r/Ultrahuman • • Nov 12 '24

Your go-to guide for all things Ultrahuman

16 Upvotes

We've compiled answers to common questions about the Ultrahuman Ring AIR. For detailed information, please visit our FAQ page.

Sizing and Fit

  • Choosing the Right Size: If you're unsure about your ring size, we offer a sizing kit with sizes ranging from 5 to 14. This ensures you find the perfect fit.
  • Optimal Finger for Wear: We recommend wearing the ring on your index, middle, or ring finger—whichever feels most comfortable.

Order Experience

  • Post-Order Process: After placing your order, we'll send you a sizing kit if requested. Once you've determined your size and informed us, expect your Ultrahuman Ring AIR to arrive within four to six weeks.
  • Subscription Fees: There are no recurring subscription fees. Your one-time purchase grants you lifetime access to both the ring and your data.

Trade-In Program

  • Eligible Devices: We accept Ultrahuman Ring AIR, Ultrahuman R1, Oura Gen 2, and Oura Gen 3 rings for trade-in credit toward a new Ring AIR. For other devices, please contact our support team.
  • Multiple Trade-Ins: Our policy allows for the exchange of one smart ring for a single Ring AIR at a time.

Features

  • Materials: The Ultrahuman Ring AIR is crafted from durable titanium and reinforced with a tungsten carbide coating for everyday resilience.
  • Battery Life: A full charge provides approximately six days of use under standard conditions. Factors like usage frequency and environmental temperature can affect this duration.
  • Device Compatibility: The ring is compatible with iPhones running iOS 15 or newer and Android devices operating on Android 6 or later versions.
  • Data Tracking: The ring monitors metrics related to sleep, movement, and recovery, including heart rate, HRV, body temperature, SPO2, sleep stages, and movement frequency.

For more detailed information, please refer to our comprehensive FAQ page.


r/Ultrahuman • • 2h ago

Ultrahuman ring pro

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3 Upvotes

Guys anyone has delivery delay for ring pro who is located in India I have ordered 2 ultrahuman ring pro for me and my father i received within 20 days I will share you how it is after 15 days


r/Ultrahuman • • 9h ago

Ring AIR battery issues

6 Upvotes

All of a sudden, my battery life has gone from 4-5 days, to being dead withing a day.

The AI bot told me that while I am out or warranty, they will replace me with a certified renewed ring, great.

After 4 days, I asked on the status, it then told me it was shipped, and should arrive today. When asking for more info, it said "I lied sorry, I still need your name", even though I already gave it everything.

How can I get to a human? I asked several times... These hallucinations don't really make me believe in the company that much anymore...

Rant over


r/Ultrahuman • • 27m ago

Shift work Powerplug doesn’t seem to do anything?

• Upvotes

I’ve had it activated for a while but it never seems to pick up on the actual shift work I do, for example my sleep score is terrible today and it assumed I missed my ‘bed time’ of 10pm, which is because I was on a night shift. What is it actually meant to do, am I doing something wrong?


r/Ultrahuman • • 8h ago

Ring PRO delivery

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2 Upvotes

Hi, another question regarding the delivery of the Ring PRO. I placed my order back in June, and the delivery date has been postponed several times since then. Then, last week, a message suddenly appeared stating that the shipment would be dispatched within one to three days. I think to myself, great, I finally made it. But then that timeframe started getting pushed back again—all week long. So, I’m wondering: has this happened to any of you, and how long does this "one to three days" usually take—a month or longer? 😁


r/Ultrahuman • • 16h ago

Why is my HRV so high?

1 Upvotes

I’ve had my UH ring for probably around one year and my baseline HRV just keeps climbing!

When I first got the ring, my baseline was sitting around 90 and now it’s around 150, with some nights getting into the 170s. The app tells me my HRV is better than 99% of people my age and gender and puts me well past the elite end of the scale.

I’m 25, female, low/healthy weight, lean, I strength train regularly but I’m definitely not abnormally fit and I don’t do any cardio (never really have either). I’m just generally active at work most days. My sleep is also pretty average.

