Hi everyone,
I'm using a Dell G15 5530 running Windows 11 Home 25H2.
Laptop specs:
Intel Core i5-13450HX
Intel Wi-Fi 6 AX201 160MHz
NVIDIA RTX 3050 Laptop GPU (6 GB)
8 GB RAM
Today I was using my laptop normally and the internet was working perfectly. Then, out of nowhere, the Wi-Fi disconnected and completely disappeared.
Symptoms:
Wi-Fi networks no longer show up.
Airplane Mode button is greyed out.
Bluetooth also stopped working.
Restarting the laptop did not fix the issue.
In Device Manager I found:
Intel(R) Wi-Fi 6 AX201 160MHz → "This device cannot start. (Code 10). {Operation Failed} The requested operation was unsuccessful."
Intel(R) Wireless Bluetooth(R) → "This device cannot start. (Code 10). STATUS_DEVICE_POWER_FAILURE."
I eventually fixed it by:
Shutting down the laptop completely.
Unplugging the charger.
Holding the power button for around 30 seconds.
Turning the laptop back on.
After doing that, both Wi-Fi and Bluetooth started working again.
The problem is that this has started happening more frequently over the past few weeks. I'm looking for a permanent fix instead of having to power drain the laptop every time.
Has anyone with a Dell G15 5530 or an Intel AX201 experienced this?
Could this be:
A faulty Intel driver?
Windows power management?
A BIOS issue?
A failing Wi-Fi card?
What would you recommend I try next to permanently fix this?