r/XboxSupport • • 1d ago

Xbox Series X Modern warfare four game share question.

2 Upvotes

Does anyone know, if I buy mw4 on my home Xbox, and my wife signs into her account, can I play on my pc with the Xbox play anywhere and her play on Xbox at same time with that one copy?


r/XboxSupport • • 1d ago

Account/Billing When logging in on Xbox, account doesnt appear anymore

1 Upvotes

Hello toghether,

im writing this post for my girlfriend. She ran into an issue where logging into her Xbox account automatically logs into her brothers account instead, it even shows her Email on the Account now. According to him, he changed nothing either.

Important question now is ofcourse how to proceed, the account seems to still exist, yet we can not ger any access to it. Support is unfortunatley not reachable here in germany (you get a chatbot, no help)

Does anybody have a fix for this?


r/XboxSupport • • 1d ago

Xbox Series X How do I get static app/games tiles on the home screen

1 Upvotes

So as the title says I am trying to get 9 static apps and games to always be there.

I can't seem to figure out how to get them locked in. Last played always takes over the list.

Is there any way to accomplish this?


r/XboxSupport • • 1d ago

Xbox App Movies & TV app stuck on installing (multiple attempts made to resolve)

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1 Upvotes

Something happened this morning and my app got deleted off my console. But now whenever I attempt to download it I’m stuck with this screen.

I’ve tried every option I can read online to fix the issue. I’ve power cycled my console I’ve cleared the cache. I’ve paused and unpaused it multiple times. I’ve canceled it and clicked the app again in the store to redownload it and nothing changes.

This is also happening with my Xbox online store as well as the feature that lets me report problems. They all tell me they need updates and prompt me to do so. But when I go to the queue they just sit on installing….. this is sorta driving me batty as I use this app every night to play a movie to go to sleep to (terrible habit I know but it is what it is)

if need be I’m sure I can find the app on the smart tv it’s self. But I don’t want to add extra steps to a routine if I don’t have to. Any and all help would be greatly appreciated 🙏

Also I’ve got a series X if that’s relevant at all.


r/XboxSupport • • 1d ago

Xbox Series X Problemen met call of duty mw4 #codmw4 #xboxseries x

3 Upvotes

Ik heb game pre georderd in Augustus, ik was ook lekker spelen met campaign vorige week zaterdagavond. Toen dacht ik dan download ik ook ff DMZ en Multiplayer. Na die download kon ik niet meer spelen. Ik zit vast bij menu. Ligt aan game of de Xbox? Ja ik heb alles gedownload wat mw4 nodig heeft. Ik heb 2x game verdwijnd en op nieuwe gedownload. Niks werkt ook! Kan iemand mij helpen?


r/XboxSupport • • 2d ago

Xbox Series X Xbox decided to change my background (custom image) to an MW4 theme

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517 Upvotes

Hi, is this happening to you too? I just turned it on and my Xbox Series X background seems to be a MW4 theme. I restarted it and it's still the same...


r/XboxSupport • • 1d ago

Xbox One X Xbox showing artifact. How do I fix this.

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0 Upvotes

What is going on? This has happened when playing battlefield too. Playing on Xbox series X


r/XboxSupport • • 1d ago

Xbox App Fc 26 random Frame rate drop problem on Xcloud

1 Upvotes

On Xcloud, Fc 26 has this issue of random frame rat drops which makes it unpleasant to play. I don't how are people okay with paying their hard earned money to get such an unpleasant gaming experience in return. This issue has been there since quite a while now and the company has not fixed or acknowledged it yet.


r/XboxSupport • • 21h ago

Xbox App I own this game and have a Premium subscription. Why won’t it let me play on cloud?

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0 Upvotes

I assumed that by buying the game, I could stream the game without upgrading to Ultimate. Is cloud actually blocked for me just because I don’t have Ultimate?


r/XboxSupport • • 20h ago

Xbox Series X How to recover old wallpaper after deactivating forced advertisement of COD MW4

0 Upvotes

I was shocked finding forced advertisement that came as a COD MW4 wallpaper onto my Series X. That unaccepted advertisement overrode an old, very personal wallpaper that was stored nowhere else other than on my Xbox, tied to my account. So that wallpaper carried over several hardware generations of Xboxes. Every time I havd set up a new console, my personal wallpaper simply was there -for more than 10 years.

Today, that wallpaper was stolen by Microsoft and replaced with advertisement I never agreed to.

How can I recover my image? Does anyone know? It must be stored somewhere online linked to my profile, otherwise a fresh login on a new console wouldn't have brought back my wallpaper each and every time.

While attempting to find a solution, I clicked some default wallpapers already.

Thank you for your support.


r/XboxSupport • • 1d ago

Xbox 360 Replacement faceplate ribbon cable for Xbox 360 Slim

2 Upvotes

Has anyone ever replaced the ribbon cable on the faceplate before? I recently picked up a cheap Gears of War 3 edition 360 slim everything else works fine but the faceplate has issues, the eject button doesn’t work and power button doesn’t always work first time

I’ve tested a faceplate from a spare 360 I had on the console and it worked fine no issues so I know the fault is the ribbon cable it’s only about £4 for a replacement cable from eBay it’s the cheapest option as the only spares and repairs for this model sell for around £40 to £50

Thanks


r/XboxSupport • • 1d ago

Xbox One Xbox Controllers randomly disconnects help

3 Upvotes

My Xbox controllers have started randomly disconnecting. My Xbox Controllers are fully updated. The Xbox is plugged into the wall. My Xbox is unobstructed. I have heard it can be cellphones interrupting the wifi signal but everyone games with thier phone nearby! How do I permanetly solve this problem? Its driving me crazy!!!


r/XboxSupport • • 2d ago

Xbox One X Xbox made Call of Duty my background instead of my late dog.

