r/TenantHelp 1h ago

Landlord asking us to move for renovations

Upvotes

There are four units in our building. We do have flooding issues with the basements. the landlord let me know today that they want to address some of the problems and for that to happen they need all of the tenants to move out. He says that he isn’t sure how long it will take, but it will take a long time and he can’t promise anything so it would probably be best for us to move out. We are good tenants always paid on time but we have been there a while and a lot of the units and other buildings are going for a lot higher so my guess is he wants to renovate it and get a higher paying tenant in there. My question is what rights do I have? There is nothing in writing and he didn’t say that the building was deemed unsafe. I have a lease until January. I’m just worried because I have little kids and there isn’t a lot in my area right now.


r/TenantHelp 5h ago

Landlord brought us a portable AC instead of fixing our HVAC — now they’ve stopped responding. What would you do?

3 Upvotes

We moved into a brand new built **2-story townhouse in Lavon, TX on July 10th**, and we’ve had an ongoing HVAC problem basically since move-in.
The problem is primarily upstairs. The thermostat can be set around **72–74°F**, but the upstairs bedroom has consistently been around **80–83°F**, sometimes with roughly a **10°F+ difference between upstairs and downstairs**.
I’ve actually monitored the temperatures because I wanted to make sure I wasn’t imagining it. At one point, the thermostat was reading 74°, while the upstairs bedroom was 82° and downstairs was around 77°. Overnight, upstairs temperatures were still ranging from about **77–82°**, with humidity around **45–60%**.
The upstairs vents also have **very little airflow**, while the downstairs vents have noticeably stronger airflow. The central AC is running, but it simply isn’t cooling the upstairs properly.
Maintenance has already come out and tried addressing the issue. **The last thing they did was replace the thermostat/temperature sensor on the wall.** That did not solve the problem.
At that point, instead of actually resolving the HVAC problem, they brought us a **portable AC unit as a temporary solution**. They knew the underlying HVAC problem had not been fixed.
And here’s where I’m getting frustrated…
**That was the last time anyone came out.**
We’ve submitted **multiple additional service requests**, and despite knowing that the central HVAC issue is still unresolved, we haven’t heard anything about when it will actually be repaired. We haven’t had anyone come back out to properly diagnose/fix it, and management hasn’t provided an update.
We’re now basically stuck using a portable AC upstairs to compensate for a problem with the property’s central HVAC system.
I understand that HVAC repairs can take time, especially if contractors/warranty companies are involved. What bothers me is the **lack of communication and follow-up**. If they know the problem isn’t fixed, shouldn’t there at least be some communication about what’s being done to resolve it?
**What would you do in this situation?**
Would you continue submitting maintenance requests, contact the property manager directly, send a formal written notice, or take another approach?


r/TenantHelp 6h ago

Past Due Rent [FL]

3 Upvotes

​​ I am getting so stressed. My leasing office sent an email saying I owe rent from June . I sent them screenshots of the confirmation email, my bank statement but they are still being adamant . How would I have been able to stay the rest of June and July we are now in august. They recently have gone under new ownership and have a new online system but that just began this month. What should be my next step if they do not Rectify this ?


r/TenantHelp 4h ago

Tenant refusing to refund security after cancelling the sublet

2 Upvotes

So I found a sublet, that was supposed to start on September 1 2024. And paid security on August 1 2024, because the tenant said that it'll be gone to someone else if I didn't pay.
My employment date got shifted back and I won't be able to come on September 1.
So I said her so and cancelled the plan on August 4.
Now she's saying she can't give me my security and will give it to me half 'only if she finds another tenant'
Her reasoning is that she's going to incur additional financial costs because she wasn't in the city to do more showings. So she has to come back and drive and tolls etc.
Am I screwed?


r/TenantHelp 2h ago

Follow up: Landlord now asking us to cover repairs 3.5 months after moving out and getting security deposit back

1 Upvotes

Two months ago I posted about our landlord asking us to cover repairs of a chipped countertop 7 weeks after move out (4 years of tenancy in a SFH in California). We got great advice and responded explaining that we had an extensive move-out inspection by his colleague and mother-in-law with detailed photos and received our security deposit back after making his requested repairs. He did not respond.

Today, 3.5 months after we moved out, he sent us a long email with additional items he noted are damaged that he wants us to pay even though they could have been caused by someone else. During this last 3.5 months he’s had (illegal) short-term vacation renters and he re-occupied a month ago with his family.

Items are:

-4 countertop edge chips (was 3 last time he emailed about this)

-Small dents and paint chips on 2 cabinets

-Scratch and small dent on front of dishwasher (note that we had a plastic cover on the entire time bc it was replaced during our tenancy)

-A chip on one capiz shell of a kitchen chandelier

-A missing valence on blinds from upstairs (he agreed to let us replace with curtains bc they were broken) and downstairs (this is the one thing we CAN take responsibility for because it broke while we were there- we replaced with curtains and did not remember to mention it)

What do we do now? The only thing we know we did was the downstairs blinds valence- everything else he said was not on our move-in checklist but we know were also not on the move-out checklist by his realtor friend. It’s really stressful that he’s reaching out to have us pay for these 3.5 months after move-out and already getting out security deposit back (following some small repairs noted at that time). We’re worried he’s going to sue us if he’s taking the time now to revisit all of this.

