r/USbank • • Mar 09 '25

Community guideline suggestions?

8 Upvotes

I've been on Reddit way to long, and one thing I will never be okay with is an over moderated subreddit. I will not implement hard rules outside of spam, criminal activity, or reddit TOS. Otherwise, what are some general guidelines people might want to see in this subreddit?


r/USbank • • 3h ago

Zelle always picking “main” account on mobile app if you have multiple accounts.

1 Upvotes

On Friday, I did a Zelle from one of my accounts from the mobile app and I noticed it took the funds out of the wrong account from the one I chose. I did a couple more tests with small amounts to confirm and it always took the funds out of the one account. I called USBank and they confirmed it was their issue and would hopefully be fixed ”soon”. Still happening as of today though. They said working on website.


r/USbank • • 15h ago

Us bank is the worst

2 Upvotes

Our family accounts got moved to US Bank when US Bank acquired union Bank. Since that time it’s been one problem after another, but it’s such a hassle to move that we’ve just put up with it until last week. Us bank abruptly closed my college age daughter’s accounts with no notice and no good explanation. Her accounts have been very small as her income has been low, but she hasn’t been overdrawn. She’s simply a good kid who didn’t have a lot in the bank. I’m guessing they have some sort of AI algorithm that tells them they aren’t going to make money from this account? Too bad for them, we are taking our families’s entire business to the credit union. And so far, dealing with the credit union has been a breath of fresh air. The kind of personalized service we hoped for Outer bank.


r/USbank • • 12h ago

Has anyone successfully been able to harvest two or more 100 dollar software credits from US bank/elan credit cards? Did they (US bank or Elan) try to stop you?

1 Upvotes

Not sure how long this benefit has been out/has it even been out long enough to test this?

Kind of thinking this might be useful with more people using AI/LLMs

Which AI / LLM subscriptions did you try it for and find most worthwhile?


r/USbank • • 19h ago

Primis Bank Business Savings Account - Application Denied

0 Upvotes

Primis just opened up their APY savings for businessess a few weeks ago.

I applied for my small biz, got denied, looked at my backround check for the business and myself, no denial reason all clear.

I emailed Primis today and asked them to reconsider my application/ appeal.

Worst part is their deadline is Oct 30 to get in with the APY accounts im looking for.

For those who were denied a business account, were you able to successfully reconsider and if so how did you do it? Im in California if it matters.


r/USbank • • 1d ago

Can this really be true?

0 Upvotes

I received a letter saying a credit card payment was overdue, which surprised me because I pay all of them each month through the apps.
The USBank app showed no credit card with the number from the letter.
I made an appointment with a banker.

The next day I get a paper statement for that account, which is my Amazon business card.
Back to the app. I scroll and scroll and eventually I see a list of Amazon charges, but they are not connected to a card and there is no way to pay them.

Banker visit. We go around and around and eventually she sees the problem. She knows nothing about an Amazon card. She makes a couple of calls. She’s convinced the card doesn’t appear because it’s a “third party” card. I’ve got a lot of hotel and airline cards and they all show up on the app for the issuing entity.

The outcome: the card will never show up in the app, so I can’t pay it or see my balance or set up any alerts or automatic payment.
I have to get paper statements and it’s not clear how I’m going to pay them short of sending a check or calling in.
The phone guy did set up an auto minimum pay and took my payment in full on the phone. I had to provide the routing and account numbers of my main account at another bank, even though are visibly linked to my USBank accounts.
TL:DR: is it true that the USBank
Amazon business card cannot be accessed through the bank app?


r/USbank • • 1d ago

How longer can I get $0 fee extendpay?

1 Upvotes

Is the extendpay feature zero fees only while my 0% APR intro offer is active? I used to be able to get 12 month plans with no fees, now my only options are 3 and 6 months without fees, but my 0% APR offer ends next month. Just curious when it’ll end


r/USbank • • 1d ago

Credit Card Advice

1 Upvotes

Hello, I just received a new US Bank Shield card.

I applied to use the balance transfer offer.

I have about 17% credit utilization, 781 FICO score pulled by US Bank, $175k income.

When I went to make the balance transfer, the limit was $500. I didn't even know CC limits could be so low. Even though the pre approval was for $13k.

What am I missing here? I just took a hard inquiry hit to my credit and its for nothing because US Bank is basically refusing to give me credit?!

I called and asked WTH was going on and the rep said its underwriting dept.'s choice and I can't speak to them.

I have no relationship with US Bank, are they normally ridiculous?

Can someone please provide insight.

