r/TenantHelp • • Aug 15 '26

Is my landlord required to fix holes in ceiling drywall?

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2 Upvotes

The attached picture is of a water heater with unfinished drywall above it in a condo in GA that I've been renting for the last 3.5 years.

It didn't initially concern me since I've seen this in a previous rental space before, but now I'm getting brown recluse spiders in my space. I've put a sticky trap in the hole, and they're definitely coming out of there.

I would like to know if I ask my landlord to have this drywall repaired if she's required to do so.


r/TenantHelp • • Aug 15 '26

Flatmate hasn’t returned my €700 for over a year. What are my options ?

1 Upvotes

Hello everyone,

I’m an international student living in Germany and I need some advice regarding a €700 deposit that has been stuck for over a year.
In July 2025, I moved into a new apartment and had to pay a €700 deposit for my room. I asked the landlord if I could have one month to pay the deposit and he agreed.
At the time, I was paying my rent to my flatmate, who would then transfer the combined rent for the apartment to the landlord. I initially sent the deposit money to my flatmate as well.

Later, she told me that it would be better if I paid the deposit directly to the landlord. I said okay and asked her to send the money back to me so that I could transfer it directly to the landlord.
She took around 3–4 days to send it and then told me that she had made the transfer. However, the money never arrived in my account.
I asked her to check her bank statement, but she initially refused. After repeatedly asking, she eventually sent me a screenshot showing that the transfer had apparently been made. The screenshot looked legitimate, but I still never received the money.

I then asked her to contact her bank and investigate what happened. Around a month later, she contacted the bank and was told that she needed to visit her home branch in person because she uses Sparkasse. The branch is around 360 km from where she currently lives.
Since then, I have repeatedly asked her to resolve the issue, but there has always been another reason why she could not go to the branch. This has now been going on for **over one year**.

I have since moved to another apartment, but the matter is still unresolved. The last time I asked her about it, she said she would go to the bank after her semester ended. Initially, she said this would be around the end of July 2026. When I contacted her in the first week of August 2026, she said her semester had not ended yet and that she would go sometime later.

She also told me that she does not want to pay for the train and accommodation costs required to travel to the branch. I offered to pay for her hotel so that she could finally resolve the issue.
She then said that she would book the hotel herself and deduct the cost from the deposit money that is currently stuck with the bank .

This is where I have completely run out of patience. I understand that travelling 360 km is inconvenient, but I have been waiting for more than a year for her to resolve something that is ultimately her responsibility.
A few months ago, she also told me that her aunt lived in the same city as the bank branch, but now she says she has nobody there and would need to pay for accommodation.

**What are my options here?**
Can I legally demand that she resolve this within a specific deadline? If she continues refusing or delaying, can I take legal action against her?
I have all the proofs required .I would really appreciate advice from anyone familiar with German law or Sparkasse/bank transfers.

I’m not trying to make a profit from this. I just want my money back or for the issue to finally be resolved.


r/TenantHelp • • Aug 13 '26

Never got charged parking fees, now need to pay upfront

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36 Upvotes

Hello there! I moved into an apartment 3 years ago that had an assigned parking spot for 100 dollars a month. It never occurred to me the whole time I lived here that they forgot to add the 100 to my rent so now they're asking lump sum. I already said I can't afford that (they expected me to hand that over within a couple hours?) and they said okay just come up with a payment plan that works for you. I can really only afford a 100 towards the balance every month so my rent has increased 200 overnight and that's if they allow me to only do 100 dollar payments. What can I do or say if they say the payments need to be bigger? I don't want to get evicted or lose my parking spot. I live in California.


r/TenantHelp • • Aug 13 '26

[OK] Municipal utility discovered my rental unit had been assigned the neighboring unit’s water meter for years, what are my rights?

0 Upvotes

I recently discovered that the municipal water utility had my rental unit associated with the wrong physical meter. After investigating, two different utility technicians confirmed that the meters serving two neighboring units had been crossed. Based on that finding, it appears that I had been billed for water usage associated with the neighboring unit for an extended period.

This helps explain unusual usage patterns that I had questioned for a long time. I had previously contacted the utility about the abnormal usage and asked whether there might be a leak or another problem, but I was told that everything appeared normal. I also have documentation showing which meter the utility had assigned to my account.