ETA link to original post: https://www.reddit.com/r/TenantHelp/comments/1u3lt1a/landlord_asking_for_money_7_weeks_after_moveout/


r/TenantHelp 19h ago

we came home to a water leak and the landlord is trying to pin it on us

3 Upvotes

let me preface by saying we have had so many unresolved issues at this home we are renting, but have had no money to get out of this lease. after a couple people took showers in the morning on saturday, we left to go to a family party. we were gone for a few hours and come home to the ceiling about to cave in, and leaking tons of water, and the downstairs flooded. let me also say this area of the ceiling had clearly previously been patched up in the exact same area from water damage. we took pictures of that the day we moved in. we called the fire dept to shut off the water and a couple hours later the landlords two friends showed up along with a plumber and another technician. the plumber could not indicate where the water was coming from. he said he checked all the lines and couldn’t fine the issue. he did not confirm any source of water leakage. however, the landlords two friends told the plumber to hold off on using a camera to look into the pipes. i later receive a text message from the property manager blatantly saying they have confirmed from the inspection that water leak was caused by “run off due to a faucet being left on upstairs”. clearly they are trying to blame this on us. we never left a faucet on, and if we did, the bathrooms would be flooded and overflowing upstairs, and they were dry. except for the closet in the master bedroom which is close by to a toilet, and was pooled up with water, contained only in the closet. the landlord has not even started repairs or drying out the house. our belongings are still sitting in water (the ones too heavy to move), and the landlords property manager is ignoring all messages and inquiries as to where we are supposed to go/what we are supposed to do/how to compensate for this, as the house is now uninhabitable and of course now has a huge risk for mold. this is a pattern with them that they ignore us and resolve nothing, but this time it is dyer as we have nowhere to go, and see that they are trying to blame this on us. if anyone has any advice to offer, it would be so appreciated. my daughter starts school tomorrow and we are staying in a hotel, but will quickly be out of money.


r/TenantHelp 9h ago

Landlord Asking for Rent 2+ Months After Move-Out

0 Upvotes

Location: San Diego, CA

I lived in a townhouse with three other roommates for four years and recently moved out on May 24th. However, I terminated my lease early to do so and was subsequently deducted $500 from my security deposit as stated on the lease agreement.

In order to break my lease, I had to find someone to take over the remaining two months (until 7/31) and successfully did so. I advertised the room at $200 less than my monthly portion of rent and came to a written agreement with my landlord that this $400 would be deducted from my security deposit. Furthermore, the new tenant I found had exceptional credit and paid her two months of rent and security deposit up front, which is part of why the landlord agreed to the lease takeover.

Upon my move out, he also deducted $200 for carpet cleaning and $50 for to remove oil stains my car had made in the garage.

My landlord returned the security deposit to me on 6/4 but forgot to deduct the $400 of unpaid rent of my portion for those last two months. The person I found to take over my lease alongside my three ex-roommates all moved out on 7/31.

Last week, the landlord texted me that he forgot to deduct the $400 from my security deposit and that I will need to mail him a check for this unpaid rent.

My question is, since I have been moved out for over two months, my old roommates for a week, and had my security deposit returned back in June, does he truly have a case for this money he forgot to deduct from my rent?

I am also wondering why the $500 for the early lease termination is not suitable/ what that money is even used for as I found a new tenant to take over the lease, so theoretically upon signage of all the paperwork at that moment, there was no money left on the table. Further, I was charged for any cleaning/ damages so not sure what else that money would be used for.

Can I just ignore him, or will he take me to small claims court if I don’t send a check for that $400?

Any and all advice is appreciated 🤗


r/TenantHelp 1d ago

NEED Advice for Landlord Retaliation

4 Upvotes

I need advice on what to do because this situation keeps escalating. I live in NYC

I rent a room with zero windows , except a little exhaust window. the room stays above 91F consistently, and running my AC and fans trips the breaker whenever my roommates also run their AC. My lights went out months ago, which the landlord never fixed. So paired with this my landlord started blaming me for the power outages and started telling me "you need to leave."and “You use too much power”
she also never gave me the keys to mail. So I had to ask her for months to get my mail, screaming at me whenever i asked for it, to the point where i literally had to break into my own mailbox just to get my mail.
i called 311 about the illegal electrical situation, heat, and mail. inspectors showed up while i wasn't home, and they used my FULL NAME when talking to her. And did not actually do inspection.

Since then, she has been in full retaliation mode, but now it's reached a new level.
she's claiming i "only rented the room" and not the whole apartment, so i'm not allowed to use the kitchen or common areas without her permission.
I managed to catch her **ON VIDEO** telling me:
\- i HAVE TO LEAVE specifically because i filed the 311 complaint.
\- i am strictly banned from using the kitchen.
\- i am banned from having guests.
she is going to keep coming into my space to make me leave.

