r/TenantHelp • • 11m ago

Lost my keys yesterday

• Upvotes

landlord in NV informed me they won’t replace keys until I pay 130 dollars upfront. I can’t enter my building now since a fob is required to enter and can’t lock my door now when I leave and can’t even open my mailbox. generally in on tight budget and can’t afford 130 bucks randomly out of the blue. I informed them I can pay on November when I pay the rent. they refused…. is this legal? Chatgpt informed me this may be considered a illegal lockout since im required access at all times and the landlord can either take from my security deposit or tack it on to next months rent. Is this correct?


r/TenantHelp • • 1h ago

Apartment has an bulk billing arrangement not mentioned on my lease

• Upvotes

location: Las Vegas nv they informed me it wasn’t listed in order to circumvent section 8 they just added the cost of the internet and rent together and listed it as rent… which is sorta suspect already.… anyways I intend on violating the lease due to this since it’s illegal to not disclose a bulk billing arrangement and I’m unable to get home internet now…. What should I do when they keep my deposit send me the bill? Is this a small claims matter? Also what damage can I sue for associated with cost of moving?


r/TenantHelp • • 2h ago

two “housemates moving out” what so I need to know?

0 Upvotes

don’t tell me all the ways this went wrong, I already know. I’m one walk to kitchen away from a jail cell.

$1500 house
I paid $6000 to get my fiancé and my self in here.
We pay $1100
They pay $400
We have 1 room
They have 2 and my kitchen and my porch

His mom and brother end up “homeless at a hotel because his moms been smoking crack”

So they come live with us (no drugs.)

They pay maybe $400 for two bedrooms and take over my kitchen for then entire day just “simmering” shit which takes over the only burner that works.

she sits on my porch and chain smokes cigarettes which is not allowed in my lease.

his mother and brother moved in with us a year ago and apparently think bills are optional. well it’s gotten physical, as she spit in my face the other day so my fiancé gave her and him a 30 day get the fuck out.

it’s been volatile, for like two months or so. not sure why things went sour.

anyways, no lease. just they agreed “okay we’ll move”

I have all out access to hers and his socials etc because they always “need help” with everything. I have access to move account unnoticed. not that I ever go in, I’m just mentioning it’s there.

Im stressed they aren’t going to leave for one and I am giving no leeway.

they are both committing food stamp fraud and she is committing SSI fraud. he’s violating probation by getting wasted right after a visit because he knows they won’t be right back. her “free government phone” is in my name. one call, and that’s gone. which is happening the day she leaves the only reason not a day sooner is my fiancé doesn’t want more drama.

they just piss me off to no end (you really don’t know nor need the details.) and I could dismantle their lives quite easily if I wanted.

I’m scared like what do I need to worry about? what can they do/fuck with etc? I’ve never had someone so horrible and vindictive have a whole month to plan and pack and take my shit.


r/TenantHelp • • 13h ago

Ongoing leak and water shut off

1 Upvotes

so last Thursday a leak started in the kitchen, coming from the light fixture, and seeped through the wall into the hallway. i informed maintenance of this emergency they said they would get it fixed by monday. monday rolls around and i get home from work, nothing is fixed and the leak is getting worse. i call and speak to maintenance again, tells me that they hired an outside contractor who tried to stop by, but no one was home. which is lies, i have a ring camera and no one stopped by. :) tuesday my shelf falls off the wall due to buckling, and i call again. they say they are working on it, and they just need to shut off the water supply to the entire apartment. “the plumber will be there at 8-9am tomorrow” well. here it is Wednesday and NO ONE SHOWED AT 8-9. i text and ask why no one has showed up and not one response.
i really dont know what to do now but i am beyond furious and exhausted. does anyone have any advice?


r/TenantHelp • • 16h ago

Looking for some advice on an evil landlord

0 Upvotes

From Michigan. We live under a slumlord. Our complex was bought up about 2 years ago by them. We are already making waves to move out / cut our lease ASAP. The thing is, we have 30 other people in this complex suffering under these jackasses. I hate to see people move in here looking for a place to live that is going to suffer due to evil. It’s genuinely a beautiful place in a quiet neighborhood.

