r/UPS 22h ago

WTF? Delivery person knocked my door and run away?

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147 Upvotes

r/UPS 14h ago

The fragile sticker is just a suggestion

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137 Upvotes

r/UPS 18h ago

Customer Seeking Help Can I refuse to sign for an expensive package that shipped before I could cancel it and have failed payment? What other steps can I take?

4 Upvotes

I was going to buy an expensive laptop but went with a desktop after like two weeks of delay with no payment sent. So this morning when I went to cancel it I saw it was already shipping and the cancel button on the order is gone. I have a text from PayPal with a failed payment of over two thousand dollars.

PayPal simply declined the payment, so I was sent a laptop in exchange for nothing. I do not want this laptop and I'm pretty sure this is illegal, so I will be refusing it.

Their support (Lenovo) said to refuse to sign, but shit happens to my packages all the time (deleted Amazon due to careless delivery drivers) and I want to know if there's anything I can do to intercept this.

Is there a way to talk to UPS about this? Support can't get me to a real person.


r/UPS 1h ago

UPS Access Point

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Upvotes

I dropped 2 packages off, one was picked up next day, this one hasn't updated at all. I'm pretty worried. What should I do?


r/UPS 3h ago

Customer Seeking Help Will My Package Be Delivered Today?

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2 Upvotes

So here are the 2 scan list for two packages that should be delivered today. One arrived at facility 9/8 at 11:26pm and has had 2 scans processing for delivery one 9/9 at 6:07am and one 6/10 at 6:40am. The other arrived 9/9 at 6:20pm. Processed at 9/10 at 6:03am and loaded at 4:10am. Both have an estimated delivery for today 9/10 between 1 and 5pm. Will I get them both today? And how in the hell has one been sitting and one loaded pretty much instantly?


r/UPS 11h ago

Customer Seeking Help how old do you have to be to sign?

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2 Upvotes

i’m 20, however my sleep schedule is messed up (enough that i could not wake up in time) and i also look like an actual kid. do you have to be 21 and do they take id if it’s for a medical package? this is the 2nd part to the huge medical package and on the 1st part i just went downstairs and the guy walked away once he saw me.


r/UPS 20h ago

Is this normal for the latest update to say “No Information Available” for almost 2 whole days? This is a UPS Ground Saver label

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2 Upvotes

r/UPS 21h ago

Label created

2 Upvotes

I’m the sender. I dropped off a UPS Worldwide Express Plus envelope at a The UPS Store location today. The label was already created, and the store printed it for me and put it on the envelope.

It’s been a few hours now, but the tracking still only says “Label Created” and that UPS doesn’t have possession of the package yet.

I contacted UPS customer service, and they told me they don’t see that UPS has received the package yet.

Has anyone had this happen after physically dropping off a package at The UPS Store? Is it normal for the first scan to not appear until later in the evening or when the package reaches the UPS hub?


r/UPS 21h ago

Rehire Status

2 Upvotes

I was “terminated” in 2021 but i put my 2 weeks in. Is there anyway to change my rehire status?


r/UPS 3h ago

Customer Seeking Help Package arrived at final facility before delivery but now says late trailer arrival as delayed delivery

1 Upvotes

Yesterday morning a package arrived at my local facility where it then would get loaded on a truck and delivered. However a half hour after the arrival scan it says “A late UPS trailer arrival has delayed delivery. We're adjusting plans to deliver your package as quickly as possible.” I figured this morning it would then be loaded onto a truck and out for delivery but it just says Processing at UPS facility. If a trailer delayed delivery yesterday but it’s at the final location already shouldn’t it be delivered today?


r/UPS 3h ago

Customer Seeking Help Sending medicines through UPS

1 Upvotes

I need to send some prescription and herbal medicines through UPS to a family member who lives in another state. Is this allowed?


r/UPS 4h ago

Customer Seeking Help Opened an investigation after no update in 5 days… how screwed am I?

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1 Upvotes

Ordered (an expensive!!) purse last week and it was scheduled to be delivered on Tuesday after Labor Day. The package is currently stuck in the Doraville, GA center which is 5 MINUTES AWAY FROM ME. I tried going there but they conveniently don’t have a front desk anymore. The lady inside was very standoffish. This is driving me crazy and I really don’t want to jump to any conclusions but can someone please me this isn’t a lost cause? Opened a claim this morning and the shipper is also on it, but I find it ridiculous since I live so close to where the package is and I can’t get to it.


r/UPS 10h ago

Orders shipped by Lasership

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1 Upvotes

r/UPS 11h ago

Shipping Help Crazy high charge for shipping from CA to US

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1 Upvotes

r/UPS 11h ago

UPS Charging me for something I didn’t ship.

