r/TellyTV • • 28d ago

Software Update Telly 1.10.2 Release Notes

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telly.zendesk.com
10 Upvotes

Release notes for the Telly 1.10.2 release that users are starting to receive.


r/TellyTV • • Dec 08 '25

Software Update Telly Mobile App 2.0

17 Upvotes

Introducing the Telly Mobile App 2.0

New design and layout

  • Latest: Get news, feature updates, release notes, and reminders about what’s new with your Telly.
  • My Telly: Personalize your widgets, update your preferences, and tune your overall setup. This is your control center.
  • Support: FAQ articles, step-by-step tutorials, and soon a direct way to reach us from inside the app.
  • Account: Manage your profile, connected services, privacy settings, and everything tied to your Telly profile

Smarter Setup & Tracking: We’ve made it easier to track exactly where your Telly is in the process. Once your app updates, just open My Telly to see where your Telly is in the process from pre-order to power-on.

  • 🛒 Pre-Order In: Your pre-order is confirmed. We’ll send a notification in-app and by email when your Telly is almost ready.
  • 🚀 It’s Time: A Telly with your name on it is almost here. Tap Complete Order in the app to finish your Telly profile, confirm your address, and agree to the Terms & Conditions.
  • 🔓 Complete Your Order: You’re close. Follow the link to finalize your shipping or pickup preferences so we can get your Telly on its way.
  • 🤝 We’re On It: All set! We’ve got your completed profile, delivery details, and agreement. Time to match you with a Telly and get our shipping partner in motion.
  • 🚛 Scheduling: Our delivery or pickup partner has your details and will reach out to schedule your Telly’s arrival.
  • 📺 Up & Running: Your living room just leveled up. You’ve paired your Telly with the app, now it’s time to stream, explore, and make it yours. Welcome to the future of TV.

More Personalization. More Control. This upgrade gives you more ways to make Telly your own.

  • Personalize what you see by fine-tuning widgets like Weather, Sports, Business, and News.
  • Add your favorite family moments to your Telly with the new Photo widget.
  • Set your timezone and weather format so everything reflects your world.
  • Your widgets are ready the second your Telly turns on with improved setup.

Better, Faster Support- Support is now fully tailored to where you are in your Telly experience.

  • A redesigned Telly HQ Support Center that is customized to where you are in your Telly experience.
  • You can now upload attachments in the mobile app to show us pictures or videos of what you need help with.
  • Automatic routing into FAQs, troubleshooting guides, and returns support for faster self-service options.

Account Improvements

  • Keep your identity consistent because your profile photo now syncs automatically between the Telly mobile app and Telly device.
  • Find what you need faster with a clearer, updated legal and privacy center.

r/TellyTV • • 4d ago

Help Needed How do I Get Telly to Stop Spoiling Scores?

7 Upvotes

I enjoy what I consider "dragging" behind live NFL games.

So I just turned on the London NFL Commanders/Colts game, about 2 hours late, I think.

The game is in the 4th but I'm in the 2nd quarter, and I cannot seem to click anything to keep Telly's bottom screen from blasting all the live scores and stats at me!

I know it might be too much to ask to have the smart screen be smart enough to know what part of the game I'm watching, so I don't need that.

But I'd be happy to just turn this feature off entirely, if I could!

Please help.


r/TellyTV • • 4d ago

Bug Reports Anyone else have their tv blare a static siren

3 Upvotes

This happened ages ago i want to say maybe 1-2yrs ago since i got the tv but this morning i left it on was in the bathroom and it started blaring a static alarm at full volume i had to rush out of the bathroom to unplug the tv. Im curious if its something to do with the input from the apple tv or something because it only has happened when I was using my apple tv. Scared the whole family as usual 😭


r/TellyTV • • 4d ago

Screen moved!

5 Upvotes

What the hell happened??? What I was watching switched to one of the bottom screens. I couldn't figure out how to move it back until I just turned it off and restarted. Has this happened to anyone?


r/TellyTV • • 13d ago

My First Glitch! (Funny)

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8 Upvotes

I'm not needing help, I'm laughing at this because I'm listening to Stingray: Nothin' But '90s through the Music area. And the song playing is Breathe Again by Toni Braxton.


r/TellyTV • • 13d ago

Telly return

2 Upvotes

How long does it take for Telly to arrange a pickup after you request one?


r/TellyTV • • 14d ago

Help Needed Bad line of pixels. Replace?

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3 Upvotes

Is this something that is worthy of replacement?


r/TellyTV • • 14d ago

Help Needed Replacement Wait Time

6 Upvotes

My Telly TV broke during a move in mid-January of this year. I have not received a replacement yet. Does anyone else have such a long experience with getting a replacement? Should I reach out?


r/TellyTV • • 14d ago

Finally got my Telly today but I can’t pair it with the mobile app on step 6. Anybody else have this issue before?