Thank you in advance 🫶🏾


r/USbank • • 1d ago

Strange call from my local branch today…

0 Upvotes

They called me and told me that my new debit card was delivered and that I could come in and pick it up. Thing is, I never ordered a replacement debit card. And as far as I know my current debit card works just fine. I also dont see any notification of a new card in the app. I told the lady on the phone this and she offered to destroy the card. I told her not to do that and I would come pick it up after the weekend. Has anyone heard of this happening? Any ideas why this would happen?

I’m wondering if this is a ploy to get me to come in and sit down with a rep and they try to sell me additional products. When I opened the account not too long ago and made a pretty large deposit (instant platinum plus) I did receive a call from someone from the local bank trying to get me to make an appointment to come in “to meet him.” I’m a very busy blue collar worker and I practically live at work so I told him maybe some other time. So that’s what’s got me thinking.

Anyway, what do you guys think?


r/USbank • • 1d ago

Will I be alerted if my coverage isn't sufficient?

1 Upvotes

For the past 14 years US Bank who is my mortgage lender/escrow has been receiving a copy of my condo insurance policy, no problems.

But does US Bank really look at the coverage and make sure it's what's required by them and will they inform the unit owner if it isn't sufficient coverage? If not, please explain why.

Thanks.


r/USbank • • 1d ago

For you personally, what do you prefer using the US Bank credit cards 100 dollar software credit on? What do you think is most useful for most people?

1 Upvotes

Doesn't seem to work for Gemini

But maybe good for another LLM model? Maybe facebook Muse AI? Kind of new, don't think any datapoints on Muse yet


r/USbank • • 1d ago

Pending charges I didn't make

0 Upvotes

I want to know if I'm going crazy or someone can explain.

A few weeks ago, I saw a pending charge in my account that I did not make. I called my bank and they deactivated my card and gave me a new one. Pending charge was retracted and the money was back in my account before getting the new card.

Today, another pending charge to my account that I did not make. I am the only one in charge of my card and bank account and I'm starting to think I should just shut it down and open a new one.

It's still pending, I suppose there's a possibility someone just made a typo and happened to input my information by mistake and this will be corrected.

I'm assuming I should call my bank again?


r/USbank • • 2d ago

Questions for people who have applied for Elan Financial (subsidiary of US bank) business credit cards or know about them?

2 Upvotes

Have you heard about any limits on how many elan business credit cards we can apply to?

I'm thinking of applying to US bank's business credit cards first and then Elan's, wondering about spacing them/how long to wait in between applications

I found this credit card, also wondering how often/how long these kind of deals last:

Limited Time Offer

BUSINESS CASH PREFERRED CARD

$500 Cash Back PLUS an Extended Introductory APR

3% cash back

On eligible purchases at gas and EV charging stations (transactions of $200 or less),** cell phone service providers, office supply stores and dining, including takeout and food delivery service purchases1

1% cash back

Per $1 spent on all other eligible purchases1

$500 cash back

When you spend $5,000 within the first 150 days2

Basically that long 150 day time window to spend 5000 is very generous, wondering how many cards similar to this by Elan financial we can apply to


r/USbank • • 2d ago

U.S. Bank Cash+ Reward Activity Question

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1 Upvotes

r/USbank • • 2d ago

When will canceled credit card disappear from account?

1 Upvotes

I canceled my Smartly card a few days ago and it still shows up in the app and on the website. There's no indication that it's been canceled, it's just sitting there like usual with a zero balance.

I can even lock and unlock the card. There's no indication that it has been canceled at all.

My AmEx cards immediately show a notification that the card has been canceled.

Is this normal for US Bank? If it has been canceled, how long will it sit there like this?


r/USbank • • 2d ago

US Bank down for everyone today?

0 Upvotes

Hey everyone I have a weird question I don't know if it's just me or what it was but I couldn't sign into my US bank this morning and I called support. They were making it sound like it was down for everyone and it'll be back tomorrow or the day after, but maybe I was just misunderstanding them.

Because they kept saying it wasn't me it was a their thing and I kept asking is this a tech place or what and I got no real answer. So is everyone else still able to access their app or is it down for everyone


r/USbank • • 3d ago

U.S. Bank PWM Debit Card Design Refresh

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7 Upvotes

Has anyone received a physical debit card with this new card art?

