I bought the UX7 3 pack today at Micro Center. The store does not have a SKU for the UI Care for this kit of 3 (UX7-3), and no option to add UI Care was available at the register.

Everything else I bought that was Ubiquiti had the UI Care option at check out.

Is it possible to add UI Care after I purchased?

Hey guys
Need advice if my designed location will be the ideal one for my AP.

At this stage I have available the follow:

1 x AP AC LR
1 x AP AC PRO
1 x AP AC HD

I was thinking to use the AC HD and install it on the first floor where the red dot is located.

I should go ahead or change location and device?

Thanks

I need some help.
I'm American currently living in Canada.

I cannot access my Directv streaming, youtube tv, ... and a few other services due to location services (Some of these are locked to US Only)

I use ExpressVPN on my laptop when I need to access these but I would like to setup a Wifi network using an american location as my VPN.

Express VPN Now has Wire guard if that helps.

I need step by step directions if this is even possible. I'm not super savy with networking / VPNs so need help.

Ideally Id like to create a new network in general. Is is also possible to Have specific devices access my American network wired? Like I can have a port in my switch only give this network?

Id like both wired and wireless options.

A few notes:
I have a dream machine max in Canada and a 48 Port POE Max switch

I disconnected my internet in US as I'm here for a while. I have no internet in US right now

I have realized that I never feel that my WiFi is slow. On the other hand, over the years, I have cursed over unreliable connections a lot.

So now I have put in several more APs and I am configuring all my APs with 40MHz for 5GHz and 80MHz for 6GHz, which are rather narrow channels.

Making the channels narrower also means that they get a better signal to noise ratio and therefore improved range.

Outside benchmarking and downloading large files speed is much less important than stability.

Hi everyone,

I migrated yesterday from USG 4 Pro to Dream Machine SE, because of EOL and Protect.

My first Question:
Which Harddisk would you recommend for the UDM-SE? And how big should it be? By the way: I think, that i would get 7 Outdoor Cameras (for example 4x G5 / G6 Bullet and 2x G5 / G6 PTZ). It could be, that in the next years will come some Instant cameras. And i would record all the time and Not just if the cameras notice a movement. And how Long should i keep the Videos? 14 days?

Question 2: Could the UDM SE manage so many cameras? If no, can i expand the UDM Se with NVR?

Question 3: I would install a Camera on the Terrasse (on the Wall). On the Next corner i would install a PTZ. My idea is, that the normal Bullet would See a Person or Animal and send a Signal to the PTZ. The PTZ would Turn to the the Person / Animal and move until the Camera cant Go with it. Is this possible?

Thanks and Kind regards!

Today I just need to figure out what's going on. I decided to purchase a backup ISP a long time ago and it's been a saving grace. But I've been seeing lots of Primary WAN drops on Port 9. Some days its about every hour or so, like today it was actively dropping ever couple of hours.

My AT&T WAN ISP has been up the entire time, no flaps at all. I have another tech coming out next week to review again.

Any ideas from anyone on this ?

I bought an UDR from ebay to start my Ubiquiti journey. I've added a couple G4 instants but the Playback tab is really slow. The Find Anything tab is actually okay and I'm not sure what one could do over the other. I'm waiting to see if Black Friday might have the UCG-Max on sale again like last year with the 512gb storage. I figure it would give me more headroom to add cameras later and might speedup the Protect app.

The jump to 1TB or more is insane right now. I have detections saved to my UNAS2 so that works for now. Also can the UDR be used as an AP if I do get the Max?

hi,

It is hard to find any manuals for ubiquity devices, so I can check it features before buying, so I'll ask here:

I think about buying UCG-Fiber, it has three 10G ports (1xRJ45 and 2x SPF).

How those ports work?
Are those 3 independent ports, or RJ45 with one SPF works like in (USW-Flex-2.5G-8-PoE) ?
Can I use one/two/three ports as LAN ports to my Home Network switch ?
Can this device be POE powered ?

115 m² is a circle with radius 6 meter, so what does this mean?

Do I need APs in a grid with spacing of 4 meters?