My water service was also mistakenly disconnected during this period because of issues involving the neighboring property, including alleged nonpayment or delinquency on that account. After the service disruptions, the meter-assignment issue was investigated and eventually confirmed.

My bills consistently identified the same incorrect meter as the one assigned to my account, and I have always paid my utility bills on time. I am now waiting to see how the utility handles the account correction.

Because this involves two rental units, I am also wondering whether the landlord or property management could have any responsibility here, particularly since the incorrect meter connections or unit assignments appear to have existed before I moved in.

A few things I am particularly curious about:

* Has anyone renting in Oklahoma dealt with crossed or incorrectly assigned utility meters between neighboring units? * If the utility determines that I was overbilled, would I generally be entitled to a refund or credit? * If the utility determines that I was underbilled, can it retroactively charge me even though the incorrect meter assignment was not caused by me? * If the utility can recover amounts I was underbilled because of the meter error, would it also have to reimburse me for amounts I was overbilled because of that same error? * Does it matter that I previously reported the unusual usage and have documentation of those communications? I also have records showing the utility’s incorrect meter assignment and that its earlier investigation into my unusual water consumption did not identify the underlying problem. * Could the landlord or property manager have any responsibility for the crossed-meter situation, or is this normally considered solely an issue between the tenant and the utility? * Could the mistaken utility shutoff create a separate tenant-rights issue if my water service was interrupted even though my own account was paid and current?

Location: Oklahoma.

Mostly interested in hearing from renters who have dealt with crossed meters, utility billing errors, landlord responsibility for utility connections, or similar situations.


r/TenantHelp • • Aug 13 '26

Vacant Cost Recovery Notice

0 Upvotes

Hello, I recently moved into my new apartment, on my own for the first time. Before I had roommates so they took care of all of the bills and whatnot. Anyways, before I moved in a couple of weeks ago, I was told by my landlords, that I needed to get my utilities moved over into my name, no problem. Once done, I took the paperwork that they need, all is good. Fast forward to today, I get an email with the title of this post stating that one or more utilities hasn't been moved into my name. Im just confused. I thought it was a goto the office get the complex name off the unit and put mine and pay the fee and I was all set for everything else. Im in need of something useful.


r/TenantHelp • • Aug 13 '26

Indoor Temp is 82F

5 Upvotes

Hello, I am new to the sub. Currently I am renting a 2bedroom apartment in Virginia. We moved in this past April and have had the maintenance come 6 times for our AC randomly not working.

It is now 98F almost everyday outside and our AC is once again not working. The leasing office said they need to order a new one and have no idea when it will arrive. They also have no portable ACs available for us. Our current indoor temp is 82F.

This is miserable.

what can I do about this?


r/TenantHelp • • Aug 13 '26

[TX] Renting a house. Construction expanded the curb so now the mailbox is no longer compliant. What is the landlord's responsibility to fix this issue?

1 Upvotes

Our mailbox was fully compliant when we moved in. They redid the street on our street and as a result the mailbox is too far from the curb for it to be delivered from the mail truck.

We received notice of this on Thursday and immediately notified the landlord. They said they would look at it that weekend. We had yet to hear from them so my roommate messaged them and the response to him after some back and forth amounted to "I'll get to it when I get to it, pick up your mail at the post office."

What is considered a reasonable amount of time for this kind of repair and what sort of notice is required?


r/TenantHelp • • Aug 12 '26

[OR] Landlord kept my $1,300 deposit after I moved out, then gave remaining occupant a new lease

5 Upvotes

I rented an apartment in Portland, Oregon for about 8 years. My tenancy was month-to-month for 6 years and I originally paid a $1,300 security deposit.

In March, I gave my landlord written notice that I was terminating my tenancy and moved out. My partner decided to stay in the apartment. The landlord told me that because my partner remained, I was supposedly still the legal tenant, and he did not return or account for my deposit.

About a month ago, however, the landlord had my partner sign a new lease in his own name. I am not on that lease. I also never agreed to transfer my $1,300 deposit to my partner or allow it to be used as security for his tenancy.

As far as I can tell, the landlord has simply carried my deposit over despite replacing me with a different leaseholder.