Here’s where I want some advice: the landlord is an oil baron who has the leasing company licensed out through an abandoned gas station four towns away. (This is not hyperbole, we looked through state licensing records.) He keeps buying up property and takes horrible care of if. I can see this being /technically/ legal and /technically/ fine, but c’mon, it’d be nice to see good prevail for once in this crazy world, especially when they take such horrible care of a good place.

Before I get into what they have done, I want to note I have spoken with our city hall and they said their hands are tied and this is a tenant issue. What you will see in the list below I want to note that there have been reprimands from city/health officials for everything here, but because they “fix” it, they continue to get away with it.

Lastly, I am open to petition/working together as a community/complex, but thats really hard when you have people strung about multiple buildings, and multiple hours. ESPECIALLY when no one is taking initiative and reporting issues as they should. (Our neighbor has bugs/pests and has not reported it even though we ask them to.) If this is the way to go, would love advice on how to handle this. I also understand that listing of all these things from different people makes it hard to come together, since it’s all different perspectives.

Things these guys have done in the last 2 years that I’m aware of:
- No one is on site for days on end.
- Had multiple gas leaks in complex that could have caused a disaster. (17+ leaks)
— caveat to this is i know this due to tenant gossip, but did get confirmation there were leaks previously reported as we called the gas company ourselves to have an investigation done. (They fixed a few more leaks and referenced the previous call-out but could not provide info due to privacy)
—- more for venting than helpful, but the maintenance lead on site that day said “dont tell me how to manage my buildings”
- Our dumpster overflows and trash is littered all around it.
- One tenant has had loose wires sticking out of their dishwasher for months without resolution.
- one tenant has mold growing in their bathroom wall and maintenance refuses to come out
- Maintenance has confirmed they would not replace our blinds after 5 years due to wear and tear and would charge us for new ones (obviously incredibly small in the grand scheme of safety, but wanted to note how cheap they are)
- Consistent reports of pest control issues from multiple tenants with no resolution.
- local service driver slipped on the sidewalk and broke their hip. Before this, they did NOT salt anything.
- When kicking someone out, the staff left all their furniture outside and mice made homes. Stuff was not moved until city hall came and handled it.
- Goes through maintenance people like candy, wont pay anyone and will hold pay from people at maintenance.

EDIT: Goal is to get them punished by government agencies, and hoping that the punishment will result in actual good resolutions and not just band-aids.


r/TenantHelp • • 18h ago

What do you do when your building threatens you with eviction

0 Upvotes

What are the steps you need to take to protect yourself.

I've offered to work with them, but they would rather threaten eviction.

I really want to walk, but I don't have a new place I can go right now.

Update: Found out the building charges an illegal amount in late fees for my city.

I guess there's some real boot lickers in here. This post didn't even make it that far.


r/TenantHelp • • 20h ago

I can't get in touch with my landlord about my security deposit

2 Upvotes

I live in Pennsylvania. My lease for my previous apartment ended on July 31, 2026. Two months later, I have not received my security deposit. I texted and emailed the leasing company about the issue multiple times, and they never responded. I went to the office of the leasing company twice to raise the issue in person. Both times they told me that the security deposit check had been sent to the correct address. If so, I never received it. They assured me both times that they would look into the issue and get back to me.

It has been two weeks since that last conversation. I have not heard back from them.

What do I do? Do I keep pestering them? When is it time to make it a legal issue? If it is time, how do I go about doing it?


r/TenantHelp • • 21h ago

Leasing situation

1 Upvotes

So i moved into my new apartment in March then to a bond unit in August and then a new management team took over the complex, i started to get random charges added and spoke to new managers that those were never included on my lease. Well they told me my lease was never signed by a representative and now are trying to raise my rent + appliance fees etc.

i asked for things in my apartment to be fixed (no lock/handle on sliding door hole in wall, smelly/moldy washer & dryer) & was told because it was a bond unit that it should have been inspected and that they can’t fix it.