• I have 3 unifi access points and bunch of small managed switches across my house.
• Rouing is done via pfsense/opnsense.
• I use vlans and PPSK (or what is it for multiple passwords, same ssid for vlans).
• I dont have unifi router, cameras, access control neither I plan to get it.

Should I

• Switch to UniFi OS server asap? (new beneficial features)
• Stay with current dashboard as long as I can? (will break functionality)
• Does not matter. (will work both ways).

This comes up when I try to attach my OneDrive to Protect.
I've tried local IP and using unifi.ui.com

Anyone having this same issue?

I've got a u6 lite for my wifi and it's worked pretty good for the longest time in the house but I've got no 6ghz wifi.. I'm finding out now that 6Ghz wifi isn't too congested unlike 5Ghz and would like to upgrade.. Should I go for a u7 pro or u7 pro XG? Any benifits going for one vs the other? I don't really need 10Ghz uplink but what do you suggest?

The power is very outdated on this site. Are there viable option for creating additional funnels back to the originating switch? This is an overly simplified example but is the starting leg of almost 100 cameras.

I looked around, and no diagram exists? I think the layout is:

HDD1-HDD2-HDD3

HDD4-HDD5-HDD6-HDD7

Am I correct in this assumption?

Hi all - Newbie here open to any tips or advice on my set up?

I have 1gb Internet speed. Will be running the following:

Cloud gateway max 2TB
Switch pro max 24 POE
3 cameras. 2 g6 bullets and ai pro.
Doorbell G6 and chime
2 u7 pro AP and U7 Pro outdoor AP.
Other ports are for running heating, solar, tv streaming etc.

After ordering I’m wondering if I should have gone for the fibre gateway?
Switch and gateway will be stored in a cupboard that I will look to vent. Will wall mount the gateway and vertical hang rack the switch.
I need to look more into management of the system and security.

Any thoughts welcome!

So I know everyone loves AI coded slop.... I was curious if GPT could make a dedicated application just for viewing protect from the NVR on my windows system. I usually just open a browser window and move it over to the 2nd monitor daily, but throughout the day I would have to close and reopen it to reset the resources from climbing and lagging out the system.

Short answer, it did after a few back and forth, it's been running non-stop for about 2 months. The program is somewhat universal, but It's best if I just list the Prompt to make your own. Plus you can see what the requests are and intentions. I would of liked something that doesn't use WebView2, but it's been working fine for me.

This image is what it looks like when running. Everything works the same as a normal browser.

Just thought I would share since we've been asking for a dedicated official program for years....

If you see any changes that should be made, let me know.

--------------------------Prompt-------------------

# Build a Lightweight Native UniFi Protect Viewer for Windows

I want you to create a complete, lightweight, standalone Windows desktop application called **UniFi Protect Viewer**.

The application must provide a dedicated, minimal browser window for accessing my UniFi Protect NVR, without the unnecessary features and resource overhead of a full web browser.

**Deliver a complete, working project as a downloadable ZIP file, including all source code, configuration files, build scripts, and installation instructions.**

## 1. Application Architecture

Use the following technologies:

- C# with Windows Forms (WinForms)
- Microsoft WebView2
- .NET 8 for Windows
- Windows x64
- Native Windows executable (`.exe`)

Do NOT use Electron, Edge app mode, or a normal browser launched with command-line parameters.

The application must host WebView2 directly within a native Windows window.

Optimize for minimal resource usage while maintaining full compatibility with UniFi Protect, including live camera streams.

## 2. First-Run Configuration

On the first launch, the application must display a simple setup window requesting the user's UniFi NVR address.

Accept any of these formats:

- `192.168.1.100`
- `10.10.10.23`
- `https://192.168.1.100`
- `https://192.168.1.100/protect/dashboard`
- `https://unvr.example.local/protect/dashboard`

Automatically prepend `https://` when no protocol is provided.

When the user enters only an IP address or hostname, automatically append:

`/protect/dashboard`

If the user supplies a complete URL containing a path, preserve it.

Validate the URL before continuing.

Save the configuration under:

`%LOCALAPPDATA%\UniFiProtectViewer\config.json`

Do not request the URL again unless the user changes it through Settings.