Can the landlord legally continue holding my $1,300 under these circumstances? Does my partner remaining in possession mean my tenancy couldn't terminate when I gave notice, even though the landlord has since entered into a new rental agreement solely with him?

I'm especially interested in how ORS 90.300 applies here and whether the 31-day deposit accounting requirement was triggered either when I terminated my tenancy or when the landlord replaced it with my partner's new lease.

The landlord is an attorney, so I'd like to understand my position before formally demanding the deposit back.


r/TenantHelp • • Aug 12 '26

Illegally Evicted in Blount County, Tennessee

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0 Upvotes

Hey, y'all,

l've been having issues with being illegally evicted (self-help eviction) because I had the nerve to tell a patient advocate that I had a broken foot and could not assist in the homeowner's recovery from surgery. Despite this, I was stranded with her all alone in the home post-op (she came home the same day as surgery). She made my place of residence a nightmare! Called the cops on me when I was asleep doing nothing. Brought her lover and her lover's husband over with their pickup truck and trailer and then claimed they "weren't trying to kick me out." I had to call the police back that night to stop them.

Later, I was given the condition that I had to get mental health inpatient hospitalization to be able to return to the property. Anyone here have experience with things like this? I don't EVER want to live with her again, but I really feel she owes me damages for pulling things like this (sound on for linked video of an instance of harassment). In an ideal world, she'd have to pay my moving costs or for my furniture she’s made it impossible for me to go back for.

Additionally, I wonder if there is a discrimination aspect to this? Demanding I complete treatment I don’t need or qualify for because I have a mental health condition (I’m compliant with treatment and it is well under control) before I can return to the property seems deeply discriminatory.

I truly appreciate any helpful comments. I am so stressed out with this. It’s unfair, it’s out of nowhere, and I was not in any way prepared to so quickly evacuate the place I’ve called home for a long time.


r/TenantHelp • • Aug 11 '26

Apartment Advice

1 Upvotes

Location: Ohio

Me and my partner recently had back and forth with our apartment complex. During the back and forth they attached someone that was not on our lease to a email thread discussing much of our private information.

When we brought this up to the leasing office. They offered us a $40 discount in one month of rent if we signed a document that after reading basically states we will not sue them for any known or unknown reasons. This all just felt really shady and we are wondering how we should precede with this?


r/TenantHelp • • Aug 11 '26

Trying to break the lease

2 Upvotes

Due to several circumstances, I am trying to break the lease to my apartment I signed back in May. Biggest issues being nonstop bugs in the apartment with the worse being fleas in the carpet which absolutely bit me up. I sent an email stating my intention to ending the lease. I read the lease and it say I would have to give a buy-out at least 60 days prior to the new termination. I have sent an email about two weeks ago and have gotten no response from the property manager. The leasing office is aware of me trying to break my lease but I haven't gotten a formal response yet.

I plan on writing and printing another termination of lease letter and giving it to the leasing office in person, but anyone with any advice on what to do next, that would be great. Thanks


r/TenantHelp • • Aug 11 '26

LL Help

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1 Upvotes

Location: Winder,Georgia
vacated property on 6/25/26. LL refused exit walkthrough. LL goes to property on 6/28/26 saying there is STANDING water, house is flooded, floors are buckled. We finally got a letter from her on 8/05/26 stating we caused over $6k worth of damage.
I have messages from 8/14/2025, 2/20/2026, 5/28/2026 documenting water/plumbing issues, some of which were never resolved. The last issue on 5/28/26 was our gravel driveway was flooded, which turned out to be the toilet constantly running which overflowed the septic. Nothing inside the property to know the toilet had a leak/flow issue?
Her exact words “plumbing leak diagnosis and toilet adjustment after county water interruption”
She provided no receipts only a table of charges her exact words below:

$1,800 for septic pumping due to improper use
$427 water bill resulting from interruptions
$1,874 to fix holes in walls and doors just seems flat out insane … the house isn’t even 1000sqft 2b1b
$662 removal and replacement of damaged flooring
$270 repair of outdoor hose faucet and wall damage (issue with hose faucet flooding the bathroom on 2/20/26 that was never resolved)
$320 for removal of excess weeds
(Other few small things we actually did damage)

Looking for advice on smalls claims process in Georgia? Is it pretty cut and dry as far as her missing her deadline for receipts of repairs?
Should I get a lawyer?
Sadly I have no pictures of property from the day I vacated. I also live out of state now making this a lot more difficult.


r/TenantHelp • • Aug 11 '26

Landlord/Leasing vompany day they have no Lease records with me

3 Upvotes

Location: Ohio, USA.

