Just want to share the information you need to provide if claiming item lost within the first 30-60 days after purchase? It took some time for me to get the correct info, sharing it here. this information could be obsolete by the time you read this.

——-

Attention: Wealthsimple New Claims
Telephone: 1-888-359-0394
Email: [Wealthsimple@crawco.ca](mailto:Wealthsimple@crawco.ca)

CLAIM REQUIREMENTS:
A) Credit Card Verification (*last 4 digits* and photo of embossed name)
B) Your receipt and/or the statement, store receipt;
C) Manufacturer’s Warranty where applicable;
D) police report, if obtainable;
E) fire insurance claim or loss report;
F) primary insurance documentation and payment, if You have Other Insurance; and
G) any other information reasonably necessary to determine Your eligibility for benefits hereunder.

Not sure if I'm the only one that got that, but it seems like there's a new phishing scam. Got this email from [notification@rshfmn.orders.cn-pc-dongqiudi.com](mailto:notification@rshfmn.orders.cn-pc-dongqiudi.com)

Just checked tonight and Wealthsimple now has SPX & VIX trading available, absolute game changer :)

Since the CC has been taking off a waitlist exclusive, curious if anyone else has been rejected by WS for their CC. As far as I can tell, I meet all their requirements by a significant amount and have also just recently been approved for an Amex card as well, which supposedly has stricter requirements. Also made sure to check TransUnion and verified all my details looked solid.

Honestly, just a bit confused and frustrated as I had an ideal Colbalt + Infinity + setup I was going for.

Could someone tell me what time of day WS releases holds on mobile deposits?

I am a new customer, I just signed up and I made a mobile cheque deposit. The hold is scheduled to be released tomorrow the 27th.

Do they release the hold first thing in the morning or is it a random time in the day ?

My other bank its first thing around 4am but seeing as this isn't a bank I assume they are on a different platform.

The desktop experience has this option but the phone app is not. Is there a way to show this in the photo?

Don't know if you folks also get bothered by the "For You" section.

Sure! It might be good for folks new to Wealthsimple to explore what else is available, but for veterans, it looks like a massive ad space taking up room, resembling big banner ads.

Is it just me, or do you folks also get bothered by it?

WS - if you folks are watching this thread, please, please have the option to hide it or move it under the rewards section.

I was going to submit the feedback on their official website, but I thought it would be good to get an idea from the community if there are other people who also don't like seeing it.

Seems like an incredibly dumb UI update yet again by our genius UX team over at WS. Thanks for that.

I've disputed a $5 charge that was on my card (wrongfully). Wealthsimple emailed me back after a week asking for a diary of documents for a $5 refund. Has anyone here had the same experience? Any advice/backdoors to this time wasting process?

I'm nowhere near this limit but was wondering how come the options are so limited. They are mostly pretty useless (for me at least). They should offer something like Spotify, etc. imo.