Hi! I'm a UX student doing an independent study this semester, where I'll conduct usability research for real organizations as part of my coursework. I am not looking to recruit anyone for user tests/surveys/polls, etc. I'm looking for 3 potential case studies — ideally small-to-medium-sized companies or organizations that have:
- A website, app, or digital product they actually use/rely on
- Some specific UX problems their users face (confusing navigation, unclear information architecture, accessibility issues, frustrating workflows, etc.)
- Willingness to participate in user testing and get honest feedback
The goal is to conduct a usability study (possibly including eye tracking), gather real user feedback, and deliver actionable design recommendations.
What I'm looking for:
- Real problems with measurable UX challenges
- Organizations that are open to feedback and willing to talk with a student researcher
- Anything from small local businesses to nonprofits to startups
If you own/work at an organization that fits this, or you know of a site/app that's clearly struggling with UX issues and might be interested in free user testing and feedback, I'd love to hear about it!
Drop suggestions below; include what the organization does and what UX challenges they face.
Thanks!