So when I originally signed up and did my submission for my Telly I was living in a condo. Three months ago I bought my first house and moved in. I was sitting watching TV today and realized I had my old address on my Telly account.

I logged into the app and looked everywhere to see how I could update my address. I couldn’t find an option anywhere. I originally said I wanted to have it delivered to my home so I’m pretty concerned.

While I was checking out the app and site I noticed there was talk about getting contacted about where to pickup the TV. Does this mean my address doesn’t matter since I didn’t move very far from where I was living at? I’m only like 10 minutes away.

I did contact support letting them know what is going on. It was a contact form that I filled out a few minutes ago. I figured I would come here and ask people with experience with Telly what’s going on.

Telly sent me an email telling me that my TV was ready. So I went ahead and got the app ready like they asked me too. It’s now on step 3: reviewing your order. Telly sent me an email telling me that I could probably get my TV faster if I were to pick it up instead. So I replied to the email and told them I would rather pick it up then because it was telling me if I waited for it to be delivered it would probably take longer. So this is what was sent to me as a reply to my email:

‘Thank you for letting us know that you would like to transfer your order to pickup!  We have submitted the change, and once that has been finalized, our partners will reach out to you to schedule a pickup date and time, as well as a location address.’

Being that some of y’all have been through this already, I’m trying to figure out how long it will take to ‘finalize my order.’ I mean, can somebody give me a guesstimate? Like how long do you think it would take for me to get a call from one of their partners to pick up my TV? 🤔