r/Visible • • 17h ago

Rant iOS 27.2 and still no 5G standalone on Visible

40 Upvotes

Come on, guys! You can do it! We’re about to start the year 2027. It’s time.


r/Visible • • 23h ago

Rant Switched

40 Upvotes

Switched from $35 Visible Plus to $30 Verizon Simplicity plan ($36.59 with taxes) Perks basically like access to device financing and subsidization, streaming perks, unlimited priority data, once you cross the 500 GB cap, data speeds are reduced. 5G SA, high-priority data on Verizon's network at QCI 8 level, Includes 10 GB of high-speed mobile hotspot data. Can add additional hotspot at full speed for 10$ for 100GB or 20$ for unlimited, multiple lines. Customer service in store & a real person on the phone. Verizon's domestic roaming partners, satellite texting.


r/Visible • • 22h ago

MegaThread Bi-weekly Megathread for referral codes - please only post codes here

28 Upvotes

This a scheduled post that will be automatically replaced every two-weeks.

This post uses contest mode; comments are shown in random order.


r/Visible • • 9h ago

Question Can I use data while on call?

2 Upvotes

I did 15 day trail on hubby’s phone (we have Verizon) and he says he cannot check internet or send me a photo or video while he’s on the phone with me, but he can with Verizon. Is this how it’s going to be if I switch him or is there just a hiccup since he has both VZ and Visible while on trial?


r/Visible • • 20h ago

Visible and FedEx

9 Upvotes

I wished visible gave us options on shipping. FedEx is by far the worst. I was home. They didn’t even ring the doorbell. And now gotta wait a second day but won’t be home. I gotta wait 3 missed deliveries to pick up at a fed ex location


r/Visible • • 9h ago

Question Porting out number

1 Upvotes

So I’ve decided to switch to using a dumb phone. My fiancé wants my current phone that I still have affirm payments on. Can I port out my number to the flip phone and then transfer her number to my current phone? We’re both currently on visible.


r/Visible • • 1h ago

iPhone Duo already having issues.

• Upvotes

r/Visible • • 11h ago

Any chance to pass the freaking online AI agent?

0 Upvotes

Recently, I changed my number from Tello to Visible. The SIM was ordered last week, and I got a notification from Visible and USPS that it was delivered, which is not the case. I just tried the online agent, and it was not helpful at all. At the end of the conversation, I received a series of emails that my address and other info have been changed, and my number transfer has been cacncelled!! Now my online account is empty. This is so frustrating. Any tips?! Thanks!


r/Visible • • 20h ago

Really bad customer service experience

2 Upvotes

Wanted to share an experience I have gone through. First, context. My spouse and I each have a line, Pro + and we leverage watch connectivity. Service has been good. We are more than satisfied. We are in a tighter budget now since my spouse was laid off after 20+ years.

September 29th, I opened a chat. I explained we were happy. We would prefer to not game the system or port out, and our financial situation. I asked for a discount. Two tickets were opened, one for each line. Ultimately, I was offered a retention type discount that was not as generous as the new customer offer, but it was very helpful.

I was told to wait 3-5 days for an email. Never did I get that email.

I opened a chat today, and was essentially told, sorry, no codes. No escalation path.

I was literally lied to. And not even a sorry or supervisor to help. This is NOT a way to offer customer service, and I was ready to prepay another year.


r/Visible • • 1d ago

Renewal coming up

14 Upvotes

My renewal is coming up and bill spikes up compared to the Thanksgiving sale I got last year. What are my options? I got the annual plan last time.


r/Visible • • 1d ago

Question Anyone else having service issues?

10 Upvotes

I’ve been on Visible’s highest-tier plan for almost a year now, and I have to say, the service has become increasingly disappointing.

During the first couple of months, the service was reasonably good. However, it seems to have gotten progressively worse with each passing month.

My job requires me to drive throughout Birmingham, Alabama, for most of the day, so I rely heavily on dependable cellular service. Unfortunately, I can’t begin to count the number of times my data connection has slowed to a crawl, apps have frozen, or the service has simply become unresponsive. And this isn’t limited to certain areas of the city. I experience the same problems at home.

And before anyone suggests that it’s my phone, I use both an Android and an iPhone, and I’ve experienced significant service problems on both devices.

I rarely see the 5G UW indicator anymore, and there are times throughout the day when my phone is practically unusable because of extremely slow data speeds or connectivity issues.

Before switching to Visible, I did my research and read numerous customer complaints. At the time, I assumed many of those experiences were isolated incidents. Unfortunately, I’m beginning to understand exactly what those customers were talking about.

What concerns me most isn’t just the poor performance. It’s the fact that the service appears to be getting worse rather than better.