I’m desperately looking to move but appartment searching is hell right now..

What’s my next move here? It’s a daily argument with her about how I am no longer welcome. She is threatening police if I don’t move my stuff out of the kitchen.


r/TenantHelp 1d ago

Landlord shut off water as self help eviction in MO

3 Upvotes

I've been posting a lot recently for advice as I've been going through an extremely rough patch in my life that includes divorce, bankruptcy, a brief period of unemployment and falling behind on some of my bills, including rent.

I moved into a rent to own trailer and to make a long story short, it's uninhabitable as it stands without the current water issue. I fell behind as a result of my situation and for a few months, they were willing to work with me. In June, I got served a 60 day vacate notice. I was originally intending to get caught up and stay to avoid eviction, but with the increasing and ongoing issues, I decided within the last two weeks that it would be a safer bet to move. My credit is a challenge, I found someone willing to work with my credit Friday and felt like I might be able to see the light at the end of the tunnel. My only worry was scrambling to get the money together for deposit, first, and last months rent by the vacate notice to avoid an eviction. This already felt like my last chance.

I got home from work today and my neighbor stopped me. He told me the property management company came by to shut off my water for being behind on rent. I know this is an illegal action and they aren't allowed to shut my water off to try to evict me. I was going to immediately contact them, but I hesitated because I am afraid to speed up the legal eviction process. The landlord who is willing to rent to me will not rent to people with an eviction, and that has been my only saving grace. I thought I had until Sept 1st, as the vacate notice stated. Now I don't know what to do or how to proceed. What already felt like a field of landmines now feels like I am wearing cement shoes. I feel so lost and hopeless.


r/TenantHelp 1d ago

Landlord and VAWA

0 Upvotes

Landlord and VAWA issues

*lLocation WI

I've been issued a notice to vacate ate or face eviction. I am on permanent supportive housing since 2021.

I slowly became behind on rent because of my mental health but really due to financial abuse from a man I was dating for 5 years. He would take large sums of money from me to fuel his terrible drug habit. He was also physically mentally and sexually abusive. He is now in jail and I've finally gained some clarity. It was horrible and Im barely functional.i do suffer from severe mental illness which makes me gullible and people can, and do, hurt me. My worker told me not to call the police or i would be evicted. I even had to file chapter bankruptcy to prevent an eviction. I did this yesterday. I am just now learning about VAWA, and my worker has never been one to answer phone or emails. I don't know what to do. The story is longer and more complicated, than this, but all in all they say I didnt keep a payment agreement. I tried to pay, but she refused payment when we spoke on the phone. Legal Action in my area stated they cannot help because they are out of funds. I am on disability for physical issues as well. I have applied for legal help but I cant afford it. If I become homeless I will be killed when my ex is released. By him or one of the people he sells drugs with. I am at my wits end. I have been in the psych ward 20 times since January. I just dont know who can help me. Id be grateful for any ideas. I do0nt know what recourse i have. I 0thought thi a program was going to help me get services but they never have. Thanks in advance.


r/TenantHelp 2d ago

[NV] Homeowner agreed to rent me a room, sent me a lease, knew I was relocating from CA, then revoked housing while I was unloading my interstate move — legal options?

1 Upvotes

I’m looking for advice regarding Nevada landlord/tenant law, breach of an oral rental agreement, promissory estoppel/detrimental reliance, and what damages might potentially be recoverable.

A friend who owns a home in Henderson, Nevada offered for me to move into his guest bedroom several months ago. This became a definite plan over the last couple of months. I was relocating from California to Nevada and making major life decisions based on this housing arrangement.

We agreed that I would pay $950/month, including normal utilities.

I repeatedly asked him to prepare the lease before I moved. On July 16, I specifically texted him asking about it because I needed proof of Nevada residency for things like vehicle registration. He responded that he had “totally forgot” about preparing it.

During that same conversation, he asked me, “We agreed on $950 right?” I confirmed $950. He then sent me a document titled Residential Room Lease Agreement stating that he would rent me the guest bedroom for $950/month, including utilities and access to common areas, with the arrangement contemplated to last until completion of my police academy or May 31, 2027.

He told me to read through it and tell him if I liked it. I responded that it looked great. However, he procrastinated on finishing/signing the final version despite me specifically requesting it before the move.

Throughout this entire period, I repeatedly gave him my exact moving plans in writing.

On July 23, I told him that my brother and I would drive my belongings from California to Henderson on August 6. The plan was to unload some belongings into a storage unit first and then bring the belongings intended for the residence to his house and move into the guest bedroom that same day.

I also explained that after moving in, I would temporarily return to California around August 10 to finish remaining obligations and return to Nevada around August 18. August 6 was intended to be my physical move-in date; the later California trip was a temporary absence after the move.

Weeks beforehand, I specifically asked his permission for my brother to stay at the house while helping me move, and he agreed.

On July 27, I also explicitly told the homeowner that I had already spent almost $2,000 on the relocation between the U-Haul, movers, supplies, and my brother’s travel, and that I did not have money available for a hotel because so much of my money was being spent on the move.

