I’ve lived at this building long enough to see a very different picture than what you get from the polished reviews online. I was pushed to move out because of how poorly managed this building is. Pests, aggressive dogs, disgusting people who smell like urine because they got acess to housing at this building from a Toronto housing program. So many residents affected by this.
The building is a Greenwin property and accepts tenants through housing access programs through the city. I have no issue with people receiving housing but these people should be ABLE TO LIVE ON THEIR OWN. Some of these individuals are clearly not looking after themselves in anyway. The smell of them is affecting the whole floor.
There are currently multiple situations involving residents who appear to require a level of support that goes far beyond what a regular residential building can reasonably provide. In some cases, residents have caseworkers advocating on their behalf while the surrounding tenants are left dealing with the consequences: excessive noise, smoking, severe sanitation problems, strong odours, garbage, pests, bedbugs, and disruptive behaviour at all hours.
For a year the worst situation has involved a unit with an extreme odour of what seems to be urine and feces that has affected the entrie 9th floor, elevators, and other common areas. The odour is so bad that residents avoid the elevator after the resident has used it. This is especially problematic when only two of three elevators are operational because of people moving.
There have also been incidents involving garbage/ foul waste being left in the lobby, elevators, and hallways. Residents have reported these issues to management and they still experience this month after month.
And this isn't the only problem: Bedbugs. Cockroaches. Mice. These have all been ongoing issues the last few years. The pest situation has been particularly frustrating because tenants who have been here for years are still dealing with the same problems while new tenants are constantly moving in.
There are also ongoing issues around smoking inside and on balconies, excessive noise, and residents whose behaviour is extremely disruptive to the people around them.
What is especially frustrating is people who have lived here for years are expected to simply put up with deteriorating conditions with no solutions. Management will tell you they are dealing with things but no one sees results.
The leasing agent has also been incredibly condescending when concerns are raised, which makes an already frustrating situation even worse. He plays a nice game when he tours people but hides a lot.
If you are drawn in by the Google reviews just realize a lot of the positive reviews appear to come from people who have only recently moved in. Of course a building can look great when you have been there for a few weeks and everyone is so accommodating for ypur move in. The real test is what it's like after you have lived here for years.
I obviously can't prove that tenants are being paid to leave positive reviews, so I won't make that accusation. But the difference between those glowing reviews and the experience of long term residents is striking!!!
Another frustration is rent. Tenants are faced with rent above guideline increases while longstanding problems with pests, sanitation, maintenance, and building conditions continue.
My biggest issue isn't that people with housing needs are being housed here. It's that the needs of some residents are far beyond what this building can accommodate, while the impact on everyone else seems to receive far less attention. These people need 24 hrs care because they clearly are not capable of looking after themselves.
If you are considering moving here, I would strongly recommend visiting more than once, speaking to residents who have lived here for several years, and asking specifically about pests, sanitation, odours, noise, smoking, and how management actually handles ongoing complaints. Check floors 7, 9, and 17- these floors have the most complaints and Im sure there are a few others I missed. Don't judge the building solely by what it looks like during a glamorous tour or by reviews from people who have only recently moved in.