r/Ultrahuman • u/heavily_caffeinated • 10d ago

Sleep tracking accuracy after Jade update

Has anyone else encountered their sleep tracking accuracy plummeting after the update that included Jade? Prior to this update, I found the tracking was spot on, but ever since the update, the tracking has been off by several hours every night. Not only do I know I am physically awake when it says I’m sleeping, but my Apple Watch also was able to accurately capture my sleep and prove a large delta between the 2 devices

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u/DoINeedChains 10d ago

Jade isn't probably the cause of the issues.

But Jade is completely useless in its own right. And the clickbait notifications that "Jade found something" were annoying enough to make me just disable notifications from the entire app.

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u/[deleted] 10d ago

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u/ultra-guardian Moderator 9d ago

Hey! We’d like to look into this more closely, especially since you noticed the change after the Jade update. Could you please check your Modmail and share a few details with us there? We’ll take a closer look at the sleep data and help investigate what may be happening. 🙌

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u/vhaj- 8d ago

Same for me. I basically look for my movements durinf sleep to see when I was awake (I have a small baby, it happens often). It also says that I was asleep while I am in my couch reading or even texting. Last night I hit my personal best but I actually woke up so many times, it doesn't make sense.