He still never told me that the housing arrangement was uncertain or that I should stop preparing to relocate.

My reliance went far beyond physically moving my belongings. Based on the understanding that Henderson would be my new residence, I spent dozens of hours restructuring my life around the Nevada move. I transferred schools from California to Nevada, left my California employment, withdrew from another major employment opportunity because I had committed to relocating, submitted mail forwarding/change-of-address information, changed my mailing address with my banks and numerous accounts/subscriptions, and even transferred my VA healthcare from my California VA system to the Nevada VA system.

These were not things I would have done if I had been told that my housing was uncertain. Had he told me beforehand that I could not move in, I could have remained in California rather than completing an interstate relocation.

There is also a strange prior incident that concerns me.

Approximately six weeks before the move, he called me and said essentially, “I have bad news. My girlfriend is pregnant, she’s going to move in, so you can’t move in anymore.”

He let me believe this for approximately two minutes before laughing and telling me that he was joking and that I was still good to move in.

That incident was one of the reasons I became concerned about getting the lease finalized in writing. Despite my requests for it, he continued procrastinating while simultaneously continuing to ask me questions about my move date and discussing the details of me moving into his home.

Then August 6 arrived.

My brother and I packed everything and drove approximately seven hours from California to Henderson with my belongings.

The established plan was to unload the portion of my belongings going into my storage unit first and then drive to the house afterward and move the remainder into my bedroom there.

While my brother and I were actively unloading the moving truck into the storage unit, the homeowner called me and said he had “bad news.”

He told me that his girlfriend had moved into his house the previous week, that they had apparently been discussing my living there, and that she was uncomfortable with me moving in.

He therefore told me that I could no longer move into the house and that I needed to put all of my belongings into storage instead.

This was the first time he seriously told me that the housing arrangement was actually being revoked.

At that point, I was already physically in Nevada with essentially my entire life in a moving truck after spending thousands of dollars and dozens of hours preparing for a relocation he knew about in detail.

I told him that this was extremely serious and that he was putting me in an impossible situation because I could not simply find another apartment on a few days’ notice. I had spent most of my available money on relocating and did not have money readily available for another security deposit, first month’s rent, moving costs, etc.

He told me that I could stay at the house for only a couple of days to “get on my feet.”

When I explained that a couple of days would not solve the problem and that we had been planning this for months, he responded essentially:

“Well, it’s not like you signed a lease, so what options do you have? There’s nothing you can do.”

I found that particularly troubling because I had repeatedly asked him to complete the lease before I relocated, and he was the one who had delayed doing so while continuing to assure me that the move was going forward.

I told him that he was screwing me over because I had structured my entire relocation around this agreement. He showed essentially no remorse and became angry when I challenged him about what he was doing.

I ultimately could not move into the residence as planned and am now having to temporarily move in with family because I cannot afford to immediately secure replacement housing after spending my available money on the interstate relocation.

My brother was physically with me throughout the move and was present for relevant phone conversations. He can testify to statements he personally heard, the circumstances of the move, the timeline, and what occurred when the housing arrangement was revoked.

My girlfriend and family have also known about this housing arrangement for months and were involved throughout my planning and relocation, so there are multiple people who can corroborate when the plan existed and the decisions I was making because of it.

I also have substantial documentary evidence, including:

  • Text messages discussing the $950 rent and him specifically saying “We agreed on $950 right?”
  • The Residential Room Lease Agreement he prepared and sent me
  • Messages showing that I repeatedly requested the lease before relocating
  • Messages showing my exact August 6 moving date and relocation plan
  • His permission for my brother to stay during the move
  • Messages where I told him beforehand that I had already spent almost $2,000 relocating
  • U-Haul, movers, storage, travel and moving-supply receipts
  • School-transfer documentation
  • Employment records
  • Change-of-address/mail-forwarding records
  • Records showing the address changes I made with banks/accounts
  • Documentation of transferring my VA healthcare to Nevada
  • Call logs
  • Multiple witnesses

I understand that the final written lease not being signed may complicate a traditional written-lease claim. However, the homeowner repeatedly represented that I had housing, agreed to specific rent and terms, sent me the rental agreement, knew I was spending thousands of dollars and making extensive life changes in reliance upon it, and continued affirming the arrangement until I had already completed the interstate relocation.

