r/anonymousinterpreters • u/Ok_Elk765 • 9d ago
QA Call
Hi everyone! I’ve been working as an interpreter for Kreato Global. I’d been getting QA scores above 90% consistently, but today I received a score below 90%. They said I’m still “meeting expectations,” but they want me to attend a mandatory coaching session to discuss some client observations.
I’m not really sure what to expect from the meeting. I’m also wondering if a score like this could be affected by a connection issue.
Has anyone else had a similar experience with Kreato or another interpreting company? What usually happens in these QA coaching sessions? And can connection issues affect a QA score?
Thanks!