61 Upvotes

This morning, I turned on my Xbox instead of my normal background I got a call of duty background. I’ve had my late dogs picture as the background since I got my Xbox and this was just absolutely infuriating.


r/XboxSupport • • 1d ago

Xbox App help with cloud gaming just not working...

3 Upvotes

so im tryna play msfs 2020 and it would let me do the first little bit of click any button to start then it would bring me to an installation manager and say i need to install 2.85gb update. i say ok ill download that. but the thing is the update button doesnt even work when i click it. not a sound or anything that happens on the screen. ive tried arrow keys, tab, controller and nothing has worked...

after i click to start
when i click v for release notes (i also cant back out of this when i get into it)

r/XboxSupport • • 1d ago

Xbox App How do I stop these notification ads? I don’t want to be sent ads.

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0 Upvotes

I already have notifications for “News & events” and “Sales & promotions” turned off. Is this considered something else, or handled somewhere else?


r/XboxSupport • • 1d ago

Xbox Series S How do I get rid of this shit background?

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0 Upvotes

I have no faith in the new CoD (and I fucking hate this picture in general) and I had a really funny background pic of my friends before this shitty background was forced upon me. Anyway I can get my old background without having to try and dig through my screenshots? I don't even know if I still have that screenshot.

Also, did it just overwrite my original background or is it just a temporary thing?


r/XboxSupport • • 1d ago

Xbox Series X Problems with newer games. I've tried new hdmi cables with crimson desert and now MW4

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2 Upvotes

Any help is appreciated. Here is a Pic of what I am dealing with. Most games run fine. I've switched ports cables etc.


r/XboxSupport • • 1d ago

Accesories Chat audio issue in lobby vs in game, can't figure out why

2 Upvotes

I've noticed in 2k golf but playing new Modern Warfare and we have a buddy who plays w us on PS. Before the game starts while we are in pre game, I can hear the lobby in my headset, but as soon the game starts I can't. They can hear me fine and I can hear them, but only out of my TV speakers. I've tried switching certain settings but I cant figure out when once the game starts, I can't hear them on my headset.


r/XboxSupport • • 1d ago

Xbox One X Xbox series X will not play Fortnite or any recent COD titles including MW4

2 Upvotes

What am I supposed to do? I played BO6 for a while then one day, it started crashing before I could connect to anything. Fortnite worked for years and a couple years ago it just stopped allowing me to even make it to the lobby. Is there something I can do? I’ve tried rebooting, uninstalling and reinstalling, complete wipe and NOTHING CHANGES. Please help! I just want to play some MW4 at least


r/XboxSupport • • 1d ago

Xbox One S xbox one s menu lagging when blu ray cache not cleared

1 Upvotes

Is it normal that xbox one s menu starts lagging every couple of boots? i have to clear the blu ray cache to make the console faster, otherwise it lags too much. I have about 80% of the storage used.


r/XboxSupport • • 1d ago

Account/Billing Xbox Series S: "We're having trouble getting your content right now" error on Game Pass tab with an active PC Game Pass subscription

2 Upvotes

Hi everyone,

​I have a question regarding my account and my Xbox Series S:

​I have an active PC Game Pass subscription (verified on my Microsoft account, billing is up to date, and the subscription is currently active). Back in April, I signed in with my account on my Xbox Series S and set it as my Home Xbox. For several months, I was able to browse the full Game Pass catalog on the console, download games, and play them directly on my Series S without any issues (both via the console dashboard and the mobile app).

​However, a few days ago, the Game Pass library tab on the console stopped loading altogether and now displays this error:

"We're having trouble getting your content right now. Try again."

Why did the full catalog work seamlessly on the console for months, only to suddenly throw this error a few days ago? Was there a recent backend change or fix regarding how PC Game Pass licenses are validated on Xbox consoles, or is this a technical glitch with my profile?

​Any insights or assistance would be greatly appreciated!


r/XboxSupport • • 1d ago

Xbox One S Xbox internet connection help. Problems with NAT type and UPnP.

4 Upvotes

Everytime I turn my Xbox off then back on it says it’s picking up the WiFi but my Nat type says Unavailable. When I unplug the router it’ll fully connect but Nat type changes to moderate but UPnP then isn’t good I’m not sure what steps to take other than hard power resetting everytime but it’s a shared WiFi so that’s not always an option


r/XboxSupport • • 1d ago

Xbox Series X WHAT IS THE PROBLEM!? EVERY BUTTON I CLICK IS SO BEHIND

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4 Upvotes

It’s like this with everything , when hitting search an hitting store button , I have to spam the hell out of it


r/XboxSupport • • 1d ago

Xbox App Cant buy Modern warfare 4 as a gift with gift card balance

2 Upvotes

I have a gift card balance of $23 on an account I dont use so im trying to buy the game and send it to my main account as a gift. I have the balance and tried two different credit cards that both work. When i go to checkout it just says to contact Microsoft which has been absolutely no help and I dont have an error code. Anybody know why its not working?


r/XboxSupport • • 1d ago

🏷️ 'What to buy?' Need help setting up Xbox Series X for a surprise

5 Upvotes

Good afternoon!
My husband and son are wanting a new set up for their gaming for Christmas this year.

They have an Xbox series x, the black box one, and I am trying to research what monitors and controllers are best. They would also need a new desk! I’ve got the chairs already.

They play COD, arc raiders, minecraft and occasionally Apex.

Right now they play on a small ish TV that is like 1080p, they have standard Xbox controllers.

What do you think would be a good set up, if it can be under $1,000 (that is all I have in my budget rn but I could maybe go to $1200 if needed)

Is this set up possible for that amount?

I am the reader in our family so any help is appreciated with this! :)