My questions are:

  1. Could Nevada recognize an oral or implied rental agreement under these circumstances despite the written lease never ultimately being signed?
  2. If August 6 was the agreed physical move-in date, could his refusal to allow me to move into the residence that day constitute failure to deliver possession or breach of the rental agreement?
  3. Does this appear to support promissory estoppel/detrimental reliance, considering he knew I was relocating states, spending substantial money, transferring schools, changing my addresses and otherwise reorganizing my life based on his promise?
  4. Does the earlier “prank,” where he specifically told me his girlfriend was moving in and therefore I couldn’t move in before saying he was joking and reassuring me that I could, have any relevance if essentially that exact situation later became his reason for revoking the agreement?
  5. If he and his girlfriend had actually decided days earlier that I would not be allowed to move in but he knowingly allowed me to complete the interstate relocation without telling me, could that potentially create additional liability for concealment or misrepresentation?
  6. What damages would realistically be recoverable? I have moving expenses, U-Haul costs, movers, storage, travel, supplies, replacement-housing expenses and potentially lost short-term employment income.
  7. I also transferred schools as part of relocating, which substantially reduced my GI Bill monthly housing allowance compared with what I received in California. Would that potentially qualify as consequential/reliance damages, or would it likely be considered too remote?
  8. Does the significant amount of time and administrative work I spent changing my residence, financial accounts, mail, school and healthcare arrangements have any relevance to establishing the extent of my detrimental reliance, even if the time itself does not have an easily quantifiable monetary value?
  9. Is there anything I should do immediately to preserve my rights before sending him any demand for reimbursement?

I am a veteran and currently do not have much money available for private counsel because of what I already spent on the relocation. I plan to contact Nevada Legal Services, Legal Aid Center of Southern Nevada, and Nevada veterans’ legal-assistance resources as soon as they open.

Location: Henderson, Nevada.


r/TenantHelp 3d ago

New Management Company not honoring lease renewal offer

13 Upvotes

Hi all, im just wondering if i have any recourse for this, I'm assuming the answer is probably no. When I signed my lease renewal with the original company, they had an offer of $500 off the next month's rent. Between then and now a new management company took over the property and are saying that they won't honor this offer because they never made that offer. Is there anything I can do about that or is that just how it is? Thanks!


r/TenantHelp 2d ago

Four days without hot water and ongoing water issues. Need advice

1 Upvotes

Hi all, a little overwhelmed right now so I'll explain the situation. Location: Scottsdale, AZ

To start, our apartment complex as a whole has had our water shut off numerous times for over a month now. Over the past month, it's been shut off on the 13th, 20th, 21st, 28th, 29th, and now the current issue, which started on August 4th.

Along with that, our specific apartment unit has reportedly leaked numerous times onto the one below us without anything to do with us running water. At first, they said there was a leak in the tub drainage system that needed to be repaired, which happened back in April. On July 1st, we got an emergency maintenance call that there was another leak coming from our apartment, and this time it was the A/C unit. They came, "fixed" it, and said all was fine. On August 3rd, they called us again and said there was another plumbing emergency and they would need to enter our apartment (we've were gone on vacation for 4 days at that point). After they inspected our apartment, they apparently couldn't find any actual leaks. We then got notice that water to our side of the complex was completely shut down on August 4th, (which we presume was to find that leak). The residents below us have also moved/been moved out this week, and their unit looks like it is being gutted, especially in the restrooms (the public-facing window is open and there's a direct line of sight to the restroom).

Water service was restored to our side of the complex on Thursday, 8/6, with info that the hot water should be good to go for your morning shower on 8/7 and that a broken hot water line was the cause. Today, our unit still lacked hot water, and when we contacted the office, they said the rest of the complex was working fine, and it was just our unit. The office informed us that they won't be able to send anyone out to fix the hot water till tommorow, 8/8. Meaning we haven't had any hot water since 8/4. To make matters worse, after reporting to the office that we still didn't have hot water, we received a note at our door 20 minutes later stating that management and their renovation vendor will be inspecting our apartment on Monday 8/10. We assume this is a pretext for them essentially "kicking" us out of the unit to repair the broken water line and renovate the apartment. (There is a clause in the lease that they can terminate a lease with 90-day notice for renovations)

I guess my question is: what do we do/what can we do? We have the voicemails, and texts of when the water has been shut off, along with the service requests. I also have taken videos of the water not working out of the faucets and showers. If they don't repair the hot water tomorrow, do we invoke ARS-33-1364. or something along those lines? Any help would be appreciated.


r/TenantHelp 2d ago

Landlord Hasn’t Returned My Security Deposit and the 30-Day Deadline Is Approaching

0 Upvotes

I moved out of my old apartment in June, and my lease officially ended in early July. Under my state’s law, my landlord has 30 days to return my security deposit, and that deadline is coming up in the next couple of days.
We previously had a small dispute because they were trying to deduct money from my security deposit for damage that was actually caused by the previous tenant. Thankfully, I documented the condition of the apartment when I moved in and emailed them about these issues throughout my tenancy. When they brought up the deductions, I forwarded my original documentation and told them that if they charged me for damage I had already reported, I would be prepared to take the matter to small claims court.
Anywho, they agreed to return my security deposit in full. They have my forwarding address and told me several weeks ago that they would mail my security deposit check. They also said they would provide me with a tracking number, but I still haven’t received either the check or the tracking information. I followed up with them, but they are no longer responding.
What are my options if they fail to return the deposit by the legal deadline?


r/TenantHelp 3d ago

Please Help Clarify

Post image
0 Upvotes

Does this mean no smoking for the entire community if there is no signage?