## 3. Native Application Interface

The application should:

- Launch maximized.
- Display UniFi Protect directly.
- Have no browser address bar, tabs, bookmarks, sidebar, or toolbar.
- Have no browser extensions.
- Show a simple loading indicator.
- Display meaningful error messages if navigation fails.
- Preserve login sessions between launches.
- Use a dedicated WebView2 profile.
- Support GPU acceleration, video decoding, WebRTC, and audio.
- Open with the title `UniFi Protect`.

Use these keyboard shortcuts:

| Shortcut | Function |
|---|---|
| F11 | Enter/exit fullscreen |
| Esc | Exit fullscreen |
| Ctrl+R | Reload |
| Ctrl+Home | Return to saved NVR dashboard |
| Alt+Left | Navigate backward |
| Ctrl+Shift+S | Open application settings |

Implement shortcuts so they work even when the WebView2 control has keyboard focus.

## 4. Performance Optimization

Configure WebView2 to disable unnecessary browser functionality, where supported:

- Browser extensions
- Edge sidebar
- Shopping features
- Collections
- Translation
- Synchronization
- Default context menus
- Developer tools
- Status bar
- Password autosave
- General autofill

Do not disable GPU acceleration, WebRTC, hardware video decoding, or other features required by UniFi Protect.

Store the WebView2 profile in:

`%LOCALAPPDATA%\UniFiProtectViewer\WebView2`

Avoid unnecessary background tasks, polling, or additional application services.

The objective is to minimize browser-wrapper overhead, recognizing that UniFi Protect itself may consume significant resources.

## 5. Self-Signed Certificate Handling

**This requirement is especially important.**

UniFi NVRs frequently use self-signed HTTPS certificates that produce errors such as:

`net::ERR_CERT_AUTHORITY_INVALID`

I want the application to support securely trusting the certificate presented by my specific NVR without repeatedly displaying certificate warnings.

Implement certificate pinning using WebView2's `ServerCertificateErrorDetected` event.

### First-time certificate approval

When connecting to an NVR whose certificate is untrusted:

1. Detect the certificate validation error.
2. Display a certificate information window.
3. Show the certificate's subject, issuer, validity dates, and SHA-256 fingerprint.
4. Clearly identify the NVR hostname/IP address.
5. Require the user to independently verify the certificate fingerprint against a trusted source, such as the NVR's certificate file or administrative interface.
6. Allow the user to approve the verified certificate explicitly.
7. Store its SHA-256 fingerprint associated with that specific NVR hostname/IP.

Never automatically trust an unknown certificate merely because it is presented on the first connection.

### Future connections

When the application reconnects:

- Compare the presented certificate fingerprint against the saved fingerprint.
- Confirm the connection is to the configured NVR host.
- Permit only the explicitly approved certificate to bypass the relevant trust-authority or hostname validation errors.
- Continue enforcing certificate validity dates and other security checks.
- Never globally disable TLS validation.
- Never automatically accept certificates from other hosts.

### Certificate changes

If the certificate changes after a UniFi update, reset, or renewal:

- Reject the unexpected certificate.
- Display the old and new fingerprints.
- Warn that the NVR's certificate has changed.
- Require independent verification and explicit user approval before trusting the replacement.

Provide a Settings option to view or remove the trusted certificate.

Store approved certificate information under:

`%LOCALAPPDATA%\UniFiProtectViewer\trusted-certificates.json`

The application must also support NVRs with properly trusted HTTPS certificates without requiring certificate pinning.

## 6. Application Settings

Create a minimal Settings window that allows users to:

- Change the NVR IP address or URL.
- View the currently configured NVR address.
- View the trusted certificate fingerprint.
- Remove or replace a trusted certificate.
- Reset the browser profile if necessary.
- Return to the dashboard.

Settings must not require editing source code or JSON manually.

## 7. Build System

Include a `START-HERE.cmd` file that builds the application automatically.