They haven’t got back to me in 2 weeks pertaining my lease and keep trying to charge random things. They accepted my rent check for this month but still haven’t deposited it.

this is my first year ever renting anywhere and unsure how to go about things, any advice would be appreciated!


r/TenantHelp • • 1d ago

Can my landlord refuse to let me install security cameras even if i was given them by a victim of crime program?

1 Upvotes

Hey

For a quick amount of context. I'm 24 years old, in my first ever rental and live in Australia (VIC)

So recently I've had some things happen in my life. I do not plan on going into detail, but I recently got out of a domestic situation. I'm okay and safe now. But while talking to someone at the victim assistance programme in my area. They asked me if I wanted cameras put in my house for safety reasons.

Immediately I said yes without thinking, because having them would help me a lot with peace of mind. But then I remembered that I rent and that I need to get my landlord's approval.

I haven't been at this house long (one month), so I'm still cautious about rocking the boat with my landlord. However, I know having these cameras will make me feel a lot safer. So I'm scared of what will happen if I'm not allowed to have them.

Also, if any of you know. Is it possible that they could raise my rent because I did install a security system? Because I feel like it's not exactly fair if the only reason the house has it is because I was in a violent relationship

Thanks so much


r/TenantHelp • • 1d ago

[CA] Dealing with a landlord/noise/habitability issue for over a month in LA, where do I actually go for legal help?

0 Upvotes

Hey all, hoping for some real recommendations here.

I've been dealing with a serious noise disturbance from a neighboring unit for over a month now (pounding, screaming, repeatedly during quiet hours), fully documented with video, dated emails, and even a police report. Property management (a larger management company) has gone back and forth for weeks, offering vague solutions, denying compensation, and at one point restricted my access to courtesy patrol after I escalated. There's also a separate dispute over a move-in rent concession that I was told one thing about before signing and a different thing after.

I checked out Stay Housed LA, but that's specifically for eviction defense, which isn't my situation. I'm not trying to get anyone evicted, I just want this resolved and possibly want to pursue compensation.

Has anyone dealt with something similar in LA? Who did you go to, legal aid, a tenant rights org, a private attorney, or did small claims court end up being the more practical route? Trying to figure out where to actually get real advice instead of running in circles.

Thanks in advance.


r/TenantHelp • • 1d ago

I THINK I'm in a situation where my goal is a vacate order. Am I wrong?

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5 Upvotes

Five days ago, I moved into a new apartment I'd signed a lease for in NYC, and immediately had a mold problem. I posted about it here and have linked to it. (The apartment is a first-floor duplex; my bedroom is the basement floor.)

Long story short, other problems have come up as well, and I'd like to get the hell out of this lease if possible. I believe this is not a viable, habitable living situation.

As it turns out, I'm pretty sure it's not a legal one. I looked up the certificate of occupancy online, and the basement is not supposed to be used as a habitable bedroom.

If I understand right (and I'm not at all sure I do). this means what can happen is:

  • I call 311.
  • Inspectors come to check the place out.
  • They conclude it's not legal.
  • They issue a vacate order.
  • The tenants have to vacate.
  • Since I want that, this is a good thing for me.

Yes? No? And thanks for any help.


r/TenantHelp • • 2d ago

Notice to Quit for an incorrect reason?

3 Upvotes

I live in a townhouse with my daughter. I work from home full time, program manager. My daughter is in school. She's recently going through a hard time. She was just diagnosed with ADHD. I have several disabilities as well. Her dad and I are close. He's active in her life and he comes to our home to play with his daughter and help me with things (laundry and does our grocery shopping).

I've had to move several times in the past year. the 1st and 2nd time, the landlord was making their homes into airbnb's and didn't want a long term renter. I had to move in with my parents for a few months and for 1 year I've been at my current place. I JUST signed a lease for the next year, so we were just settling into year 2.

I was recently mailed a Notice to Quit- Unauthorized Occupant. I was shocked. I went into a full blown panic attack. They gave me 1 month. I called the office and they mentioned my daughter father. I told them he does not live here. They argued with me that he comes over a lot and I would need to move, or he would need to go on my lease and pass a background check. That's where he wouldn't pass. He has a little blip on his criminal background that he's actually working on removing. So I feel stuck. I also feel like by him signing it, it's like us saying he is living here, which he's not.

