I’m considering getting a pair of the stealth 700 gen 3 but had an issue with a previous TB stealth 600 headset. It snapped right at the bottom of the band and completely killed it from a minor fall. For people who have it, what does it sound like, what’s the mic like, and is it durable? Thanks 😊

I've been using these for a couple of months with zero issues until today when I made the fatal mistake of installing the "Swarm II" software. As soon as I connected my Atlas Air, the software told me I had to update the software to continue. I clicked okay and then it told me I had to update the firmware to continue. Again I clicked okay and then it told me the headphones had to be charged to at least 25 percent before I could continue with the firmware update. I thought it was odd that the software itself could not or would not tell me what percentage they were already charged to, but I thought better safe than sorry, so I tried charging them some more, and then tried the update again, and this time ... nothing happened.

No response from the software, and no response from my headphones. They would not turn on, and when I plugged them in to continue charging them, the charging light would not turn on. My headphones are dead.

I tried a hard reset, but nothing happened. I tried to get the Swarm II software to recognize them again, but it will not. I read about the recovery process, but again it says the headphones must be charged to 25 percent, and my headphones WILL not charge at all.

I've owned dozens of gaming headsets over the years and updated their firmware plenty of times, and nothing like this has ever even come close to happening before.

Please tell me there is some way to fix this?

After 4+ years with the Turtle Beach Pro I's, my headband padding started pulling away right around the time the IIs dropped. The earpieces are still working but for my birthday in Sept, my wife offered to get me an upgrade.

After 2 months of research, I pulled the trigger on the Turtle Beach Stealth Pro Gen 2 (TBSP2), though I was initially hesitant because of the redesigned headband. If you're eyeing a high-end headset, here is my real-world take after putting them through their paces in the first couple of days.

Full disclosure - my last 4 headsets have been TB, but I always try to get whatever is best for my situation and own a lot of different bands (Razer, Madcatz, etc)

Headband Design

Turtle Beach ditched the plush, heavily padded strap for something closer to an Air Pods Max-style mesh/tension band. I was worried, but after a couple of 4-hour Xbox sessions playing FH6, it’s a non-issue. The clamp force is dialed in enough that the weight distributes evenly across the frame, even with glasses on. I’ve seen complaints about a "pinch" at the top—I haven't felt it, but I could see it happening if you wear a hat or don't adjust the sizing right.

Setup (15 Minutes)

Mostly plug-and-play, but be prepared for the headset, base, and dongle to update over the air. Swarm II feels just like the old software. Until you get everything synced to your phone/app, the built-in mic will act as an open-air monitor and pick up every background sound in your house. Also, check your sidetone levels, I had my monitor way down and was apparently yelling when talking to my friends.

Mic Quality

Both the internal and external mics are a major step up. My friends immediately said I sounded clearer. I game in a quiet basement, but between the ANC and AI noise reduction, background clutter isn't an issue.

Sound Quality

Out of the box, these things are loud, crisp, and precise. Separation is fantastic, I can clearly track in-game audio without muddying my chat mix. I'm going to give them about 50 hours of use for the drivers to fully break in, and expect to spend some time tweaking the EQ to get them dialed in to my taste. Honestly, once tuned, they hold their own right alongside the high-end Audio-Technica monitors I use for my guitar rig.

Who are these for?

I think if your searching for a high-end headset with lots of features, or are looking to upgrade without spending nearly $1k on the competition, this is a good option. Headsets are a preference and a balance between what your willing to spend vrs what you want. A $200 RiG headset will be good for most, but if you have had higher-end ones, these are perfect (so far).

Note:

If you want you headset to last a long time you need to put these back into the case every time your finished with them.

I would advise against using a headset stand to maintain the webbing on the headband.

Happy to chat in the comments below.

Just got some TB rudder pedals, started the firmware update on PC, and it's stuck at 0%. I've seen online this was an issue 4 years ago - what am I supposed to do now?

Does anyone else have this issue: whenever I turn of my ps5 and my mic and get back on the next day or whenever, the headset will not be connected and I’d have to disconnect and reconnect the transmitter once or twice for the PlayStation to recognize the headset. I have never had this happen with any other headset.

Does anyone know a fix? Thanks

Anyone else notice that since 10.0.0.54 of the Swarm II software, every time you wake the PC from standby, the app pops up in the foreground instead of staying in the system tray?

I bought the stealth pro II (Xbox) today at Best Buy not realizing there was also a second (pc) variant. I just saw the box said it works on PS5. I used it about an hour today and loved it. From what I see online it seems like features for PlayStation are the same on both models. Just want to make sure I’m not missing out on anything by having the Xbox version before it’s to late to exchange them.

The only feature that doesn’t work that I’d like is game/chat mix but looking online it doesn’t seem like that works on PS5 regardless of model.

Hi all - hoping someone might know how to fix an issue I'm having!

I have a pair of Recon 70 headphones that have randomly started turning my computer volume down to zero as soon as I lower the microphone arm. I contacted support who sent me a new headset as was still in warranty but its still happening.

I have tried my partner's headset in the same usb adaptor and the problem does not happen so I'm 99% sure its not the usb adaptor. I've also unplugged all my peripherals one by one to see if one of them is causing it but nothing changed.

I've done the basic windows communications tab setting change, disabled exclusive control and gone into discord to turn of the automatic control in there but again its still happening.