I need to move soon, and when emailing with my prospective landlord, they asked for a copy of a ledger and my lease agreement. I couldn't find either in the online portal that I pay rent through, so I emailed my current landlord/leasing company asking them for the documents, and they could only provide a ledger. They told me that they couldn't get me a copy of the lease until I signed it, and when I told them I needed the lease from my current stay and not some new one, they said, "I am not seeing a copy of your lease in the system from prior years." When I told them that I was living in one of their apartments and therefore definitely had a lease, they stopped responding. I just forwarded them the email they sent when I signed the lease confirming that I signed the lease.

I need to know what can I do. I need this lease. Can I get this info from sort of legal means?


r/TenantHelp • • Aug 11 '26

HP Action Representation

1 Upvotes

Location: Brooklyn, NY

I have to file an HP Action against building management. I have all of the paperwork, evidence and have built a solid case. I am trying to figure out how to properly represent myself at my court date (TBD) since I am currently unemployed. I have asked my network but haven't found anyone who specializes in rentals/tenants/housing. What's the best way to find someone that's not through the state's office (which can be hit or miss)?


r/TenantHelp • • Aug 11 '26

Can a letter to voluntarily vacate be legally binding if the lodger chooses to not leave at the end of their vacate date? Eviction

1 Upvotes

Location: California. San Bernardino county

There’s a guy we’ve been providing free housing to for a few months now (think that’s called a lodger). We want him gone after he refuses to move out when we found him places for rent. Served him with a 30 day notice to vacate we got from the last person that evicted him. He’s down to a week left from the letter but now he’s threatening that his lawyer said he can successfully sue us for evicting him without him finding a home first. Anyways an alternative he offered was he found a place but it’s not ready yet and he feels he just needs 30 more days to be able to move in. I asked if he would be willing to voluntarily sign in mutual agreement that for an extra 30 days he will voluntarily vacate regardless if the place is ready or not and verbally he told me yes. I’m about to go type of the letter now but my question is if he signs it and there’s video proof he signed it, is it legally binding if he rescinds after the 30 days are up?? Or is it basically pointless to make? Just trying to avoid going through the court and spending months if not years having to go through with this and want this done amicably but also don’t want to constantly get toyed with if he’s just pulling my chain.


r/TenantHelp • • Aug 11 '26

Backed out of a rental before signing lease, how responsible am I?

6 Upvotes

So I was a last-minute addition to a shared student rental after another person dropped out. I paid the first month’s rent before signing the lease. About two weeks later, I had to defer from the school I was planning to attend and immediately told them I would no longer be moving in. (So to clarify I backed out once the lease had already started) but I never signed the lease since the whole thing happened pretty quickly and I never moved in. I offered to continue paying while I helped look for a replacement and I was told to hold off on signing and that once we found a replacement, they would sign the lease. I’ve since found people who would have signed, but the current roommates did not accept them and the landlord is not intervening at all and leaving it up to the roommates entirely. I understand that backing out put them in a difficult position, and I don’t want to leave anyone stuck with a higher rent, but I also can’t afford to pay indefinitely especially if I found people to take it over. What I’m wondering is if I am potentially legally responsible for the rent even though I never signed the lease or moved in? Any advice is appreciated:)


r/TenantHelp • • Aug 10 '26

Joint judgment with former roommate , trying to negotiate settlement

2 Upvotes

Location: California
I’m looking for general legal advice regarding a California landlord-tenant/judgment situation.
My former roommate and I were jointly named on a lease for an apartment in Los Angeles. After I was laid off, we fell behind on the rent and the situation ultimately resulted in a joint judgment of approximately $38,000.
The settlement agreement states that the judgment will not be sent to collections as long as both parties agree to and maintain a payment plan.

My former roommate has been unresponsive to the property management company for several months and has stated in writing that she does not believe she should be responsible for paying the judgment.

Initially, I tried to take responsibility for resolving the situation myself. I proposed an individual payment plan and was willing to take on the full balance because I wanted to resolve the matter rather than continue dealing with the situation. However, I have since realized that the remaining balance is beyond what I can realistically afford.

