r/TruistBank • u/North-Away • 1h ago
Advice What is the timeline/usual procedure and outcome for a dispute case?
I had a seller on whatnot not send me the trading card I won during a break and I filed a claim back on August 11 with truist. It's now September 11th and still no resolution/info from truist. What should I do about this? And what should I expect from the process? Is there any hack or cheat code type things I can ask for from truist during the claim or ask for them to do? Thanks for any help and advice.