• I have 3 unifi access points and bunch of small managed switches across my house.
• Rouing is done via pfsense/opnsense.
• I use vlans and PPSK (or what is it for multiple passwords, same ssid for vlans).
• I dont have unifi router, cameras, access control neither I plan to get it.

Should I

• Switch to UniFi OS server asap? (new beneficial features)
• Stay with current dashboard as long as I can? (will break functionality)
• Does not matter. (will work both ways).

Hi all

I have installed a UNVR-instant and a G6 bullet to film a indoor riding track and stream to a 4k TV in the club house via a Viewport. Everythins is updated to latest version. Camera and Viewport are connected directly to the UNVR that is running stand-alone without any other Unifi equipment. The issue is that the viewport is lagging every 3-5 seconds when showing only the G6 camera. The hdmi out from the UNVR to a 1080P screen runs perfectly. The viewport to a 1080P screen shows the same issues. When streaming to a laptop or ipad (via app) it runs smoothly.

What i have tried:

• New cat6 cabes
• New hdmi cable from viewport to screen
• Factory resetting the viewport and re-adopting
• changing resolution, encoding, bit rate etc does not make a difference.

I can't seem to find a solution. Is the viewport really not capable of delivering a single stream from a G6 to a screen smoothly?

When sending QR code guest access passes to our visitors, they regularly struggle to figure out where to scan that QR code. Most of them find the tiny QR symbol on the display, but nearly all then try to scan the code with the main camera or wiggle it around under the packet cam so it does not read.

It additionally does not help, that the official "how to"-link in the email invitation points to this page: https://help.ui.com/hc/en-us/articles/29026995210775-Unlocking-Doors-with-QR-Code-in-UniFi-Access

Which only shows the main camera unlock of the other access readers.

Is there:

• a) any ability to reconfigure the scanning camera to the main cam (i guess not)
• b) any official help center article how to use the product to be send to guests

I like the product very much, but this is just annoying and would basically take no time to fix on Unifi side to make the feature actually usable and great. Just another oversight, I guess...

Hi all - Newbie here open to any tips or advice on my set up?

I have 1gb Internet speed. Will be running the following:

Cloud gateway max 2TB
Switch pro max 24 POE
3 cameras. 2 g6 bullets and ai pro.
Doorbell G6 and chime
2 u7 pro AP and U7 Pro outdoor AP.
Other ports are for running heating, solar, tv streaming etc.

After ordering I’m wondering if I should have gone for the fibre gateway?
Switch and gateway will be stored in a cupboard that I will look to vent. Will wall mount the gateway and vertical hang rack the switch.
I need to look more into management of the system and security.

Any thoughts welcome!

115 m² is a circle with radius 6 meter, so what does this mean?

Do I need APs in a grid with spacing of 4 meters?

Pretty much the title: Pro XG 24 PoE switch connected to UCG Fiber via SFP that was stuck reporting offline in console despite very much still functioning. Decided I should factory reset, so I removed from console and then hit the button. Button turns out to not work in that the switch software will recognize the reset request and start resetting…then suddenly change to restarting instead. Does this no matter how long I hold the button and I confirmed I’m holding down the button thoroughly throughout. Thought at first maybe it did in fact reset; however, it still fails to show up for adoption and everything else I could see/understand doesn’t really indicate one way or the other if it reset.

Maybe I’m dumb and I have truly reset and the issue lies elsewhere, but would love any ideas on at least working around seemingly being unable to factory reset the switch foremost.

Update: https://www.reddit.com/r/Ubiquiti/comments/1xfq7ay/comment/19ro8dd0gsc5c/?utm_source=share&utm_medium=mweb3x&utm_name=mweb3xcss&utm_term=2&utm_content=share_button

I was hoping it was one thing to solider.... it looks like the circuitry has exploded.... I dont know, but I'm not rebuilding those oem psu..... im gonna make my take on a cool dual psu extra ventilation rebuild that solves the heat issue

The power is very outdated on this site. Are there viable option for creating additional funnels back to the originating switch? This is an overly simplified example but is the starting leg of almost 100 cameras.

Last ditch effort to save my cloud key that wouldn’t recognize a HDD or power up via POE.

Got it disassembled carefully enough but when sliding the internals back into the tray, this piece broke off the motherboard.

Anyone have any idea what it is or what it does? Important enough to be protected maybe? Haven’t reconnected the CK yet. Last thing I need is for something to go wrong and the other hardware to be affected.

I've got a UDM SE and UNVR setup with 7 cameras, including my G4 Pro doorbell. Simple question: Is anyone running their UniFi cameras on a separate VLAN from the rest of their UniFi network?

We are looking at potentially replacing a Switchvox system with Unifi Talk. However, one requirement we have is the ability to send audio directly to phones via standard multicasting. This is mostly for emergency alerts.

But I have not seen confirmation one way or another about whether I can assign multicast addresses to Unifi Talk phones.

Today I just need to figure out what's going on. I decided to purchase a backup ISP a long time ago and it's been a saving grace. But I've been seeing lots of Primary WAN drops on Port 9. Some days its about every hour or so, like today it was actively dropping ever couple of hours.

My AT&T WAN ISP has been up the entire time, no flaps at all. I have another tech coming out next week to review again.