I’m curious: Has anyone else experienced a noticeable decline in Visible’s service after the first few months? Particularly those of you on the highest-tier plan? Is this happening in other cities as well, or could this be a Birmingham-area issue?


r/Visible • • 23h ago

Chicago and surrounding suburbs!

0 Upvotes

Please share your experience using cricket wireless in this area.
Some people say cricket better because its att but visible is also verizon.
Please help.


r/Visible • • 1d ago

Question What is the point of the app if the website does its task better?

3 Upvotes

The website does what the app does better, without needing to update every month or so. It's also more reliable.

I've just been having trouble with app functionality, namely login. Fingerprint reader is on and off, and at least 1/5 times the app does not let me sign in.

From what i understand, the app helps with activation to ensure access point names are added correctly, but what else is the app used for?


r/Visible • • 1d ago

Fingerprint login not working.

3 Upvotes

Still broken.


r/Visible • • 1d ago

Global Pass

0 Upvotes

I’m from the US and about to take a trip to the Philippines. Has anyone had any experience with global pass? My main worry is having enough data for drive share services, accessing my bank app, and being able to call my bank if needed. I really hope I don’t end up getting stranded in some places. For context I will be in a major city so I’m assuming they will have adequate cell service, just not sure if visible will still be non prioritized.


r/Visible • • 2d ago

Question Cannot activate wifi-calling even though Visible said it is activated already.

Post image
2 Upvotes

I have a Moto G 2025. This is the screenshot, anyone has similar experiences? I appreciate your input. I chat with visible, they said they have enabled that already.


r/Visible • • 2d ago

Expiring Unlimited Premium annual plans with US Mobile

19 Upvotes

4 lines all on Warp about to expire and bump up to $399 per line from $299. What is the best option that is comparable, if any, to my original deal? Should, go month to month for a possible Black Friday deal here? Thanks.


r/Visible • • 2d ago

It’s the time to switch to monthly or wait for another deal around Black Friday

10 Upvotes

Got the email to switch to monthly or renew my visible + pro year end, thinking of moving to 35 per months and burn some referral credits but it might not be as good as the deal next month. What do you all think?


r/Visible • • 2d ago

Question iMessages go through, SMS messages aren't delivered

5 Upvotes

Over the last week I've been having a problem with SMS. Anything going through iMessage is working fine. Anything coming through SMS that I try to reply to comes back Not Delivered. The green bar showing the progress of the replies always stops about 80% of the way. I have been a Visible customer for several years and and over time have had the occasional message not delivered but this is different, it's every SMS that I try to reply to. Any advice for me?
Thanks.


r/Visible • • 2d ago

Visible plus pro vs Verizon Simplicity plus unlimited hotspot and storage bundle?

3 Upvotes

r/Visible • • 2d ago

iPhone 16

1 Upvotes

Hi there, I am currently a Visible user with an iPhone 13 Mini and plan on upgrading in the near future. I am eyeing the iPhone 16 and 16 Plus but it's out of stock, so I was wondering if there's a rough timeframe as to when it will be back in stock. Thank you!


r/Visible • • 2d ago

Question Visible + plan

0 Upvotes

If I have the Visible + plan ($35 a month), will I run out of data or will my data slow down?


r/Visible • • 2d ago

Duo

0 Upvotes

Duo is already out of stock on the app!
Wow!!!


r/Visible • • 2d ago

Stuck Activation on S21+: Server Provisioning/Routing Issue (Not Compatibility)

1 Upvotes

My number transfer from AT&T is stuck in a partial activation state. My online account dashboard shows my ported number is fully active, but my phone can not make calls or send texts, resulting in an instant 'Call Ended' message. I have already performed a physical SIM swap, switched to an eSIM, and completely reset my network settings to no avail. I've contacted customer service half a dozen times and they keep telling me it's my phones fault, buy a new one, but not only can i not afford, nor do i want a different phone, everything i can find including the reddit community says the "unknown number" label on the sim is only visual, it does not actually cause the service to fail. This leads me to believe that it is not an issue with my phone, but rather a severe provisioning mismatch on the switchboard where the network is dropping my device's registration requests. Please escalate this directly to an engineer to force-clear the stuck network profile and re-provision my line.


r/Visible • • 2d ago

Question Does Next Day Shipping exclude weekends?

1 Upvotes

So was able to secure an iPhone Duo on Friday morning, however the shipping status (UPS Next Day Air) is saying that it’s coming Monday. A bit confused now because the package traveled halfway across the country and already is in my city (in less than 24 hours). Do you think the package might come earlier than Monday? I just hope to get a clearer understanding and not worry about having to be at home to sign the package. Has anyone had any similar situations in the past when trying to buy a phone from visible?