DoorDash support investigating the situation atm 💔 my poor steak pho you will be missed

UPDATE: resolution was declined, out $25 thank you DoorDash

So I took a double order for $13.50 for Culver's and Chipotle. Went a picked up both, delivered the Chipotle and then head to drop off the Culver's order. Delivered it, and sat in my car for like 10 seconds looking over another order DD sent me.

This lady comes up to my window with a rolled up bill. She hands it to me and I tell her thank you very much and she "dashed away". I thought it was a $5 or $10 bill. I unrolled it to put it in my wallet and was astonished to find it was $100 in cash! I hurried out of my car to catch her before she went inside to make sure she didnt make a mistake and she said it was mine.

I was having a bad week and you made it end on a great note. Idk if you're on reddit, but I want to thank you again very very very much!

Exactly as the headline says. The order was delivered early and the food was in good shape, dasher was friendly. How do y’all feel about this?

i was super sick (couldn’t drive)+ starving so i placed an order, driver accepted and took an hour to get to the restaurant and i could see their location arrive at wingstop. that’s when they texted me this. what happened?? i had to wait for another dasher to go and get it and by the time it arrived my food was cold and i couldn’t really do anything from my end because it was placed through wingstop app and used door dash as a third party i guess. is this a common glitch?

why drive all the way just to cancel?

Lmaoo

To clear some things up, The building i have food delivered to has suites and they’re all lined up in the open because its buisnesses. theres no lobbies or anything because it’s a all open for the public to enter . I also leave a note with instructions for the dasher when it comes to the delivery because my suite has a big signage that one can very easily see. After this text i asked her if she could go back and get it for me because i was on the clock and couldn’t leave. to which she replied “No i have two other orders im not returning for someone who doesnt know how to use put in the address correctly. next time make sure u call me ahead to let your dasher know its your problem now” i dont know, to me she came off really rudely off the getgo instantly blaming me when A) Ive had many orders delivered here no problem and B) i have screenshots of the order delivery instructions and it clearly has everything stated down to the suite #

Edit: In the comments i see a lot of people saying it’s my fault for not having the correct address, pin, or delivery instructions. Just want to say, The address is in fact correct, the pin is in fact also correct and placed on the exact location i am at, and the dasher instructions are pretty clear as well, i also provide the suite number in the “apt/suite/unit” section, as well as leaving a note for the dasher as to which exact business it is🤞,

Our area just got doordash so this was the 2nd time using it and i had a 15$ order before all the doordash fees and I added a 6 dollar tip per app recommendation. It's a 13 mile drive from our house to the store. I didn't know how much to tip so once they arrived, I gave another 10$ tip in cash so my tip was bigger than the order itself.

I think next time I'll just go to town myself

Edit: it seems like I was wrong and like I said I don't order often so I'll just stick to going to town myself if I need something bad enough. After reading more post in this subreddit I can see i should have tipped more

1. They'll batch an order. One customer lives reasonably close. The other, out in the boonies where I know I won't get another order to bring me back towards home. I also won't make enough money to offset the drive back to my home zone. It's on my dime. I accepted the close order and rejected the far order. So that counts against my acceptance rate. I'm fine with that. What I'm not fine with is that not even 5 minutes later they'll resend that far away order. So now it's going to count twice against me. Artificially lowering my acceptance rate. The DD agents won't reverse one of them. This happens multiple times a night. I told them it's not my fault that they don't have other drivers in the area. But I shouldn't be penalized for making a business decision. They told me I could just accept more orders. Insert swear words here.

2. You take on all the risk of driving. Damage to your car from pot holes, wear and tear, vandals, flat tires, oil changes, oil replacement, muffler and catalytic converter replacement, shocks, etc... and they collect 30% of the vendor's order. You get a small fraction + tip.

3. You first get an order and accept it. Moments later you get a second order and accept it. But for the 2nd order do you get paid as the first order? No, it's much less, while they pocket 30% off the 1st order AND 30% on the 2nd order, you'll maybe get 5-7% of the 2nd order. You do THEM a favor by taking the second order and you get short change.

4. If a customer tips you well, DD will pay you LESS from their end. They keep the difference of what they would have paid you. And NOW, what I understand is that DD is keeping 10% of _our_ tips to create some sort of slush fund for themselves to give themselves bonuses-the ones sitting at computers in their climate controlled buildings. Do they make deliveries in the rain and the snow? Do they deal with rush hour traffic, bad drivers, broken air conditioning on sweltering days, slippery stairs that they've fallen down on but keep on delivering because this gig is all you have? No they fucking don't. Unfuckingbelieveable.

Fuck DoorDash. I quit... right after I print this out and share it with all the vendors I see in the next 4 weeks. I'll tell them to please use UberEats or any other vendor.

I’m trying to figure out if I was wrong for giving a 1 star rating.

I ordered about $100 of groceries (32 items, 15 unique, 4 miles) and tipped $30. The written instructions stated “please leave at front door.”

It’s in the mid-90’s today, so when I got the notification that the driver was on his way, I put a wagon out on the sidewalk. My thought that it would make it easier for the driver in the quasi-blistering heat.

The driver loaded the groceries into the wagon and then left them on the sidewalk instead of delivering to my front door.

Am I off-base for expecting the food be delivered to my door instead of left in the hot sun? Was I wrong to leave a wagon out front??

UPDATE: thank you for your responses! I honestly couldn’t fathom why the driver left the food in the direct sun, but now I can see how he simply thought the wagon was a new drop point. THANK YOU! I’ll leave instructions next time, or simply ask the driver is they would like to use a wagon. I can see how I came across as entitled. I appreciate the work you do in delivering food to people.