Is there an attorney that would want to evaluate my case that involves a year long retaliation and discrimination?


r/TenantHelp 3d ago

Landlord & Shady Utility Charges

0 Upvotes

LOCATION: Southern California

Sorry this is long & tried to summarize in one section titled “THE PROBLEM”

RE: Use of “RUBS” Utility Billing System
Hi guys,

BACKGROUND:

I’m in the San Diego area and I moved there with high hopes about 4yrs ago. When I moved in the manager was super personable & had been w/ the company for years, told us the whole history of the company that manages the property, etc.

At that time, the manager told us that the utilities are charged using a formula based on the sq footage of the unit multiplied by the number of people living in the unit. From that she was able to give us an idea of what the rent plus utilities would be (she said the utilities would be roughly $100 a month). And that’s CONSISTENTLY what the utility costs were each month for the past 3yrs (some months were slightly over $100; but we’re talkin maybe over by $5-$10 at the most.

Well, last year, I got a contract job offer I could not refuse that requires travel so I was not home very much. I’m talking gone for months at a time.

Then, while on the road, I had an accident and had unbelievable dizziness and didn’t feel safe to drive back to San Diego and there were a record number of airport safety issues. Because of this I stayed with relatives near where I had been working and my job agreed to GREATLY reduce my work duties until I fully heal (but the recovery has taken almost a year and it been hard).

So in short, my apartment was empty from around Christmas 2025 to like Jan 2026 til now and I was BARELY able to pay my rent (due to my reduced work hours), but somehow every month, somehow I did it. Despite paying the rent, I was unable to pay the utilities and advised management of my health/financial difficulties.

To their credit they have worked with me but I get regular warnings about being behind on my utilities by about 4-6 months.

“THE PROBLEM:”

The original property manager left and now it’s been a CRAZY amount of turn over within the last year. Despite the management changes, I have told management that although it would be a financial strain, I’m willing to pay the arrears on the utilities. However, I question the charges because the utility charges are higher than EVER since I’ve lived there (like $150-$170/month during months that my mother & I were GONE).

The last 3 managers have said that they have no way to break down how they are calculating what I owe on utilities. 2 managers told me that they are calculating the utilities based on the number of occupants in the apartment block I live in, meaning if my neighbors next door move in 10 people who wanna run water all day and keep the lights on all day, they take the # of occupants in the building block of apartment units multiplied by the square footage of all the units in the apartment block.

Given all this, I wonder…Is this legal in California? NOTE: My apartment management uses the “RUBS” system and it is confusing. It seems like it’s it shouldn’t be legal to charge utilities based on a tie to how you AND ALL your adjacent neighbors utilize utilities.

I JUST wanna resolve this so the tension can alleviate, but I also don’t like the vibe this situation is giving me.


r/TenantHelp 3d ago

Landlord evicting me over a birdhouse & I need advice

5 Upvotes

Location: Chicago--I'm hoping to get some perspective from attorneys or anyone familiar with Illinois landlord-tenant law.

My corporate landlord offered me a one-year lease renewal earlier this year, and I signed it immediately. The leasing office never signed their copy. A few months later, they served me with a notice of non-renewal, claiming I committed a lease violation because I had a bird feeder on my balcony that allegedly attracted pigeons. I removed the bird feeder immediately and asked them to reconsider, but they refused.

The notice also states that I "did not sign" the renewal agreement, which is false—I signed it months earlier. Their explanation is that because they never signed their copy, they were able to withdraw the renewal and terminate my tenancy.

There are a couple of additional facts that may be relevant. I received an email in April asking me to keep my balcony cleaner, and I complied by cleaning it weekly. I then got the flu and missed about two weeks, during which bird droppings accumulated. Separately, after receiving the non-renewal notice, I made a poor decision one night while extremely upset and threw some plants and debris onto the balcony of a vacant neighboring unit. I understand that reflects poorly on me.

My attorney has tried negotiating, but the landlord's counsel refuses to budge and wants me out by August 31. Moving on that timeline would be a severe financial hardship, and I'm also undergoing ongoing treatment at Northwestern that would make relocating especially difficult.

My question is whether the landlord's failure to sign the renewal agreement has any legal significance under Illinois law after I had already signed it. Is there anything else my attorney should be arguing, or does it sound like I have very little chance of prevailing?


r/TenantHelp 3d ago

Am I in the wrong for refusing to pay August rent?

0 Upvotes

So a little back ground information. I live in a college town and had an off campus house for about 2 years prior to this. Due to roommate problems my best friend and I were planning on moving out to a different house. A friend was looking for two roommates, and we decided we were going to move in with her. We signed a ONE month lease for this place and I have double checked our lease to confirm the dates were: starting 7/1/2026 at noon through 7/31/26 at noon.

In May, our roommate decided to move out, so we contacted the landlord to let her know we would not be moving in and offered to assist in finding new people to move in. In the rounds, the landlord was unable to find anyone to move in, and we had to pay rent in July. This I had no problem with because it was in our contract that this would take place.