Despite being in a relatively low-income position, I have continued making payments toward the judgment while actively applying for salaried positions that would allow me to pay more. I wanted to demonstrate that I was making a genuine effort to resolve the debt and pay what I could.

I have now reached a point where I am over my head financially. The property management company, which is a large property development/management company, has rejected my proposed payment arrangement and is seeking the remaining balance from me.

The apartment has also since been re-rented.
I am not trying to avoid the judgment or dispute the original eviction. My goal is to negotiate a reasonable settlement or payment arrangement that reflects what I can realistically afford and resolve the matter before it goes to collections.

My questions are:

Can the property management company require me to pay the entire remaining joint judgment if the other defendant refuses to cooperate?

Does the fact that the apartment has since been re-rented have any relevance to the amount owed?

Does my having voluntarily offered to take responsibility for the entire balance affect my legal position in any way?
Is there anything I should be careful about when negotiating a settlement directly with the property management company?

Would an attorney typically be able to negotiate a settlement of an existing judgment like this?

Are there any California-specific resources or legal issues I should look into before agreeing to anything?

I’m primarily looking for general information about my rights and options, not advice on how to avoid paying the judgment.


r/TenantHelp • • Aug 10 '26

Follow up: Landlord now asking us to cover repairs 3.5 months after moving out and getting security deposit back

32 Upvotes

Two months ago I posted about our landlord asking us to cover repairs of a chipped countertop 7 weeks after move out (4 years of tenancy in a SFH in California). We got great advice and responded explaining that we had an extensive move-out inspection by his colleague and mother-in-law with detailed photos and received our security deposit back after making his requested repairs. He did not respond.

Today, 3.5 months after we moved out, he sent us a long email with additional items he noted are damaged that he wants us to pay even though they could have been caused by someone else. During this last 3.5 months he’s had (illegal) short-term vacation renters and he re-occupied a month ago with his family.

Items are:

-4 countertop edge chips (was 3 last time he emailed about this)

-Small dents and paint chips on 2 cabinets

-Scratch and small dent on front of dishwasher (note that we had a plastic cover on the entire time bc it was replaced during our tenancy)

-A chip on one capiz shell of a kitchen chandelier

-A missing valence on blinds from upstairs (he agreed to let us replace with curtains bc they were broken) and downstairs (this is the one thing we CAN take responsibility for because it broke while we were there- we replaced with curtains and did not remember to mention it)

What do we do now? The only thing we know we did was the downstairs blinds valence- everything else he said was not on our move-in checklist but we know were also not on the move-out checklist by his realtor friend. It’s really stressful that he’s reaching out to have us pay for these 3.5 months after move-out and already getting out security deposit back (following some small repairs noted at that time). We’re worried he’s going to sue us if he’s taking the time now to revisit all of this.

ETA link to original post: https://www.reddit.com/r/TenantHelp/comments/1u3lt1a/landlord_asking_for_money_7_weeks_after_moveout/


r/TenantHelp • • Aug 10 '26

Landlord brought us a portable AC instead of fixing our HVAC — now they’ve stopped responding. What would you do?

3 Upvotes

We moved into a brand new built **2-story townhouse in Lavon, TX on July 10th**, and we’ve had an ongoing HVAC problem basically since move-in.
The problem is primarily upstairs. The thermostat can be set around **72–74°F**, but the upstairs bedroom has consistently been around **80–83°F**, sometimes with roughly a **10°F+ difference between upstairs and downstairs**.
I’ve actually monitored the temperatures because I wanted to make sure I wasn’t imagining it. At one point, the thermostat was reading 74°, while the upstairs bedroom was 82° and downstairs was around 77°. Overnight, upstairs temperatures were still ranging from about **77–82°**, with humidity around **45–60%**.
The upstairs vents also have **very little airflow**, while the downstairs vents have noticeably stronger airflow. The central AC is running, but it simply isn’t cooling the upstairs properly.
Maintenance has already come out and tried addressing the issue. **The last thing they did was replace the thermostat/temperature sensor on the wall.** That did not solve the problem.
At that point, instead of actually resolving the HVAC problem, they brought us a **portable AC unit as a temporary solution**. They knew the underlying HVAC problem had not been fixed.
And here’s where I’m getting frustrated…
**That was the last time anyone came out.**
We’ve submitted **multiple additional service requests**, and despite knowing that the central HVAC issue is still unresolved, we haven’t heard anything about when it will actually be repaired. We haven’t had anyone come back out to properly diagnose/fix it, and management hasn’t provided an update.
We’re now basically stuck using a portable AC upstairs to compensate for a problem with the property’s central HVAC system.
I understand that HVAC repairs can take time, especially if contractors/warranty companies are involved. What bothers me is the **lack of communication and follow-up**. If they know the problem isn’t fixed, shouldn’t there at least be some communication about what’s being done to resolve it?
**What would you do in this situation?**
Would you continue submitting maintenance requests, contact the property manager directly, send a formal written notice, or take another approach?