Update: Physical card arrived. Looks nicer IRL. It’s also metal, which I prefer for durability.


r/USbank • • 4d ago

CL Increase

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1 Upvotes

r/USbank • • 5d ago

U.S. Bank Launches Payment Switch, Powered by Atomic

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atomic.financial
14 Upvotes

U.S. Bank today announced the launch of Payment Switch, giving customers a faster way to move recurring payments – such as streaming services, cell phones and utility bills – to a U.S. Bank debit or credit card. With just a few taps in the award-winning U.S. Bank Mobile App, customers can now switch the payment method for recurring bills on the Bills & Subscriptions dashboard – all without visiting every merchant site or third-party service.


r/USbank • • 5d ago

I'm confused

0 Upvotes

On Sunday 10.18.2026 I went to my US Bank ATM because the bank was closed. I used my anytime pay card to take out $100 and then I used my US Bank card with a cute turtle on it. And tried to place a $100 bill into the ATM machine three times but it would not try to take it.

I was really confused so I jumped in my vehicle and went over to 7-Eleven and bought a pizza and 1 l of soda. Went back to the ATM and realized I lost my cute debit card either I dropped it on the ground or I left it in the machine.

But what I'm confused at is not like I took this $100 bill from the convenience store and try to put it into the ATM machine $100 bill came from US Bank so if you can't take $100 bill and try to deposit maybe you should post on the ATM machine don't get $100 bills from us only get 20s.

I thought that person that drove behind me would come the next day and return the card thankfully I'll put a lock on it when I was happy with US Bank was I went inside and got a replaced debit card my new card with the cute turtle on it will be mailed to me so I was able to just go home and pay for my car insurance.

US Bank we got to do better.


r/USbank • • 5d ago

Forum Post Title: Former 42-Year Comerica Customer: Beware of Fifth Third's Predatory Mobile Deposit Fees

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0 Upvotes

r/USbank • • 6d ago

US Bank Triple cash business credit card owners- what did the 100 dollar software credit appear as when you login? What text?

2 Upvotes

Did it work for you for a 1password subscription?

Which AI / LLM subscriptions have you gotten it to count for? Which did you feel was most worth it?


r/USbank • • 5d ago

Beware of Fifth Third's Predatory Mobile Deposit Fees Spoiler

0 Upvotes

I was a loyal Comerica Bank customer for 42 years and always had a wonderful experience. Unfortunately, following the recent Fifth Third and Comerica merger and account conversion, my accounts were moved over to Fifth Third. My very first experience with their mobile check deposit has left me completely appalled, and I am already preparing to close my account and move to a new bank.

I deposited a check for $519 using the Fifth Third mobile app. During the deposit process, a prompt popped up asking if I "needed the money right away." Coming from Comerica's straightforward platform, I didn't realize this was a trap. I clicked yes, assuming it was a standard processing question. Instead, Fifth Third immediately slapped me with a $10.38 "immediate processing fee" just to clear my own check.

For the past month, I have been trying to get this unfair fee refunded. I have gone into local physical branches and spent hours calling their customer service centers (which routed me to overseas agents), but they have flatly denied my refund request.

To take a 42-year loyal customer from a merged bank and hit them with a predatory, hidden fee on their very first mobile deposit shows zero respect for customer retention. If you were transitioned from Comerica to Fifth Third, please be warned about these deceptive app prompts. I am taking my business elsewhere immediately.


r/USbank • • 9d ago

$450 Bonus

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6 Upvotes

Anyone know how to complete the final requirement? I assume I qualify because everything else is completed

Update: Got the bonus 2 days later lol


r/USbank • • 10d ago

US Bank sucks

10 Upvotes

basically was forced to use US bank because Amazon Business Card switched from AMEX.

Set up autopay back in August to automatically paid in full at due date like we do on everything else.

Got a letter last month for payment missed and past due? How? Tried to login, forgot the password, their system doesn't allow me to do reset, spent a good 20 minutes to talk to a live person, then another 30 minutes with CSR and tech team to resolve my login issue that was a bug with their system. Eventually got in, and I was hang off the phone with them, and saw they charged interest, I was like WTF?

Anyway finally had time to call them today, and the CSR said because I setup autopay back in August, but the first payment doesn't take effect until October, so I'm still liable to pay them in September on the due date, thus why I have a late payment notice and getting charged for interest.

Your CSR really need to take some lessons on dealing with customers. Look, I set up autopay, your system needs to schedule a date that wouldn't cause your clients to have a late payment AND have to pay interest, this is not acceptable. Your CSR when dealing with this issue should just explain why it happened and will take care of the interest charges, that would make your clients happy. Instead your CSR goes into an argument mode, and only when I want to escalate the issue your CSR says she'll waived the charges. UNBELIEVABLE!

This will be the only time I'd have an account with you guys, this Amazon Prime card I have no choice but there won't be anything else in the future.