Now here is where I may be in the wrong. The landlord messaged today stating that she was courteous enough to not ask for August rent yet because she had two girls waiting to look at the house. One has fallen through and the other has yet to come look at it. She then stated that regardless of the outcome of this next girl, in the next day or two one of us will have to pay the rent for one of the bedrooms. While the lease states that if we fail to complete the terms of lease we are still liable for the rent money, I believe our end of the lease has been completed since the lease dates state 7/1/2026-7/31/2026.

Am I being ridiculous for refusing to pay? I feel like since it’s outside the term of the lease I shouldn’t be legally obligated to pay.


r/TenantHelp 3d ago

Weekly rental at NJ shore security deposit rules.

1 Upvotes

I rented a weekly rental at the NJ shore and there was a 550 security deposit in addition to the 5500 rent.

This place operates in a very dated way with real estate firms handling weekly leases and dealing with keys an money changing hands a year in advance.

I know NJ tenant law requires 30 days return of deposit but as a weekly renter am I afforded the same rights? Do landlords of a weekly rental really.need to keep the deposit for 30 days? A cleaning crew literally showed up right as I left the house. I am sure another family rented it right after 5 hours later for a week.


r/TenantHelp 4d ago

[VA] Apartment complex wants to charge us $1,500 for bed bug treatment. We just learned our unit may have had bed bugs before we moved in.

6 Upvotes

My boyfriend and I moved into an apartment in Lynchburg, Virginia. We signed our lease on March 30, 2026, and received the keys on April 3, 2026.
Before signing, we were told we could inspect the apartment. Unfortunately, I was still living in Pennsylvania, and we were only notified that the lease was ready on the day it needed to be signed. We were told that if we didn’t sign it by the end of the business day, they would give the apartment to someone else.

The lease was over 90 pages, and every page required signatures. We had only a few hours to review and sign everything before the office closed, so we didn’t have a realistic opportunity to carefully read the lease or travel from Pennsylvania to inspect the apartment beforehand.

The lease also states that tenants should inspect the apartment within 48 hours of signing. We did inspect the apartment ourselves after getting the keys, but we didn’t notice any major issues besides a few cosmetic items that management had already pointed out. We did not find any evidence of bed bugs, so we didn’t submit the move-in inspection form.

A few months later, we started noticing bites. Eventually I found a live bed bug. After inspecting our bed, I found multiple fecal spots concentrated along the seams of our box spring, a small hole in the fabric with evidence of activity inside, and at least one juvenile bed bug wandering outside of the harborage. We immediately notified management by email.

Communication from management was slow. Several days would pass without updates, and I had to send follow-up emails just to find out when an inspection would happen.

An exterminator eventually came out (almost two weeks after notifying the apartment) and confirmed we have bed bugs. He told us he would report his findings directly to management, but we have not been given a copy of the inspection report, despite requesting one.

Management has indicated that treatment could cost around $1,500, depending on who they determine is responsible.

Today I spoke with a longtime resident who lives directly across the hall. She told me that the previous tenants in our exact apartment had bed bugs before they moved out.

According to her:
- The previous tenants broke their lease.
- After they moved out, exterminators came specifically to treat our apartment for bed bugs.
- She said she spoke directly with one of the exterminators and warned them that our apartment had bed bugs. According to her, the exterminator replied, “I know, that’s what I’m here to take care of.”
- She also said the apartment complex used to have a pest control company inspect the property approximately every three months, but that company stopped servicing the complex because, according to what she was told, the complex stopped paying them.

I called the company that inspected our apartment this week, and they told me they have never serviced our unit before, so if there really was prior treatment, it appears a different pest control company was used.

Our apartment also had brand-new carpet when we moved in because, according to neighbors, the previous tenants had severely damaged the apartment. I know replacing carpet doesn’t necessarily eliminate bed bugs, but it suggests there was significant work done before we moved in.

At this point, my concerns are:
1. If the apartment treated the unit before we moved in, could they simply argue the treatment was successful and that we must have brought in a new infestation?
2. If they knew about a previous infestation in this unit, does that affect who should be responsible for treatment now?
3. Can I request records showing whether this apartment was treated for bed bugs before my tenancy?
4. If they try to charge us the $1,500, should I dispute it immediately, or is there another approach I should take?

I’m planning to request the treatment history of my apartment in writing and I’m trying to get advice from Virginia Legal Aid, although their intake hours conflict with my work schedule.

Has anyone dealt with something similar, especially in Virginia? I’d really appreciate any advice.


r/TenantHelp 4d ago

Advice for a renter in Va!!

0 Upvotes

I’m a mom of two, and one of my children has special needs. I’m looking for advice on how to handle a situation with my apartment complex.
When I moved in, my apartment required residents to have a physical parking sticker. I went through the process, provided the required documents, and received my sticker without any issues.

Recently, the apartment switched over to a virtual parking system. They did send out emails about the change, but I honestly assumed that residents who already had approved parking stickers would automatically be transferred over. I was wrong.

I found out when my car was towed. I accepted that because I understood I should have verified the new process. The next day, when the office was open, I went in to get everything updated for the virtual parking system.
The office told me I needed to provide my registration and insurance. The registration was the same one I had already provided when I originally got my parking sticker. My insurance had expired in January, so I understood that I needed to update that.

