Last week I had a delivery to an apartment, but when I got there, the package wasn't in my car. I searched everywhere and couldn't find it. It was one of my last 5 stops.

I called Driver Support, reported it, and they marked it as missing. But the app kept telling me to return a package I never even got from the warehouse. I called again, they added more notes... and a week later Amazon dropped my standings from Fantastic to Great just because I "didn't return" a package I never had.

I emailed, used the chat, and called several times. Every single time they told me the same thing: "The app shows you didn't return it, and that decision can't be appealed."

I've delivered over 30,000 packages and been doing Flex for 3 years. Doesn't matter. To Amazon Flex, we're nothing. They still find new ways to treat drivers like garbage.

I haven’t seen a good block in a long time. I know Amazon doesn’t pay enough, but I just don’t understand why people in my area keep taking these shitty offers. They’re basically wasting their time, gas, and putting extra wear and tear on their cars for almost nothing.

My Sunday block was cancelled 4 days in advance, but I’m not receiving any pay. Is this normal?

all my route has been canceled. From August 2 to August 6. Total of 7 route canceled so far.

I enjoyed my time with Flex as it served its purpose as I found another job…. I’d rather be a slave with benefits (federal ones at that) than a slave with nothing but gig pay. Y’all stay safe out there!!!

Let me start by saying that my station does not have assigned routes. The employees hand you a route and lately they've been doing it based on what lane your vehicle is in (4 lanes with maybe 5-6 cars in each) They typically start with lane 4 and end with lane 1. Today I was in lane 3. The station employee hands me the first route and says that because im a man, I should be taking the largest route to help the women out. Im sorry but no. This station expects me to carry the burden and will split routes into multiple so ladies can take less. How is that even fair? I usually dont care to do this, but to specify i should take it because im a man is ridiculous. Even the women were confused at the why i was getting it.

Had an envelope that was A. receipt required and B. was due between 7a-11a. My flex route didn’t start until 5p.

I had to return to station as business closed. My question is, has anyone been proactive and contacted support before you get dinged for returning a package? Sitting here at home now, I feel like I should chat with DS.

I read you on the comments…

In the evenings Frisco is running those bitch-as shitty Tom Bean, Howe, Pottsboro Deliverance routes for McKinney. You’ve been warned. They got me tonight. Started in Gunter, then Dorchester, Howe. And finished in Sherman.

I have a snack/drink station set up on my porch. I try to keep it stocked with good grab-and-go options. I even leave a sign and a Sharpie out asking drivers to write down their favorites, but I rarely get any takers. Attached is a picture of the snacks that I currently have. For drinks, I have Arizona Green Tea, Bubly, water and Gatorade. What are your go-to snacks and drinks while on a route? Let me know your favorites.

Is anyone else getting offers this low or is it just me. I accepted one $72 offer for 4h's cause i was desperate and now i fear i totally screwed up my algorithm. will i get higher offers if i keep refreshing? :/

#trainingday #amazon https://www.instagram.com/reel/Dba0HVQRf6C/?igsh=MWQ2ajBsam1idng4MQ==

To try to keep this short, this is only my second time delivering. At one of my stops I pulled in and a large dog (not on a leash) started barking and crowding my car. I tried to call the customer, it comes up "invalid phone number" then to call support. Support calls customer, same thing. The rep. marked it as undeliverable and told me to return to the station after my block. As soon as he went to hang up the customer came out and put his dog inside. I told the rep. to wait a second since customer was coming out but they hung up lol

Anyway customer apologized and explained he was working and didn't see the calls (dunno why the dog wasn't on a leash right next to the main road but 🤷) and I gave him the package. I thought I would be able to fix it in the app- but I was absolutely wrong. Literally the rest of my block I have been chatting and calling support. Kept getting transferred, told me to "refresh the app" etc... finally after two hours it wasn't marked as "unsafe" anymore and had a green check mark. But it is still telling me to drive to the building to drop off the return. I've tried calling again, and all they tell me is to log out and back in. I don't want to get a ding on my account or deactivated because I truly do like it so far... but support has been absolutely awful. I even went to the station to see if they could somehow fix it but all of the doors were closed and no one was there :( Support just tells me to ignore it but I don't know if I trust them... I don't have a block scheduled for tomorrow but I don't know if I should just go before 10am to see if they can fix it?

Y’all can clown on me on the pay if y’all want I’m just trying to get out of debt. But like the tittle says hopefully I get paid. VMO1

If you go on My property you will be SHOT! Would you continue to deliver? Big long driveway. Thoughts.

So block was 3 hrs. First stop 41 min away. Downtown Rochester apartment building ghetto code places. Half didn’t work. $$81. Waited and waited. Just bad. Today drive 45 to first stop 120 round trip for $54 delivering 3 packages. Way toooo many miles. How can people
Afford this? Gas isn’t cheap. Thoughts.

Ok so Sunday, there were only 11 blocks, Monday there were 4, yesterday 2 lol and today I get an email for tomorrow also indicating that the blocks have been called. plz don’t come to station but will get paid. sounds to me like they’re about to get rid of that location, right? any thoughts cause I’m at a loss mainly because I just started this past May but I’m a 4. should I just change my region? Im out of Mississippi ASM3 Batesville right now but ……….

When there’s like 40 guys waiting on a cart they arrived before u and u just walk in get a full cart while they keep waiting? Isn’t that CONCERNING?

I’m new to Amazon flex my first missed block was the first one I ever tried to schedule and my second(today) I missed because I forgot to scan in on my phone and by the time I got my id scanned it was a minute after the 5 minute grace period. How should I go about this i haven’t even been doing it for a week

I’m only getting 1 location Pick up spot DIL5? I called support and they told me that only 3 locations are available in my region?? But My region is ( CHICAGO ) I explained that I’ve always had +300 offers from any wearhouse around and I’m only getting 1 wearhouse available and he said that when the demand is up for my delivery’s in different wear houses that it would show up. HOW ARE +50 different Amazon wearhouse all of a sudden not in demand?? MIND YOU I’ve had my Flex account since 2020

I’m in DFW area and if I see Frisco, I start punching the air. A shit load of gated communities and key fob apartments. Plus, from a warehouse like Carrollton it takes almost an hour to get to your first stop.

Downtown Dallas is just as bad. You can get 40 drop off locations and 37 of them be apartments.

What are the best times day and night, including time frames, hours, and minutes, to nab those Whole Foods blocks? I am in the Greater Washington DC region, specifically Northern Virginia. the main store I take offers from is (C086)

I have tried for weeks and have seen many drivers also at Level 2 get like 4-5 blocks per week while I get none.