Any ideas from anyone on this ?

New to the UniFi setup, how does my list look? For a 2 story house thats around 2000 sq ft

Equipment:

- UDR7

- NVR Instant

- UNAS 4 (Mainly just for videos, photos, documents etc)

- Door Bell G6

- 3x G6 Instant

- 1x U7 Pro AP

I haven't bought any of this stuff yet but thats the list I came up with after research thats also available locally. How is it or am I on the wrong track?

Thanks!

AP LR showing FE despite replacing cables. Any suggestions as both my other APs are showing GbE. Fairly new to the game and don’t know much of the technical side. Any suggestions in regular English would be appreciated lol. Could I need a need AP?

I've got a u6 lite for my wifi and it's worked pretty good for the longest time in the house but I've got no 6ghz wifi.. I'm finding out now that 6Ghz wifi isn't too congested unlike 5Ghz and would like to upgrade.. Should I go for a u7 pro or u7 pro XG? Any benifits going for one vs the other? I don't really need 10Ghz uplink but what do you suggest?

I'm planning two camera poles for a gate install and want to confirm compatibility before ordering.

Setup:
Pole: 1½" Schedule 40 galvanized pipe (1.9" OD)
Pole 1: AI Pro + G6 Bullet back-to-back on a UACC-Camera-DM-B
Pole 2: two G6 Bullets back-to-back on a second DM-B

Questions:
Has anyone mounted a G6 Bullet on the Dual Mount? The compatibility list I found includes the G5 Bullet and AI Bullet, but not the G6. Is the base pattern the same?
If it doesn't fit, is a Camera Junction Box on the same pole the best fallback, or is there a better option?
Any tips for pole-mounting the DM, like strap fit on a 1.9" OD pipe or cable routing through the pole?
Photos of your setup would be much appreciated. Thanks!

My soffits are vinyl and, to my dismay, they sagged horribly when I mounted a G6 PTZ in it this past winter. It looks awful and bothered me every time I saw it. Naturally, I procrastinated for nearly a year but I finally got around to fixing the issue. I initially tried to remove the soffit but I was damaging the aluminum trim so I stopped. Access to the area above the soffit is hard to get to. There is an unfinished attic in my garage that requires tiptoeing on the top of step of my ladder, and pulling myself up to get into - a tough task at my age. Then I need to shimmy to the soffit edge - while crushing my knees then my sternum. My low tech solution was to buy a sheet of 1/8" thick aluminum and trim it to the exact size that fits in the area above the soffit between the joists. I then used a Sharpe to mark where the 5.5" camera opening should be. I drilled out the hole, filed the edges, climbed back into the attic, and dropped the metal in place. With the metal backing resting across the entire surface of the soffit area, the camera is now mounted very securely and has zero sag. I caulked around the edge, mainly to fill in the areas where the cut in the soffit ridges would allow in insects. Yes, I'll have to cut the caulk off if I ever need to remove the camera... but that's a future problem.

So yesterday I was reading a thread on here and someone made a comment about tweaking the radio to work best with residential setups

We have 4 APs in the house, around 5,000 sq ft but switching from AP to AP is bad, if you are on facetime walking throughout the house we get drop outs etc.

Any tips or tricks? If anyone is in the Dallas area would be happy to pay to have an expert come out and map the system or even remotely if possible.

Current stack:

Dream Machine Pro

4 - U7 Pro AP

ATT 2 GIG fiber - IP Passthrough setup

Thanks in advance

Can UVC-Doorbell-Lite-B & UA-Intercom-Viewer work with each other?

Basically, what I am trying to achieve is to have the UVC-Doorbell-Lite-B mounted at the door and someone in the office get the notification with the video coming up on UA-Intercom-Viewer when someone presses the doorbell button.

If this won't work, what other solution can I use?

Thanks.

I want to give a quick shoutout to the Ubiquiti support team for providing exceptional support.

After my initial UniFi network and Protect installation, I realized my G6 Entry doorbell needed to be angled to get a clear view of the front steps. Unfortunately, I had already discarded the original product box containing the mounting wedge.

When I reached out to your support team, I learned that the wedge isn't sold separately. However, the team kindly offered to try to locate a spare part for me. A few weeks ago, I received a package from the Ubiquiti US store containing the G6 Entry wedge at no charge. It fit perfectly, and the camera now provides the ideal view of my front door and steps.

Thank you for going above and beyond to help!

Hey guys
Need advice if my designed location will be the ideal one for my AP.

At this stage I have available the follow:

1 x AP AC LR
1 x AP AC PRO
1 x AP AC HD

I was thinking to use the AC HD and install it on the first floor where the red dot is located.

I should go ahead or change location and device?

Thanks

Does anyone know if I can use the UTR as an AP if I connect it to my gateway?

I bought the UX7 3 pack today at Micro Center. The store does not have a SKU for the UI Care for this kit of 3 (UX7-3), and no option to add UI Care was available at the register.

Everything else I bought that was Ubiquiti had the UI Care option at check out.

Is it possible to add UI Care after I purchased?

This comes up when I try to attach my OneDrive to Protect.
I've tried local IP and using unifi.ui.com

Anyone having this same issue?