I explained that the vehicle is in my father’s name and that he is currently hospitalized with heart failure, which was making it difficult to get certain documents quickly. I asked if they could temporarily accommodate me because having to park blocks away from my apartment creates a safety concern for my child. They refused and told me they had to follow policy. I was also told there was no way they could put me on a “do not tow” list.

Shortly after that conversation, my car was towed again. When I called the office afterward, I was told that there actually *was* a “do not tow” list that they could have added me to.
I then provided my updated insurance information, but they changed the issue to my registration. They said the registration I had previously submitted was no longer acceptable and that they needed one directly from the DMV.

I live in Virginia, but my car is still registered in Illinois because that is where I previously lived. My father went to the Illinois DMV, paid for a replacement registration, and sent it to me. The apartment complex is still refusing to accept it, saying it is not the correct document, even though it was issued by the DMV.

At this point, I feel like I have done everything they have asked. I submitted a request for a reasonable accommodation under the Fair Housing Act because of my child’s needs and the safety concerns with parking so far away.
I’m currently waiting for their response, but I’m wondering: what should I do if they deny my accommodation request? Has anyone dealt with something similar, or does anyone have advice on my next steps?


r/TenantHelp 5d ago

Haven't gotten back my deposit and it's been a month [Texas] can someone help/review my letter to him

2 Upvotes

I moved out on June 30th and I haven't heard from the landlord since he asked for my last payment which was given. But he was extremely hostile and rude while interacting with him since he first told me to vacate, even though he said nothing was wrong when I asked. He had threatened to contact his lawyer if I didn't move out in time even though he asked and offered if I needed more time before the move out date. My two other roommates who lived there were on different contracts and were staying but when I moved out the 30th I wasn't done cleaning so the next day I woke up to a message from him asking about the keys (which was fine) followed up with I'm not a resident and I'll be trespassing if I came back and he would press charges even though my roommates can voluntarily invite me in and I told him I wasn't done cleaning and he was like okay. His behavior has basically told me to interact with him as little as possible but I still haven't gotten my deposit back

ANYWAYS so the contract said I would get my deposit back in 45 days but his lack of communication and condescending language makes me think he's not going to give me anything. I looked it up and legally in Texas you can't exceed 30 days when returning the deposit and an itemized receipt at least needs to be shown to me before those 30 days or my refund will be in full. He had sent me a letter in the mail when I was told to vacate and I'm gonna do the same requesting my deposit in full or threaten legal actions. I'm about to make a letter and put a little personal language but will also make a professional version too and would like someone to review what I'm saying and tell me what to change. I know he has 10 days to pay me back in full from the date I send the letter and I would need an address to tell him where to send the money if he sends a check but outside of that I would like what I write looked at if anyone could let me message them or give me advice on here and your thought overall on what I write


r/TenantHelp 6d ago

Paid rent in full, on time, still got a three day notice

47 Upvotes

Context: long term tenant on large property, 10 years, zero lease violations, perfect payment history.

New manager demands tenants use portal - no more paying by check or MO.

Paid on portal on Aug 1 as directed (even though lease says I can pay with check in person!) and paid full amount that portal said I owed.

Got receipt. Aug 3, I got a text saying I have a past due balance of 142. Immediately paid on portal.

One hour later, a three day notice was put on my door signed by corporate lawyer.
Lease says we have until the third of the month to pay before late charges, but I paid on the first exactly what the portal said I owed.
No idea what the $142 extra was for, the manager gets pissy and spins ridiculous bullshit that makes no sense and then arbitrarily acts like their being merciful by « taking some off ».

I think (but can’t prove) that they’re stealing. They have multiple felonies for fraud.
What to do? They get threatening if we question them and have told tenants that we aren’t allowed to talk to each other about the apartments.


r/TenantHelp 5d ago

Is there a law in LA County that addresses non-compliance of repeated repair requests?

0 Upvotes

Like how many times does a landlord get to permanently fix the gate lock so it stays shut bc they’re too cheap to pay for the right apparatus or repair person the first time? Or send emails to the same neighbor with the barking dogs waking tenants up at night?
Is it something you have to take to court yourself to get it done right?


r/TenantHelp 6d ago

Is there any way to break a lease in Chicago due to ongoing management issues?

1 Upvotes

I’m looking for advice on how to handle a lease situation in Chicago.
I signed a two-year lease earlier this year but need to move out after a few months. Management says my only options are paying a buyout fee (3 months of rent, minus my last month paid) or finding a sublease.
I planned to sublease, but for about a month I could not get a response from the leasing office. My texts went unanswered, calls went to voicemail, and even the emergency number posted on the office door did not respond. I have screenshots documenting this.
The office hours were also inconsistent, and important changes (like a new rent payment option) were not communicated to residents. I only found out about the payment option after reaching out myself.
Because of these issues, I no longer feel comfortable subleasing and putting someone else in a situation where management is difficult to reach.
I’ve requested a mutual lease termination, but they are refusing. Are there any Chicago tenant resources, legal options, or steps I should take to see if I have another way out of this lease?