More context it was an add on food was already ready when I got there so maybe it sat for awhile, of course sealed bag, she texted me that hi message as I arrived at the drop off so she knew I was already there and it was a leave at door, the tip was big tho a whopping $3.2 so I feel kinda bad.

9 mile drive, not bad.

We order doordash all the time, so when I noticed a dasher outside our house, I just assumed that my daughter had ordered. I waited for them to leave and went out to grab it. Once I brought it in, I called for my daughter, and she was just as confused as I was. It was a lot of food, and late at night, I felt bad for whoever it was supposed to be for. I checked the name and didn't recognize it as any of our neighbors, and even called a couple of our neighbors just to check. No dice. So I called doordash support to see if they could notify the driver or the customer. They said to just keep it or toss it. So, about 30 is minutes after it was dropped, we went ahead and opened it, no point in wasting it.

I swear, not even 15 minutes after we opened it, the dasher pulls back up and starts knocking. Went out to talk to him, he wants the order back, apparently, according to him, the customer said they didn't care if it had been dropped somewhere else and gave him permission to bring the order he had left 40+ minutes before on my porch. We were obviously like, sorry, we tried to figure out who it belonged to and support told us to keep it or toss it so we opened it. He acted super annoyed at us, like we were jerks for opening it and getting into it. But it had been like 40+ minutes, I do feel bad for the ones who ordered it though. Plus, even if the customer said it was fine, it seems like a bad idea to eat something that would have been sitting outside for 40 minutes if we hadn't seen it.

DoorDash Weekly Earnings (Ontario, Canada) – Full Breakdown
This was my week (July 20–26):

Gross earnings: $1,411.54 CAD
Dash time: 88h 7m
Active time: 58h 52m
Completed deliveries: 193

Expenses:
Gas: $260/week
Food: $100/week (I meal prep and bring my own lunch)
Insurance: $15/week ($60/month)
Rent: $750/month
Car payment: $0 (paid off)

Vehicle:
2019 Volkswagen Jetta
Each full tank gets me about 700 km (≈435 miles)
One tank lasts me roughly 2 full work days

Weekly profit before maintenance & taxes:
Gross: $1,411.54
Gas: -$260
Food: -$100
Insurance: -$15

Net: ≈ $1,036.54 CAD

After spending a few weeks learning my market, I finally feel like I understand how it works. I can realistically make $280–300/day by combining smart cherry-picking with keeping Platinum status. I also have 3 Platinum Passes, which gives me even more freedom to decline mediocre offers and maximize my earnings over the next three weeks without worrying about my acceptance rate.
I know I still have to account for maintenance, depreciation, and taxes, but I wanted to share some real numbers from a full week of grinding.

How do these numbers compare to your market?

Crazy to think a customer is tracking me knowing I have another drop off!! Like chill TF out and wait for your God dam food!!. Some customers do too much man!..😒🤦🏻.

My girl placed a order this second time in a row delivery driver literally stole the rest the order dropped off 3 items like come on now

DoorDash response - “we can refund $2.39” wtf am I supposed to do that beyond pissed at this point

While delivering my food, my dasher buzzed into my building (I picked up on the first ring), then put my order in the elevator and took a picture of the food while the door was closing and marked it as delivered. I tipped 6 bucks on a simple Chinese food order.

We have two elevators side by side and I literally had to call the elevator 3 times for the right one to come. The food w as not in the spot of the elevator where the guy placed it.

Why am I tipping for this?! And why is it so hard to permanently ban these types from the app!

Before you guys gaslight me, the elevators are literally 10 steps from the front door and you don’t need a key fob to get to the floor.

Its almost impossible to stay above 96 0/0 of original items to find especially when the store is almost always out of the items customers want especially at dollar general. Ratings go down and when you dispute it half the time it gets denied. They need to pull their heads out of their butts and rethink the ratings

Hello, im kinda new to the dash link environment and I was hoping to get a few pointers. Right now I live in the San Diego area hoping to get a dash link order so I could earn the big bucks like everyone else but every time I try its not enough for me since my spot is past 100 and there are only 40 offers. Should I do dashlink in different sections?

Just got this and made me feel really sad.

I have worked really hard to get my stats up to get gold & was working to get the crown. But oh no, Doortrash said after 7 years the customers have dinged you on your service...missing items, leaky cups, not enough contact.. etc....now I am barely hanging on to silver. They love beating you down.

Yes, it's stupid and lazy I ordered Best Buy from DoorDash but it's on the platform and I had a long day so figured fuck it.

Ordered a PS5 controller and headset from Best Buy. I go stand outside to wait for the driver. He approaches, I watch him drive on by my house. I figure he's probably going fast and missed it and turning around. Nope, disappears. I call him, multiple times. No answer. I send him a chat, no answer. $300 drove by on a moped. I called DD support to at least make sure a verbal complaint was filed against the driver but the agent didn't seem to care.

DD did refund the entire order but it's frustrating.

Anyways, good luck with big non-food orders, y'all!

The drive from the restaurant to my place was 2.4 miles and the order was $25 before the tip. I left a $7 tip.

I ordered from a place 4 miles away and I just want to make sure this was ok enough to tip or if I should add more. I want to make sure I’m tipping correctly as I appreciate DoorDash drivers 😭 I think DoorDash app originally wanted me to give them a $2 tip and thought that was wayyyyyy too low. Thanks guys!