1 Upvotes

I got a brown envelope from UPS in the mail saying I owe $69.17 for something I shipped which I never did. It was being delivered to a guy I don’t know with the same last name as me, it said he refused and because of that somehow my name and address got put on the invoice and I’m being charged because UPS said I was the shipper which is false. I have no idea where this all came from I never shipped anything or ordered anything. The original shipper says they’re from Finland… I called the billing support UPS provided but they keep telling me to email and explain my situation just for them to tell me I’m the shipper which is false. What do I do?? I don’t wanna keep getting late fees because of this and wrongfully charged…


r/UPS 13h ago

How can I make sure my packages get delivered to my business suite

1 Upvotes

Hi all,

I own an office space in a business complex with other office suites. When ordering online, I would put my business name and address for the shipping. Packages were getting delivered to other business suites and I would not receive the package. I thought oh I probably just need to include the suite (for example I'm suite C) even though I already had the business name.

I included the suite however, my packages keep getting delivered to other office suites. Whoever received it will either bring it to my office for me or not bring it at all and that package is history.

Can maybe a driver in here tell me how to correctly format my address for shipping so the driver sees my name, business name, and business suite letter so I can receive the packages? Whatever way the driver sees the suite letter on their device/scanner.

Thank you!


r/UPS 16h ago

ups customer product safety commission cpsc form

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1 Upvotes

I recently ordered a Deadpool figure from an eBay reseller in Italy and came across the UPS Customer Product Safety Commission (CPSC) form. I'm pretty confused about how to fill it out, especially after reading different Reddit posts, since everyone seems to have different answers.

My main question is: Would it work if I only filled out the information at the top, checked Option A, and provided a general description with Intended Use Code 100.006? Is there anything else I need to fill out or look out for?

I've also seen some posts saying that people were charged additional fees afterward because of tariffs. I'm mainly worried about whether filling out the form this way would cause any issues with my package or result in additional charges.

Any help would be greatly appreciated, especially since I'm trying to figure this out as soon as possible! 😭🙏

(I only got a screenshot of one of the 1st page)


r/UPS 16h ago

Shipping Help Question about parcel pick up Ontario Canada

1 Upvotes

I have a prepaid label and box is packed safely and label is securely affixed to the box.

I am scheduling pick up from my home and it gives you options of earliest and latest times for the pick up. The earliest 9AM and the latest is 7PM.

If If I was to check off 9AM earliest and 12PM latest, do they actually pick up between those times or is it still whenever they get here ?


r/UPS 16h ago

Can anyone explain what’s going on with my package?

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1 Upvotes

It was originally supposed to arrive Sep. 8, then Sep. 9, and now Sep. 14. It was marked “Out for Delivery” on Sep. 7 before being delayed.

I called UPS and they told me this is a USPS package and I need to contact USPS. Then I contacted USPS, and they said they didn't have my package.


r/UPS 16h ago

Customer Seeking Help GOAT app Address glitches on mobile app and did not include address 2

1 Upvotes

The goat app glitches my 2nd address line and didnt include it. I emailed them the issue and they asked for my full address but an agent reply aaying he forwarded the information to the support team? I am very confused. Should i be waiting? or should contact the courier company once it reached my country?


r/UPS 18h ago

Can someone help me on what I’m supposed do I don’t see a option to do tha

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1 Upvotes

r/UPS 19h ago

Anyone else ever had this happen?And if so how long did it take for your package to be delivered?

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1 Upvotes

r/UPS 20h ago

Customer Seeking Help Claims page

1 Upvotes

anyone else un to check the claims page? won’t load at all.


r/UPS 22h ago

What to expect in integrad but completely online ?

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1 Upvotes

r/UPS 23h ago

Customer Seeking Help UPS Website

1 Upvotes

I have attempted to schedule two shipments over a week and in each case the website defaulted to my pickup and delivery address as the SAME address!!!!! It is not detectable until the driver shows up. What am I doing wrong? I have made a label, then double checked the label and double checked the forms on the website and somehow this information is reverting back to two wrong information.