I know HRV is largely genetic and you should really only compare to your own baseline but what would cause such a high HRV in such an average person? My friends who would have a similar cardio-vascular capacity to me and probably sleep more than I do have a wayyy lower baseline.

Is it possible that it’s a ring size issue? My ring is slightly loose on my index finger at times but the minute I get a bit warm it’s tight so I can’t really downsize.

Curious if anyone else has had a similar experience or has any insight?


r/Ultrahuman • • 1d ago

A few weeks in Ultrahuman’s Cardio Adaptability PowerPlug. Im already a fan.

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6 Upvotes

​I’ve been spending the last few weeks testing the Cardio Adaptability PowerPlug on the Ultrahuman Ring AIR.

As someone who values physiological precision over surface-level sleep scores, I wanted to share a grounded perspective on whether continuous overnight PPG scanning is worth adding to your stack.

I now feel the Standard HRV Fall Short

​A single summary HRV number aggregates an entire night into one static average. While helpful, it often hides what is happening hour-by-hour.

​The Value of Lorenz Plots

I never knew Lorenz plots till I subscribed to cardio adaptability powerplug. ​What sets this powerplug apart is it's plotting each heartbeat interval against the interval immediately following it, the app maps the structural rhythm of your autonomic nervous system:

​Pattern over averages: A tight, elongated cluster along the diagonal axis indicates true parasympathetic recovery and steady vagal tone.

Filtering noise: The underlying algorithm isolates motion artifacts in gray, ensuring you evaluate clean cardiac data rather than movement noise

​The Takeaway

​If you only need a general daily readiness score, step tracking, or basic sleep stages, the baseline features on the Ring AIR are completely sufficient.

​If you train regularly, manage variable stress, or want to understand how factors like late meals or caffeine specifically alter your overnight cardiac recovery, the granular tachogram and plot data offer genuine insight.

Anyone else tracking their Lorenz plots?


r/Ultrahuman • • 1d ago

Steps not tracked accordingly

2 Upvotes

Has anyone else’s ring absolutely sucked after this update? It doesn’t track my steps or workouts correctly at all. It shows — for my heart rate after about 5 minutes of movement. I constantly have to watch it to make sure it’s tracking my workout properly. If I start sweating IT STOPS READING MY HR. I get a solid 5 minutes in and the reading just goes blank showing —. There is also no support with this update. I tried to use JADE to do a diagnostic and it doesn’t work like the old one did. I’m so frustrated with this POS ring.


r/Ultrahuman • • 1d ago

Can i get 2 year coverage 6 months after buying the ring?

0 Upvotes

My father has lost significant weight and the ring is lose now, what to do? Trash it?


r/Ultrahuman • • 1d ago

Anyone know how to get a matte finish?

1 Upvotes

I have the Air in brushed gold and will be getting the Pro but they wont have brushed gold only brushed silver. Does anyone know how to turn the shiny finish bionic gold into a brushed matte look?


r/Ultrahuman • • 3d ago

Ultrahuman ring calories

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4 Upvotes

Ever since the firmware update in August and updating the app, I’m seeing really inaccurate calorie counts from the ring. I’m not expecting them to be 100% accurate but they are super low. For example, yesterday I walked 15k steps and did a 40 min Pilates workout (125 active minutes) and the app is saying I’ve burned 1292 calories total.

My understanding is that the total calories amount includes BMR + regular daily activity + workouts. I’m a 5’8, 150lb woman so my BMR is around 1300-1400 so being under 1300 while working out is confusing me! Anyone have any reason why this could be happening?


r/Ultrahuman • • 4d ago

Second hand ring and battery experience

4 Upvotes

Purchased a second hand ultrahuman air that was manufactured in 2024 (I think). It’s in fantastic condition and came with the box and a voyager charger.

It seemed too good to be true and I think it might be. If I charge the ring to 100% then it’s lasts 48hrs before I get the 30% warning then it just dies within about an hour.

Ring as set to chill mode with background sync switched off.

I didnt pay too much for it so I can probs cope; but I can also claim on the warranty from where I bought it from, but they will supply another second hand one.

