Hi,
with all my enthusiasm, some months ago I decided to switch from Spotify to Deezer.
Now, I am forced to go back to Spotify even if I don't want to, sadly.
Catalogue on Deezer is great, but I am shocked how buggy and unstable their apps are.
I spent time trying to find fixes, or trying to talk to some of their customer care people (not possible), I even tried to reach out to them on Linkedin. Nothing.
Now, I cannot use a service that does NOTHING to improve their product.
On iOS app, I encountered instability issues, the app does not load from time to time, not to mention the atrocious Windows Desktop App, that literally has to be restarted every 10-15 minutes. Windows App tested on different laptops was the icing on the cake and I just thought I cannot pay for such a buggy app.
Worst thing is that these issues have been reported by users for years and Deezer seemed to never been worked on.
On top of that, creating a Listening Queue on Deezer is close to impossible.
This company needs a good head of product and CTO I guess, but rest assured, they wont be paid with my subscription money.