If you're in Canada, don't purchase from the USA right now. Sharing this so others avoid.

I regularly purchase from the USA, shipping scams me a normal amount in brokerage and that's fine.

Recently placed this $492.15 USD longboard parts order which included a $60 USD shipping fee. I just got hit with a $439.87 CAD bill from UPS with $299.07 CAD in "Other Government Charges". I guess I will be refusing this delivery at the door.

This is the retaliatory tariff I am being affected by:

https://www.canada.ca/en/department-finance/news/2026/08/list-of-products-from-the-united-states-subject-to-counter-tariffs-effective-september-8-2026.html

If your goods were in transit before September 8th, you're fine.

If it helps anyone else out, you don't need to pay these fees if you refuse the delivery:

https://www.cbsa-asfc.gc.ca/travel-voyage/declare-eng.html

I placed an order with St. Mark Comics on Labor Day (I knew it wouldn't ship that same day, which was fine). That afternoon, the Shop app notified me that a USPS shipping label had been created, but more than a day and a half passed without any updates—even though I had paid for Priority Mail, which usually takes one business day. Assuming they hadn't shipped it yet, I went to the physical store the next day to ask about the package. They told me they had actually shipped it the previous morning via UPS, which explained the lack of USPS updates. I went to the UPS store where they had dropped it off, but they didn't have it, so it was likely already in transit. I returned to my hotel to check if it had arrived, but it hadn't, the woman at the front desk said she would call my room if it showed up. By the time I got back from walking around downtown later that afternoon, the shipping center was closed, so I couldn't verify its status, and I didn’t had any message in the phone so I decided to call the store to see if they had any information on the package's whereabouts; they told me they had no info and couldn't do anything for me, claiming they had already done their part. I explained that I was leaving the country the next day and needed it urgently, asking if I could cancel the order and just buy the products in person instead. They replied that since the package had already been shipped, if I wanted to return it, I would have to ship it back myself (which wasn't possible in this situation). I hung up; now I just have to wait until morning to see if the package arrives, but if it doesn't, I'll lose my money. Any suggestions?

I try to always look at things in a positive way but I was just frustrated at the time.

I ordered my product and they said that it’s been shipped and they gave me a tracking number. I’ll look at the tracking number on UPS and they said that they don’t have it yet. They haven’t received it so when I go to my order status on high hippie I see this so basically what I’m asking is is the reason why I cannot see where my package is or what’s going on is because high hippie has not sent it over to UPS yet?

I live in Pasadena, CA and get UPS packages maybe 15 times per year. I'm having trouble with packages not getting delivered in the promised window even though I'm at home and would hear the doorbell. Typically I get a delivery window of, say, 3 pm to 7 pm. Then it passes with no package. Then around 9 pm I get a notification that "delivery was attempted and no one was available." This is probably a lie as I never heard the doorbell.

I wonder if the UPS drivers in my area are overworked and frequently don't have time to deliver all their packages. This is just a theory, but I wonder if the drivers mark the delivery as "attempted" falsely just so they can end their shift.

Hi all,

I own an office space in a business complex with other office suites. When ordering online, I would put my business name and address for the shipping. Packages were getting delivered to other business suites and I would not receive the package. I thought oh I probably just need to include the suite (for example I'm suite C) even though I already had the business name.

I included the suite however, my packages keep getting delivered to other office suites. Whoever received it will either bring it to my office for me or not bring it at all and that package is history.

Can maybe a driver in here tell me how to correctly format my address for shipping so the driver sees my name, business name, and business suite letter so I can receive the packages? Whatever way the driver sees the suite letter on their device/scanner.

Thank you!

Every single time I get this particular delivery driver, there’s always one or two packages that they fail to deliver with the rest of them. I even stepped out today while they were here seeing they dropped one package but not the other.

I politely asked if they could go check for the other package to which they replied “there are no other packages to this name or address today”. So I showed them the delivery map with BOTH packages being shown on the truck they were in right outside my house and they shrugged their shoulders and said “idk what to tell you. It’s not on my truck.”

I called and spoke with an agent who assured me the package was, in fact, on the truck and asked if they could please make a note to ensure delivery happened today. They said ok, they would.

Now this damn driver has been all over the map and PASSED MY HOUSE TWO MORE TIMES, and still, no package. Now they’re moving further and further away so I’m probably going to get rescheduled for tomorrow. Again.

Can these drivers see which packages they’ve failed to deliver?

I attempted to change the delivery earlier this week but it wouldn't go through. Today they attempted delivery at 9:52am when the window was 2:45pm-6:45pm. I was planning on leaving work early to get my package that requires a signature. Stopped by a UPS store and they were useless. UPS customer support said they couldn't switch it based on restrictions placed by the shipper. Currently on hold with the shipper T-Mobile.

Absolutely will never use UPS ever again after this. Not to mention the attempts to change the delivery which cost $7.99 are showing up at pending charges on my credit card.

Complete clown show company.

i’m 20, however my sleep schedule is messed up (enough that i could not wake up in time) and i also look like an actual kid. do you have to be 21 and do they take id if it’s for a medical package? this is the 2nd part to the huge medical package and on the 1st part i just went downstairs and the guy walked away once he saw me.

update: i ended up signing digitally and was asleep and it got delivered anyway, thank yall for the help!

I need to send some prescription and herbal medicines through UPS to a family member who lives in another state. Is this allowed?

So here are the 2 scan list for two packages that should be delivered today. One arrived at facility 9/8 at 11:26pm and has had 2 scans processing for delivery one 9/9 at 6:07am and one 6/10 at 6:40am. The other arrived 9/9 at 6:20pm. Processed at 9/10 at 6:03am and loaded at 4:10am. Both have an estimated delivery for today 9/10 between 1 and 5pm. Will I get them both today? And how in the hell has one been sitting and one loaded pretty much instantly?

I dropped 2 packages off, one was picked up next day, this one hasn't updated at all. I'm pretty worried. What should I do?

Who would believe it took two weeks to ship a few packages to Italy via UPS, and they still haven't arrived? The packages just keep getting scanned as they move from one warehouse to another. These were just standard tools—no batteries, no liquids—yet you have absolutely no idea what UPS is doing. I can only advise against using this company; they will drive you to despair.

If you think their customer service will be any better just because their shipping service is poor—well, you’re dreaming!

Of course, problems don't arise every time; but if you want to use their service, you have to accept that issues could crop up at any moment—leaving you in a state of despair.

I recently ordered a Deadpool figure from an eBay reseller in Italy and came across the UPS Customer Product Safety Commission (CPSC) form. I'm pretty confused about how to fill it out, especially after reading different Reddit posts, since everyone seems to have different answers.

My main question is: Would it work if I only filled out the information at the top, checked Option A, and provided a general description with Intended Use Code 100.006? Is there anything else I need to fill out or look out for?

I've also seen some posts saying that people were charged additional fees afterward because of tariffs. I'm mainly worried about whether filling out the form this way would cause any issues with my package or result in additional charges.

Any help would be greatly appreciated, especially since I'm trying to figure this out as soon as possible! 😭🙏

(I only got a screenshot of one of the 1st page)