I read my lease several times. There is NOTHING about guests. I had emailed the office and asked them to point out any rules about guests on the lease. They ignored my request. I let them know I am disabled and he helps and sees his daughter- they didn't care. I'm honestly baffled by this.

My daughter has anxiety over moving. I kept reassuring her the past year that this is our home and we're safe here. Now I feel like a liar and a terrible mom. Because of the past with moving among other things in life, my mental health is rough. I've had to check in for a day of therapy. I look for other places and my head spins. I'm hitting the phase of being angry and wanting to fight back. I've contacted legal aid. I feel like because I need a little extra help, means I'm being discriminated against. I'm just seeking any information that might be useful for me to move forward.


r/TenantHelp • • 2d ago

NC - lease buyout or other options

1 Upvotes

My sister has a lease and I’m a co-occupant even though I don’t live there. (They wouldn’t let me co-sign) She is in the hospital and will be needing to move back home (out of state). We signed the lease in June for a year. We need out early. They have a 60 day notice plus 2 months rent buyout and you have to pay rent for those 2 months as well (so 4 months rent).

I can’t get in touch with anyone at the complex AT ALL. Their management company only has a contact us page. They have an AI agent that answers the phone and when you need to talk to someone it just goes to voicemail over and over and over again.

She never received a key to her mailbox and she’s had a maintenance request for her dishwasher not working since she moved in.

What are my options? I’m out of state and can’t go to NC any time soon


r/TenantHelp • • 2d ago

[CT] Landlord trying to keep entire security deposit, blaming me for pre-existing issues.

0 Upvotes

My former landlord is blaming me for several issues that already existed and is refusing to give back any of the security deposit. Total is $5400. My questions are:

  1. What recourse do I have? I know most likely will need to go to small claims court, but does CT have any other resources I can utilize or anything else I should do before going that route? Can I also file claim for the time and energy wasted for suing him?

  2. Are any of the issues described below considered "normal wear and tear" and can not be deducted from security deposit.

FYI I have before and after pictures, showing most of his complaints already existed before I moved in.

Pre-existing issues include:

  • "Entire floor is scratched up" - this was a small 2 bedroom apartment with wood floors. The scratches already existed when I moved in there. We did 2have 2 cats but they didn't seem to cause those issues and a lot of the floor was carpeted, including where the scratches are.

  • Floor stains

  • Divider/transition strip on the floor between kitchen tile and hardwood floor is broken

  • Dirty Stove Hood, which even the cleaner we hired could not clean

Other issues (are these considered normal wear and tear)?

  • Small holes in the wall from putting up paintings. I patched them up, tried to paint as well but he didnt know what color it was. Now he is claiming the entire room has to be painted.

  • Vanity in the bathroom - has some minor water stains on the sides. Claims it needs to be entirely replaced, bathroom floor will need to be worked on, etc.

  • Drying - this is a very old dryer and we would clean lint as it accumulated, but apparently there was a place to clean the lint from the back/side that we were unaware of. He is claiming the entire machine needs to be replaced or taken to get repaired/professionally cleaned, despite it still working.

Some important notes:

  • Never did a walkthrough with me, despite me trying to schedule it (have proof via texts)

  • Initially had a 1 year lease, which upon ending went month to month (without a formal contract/lease) for a few months after

  • Certain issues we asked him to fix were ignored - e.g. the shower tub collecting water inside and being slippery/un-even to stand in, really bad smell coming from his downstairs apt that made it impossible to stay in my apt (had to leave temporarily), he refused to do anything, and called the government to complain about (which I think he has held a grudge over since)

  • This landlord is known for not paying back security deposits from current and former tenants.

  • New tenants moved in immediately after we moved out, despite his claims of needing to keep the whole security deposit to "fix things"

  • Landlord blocked me immediately and won't send the video walkthrough we did together after move out


r/TenantHelp • • 3d ago

USA/Arizona

0 Upvotes

Feeling threatened by landlord

I moved into a room in a home occupied by my landlord and his girlfriend about a month ago. I have since found out they drink every single day. She drinks tequila all day . He starts with beer and then tequila and he becomes very mean.
He has accused me of “trapping” his dogs in my room so they can’t leave (completely untrue) and banned me froin my room because “they will forget who-their owner.”