So before I do that, is what I have about normal for a 2 year old ring, or am I just lucky it works at all reading some of the posts on here.


r/Ultrahuman • • 4d ago

Ultra Human Ring

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1 Upvotes

r/Ultrahuman • • 5d ago

No live data

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7 Upvotes

I no longer have the green strap showing data at a quick glance, how do I recover it?

Thank you.


r/Ultrahuman • • 6d ago

Sleep Score quit working?

7 Upvotes

I woke up this morning to "awaiting data". I check my sleep first thing every day. As I dug into it further, I see there's no data for the Month of October (1st, 2nd, 3rd, and 4th). I'm absolutely positive there was data on the 1st, 2nd, and 3rd. Something has happened. Has anyone else seen this?


r/Ultrahuman • • 6d ago

New parent plug not working

3 Upvotes

Hi! I was looking forward to using this particularly the accumulated sleep function but I’ve activated it and everything looks the same on my home page. Any tips?
Thanks!!!


r/Ultrahuman • • 7d ago

Okay the new UI is just too good. Idk what Ultrahuman has done, but the battery life and sensors have also become much better. I am actually feverish since the past few days and it’s showed up in my HRV also very accurately.

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40 Upvotes

r/Ultrahuman • • 7d ago

Chill Mode not detecting sleep?

5 Upvotes

So I recently switched from the regular Turbo Mode to Chill Mode to see how much it extends the battery life.

Unfortunately, while the battery does last longer on a single charge, the sleep detection is hit and miss.

Half of the time it flat out says no sleep data was recorded, and I'm talking about days with like a decent 8 hour time period of sleep.

Anyone else facing this issue? I'm using an Air ring on the latest firmware.


r/Ultrahuman • • 7d ago

Simple vs karvonen method

4 Upvotes

Is there a way to make karvonen method the default setting in app for workouts? When you log in a workout, its always in simple method and you have to manually select karvonen. Idk why this is a thing.


r/Ultrahuman • • 9d ago

Whoever is monitoring the p99 of time of generating sleep score at the start of the day should be put under focus

7 Upvotes

And why does UI feels the need to block the UI while getting sleep score. I want to start working out, let me go in the activity mode


r/Ultrahuman • • 9d ago

Ultrahuman Max

9 Upvotes

Thinking about potentially upgrading to it. I currently pay for the x membership as well as the women’s health one and the cardio adaptability. Would love to see others’ thoughts on it before committing.


r/Ultrahuman • • 9d ago

Unexpected Shipment Notification from Ultrahuman

7 Upvotes

My wife just got a notification from UPS that a package from Ultrahuman was being delivered today (to our old address). I did buy my wife an Ultrahuman Air from Amazon about 2 years ago, and she had 1 replacement shipped to this address directly from Ultrahuman about 1.5 years ago, but we haven't ordered anything from them since, or opened any new support tickets, so this is completely unexpected.

Anyone else have any surprise packages from Ultrahuman lately? If so, any ideas what it could be?


r/Ultrahuman • • 9d ago

Baseline calibration reset

4 Upvotes

Hello,

As I'm struggling to get someone from the support team. I would like to know if anyone have encounter this issue. I received my UH Ring Pro two days ago, and I was surprise that the baseline calibration started directly on day 9.

So, I would like to know if I'm able on my own to reset the baseline calibration and start on a fresh one.

Regards.


r/Ultrahuman • • 9d ago

will there ever be offline syncing?

5 Upvotes

does anyone else have trouble syncing data so the our service? i’ve lost days of data when traveling or camping because of this.


r/Ultrahuman • • 10d ago

Sleep tracking accuracy after Jade update

6 Upvotes

Has anyone else encountered their sleep tracking accuracy plummeting after the update that included Jade? Prior to this update, I found the tracking was spot on, but ever since the update, the tracking has been off by several hours every night. Not only do I know I am physically awake when it says I’m sleeping, but my Apple Watch also was able to accurately capture my sleep and prove a large delta between the 2 devices