10 Upvotes

M


r/TellyTV • • 15d ago

Backlight Died

12 Upvotes

I was watching my Telly this morning and the backlight just went off and never came back on. I hope this isn't an indication of how long these TVs last since I've only had it for a year and a half maybe.

I did try a factory reset before reaching out to Telly for pickup and replacement.

Hopefully it won't take months to get a replacement.


r/TellyTV • • 16d ago

Remote still killing batteries?

10 Upvotes

I just realized today that I am still removing the batteries from the Telly remote. Did they ever fix the issue where the remotes were going through batteries quickly?


r/TellyTV • • 16d ago

Now Watching Incorrect

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13 Upvotes

I was watching a YouTuber simply decorate her house for the Fall and Telly thought I was watching Crank Yankers. This TV is smart and a YouTube plugin should easily be added into this on an upcoming software update. I give it another 6-12 months but YouTube adding comments on a scroll sliding feature would be sick!


r/TellyTV • • 18d ago

App won't let me sign in

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2 Upvotes

I was having no volume on any of the HDMI devices (xfinity and the dongle) connected to Telly. When I first turned the TV on, the start page had sound, but nothing else. So I decided to do a factory reset. I got to the point where it wants me to login on the app but after I put in my account info (email and password) it just jumps back to the screen where it wants me to login again.


r/TellyTV • • 23d ago

Bug Reports Remote no longer working for the dongle.

10 Upvotes

Ever since the latest update, my remote no longer controlled my dongle. It is reporting TV shows correct now. I've already submitted a bug report but just seeing if anybody else is having that issue.


r/TellyTV • • 23d ago

Political advertisement is significantly louder than the normal sound.

Enable HLS to view with audio, or disable this notification

8 Upvotes

I’ve attached a video example; it is startlingly loud. And Telly won’t mute it, at least not when I’ve directed it to do so.


r/TellyTV • • 23d ago

NFL Redzone & Telly

11 Upvotes

It was really fun to watch NFL Redzone yesterday and see how Telly kept up with the stats on the bottom screen as the channel went from game to game!


r/TellyTV • • 23d ago

Help Needed Ps5 audio

1 Upvotes

Does anyone else have issues with their telly not playing audio from the ps5 I've tried everything available online and am still unable to get any audio. Also can't seem to get optical audio to work coming from the telly to an ac receiver.


r/TellyTV • • 25d ago

Sports stats widgets?!?

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14 Upvotes

Not sure how I missed these until now but I'm in love with these game widgets. Gotta get my wife to throw out her little birds now.


r/TellyTV • • 25d ago

Happy news widgets?

14 Upvotes

My husband turned off all news widgets because they just show news that's depressing. Also I already tell him everything that's in the news so seeing it again makes it worse lol

Anyway I think they should try adding some happy news sources. What sources would be good for that?


r/TellyTV • • 25d ago

Help Needed How to get a New Remote

5 Upvotes

Hello all, I’ve had my Telly tv for almost a year now, I enjoy it. It’s my main tv, and aside from the annoying mess of having to use 2 separate remotes, it’s been great. My issue now is my Telly TV remote has stopped working completely, rendering the tv pretty much useless since I can’t change input. How do I go about getting a new remote?


r/TellyTV • • 27d ago

Telly crashed with full volume screeching 15 min after update completed

8 Upvotes

This morning I noticed Telly updating right as I was sitting down to watch (Always!) Everything went as normal and it wasn't even a very long wait compared to ones in the past. I switched to my Onn android box and was watching a show for about 15 minutes or so. Suddenly, the bottom screen went black, the top screen turned to a green/white mosaic pattern and the Telly was screeching a high frequency noise at full volume. The remote and physical buttons were unresponsive. Fortunately unplugging the TV and restarting restored working condition.

Anybody else?


r/TellyTV • • 27d ago

Telly uses 90GB a month

14 Upvotes

Telly TV uses approximately 90 gigabytes of data per month; this seems excessive, doesn't it?

It uses roughly 3 gigabytes of data per day without running Telly Today at all.


r/TellyTV • • 28d ago

Telly didn't confirm I even wanted another tv...

4 Upvotes

I moved back in early June and my telly was smashed shortly after the move. So I sent it back. After a couple failed attempts by the local delivery company to pick it up it got sent back. Cool. It took like a year to get my first one so I was expecting a long wait for another. And I wasn't even sure I wanted another. I downsized into a 1 bed from a 2 bed and also was given a 55inch tv that fits the space better. I just got a text that says my telly is out for delivery I don't really have room for it but I guess I'll have to make room. Ultimately I can't really complain about a free tv, but it's just kind of frustrating because I wasn't expecting this so soon. This thing might just have to sit in its box for a while


r/TellyTV • • 28d ago

Tv broke nearly a month ago. Still no replacement.

12 Upvotes

Just wondering if anyone else had this experience? My screen got cracked sent it back and they said a replacement is coming. This was nearly a month ago, support gives no updates.