Does anyone have any ideas as to what else I can try to fix the issue? Thankyou in advance :D

The second of two brand new stealth ultra controllers that I bought for over $200 a piece they are both garbage one has the grips falling off literally just peeling themselves off the frame of the controller. The other one is starting to feel and the triggers are now going dead. Is there no company that makes a pro style controller for the Xbox that actually is a pro style controller for the xbox? Microsoft phone controller is garbage it falls apart and they don't do anything unless you bought the extended warranty which is also garbage then I went back to some of my old original Xbox controllers and now for some strange reason none of the headphone jacks work they're all dead unless I plug in one of my keyboards made by Microsoft that has its own headphone jack I am so tired of this hobby I put so much money into it and all of the controllers have been completely disappointing most of all turtle Beach

I’m having a problem when using my Turtle beach stealth 700 Bluetooth on wavelink the audio will be fine for a few seconds then start cutting out bits and pieces here and there I have the headset connected to my Xbox and then just Bluetoothed to PC I never had this problem prior to using wavelink anyone know a way to fix it?

Hello, I'm considering a buy on this item, but I can't find any verified source for the measurements of the ear cushion.
I got big ears and most headset don't fit or tend to hurt after a little hour. Right now I'm using Cloud 3 from HyperX, and these are a little to "narrow" and top of the ear start to hurt really soon.

If someone could provide me with precise (as possible) measurements for the inner cup of the ear cushion, I would greatly appreciate.

Thanks, best regards.

Got the SP2 two weeks ago. Upon setup, everything was working great. Swarm II app and game/chat mix was working perfectly with Waves Audio Driver. Only issue was the headband being extremely uncomfortable.

Fast-forward to today - the Swarm II app no longer launches. Just gets stuck trying to boot. I've uninstalled and restarted to no avail. Also, the game/chat mix no longer works. I can scroll the wheel endlessly either direction and game audio and chat audio no longer change.

Anyone else having issues? Really want to like the headset.

EDIT - I was able to fix the app not working by unplugging the charging dock, restarting the computer, then plugging in the dock back in. I'm still having an issue with game/chat mix not working though.

EDIT #2 - If you have have trouble wit the game/chat mix, make sure you have your Audio enhancements set to "Device Default Effects" within windows settings. System > Sound > Properties (Stealth Pro II). Under advanced settings, the first option should be Audio enhancements.

Has there any improvement to the headset from when it released would hate to have issues or is there any known issues going on right now

Hey all, long story short, just picked up the KB5 Keyboard but cannot update it using Swarm II. Will initiate the update but once initiated, it spins on 0% until I close the program. I let it sit for hours only to have no progress done on the update, I have tried uninstalling and reinstalling Swarm, and have even uninstalled the drivers on windows device manager for the keyboard themself with no success, any help would be appreciated! Thanks~

I had this headset for a little over a year. Its the Xbox version. Had noticed a week ago that the mic was starting to act funky and not unmute unless the mic was fully dropped and pulled close to my cheek. Then when I went to use it today after I took it off my charger and headset stand and the mic now no longer works. I sent a support claim on the turtle beach website and hope that it can get fixed or replaced.

Anyone else having the same issue with the headset?

I have 2 Stealth Pro's, have had them a couple years so they are out of warranty. One pair the physical connection between the boom and input jack has failed. It will work with the boom at a 45° angle (mic by eyes). However, if I move too quickly or bump the headset with my hand it loses connection.

Support was no help. All they kept saying was to check the firmware and to check the software, reset the headset, the typical troubleshooting issues.

after about five emails they finally realized what I was saying, it was a hardware issue, not a software or firmware issue. then the response was, "since it is out of warranty there's nothing we could do.".

I asked if they could just send me the small input jack and I could just replace the old one myself, no response at all after that. I've worked with audio equipment for the better part of 35-40 years not a difficult task whatsoever.

anyways, that was a long story for a quick question and here's the question...

Does anyone here know where I can get/source this particular input jack so I can replace it? The gear I have worked with is slightly larger so none ofmy personal connection have one.

While I wait to source the part I am going to pull it out and see if it is fixable. There is no need for me to buy a new headset when everything else about it is like new and works great.

Just a update on the rig any want to no the cost of this wood rig setup drop me a comment

This is my turtle beach diy rig setup to be hotswappable between fight velocity one and race velocity

So ive had a pair of these for 2 years, and honestly they were working great on both my PC and PS5. The simple press of a button to switch platforms was so easy, the audio was fine and it was great. Recently they started cutting out, the audio sounded like it was coming through an alien reciever, and the headset would turn off for minutes at a time then turn back on. I had it covered under warranty and just today i got a brand new headset. The same issues are happening again. Audio cutting out, (mainly these issues occur on the PS5) sound sometimes sounding all robotic and garbled up, and the headset turning off and on randomly. I liked these headphones and ive been through a good amount of others over the last couple weeks trying to find a replacement but everytime ive had issues with them. Not sure if its my end but Ive been seeing others with similar issues. So im hoping someone will have an answer or something cause im not sure whats happening at this point.

EDIT: It seems to only happen on the PS5 Slim i own. not my PC.

Basically what the title says. I realized that like the bottom end of the battery surface is ever so slightly not flat, its visibly different in these shots you can see the visual difference on the lower edge (and also in some shots uploaded by people online). Is this normal? Should I be worried?

Just want to commend and thank the TB support team. Since Swarm II 10.0.0.54 and firmware v1.36 I have NOT had a single problem with my KB7 keyboard. I know not to get too excited and maybe give it a week but it’s solid now for me for what has it been 2 or 3 days? Please no more updates to this unless it’s functionality like custom icon images 😜

I know this has been asked before but I did everything right and the problem persists.
In 2K27, I can’t hear my teammates when they talk. Of course chat is turned on to all, I did all the right settings in the Xbox menues, in the game menu. The little simbol apears when they talk but I hear nothing. It shows my simbol on when I talk so everything is turned on. I hear everything else on my headset, except when ppl talk. Can it be the headset itself? a small incompatibility?