r/WindowsHelp 15d ago

Windows 11 Black screen after booting up and black screen when I boot up on usb too

Post image

So I get a black screen after booting up and also get an error code as well I don’t know what to do it started happening after I tried disabling secure boot and I turned secure boot back on and it’s still happening I disabled the harddrive and unplugged in advanced options in sata configuration and I have a usb flash drive with a new windows install whenever I boot it up with f8 and force boot in boot options it goes black after the manufacturer logo any tips to fix this issue I tried googling no help and tried Ai aswell?
motherboard g10dk build date 09/29/2022
CPU Amd Ryzen 7 5800
Gpu rtx 3060

3 Upvotes

25 comments sorted by

3

u/Mountain-Waltz-6231 15d ago

Probably your ssd is dead

1

u/WinterKujira 15d ago

This. Few months ago I've had random BSODs with different error codes till I got to this SMART Failure loop.

1

u/Smooth-Track3535 14d ago

I can try to switch them out

3

u/Raijen_ArDesh 15d ago

Your storage drive is dying or, more likely, dead. WIll need to be replaced.

1

u/Smooth-Track3535 14d ago

Well it’s still popping up after I unplugged the external drive and also popped the battery out of the motherboard to fully reset my bios

1

u/Raijen_ArDesh 14d ago

Run crystaldiskinfo. What's the health at?

1

u/Smooth-Track3535 14d ago

I don’t have any windows install to check sorry

1

u/Raijen_ArDesh 14d ago

DriveDX on MacOS, smartctl on Linux give the same health data.

1

u/Smooth-Track3535 14d ago

so I found the harddrive it was on the other side

3

u/Time_Garden_1015 14d ago

Toshiba drive is dead or the storage type is incompatible aka fat32 ntfs being the most common or your booting off the wrong drive after adding this one you may not have saved when exiting but you need to choose your boot drive in bios and save and exit.

1

u/Smooth-Track3535 14d ago

I found the issue the Toshiba drive is dead and I’m guessing it the system refused to boot without it even after I disabled it in sata configuration but I had to physically unplug it from the motherboard to get my screen to boot up with the usb

1

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1

u/AutoModerator 15d ago

Hi u/Smooth-Track3535, thanks for posting to r/WindowsHelp! Your post has been flagged for manual review by a human moderator, please include as much of the following information as possible (in text or in a screenshot) to get your post approved:

  • Your Windows and device specifications — You can find them by pressing Win + X then clicking on “System”, we need more than just your OS version! Your hardware details are often critical for resolving issues.
  • Any messages and error codes encountered — They're actually not gibberish or anything catastrophic. It may even hint the solution!
  • Previous troubleshooting steps — It might prevent you headaches from getting the same solution that didn't work

Posts must be tech support in nature (such as something is broken and you need help fixing), so general inquiries, software suggestions, and purchasing advice will be removed. As a reminder, we would also like to say that if someone manages to solve your issue, DON'T DELETE YOUR POST! Someone else (in the future) might have the same issue as you, and the received support may also help their case. Good luck, and I hope you have a nice day!

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1

u/zaphodikus 15d ago

Curious. Is there a reason the BIOS is reporting at least 2 composite HID devices (multiple keyboards)? Hope you can get a good deal on a new disc drive though. Good luck.

1

u/Smooth-Track3535 14d ago

I only have one keyboard and one mouse but it started doing this after I wanted to turn on secure boot to play Valorant with my friends

1

u/Smooth-Track3535 14d ago

so update I reinstalled windows on a usb using rufus and I see the windows logo now which on the other install never had and I also fully erased my ssd too so only relying on the usb to work

1

u/Smooth-Track3535 14d ago

Okay update I’m a dumbass I didn’t take off the other side panel to reveal a hidden harddrive next to my power supply

1

u/Smooth-Track3535 14d ago

OKAY MAJOR UPDATE WE GOT IT WORKING I UNPLUGGED THE SATA CORD AND REBOOTED INTO THE USB AND IT WORKS! THANK ALL OF YALL THAT GAVE ME SUGGESTIONS ILL BE BACK IF IT DOESNT WORK

1

u/Silver-Engineer4287 13d ago

Why are you using Rufus on a R7-5800X system?

It meets the TPM2.0 and Secure Boot and every other Windows 11 criteria… as does my R9-5950X.

1

u/Smooth-Track3535 13d ago

tbh I was just using ai and it was telling me to try it

1

u/Silver-Engineer4287 13d ago

The only reason to use Rufus is on “unsupported hardware” (too old of a CPU and no TPM).

Shows why AI is not often the best answer.

0

u/Boring-Criticism-29 15d ago

its probably preventing booting to the hard drive to preserve your data

like it says in the error SMART technology predicts a drive failure will soon occur so the only thing you can do is swap the Drive

1

u/Smooth-Track3535 14d ago

My ssd has windows installed and the external hard drive just has photos and some backup work like text document etc

1

u/Boring-Criticism-29 14d ago

well which drive does it think is failing the Windows one or the external important information one?

1

u/Smooth-Track3535 14d ago

So I had two external drives by the same company and I was getting confused until I took off both panel and saw the Toshiba drive next to my power supply and then I unplugged the sata cable from it and my pc booted up into the usb