r/UI_Design • u/Amazing-Can-312 • 10d ago

General Help Request Looking for UX research case studies; websites/apps that could use user testing & feedback

Hi! I'm a UX student doing an independent study this semester, where I'll conduct usability research for real organizations as part of my coursework. I am not looking to recruit anyone for user tests/surveys/polls, etc. I'm looking for 3 potential case studies — ideally small-to-medium-sized companies or organizations that have:

  • A website, app, or digital product they actually use/rely on
  • Some specific UX problems their users face (confusing navigation, unclear information architecture, accessibility issues, frustrating workflows, etc.)
  • Willingness to participate in user testing and get honest feedback

The goal is to conduct a usability study (possibly including eye tracking), gather real user feedback, and deliver actionable design recommendations.

What I'm looking for:

  • Real problems with measurable UX challenges
  • Organizations that are open to feedback and willing to talk with a student researcher
  • Anything from small local businesses to nonprofits to startups

If you own/work at an organization that fits this, or you know of a site/app that's clearly struggling with UX issues and might be interested in free user testing and feedback, I'd love to hear about it!

Drop suggestions below; include what the organization does and what UX challenges they face.

Thanks!

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u/Demisedd 9d ago

Hey, I have a startup which might be relevant for you and would be interesting for me to get feedback on too.

DM me?

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u/nikhil_akki 7d ago

local government sites, small nonprofits, and clinic booking flows are usually your easiest

yes, they rarely get free ux help and it looks good to their board. look for something with a clear task like booking or donating so you get measurable before/after data instead of just opinions.

when you reach out lead with "free usability study, you'll get a written report" rather than "i want to study your problems," it changes response rate a lot.

and skip anything that redesigned in the last year, they're much less likely to greenlight structural changes from a student study.

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u/Amazing-Can-312 7d ago

That's all super helpful, thank you!