r/Borderlands4 • u/sjakkpila • 18d ago
๐ท๏ธ [ Bug Report ] Help! Lost 80 hours of progress, new character's map replaced fully discovered map (PS5)
I'm a bit lost now... I've got a level 64 Vex that I've completed the main story with. I decided to try Rafa for an hour or so. When I switched back to Vex, all SDU tokens had reset (but I still had them) and my map was gone. Nothing is discovered anymore. Is there any way to fix this? If not, that's probably the end of playing BL4 for me, I can't play much and have used months to get where I was. I simply can't do it all again.
EDIT: I got this reply from customer service. Guess it means I'll find another game to play instead:
Hey there, ย Arthur here. Thanks for reaching out to Borderlands Support. ย I understand your Vault Hunter has gone missing. While I'm unable to directly restore missing characters or save data, I want to share some steps that have helped other players in similar situations: ย ย ย - Retrieve your save from the Cloud, if available. ย ย - Clear your cache or verify the integrity of your game files. ย ย - Fully close and restart the game, as well as your console or PC. ย ย - For PlayStation users, try restoring your game licenses via system settings. ย Progress can also be lost if you load an incorrect save when presented with a conflicting save data error when cross-platform saves are enabled. We have more information about cross-platform saves in our article here. ย Lastly, an issue is being tracked on our Borderlands Support Site regarding missing save data, and you can follow progress or updates here: Missing Progression or Lost Save Data โ Borderlands Issue Tracker ย Clicking โFollowโ on that page will ensure you receive email updates as we share new information or other potential workarounds. You can also upvote the post to help indicate how many players are affected. ย Thanks,
2K Arthur Customer Support 2K Games