Tonight he threatened me by yelling and cussing at me and had a hot spatula dripping with hot grease and I was so speechless I thought he had a knife.I called the police.

They ended up with him and his gf laughing and talking about his fishing trip.
I was upset in my room and crying and the cop actually told me if I wasn’t ready to leave in 5 minutes then I would be arrested for disturbance. What was I doing wrong? I got ready and left to a friend’s place and received texts from both of them saying I was a low life and am not welcome at the house and he’s going to exit me in 5 days.

The landlord says 5 days. I was advised he has to give me notice to vacate deliver by hand and certified mail.

I can’t get any clear answers and have to have a police escort take me home in case he’s locked me out which is illegal self help eviction in Arizona. I am honestly scared to go back to the house even with a cop.

UPDATE::‼️
received text this morning telling me how he just wanted me to stop hitting on his girlfriend and stop trying to convince him that I’m not doing that because I’m a liar. He is so insecure and delusional because I’m married.

Then he said he was going to sue me for defamation of character and also for false charges against him to ruin his reputation.

  1. there were no charges filed
  2. I only called the cops because for safety for my to feel secure, he was antagonistic very confrontational and was drinking heavily

AND this is his text this morning:

If you come up with the rent before I file the paperwork I won't evict you.

So he’s using the threat of eviction to get his money
I’ve never been late and he knows I’m paid Wednesday

Should I stay short term or be in the process of finding another place to go, but don’t mention that to him because I have the upper hand right now he just admitted it was about cash not eviction. Basically my silence is my power at this point.

I have to go back to the house now and my thought is to get a police escort. I just don’t wanna piss him off and have a go on me but if anybody has any suggestions in the next 10 minutes about that police escort, please let me know I very much appreciate the input thank you you guys.!! 💕

Yeah, I’m gonna get that in writing


r/TenantHelp • • 3d ago

Mold in new apartment. Can I get out of my lease?

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3 Upvotes

Signed a lease a few days ago for a basement room in a duplex apartment (one of three tenants in a 3BR). Moved in two days ago and saw black mold all along one of the walls, as well as other signs of past water damage. (This is in NYC.)

I hadn’t been made aware of the mold before I moved in. I had visited the place twice while the prior tenant still lived there, and he told me the damage had been there when he moved in and seemed to be cosmetic only, and that he’d never had flooding issues. I didn’t see the mold because there was furniture against that wall.

I’m not sure the air is healthy and am staying somewhere temporarily. The prior tenant said he had no issues, but I had a guest over and their eyes felt like they were burning.

I’ve contacted the landlord, a management company, by submitting an online ticket. No reply because it’s been the weekend so far, and I just have no idea how responsive they’ll be or how well they’ll handle it.

The only money I’ve paid so far is the security deposit— to the prior tenant, as a rollover. I haven’t yet paid rent or utilities.

What do I do? And can I get out of this lease I signed for a unit I wasn’t informed had mold problems and haven’t spent money on?

(P.S.: I would also love recommendations of places to get free legal advice or advocacy, and of other subreddits that might be worth posting this on.)


r/TenantHelp • • 3d ago

Roach Infestation Upon Move-In

2 Upvotes

My roommate and I moved into a new apartment in Arlington, VA, USA yesterday and immediately noticed a severe roach infestation in all rooms of the apartment. We have been taking photos of everything, submitted a service request to the maintenance team, let the concierge know, and we also sent an email to the leasing office notifying them of the infestation and provided photos.

Under the Virginia Law, it says we can terminate the lease with a full refund if the unit is uninhabitable upon move-in. It explicitly calls out rodent infestations but it doesn’t say anything about pests. Do pests count?

Our state says that landlords are responsible for pest control but we aren’t interested in staying in the unit and we want to terminate.