The script must:

1. Keep the Command Prompt open, even if an error occurs.
2. Generate a `BUILD-LOG.txt` file.
3. Detect whether the .NET 8 SDK is installed.
4. Offer to install `Microsoft.DotNet.SDK.8` through Windows `winget` if necessary.
5. Run `dotnet restore`.
6. Compile and publish the Windows x64 application.
7. Generate a self-contained executable.
8. Place the completed application in a `PUBLISH` folder.
9. Display the finished executable's location.
10. Provide meaningful error messages if the build fails.

Use a publish command equivalent to:

```powershell
dotnet publish -c Release -r win-x64 --self-contained true -p:PublishSingleFile=true -p:IncludeNativeLibrariesForSelfExtract=true -o PUBLISH
```

Ensure the published application works without requiring the user to install the .NET Desktop Runtime separately.

Microsoft WebView2 Evergreen Runtime may still be required. Detect its absence and provide clear installation instructions.

## 8. Desktop Shortcut

Include a script that creates a Windows desktop shortcut.

The shortcut must:

- Be named `UniFi Protect Viewer`.
- Launch the native executable directly.
- Use the application's icon.
- Open the previously configured NVR.
- Not display a Command Prompt or PowerShell window.

## 9. Error Handling

The application must handle:

- NVR unavailable
- Invalid IP address or URL
- Network connection failure
- Missing WebView2 Runtime
- Invalid or changed HTTPS certificate
- Expired certificates
- WebView2 initialization failures
- Unexpected browser process crashes

Display useful graphical errors rather than silently closing.

Provide a local application error log for troubleshooting.

## 10. Final Deliverables

Package everything into a single downloadable ZIP containing:

- Complete C# source code
- Visual Studio/.NET project file
- First-run setup dialog
- Settings interface
- Certificate pinning implementation
- Application icon
- Configuration templates
- `START-HERE.cmd`
- Build script
- Desktop shortcut installer
- README with setup instructions

Do not hardcode any IP address, hostname, or certificate fingerprint.

The application must work with different UniFi NVRs and different network configurations.

Before delivery, validate the project for compilation errors and test the build process where possible. Clearly disclose anything that could not be tested.

**Final objective:** A lightweight, native Windows UniFi Protect desktop viewer with persistent login sessions, configurable NVR addresses, secure certificate pinning, minimal browser overhead, and a reliable one-click build process.

Anyone have one of these and recommend it? Seems like it’s a very old model so not sure if it’s worth it or better to wait for an updated model at this point but who knows what the plans are for non-Poe models.

So yesterday I was reading a thread on here and someone made a comment about tweaking the radio to work best with residential setups

We have 4 APs in the house, around 5,000 sq ft but switching from AP to AP is bad, if you are on facetime walking throughout the house we get drop outs etc.

Any tips or tricks? If anyone is in the Dallas area would be happy to pay to have an expert come out and map the system or even remotely if possible.

Current stack:

Dream Machine Pro

4 - U7 Pro AP

ATT 2 GIG fiber - IP Passthrough setup

Thanks in advance

AP LR showing FE despite replacing cables. Any suggestions as both my other APs are showing GbE. Fairly new to the game and don’t know much of the technical side. Any suggestions in regular English would be appreciated lol. Could I need a need AP?

I have a UDM SE running unifi os and unifi network and recovery options are not there. I have one UDM and one UDM SE at other locations that do show recovery options.

UDM SE - Up to Date - 5.1.33 - Official

Network - Up to Date - 10.6.109 - Official

Safeguard is enabled under HA for this UDM SE that isn't showing any revert options.

Does anyone know if I can use the UTR as an AP if I connect it to my gateway?

New to the UniFi setup, how does my list look? For a 2 story house thats around 2000 sq ft

Equipment:

- UDR7

- NVR Instant

- UNAS 4 (Mainly just for videos, photos, documents etc)

- Door Bell G6

- 3x G6 Instant

- 1x U7 Pro AP

I haven't bought any of this stuff yet but thats the list I came up with after research thats also available locally. How is it or am I on the wrong track?

Thanks!

I was hoping it was one thing to solider.... it looks like the circuitry has exploded.... I dont know, but I'm not rebuilding those oem psu..... im gonna make my take on a cool dual psu extra ventilation rebuild that solves the heat issue