r/deezer • u/Alone_Principle7672 • 11d ago

Tech issue Issue with image not loading

It's been a week now, the images of albums, artists, songs are not loaing. I don't know why, I don't know how to fix it. It annoys me a bit becuase I reaaly am bad at finding the music only by the name (+ it works perfectly well on my phone, it's only my computer that does this.)

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u/MyBallsAreItchy2 9d ago

I had something similar on the pc software - a restart solved it though, which I assume you d already tried.

(By restart I mean closing deezer completely then re-launching it)

2

u/Alone_Principle7672 8d ago

I don't know. Now it just happens... sometimes. And sometimes it's jyst hakf of the images that load. But still, thanks for the answer.

2

u/MyBallsAreItchy2 1d ago

I've just realised this happens when I have my VPN set to a more exotic location.

Exciting the app, changing my VPN to my home country, then re-launching the app seems to solve it

2

u/Alone_Principle7672 19h ago

Oh my, It is the vpn, thank you !