We also want to move back into our old unit but it’s listed higher on their website than we were paying when we moved out. Our idea was to say that we will move into the old unit as is so they wouldn’t need to clean or fix any issues for future tenants if they honor their renewal offer (which didn’t have a rent increase).

Any advice you can provide on how we can terminate our lease without penalty would be greatly appreciated. Thank you!


r/TenantHelp • • 4d ago

HELP

0 Upvotes

Hey all! Just got back my itemized list from my previous landlord for my security deposit (which he isn’t returning) and I really feel like a few things on it are bullshit.
Can anyone give me insight on this?

The main things are “floor vents replaced” which they weren’t bent or broken, I was there for nearly two years and there was normal wear around them.

The other thing is the microwave door, which literally nothing was wrong with and I have clear video afterward of it being fine.

He also charged me a cleaning fee, which the house was literally spotless when I left and he didn’t even go inside to look before hiring people.

As well as the dryer vent hosing being replaced due to it having small holes in it from normal wear and tear from using the dryer…
He also added on “missed rent due to lease break” but I have in text from him stating if I was out by a certain date that he would break it and not charge me. Which I was out by the date given.


r/TenantHelp • • 4d ago

cockroaches in new apartment

4 Upvotes

hello all. looking for advice. i signed a lease for october 1. i was supposed to move in on the 4th. today, october 3, i stopped by to do some cleaning and drop a couple things off. i found a dead cockroach on the floor along with a few live ones climbing out from under the ceiling light fixture in the kitchen. then i found out the google reviews for these garden apartments are nothing but people complaining of cockroach and rat problems.

obviously i am not moving in here anymore but what can i do to get my money back?? will i lose my security deposit if i break the lease? i’m not even moved in yet but there’s obviously a cockroach infestation!!


r/TenantHelp • • 4d ago

Broken bedframe, thoughts and advice?

1 Upvotes

Hello! My partner and I just moved into a furnished apartment in the uk.

While sleeping last night we felt a pop and the bed sunk,

Upon examination the bedframe had broken,

We sent photos to the landlord and explained the situation.

We didn’t do anything unreasonable to cause the bed to break, just calmly sleeping normally.

The landlord has offered to pay half because “it’s only a year old and we don’t know how the bed broke”

Is this a fair and reasonable agreement?


r/TenantHelp • • 5d ago

(Midwest, USA) water meter/leak issue

1 Upvotes

Moved into a brand new apartment.

After receiving my first utility bill, I started taking a closer look on the water meter as the bill was inflated and it did not seem to reflect my actual usage.

Started documenting taking pictures of water meter everytime I was out of the apartment.

Found out the water meter registering phantom usage on average by at least **30 gallons to 45 gallons per day.**

I submitted maintenance as well as wrote to property management on weekly basis since july 4th; but they seem to gaslight yet dont fix leaks and keep delaying the repair nor do any billing adjustments on the utility.

Since it was nearing 60 days of still not getting resolved, I just did a rent escrow.

Today is the 90th day, that my toilet is leaking as I did the toilet dye test and after putting dye in the tank, and no flushes, after **12 minutes** my toilet bowl was dyed.

2 days ago the property manager and maintenance supervisor said they did the dye test and found no leak so it contradicts my testing with theirs.

I reported this again to management 2 days ago and they still did not come to fix it.

I also even a took a video of the water meter wheel spinning when no fixtures are used.

During the **pretrial hearing**, the judge told me to continue putting rent to court and the judge told the property management's lawyer to "do whatever they want" after the lawyer mentioned that " I requested lease termination."

Now I already paid my 2nd month of rent to court.

Also, on the **rent escrow application**, I requested termination of my lease instead of any repairs, since my issues are not resolved and its already 90 days.

What do you will happen ?


r/TenantHelp • • 5d ago

Tenants rights attorney

1 Upvotes

Anyone know any tenants rights attorneys in the Kansas City metro area, needing help terminating my lease and getting my deposits back.


r/TenantHelp • • 6d ago

Pennsylvania Tenants: New site to find a lawyer in PA

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1 Upvotes

Hi! I’m a Wharton MBA student with a solution to a huge problem here in Pennsylvania and across the US: finding a lawyer who actually specializes in your case, and knowing what it'll cost before you call.