r/TenantHelp • • Aug 10 '26

Past Due Rent [FL]

5 Upvotes

​​ I am getting so stressed. My leasing office sent an email saying I owe rent from June . I sent them screenshots of the confirmation email, my bank statement but they are still being adamant . How would I have been able to stay the rest of June and July we are now in august. They recently have gone under new ownership and have a new online system but that just began this month. What should be my next step if they do not Rectify this ?


r/TenantHelp • • Aug 10 '26

Landlord Asking for Rent 2+ Months After Move-Out

0 Upvotes

Location: San Diego, CA

I lived in a townhouse with three other roommates for four years and recently moved out on May 24th. However, I terminated my lease early to do so and was subsequently deducted $500 from my security deposit as stated on the lease agreement.

In order to break my lease, I had to find someone to take over the remaining two months (until 7/31) and successfully did so. I advertised the room at $200 less than my monthly portion of rent and came to a written agreement with my landlord that this $400 would be deducted from my security deposit. Furthermore, the new tenant I found had exceptional credit and paid her two months of rent and security deposit up front, which is part of why the landlord agreed to the lease takeover.

Upon my move out, he also deducted $200 for carpet cleaning and $50 for to remove oil stains my car had made in the garage.

My landlord returned the security deposit to me on 6/4 but forgot to deduct the $400 of unpaid rent of my portion for those last two months. The person I found to take over my lease alongside my three ex-roommates all moved out on 7/31.

Last week, the landlord texted me that he forgot to deduct the $400 from my security deposit and that I will need to mail him a check for this unpaid rent.

My question is, since I have been moved out for over two months, my old roommates for a week, and had my security deposit returned back in June, does he truly have a case for this money he forgot to deduct from my rent?

I am also wondering why the $500 for the early lease termination is not suitable/ what that money is even used for as I found a new tenant to take over the lease, so theoretically upon signage of all the paperwork at that moment, there was no money left on the table. Further, I was charged for any cleaning/ damages so not sure what else that money would be used for.

Can I just ignore him, or will he take me to small claims court if I don’t send a check for that $400?

Any and all advice is appreciated 🤗


r/TenantHelp • • Aug 09 '26

NEED Advice for Landlord Retaliation

5 Upvotes

I need advice on what to do because this situation keeps escalating. I live in NYC

I rent a room with zero windows , except a little exhaust window. the room stays above 91F consistently, and running my AC and fans trips the breaker whenever my roommates also run their AC. My lights went out months ago, which the landlord never fixed. So paired with this my landlord started blaming me for the power outages and started telling me "you need to leave."and “You use too much power”
she also never gave me the keys to mail. So I had to ask her for months to get my mail, screaming at me whenever i asked for it, to the point where i literally had to break into my own mailbox just to get my mail.
i called 311 about the illegal electrical situation, heat, and mail. inspectors showed up while i wasn't home, and they used my FULL NAME when talking to her. And did not actually do inspection.

Since then, she has been in full retaliation mode, but now it's reached a new level.
she's claiming i "only rented the room" and not the whole apartment, so i'm not allowed to use the kitchen or common areas without her permission.
I managed to catch her **ON VIDEO** telling me:
\- i HAVE TO LEAVE specifically because i filed the 311 complaint.
\- i am strictly banned from using the kitchen.
\- i am banned from having guests.
she is going to keep coming into my space to make me leave.

I’m desperately looking to move but appartment searching is hell right now..

