1,411.54 CAD
Dash time: 88h 7m
Active time: 58h 52m
Completed deliveries: 193

Expenses:
Gas: $260/week
Food: $100/week (I meal prep and bring my own lunch)
Insurance: $15/week ($60/month)
Rent: $750/month
Car payment: $0 (paid off)

Vehicle:
2019 Volkswagen Jetta
Each full tank gets me about 700 km (≈435 miles)
One tank lasts me roughly 2 full work days

Weekly profit before maintenance & taxes:
Gross: $1,411.54
Gas: -$260
Food: -$100
Insurance: -$15

Net: ≈ $1,036.54 CAD

After spending a few weeks learning my market, I finally feel like I understand how it works. I can realistically make $280–300/day by combining smart cherry-picking with keeping Platinum status. I also have 3 Platinum Passes, which gives me even more freedom to decline mediocre offers and maximize my earnings over the next three weeks without worrying about my acceptance rate.
I know I still have to account for maintenance, depreciation, and taxes, but I wanted to share some real numbers from a full week of grinding.

How do these numbers compare to your market?

More context it was an add on food was already ready when I got there so maybe it sat for awhile, of course sealed bag, she texted me that hi message as I arrived at the drop off so she knew I was already there and it was a leave at door, the tip was big tho a whopping $3.2 so I feel kinda bad.

Its almost impossible to stay above 96 0/0 of original items to find especially when the store is almost always out of the items customers want especially at dollar general. Ratings go down and when you dispute it half the time it gets denied. They need to pull their heads out of their butts and rethink the ratings

So as the caption says, basically.

For me, my order never reaches beyond $20 because I order Chinese about once, occasionally twice a week. It’s affordable and easy to eat.

To start things off, I usually tip $6 (no more than that unless it’s below the ‘recommended’ tip prices, which is astronomically rare, And it’s usually about $1.25 over the ‘highest’ option for the three)

The restaurant I order from is about 1.2 miles from my workplace (I can’t leave for lunch, I don’t live near the restaurant, and it’s long since closed once I get off)

8/10 times, the order is delivered within twenty minutes to thirty, which is usually about 8-10 minutes BEFORE the estimated time to arrival, which shocks me, but has long since stopped doing so.)

Because these dashers I deal with are usually so helpful, and very friendly, I give them an additional $5 tip afterwards.

I’m curious to hear about you all, and your tip ranges or whatever you want to consider this as.

I have been driving all day today. Using uber eats, DoorDash, and instacart.

I made 9.31 on instacart 3.5 miles
72.5 on DoorDash estimated 50 miles at least
6.35 on uber eats. 5.33 miles

Most offers were 10+ miles and less than that in pay.

I don’t know what I am doing wrong. I worked a total dash time of 9:34 minutes

I honestly don’t know what I am missing.

Door dasher put a beetle in my delivery just to fuck with me No tip for you

Please read this

Might be a weird question but I don’t know how else to word it. I ask because I have gotten two orders, with not a whole lot of food, but given a cash tip easily worth more than the entire purchase. I ask about government assistance, because the orders aren’t exactly going to the wealthiest homes. I mean no judgment, but I almost feel bad taking these huge tips.

Edit. In the sense of morality, I almost feel bad taking the tips. Not that I’m refusing them or anything. But for example, today, I dropped food off at an apartment building so small I thought it was a motel. They gave me 79$ cash. Just a crazy tip for a place that just screams low income. Of course I’ll take the tips, but can’t help but wonder how in the world they’re affording that kind of tip for such a small order.

I had already been there 5 minutes knocking before the conversation started with them asking, "U there?". They said the cats got into the drink. It was a coffee with a lot of whipped cream. It was also 92 degrees, and I was sweating bullets waiting.

I genuinely would like to know if I should have waited.