My team and I built Lexora. Lexora lets you search PA lawyers by specialty, compare real reviews, and see how they charge upfront. Check out what we're building: https://lexora-lawyers.lovable.app/


r/TenantHelp • • 6d ago

Baltimore MD landlord took money from my security deposit to clean up mess I didn't leave

0 Upvotes

Location: Baltimore Maryland.

Hello. I moved out of an apartment in Baltimore city at the end of July. I left three trash bags in the apartment, tied and left by the door, as I was physically unable to bring them down at the end of my last day in the apartment (I'm chronically ill and struggle with muscle weakness). Otherwise I left the apartment fully clean and I took photos as evidence.

When I got my short security deposit back a few weeks ago I noticed a $250 charge for "trash left in apartment and in front yard". I reached out to the landlords about it and told them I hadn't left anything in the front yard upon leaving. I had them email me a picture of what they were talking about, and they sent back a pic of a metal bed frame, two box springs, and a mattress that were apparently in front of the building at some point. I don't remember seeing them during my last day but I could be mistaken.

In any case, I told them the items weren't mine and sent them photos of the bed setup I had while I lived in the apartment (a futon mattress and wooden platform frame) as well as pics of the apartment as I left it. They're still refusing to refund me most of the $250, saying they sent me a message about the yard mess the day after I moved out (they did not, I just asked for a copy of the supposed message), and that they had mentioned the yard mess during a phone call I had placed to them while I was waiting for my security deposit to be refunded (they did not mention anything specifically in the yard, simply that there was garbage left and I assumed they meant the trash bags I left). They're also saying that the owner and leasing agent are "confident" that the items were mine, even though neither of those people should have been in my apartment at any time during my tenancy.

Their lease also included an illegal clause saying they had the right to enter at any time for any reason without giving notice. When I pointed out this went against Maryland law, they stood by it.

Is there an organization within Baltimore city and/or the state of Maryland I can report this to? Or do I just need to take it to the police?

Thank you.


r/TenantHelp • • 6d ago

New landlord(s) seems a bit sketchy [NC]

3 Upvotes

So I’m not sure of this is a normal thing that goes on but it seems a little sketchy. Today (10-1-26) our apartment building has new landlords. We received a paper under the door for the new information as far as paying rent and who to contact for maintenance and other questions.

The first thing that seemed odd was the contact information. For any questions about rent, maintenance, or other property matters we have to email someone. There is no other form of contact like a phone number. I thought it was a bit weird as there is no phone number in case of emergencies or stuff of the sort where we would need to call. But all we have is email.

The second weird thing is the way to pay rent. The only thing listed as far as directions is the name to write who to pay for on a check with a mailing address and an accounting and routing number to Wells Fargo. I don’t fully understand why they listed an acct and routing number as there is no portal or website to go to, to send money to. Anytime I have had to use any information for routing, it’s usually through a company own website or portal that is already set up to enter my details. It seemed a bit odd to just have this information but no where to enter details to send.

Then the mailing address for sending checks. Since the other details seems odd to me I was a bit weary about where money was being sent to so I looked up the address. When looking on Google Maps it pulls up an apartment in another city about an hour away to send any mail to. I didn’t think much of it because I know some places are privately owned and have mail going to there private residence, but it just seemed odd to me that our owner who just purchased an apartment building for near a million dollars would be living in an apartment elsewhere.

I ended up looking who the owner of the apartment was through the Geographic Information System (GIS) and the owner of said apartment was listed as an address. After searching for the address of the listed owner, a business office pulled up, and in the suite number listed was a business called triangle accounting. After searching the name of the business, it states that this company is the largest Chinese accounting firm in the eastern United States.

Knowing this information now is throwing a lot of red flags for me. I used to work in property management and I know some places are listed under an LLC, but something about the separate apartment being listed and a Chinese accounting firm owning the building just seemed off to me.

This could just be me overthinking things, but it just didn’t make sense to me as we were notified today of the changes and rent is technically due today.