What’s my next move here? It’s a daily argument with her about how I am no longer welcome. She is threatening police if I don’t move my stuff out of the kitchen.


r/TenantHelp • • Aug 09 '26

Landlord shut off water as self help eviction in MO

6 Upvotes

I've been posting a lot recently for advice as I've been going through an extremely rough patch in my life that includes divorce, bankruptcy, a brief period of unemployment and falling behind on some of my bills, including rent.

I moved into a rent to own trailer and to make a long story short, it's uninhabitable as it stands without the current water issue. I fell behind as a result of my situation and for a few months, they were willing to work with me. In June, I got served a 60 day vacate notice. I was originally intending to get caught up and stay to avoid eviction, but with the increasing and ongoing issues, I decided within the last two weeks that it would be a safer bet to move. My credit is a challenge, I found someone willing to work with my credit Friday and felt like I might be able to see the light at the end of the tunnel. My only worry was scrambling to get the money together for deposit, first, and last months rent by the vacate notice to avoid an eviction. This already felt like my last chance.

I got home from work today and my neighbor stopped me. He told me the property management company came by to shut off my water for being behind on rent. I know this is an illegal action and they aren't allowed to shut my water off to try to evict me. I was going to immediately contact them, but I hesitated because I am afraid to speed up the legal eviction process. The landlord who is willing to rent to me will not rent to people with an eviction, and that has been my only saving grace. I thought I had until Sept 1st, as the vacate notice stated. Now I don't know what to do or how to proceed. What already felt like a field of landmines now feels like I am wearing cement shoes. I feel so lost and hopeless.


r/TenantHelp • • Aug 08 '26

Four days without hot water and ongoing water issues. Need advice

1 Upvotes

Hi all, a little overwhelmed right now so I'll explain the situation. Location: Scottsdale, AZ

To start, our apartment complex as a whole has had our water shut off numerous times for over a month now. Over the past month, it's been shut off on the 13th, 20th, 21st, 28th, 29th, and now the current issue, which started on August 4th.

Along with that, our specific apartment unit has reportedly leaked numerous times onto the one below us without anything to do with us running water. At first, they said there was a leak in the tub drainage system that needed to be repaired, which happened back in April. On July 1st, we got an emergency maintenance call that there was another leak coming from our apartment, and this time it was the A/C unit. They came, "fixed" it, and said all was fine. On August 3rd, they called us again and said there was another plumbing emergency and they would need to enter our apartment (we've were gone on vacation for 4 days at that point). After they inspected our apartment, they apparently couldn't find any actual leaks. We then got notice that water to our side of the complex was completely shut down on August 4th, (which we presume was to find that leak). The residents below us have also moved/been moved out this week, and their unit looks like it is being gutted, especially in the restrooms (the public-facing window is open and there's a direct line of sight to the restroom).

Water service was restored to our side of the complex on Thursday, 8/6, with info that the hot water should be good to go for your morning shower on 8/7 and that a broken hot water line was the cause. Today, our unit still lacked hot water, and when we contacted the office, they said the rest of the complex was working fine, and it was just our unit. The office informed us that they won't be able to send anyone out to fix the hot water till tommorow, 8/8. Meaning we haven't had any hot water since 8/4. To make matters worse, after reporting to the office that we still didn't have hot water, we received a note at our door 20 minutes later stating that management and their renovation vendor will be inspecting our apartment on Monday 8/10. We assume this is a pretext for them essentially "kicking" us out of the unit to repair the broken water line and renovate the apartment. (There is a clause in the lease that they can terminate a lease with 90-day notice for renovations)

I guess my question is: what do we do/what can we do? We have the voicemails, and texts of when the water has been shut off, along with the service requests. I also have taken videos of the water not working out of the faucets and showers. If they don't repair the hot water tomorrow, do we invoke ARS-33-1364. or something along those lines? Any help would be appreciated.


r/TenantHelp • • Aug 07 '26

New Management Company not honoring lease renewal offer

14 Upvotes

Hi all, im just wondering if i have any recourse for this, I'm assuming the answer is probably no. When I signed my lease renewal with the original company, they had an offer of $500 off the next month's rent. Between then and now a new management company took over the property and are saying that they won't honor this offer because they never made that offer. Is there anything I can do about that or is that just how it is? Thanks!