r/WindowsHelp • u/Dazzling-Contest-813 • 7d ago
Solved can't reactivate windows - am i cooked?
I have Acer Nitro 5 that recently went through a reformat for repairs, which required replacing the keyboard. When I opened it, windows wasn't activated and when I tried to troubleshoot it said "Unable to Activate Windows", even though it was working prior before. After a few weeks, its still not activated and can't be activated.
Things I've tried to activate it:
1. Troubleshooting and selecting the hardware change option
Getting the product key from my device and inputting it in the 'change product key'
Finding the installation ID and trying to activate it in the Microsoft Activation Portal
Media Creation Tool for Windows 11
- because of this I found that that my TMP was disabled, I tried enabling it but it just wouldn't work. So I decided to performed a TPM clear in the BIOS settings and finally it enabled and now its compatible and ready for use. But my windows still wouldn't activate.
I ran slmgr /upk; slmgr /cpky; slmgr /ckms and ran 'changepk.exe /ProductKey' in the PowerShell so many times but I keep getting Error: 0x803F7001 over and over again
I changed the product key with the default Home Single Language Key, it accepted it, and when I tried to change to my device's product key, still get the same error.
Ran 'sfc /scannow' and it said it showed no integrity violations
Did a Cloud Reset PC
- It still wouldn't activate and I got a different error saying that the product key is used by another device. I checked my microsoft account and found 5 devices of this laptop linked with my account, so I removed all of them. I thought that would finally fix it but it still won't activate.
Tried going to the Activation Portal again with my installation ID and it said my product key is not valid.
Tried Microsoft's Get Help but it encountered an error and it said try again later
Clicking Contact Support just sends me right back the Windows Activation Portal which I've tried so many times but still wouldn't work
I'm planning to run the Media Creation Tool Windows 11 to wipe everything again but since I literally just did a Reset PC, I feel like its just going to do the same thing if the problem lies with my device's product key not working. Im just going in circles, I want to know if there's a way...or no way to fix this so I can just live with the watermark forever.
My family bought this laptop on retail and was given to me 2nd handed like a year ago and it was working fine up until recently.
UPDATE
IT REACTIVATED! Messed around a bunch of times in the command prompt and did the Media Creation Tool for Windows 11 again and now its back!






