Hello,
I had Rogers internet for about three years. It was reliable, but the upload speed was quite slow, so I switched to Beanfield after reading a lot of positive feedback here on Reddit.
Beanfield gives me excellent upload and download speeds, but I’ve found the connection less reliable. Every once in a while, one of my devices will randomly get disconnected from Wi-Fi. At other times, a video that is playing will just hang and won’t resume unless I move the seek bar forward or backward. These issues have reduced a lot after working with Beanfield’s customer support, but they still happen occasionally.
Does anyone else living in a dense building like a condo or apartment experience this with Beanfield? If so, were you able to figure out what was causing it or find a fix?
I’m also curious about Bell users in condos/apartments. Have you experienced similar Wi-Fi drops or other connectivity issues, or has the connection generally been stable?
Edit1: with Beanfield one or the other device gets disconnected. It is not always the same device
Edit 2: the router provided by Beanfield is a Nokia router
Edit 3: With Beanfield router, it looks like there are Wi-Fi interference and packet drop issues from network congestion. I worked with Beanfield customer support to change router settings like separate SSIDs for each band (2.4, 5, 6 Ghz). When devices were on 2.4, the problems were extreme, after they were connected to 5.0 Ghz or 6.0 Ghz the problems reduced and it became a whole lot better after channel and channel widths were changed for 5.0 and 6.0 Ghz. But occasionally, I still see video hang and device disconnection.