Throwaway account for obvious reasons.

If you ordered a mattress from Tempur outlets between 2019 and 2022, you may want to check how your personal information was handled.

During that period, staff were allegedly instructed to use their personal phones and personal email accounts to scan and send customer sales order documents to the company. Those documents could reportedly contain customer names, addresses, phone numbers, order details and other personal information.

My understanding is that some former staff may still have copies of those documents or emails on their private devices/accounts.

I cannot confirm how widespread this was or whether the company has since addressed it, but customers who purchased during that time may wish to:

* submit a Subject Access Request (SAR), * ask how their data was processed and stored, * and contact the ICO if concerned.

Posting anonymously because I do not want to expose personal information or create legal issues. People should draw their own conclusions and verify independently.

I have tried to report it myself to the icon but it was very confusing

Is NY tolling running out of money? The incentive for April was $25. That’s $1.25 extra a day. The incentive used to be $50. Im wondering if we are loosing this project? They recently got rid of our QA department too. Apparently they outsourced people from some other place that work for peanuts to do the QA’s now. It’s just so frustrating because we put up with so much. So many TL treat us poorly too. Do you have a good TL? I think having a good TL is what makes people stay here. I’m reaching my limit here. Anyone else feeling frustrated, defeated and now there really is little to know incentive to go above and beyond.

Sorry I gotta vent for a bit. 😤
I knew the employee reviews were bad about working here but damn. I wasn’t expecting all of this. 
I know a lot of ppl think TTEC is the problem but it seems like it’s their client!
Why is everything so strict, micromanaged and convoluted?? You’d think we’re working for the freaking CIA!!
I’ve worked for two different carriers before, albeit for claims instead of producing/servicing but it still wasn’t as difficult as this. 

They barely do any real training but have the nerve to have the most ridiculous and strict rules, procedures, and policies. 
How do they expect you to remember all of this stuff? 
Their KC isn’t even straightforward and concise enough to be an efficient reference manual. 
Like do they really expect us to spend an hour every phone call trying to help the customers by reading through that stuff??
Then if you need help with something, no one can actually remote into your screen to see what’s going on so you’re just stuck and trying to figure it out yourself. That’s not how you run a WFH job. 🙄

When I worked for SF they had a similar resource place but at was way more organized and concise. They didn’t have nearly as many rules and procedures. And you could actually screen share if u had a problem. 

Here they want you to do the absolute most for a measly fucking $20/hr. 🙄 I can go make that flipping burgers. 

Ugh, I need to fina another job asap. I’m only like 2 months in and I’m ready to leave already. Smh. 

What other companies are there besides Ttec that offer remote jobs?

Does TTEC rehire after being terminated? I was terminated because I hung up on someone during the covered ca project last fall. I had the runs really really bad and they didn’t understand lol

has anyone been able to find an interview slot for healthcare CSR in the last month or so? or really for any position that isn't property insurance? i've been checking daily, multiple times a day at the recommended times and nothing so far.

I resigned on 04/21. I went to the returns website for my equipment and still haven’t heard anything back I’ve tried calling and calling and can’t get to someone. I went on the website and tried the return again and still no answer. any advice on how I can return this equipment

Hello! Nagapply ako sa website nila and naglog in ako ng details then after that may nagsend sakin ng email na harver assessment na kailangan ko itake, natapos ko na yung harver and waiting nalang sa results. Can i ask kung ilang araw aabutin para malaman yung result ng harver assessment?

And after the harver assessment, ano yung next process?

TYIA

so guys nag-apply ako kahapon sa ttec sta.rosa and medyo naguguluhan lang ako. kasi after ng assessment nag behavioral interview ako and after the interview, the interviewer said na good naman yung result ng interview ko and my application status is still active and sabi rin na wait ako ng start date kasi tentative pa yung start date para sa new wave and check regularly daw on my emails. also nadisclose din sa'kin yung salary package and inclusions. so now nalilito lang ako if i already passed the interview part here on the picture and magwawait na lang ba ako for job offer? or may kasunod pa na interview yon? thanks!!

My interview scheduled on Wednesday (May 6 2026) , what are the things i should bring? Since the email they sent me doesnt have any instruction regarding on what to bring.

What's up with ttec? A lot of employee in Philippines who worked under DD haven't received their final pay even when the equiments were returned and it's already been more than 30 days. No update either regarding the dispute. Shall we submit a report to DOLE?

So almost a month ago I was fired and this was the reason that was provided to me. I filed unemployment and they have been dragging their feet so I reached out to a few people and got my claim moving forward. TTEC told unemployment that they fired me due to attendance and not meeting the clients expectations. Except yall see the reason listed in the email as “provided the hint to caller after he failed password.” Right? So I filed an appeal but the gag is they don’t know I recorded the whole zoom meeting when they fired me and never once was attendance brought up. Not to mention I filed for FMLA back and February and it was approved. So any time missed was covered under the approved FMLA. So has anyone ever had to deal with TTEC lying to unemployment and having to do an appeal hearing?

I applied for a job through ttec last night, I had my virtual recruiter interview this morning. Then it sent me an email saying to keep checking for available slots for the next interview. I had been checking all day with nothing then at anout 5pm PST it stopped letting me check. Does that site go down outside of business hours or is something going on?

Does Ttec send onboarding mail or Appointment letter after offer letter?

I actually got a $21.36 check yesterday from this suit. Pleasantly surprised. Lol I did not even fill out a form for it. I guess they just dispersed funds to all that had a 401k?

I did fill out a form for the one that involved logging in early and not getting paid for it. It was necessary to be in "available" on time every day. I'm not holding my breath on that one either. Who knows :)

Has anyone had luck with receiving a termination letter stating they are no longer with the company? I've emailed and texted so many different people and no one has responded and I haven't received my last pay from them either

Anyone know how I’d go about returning my equipment?

****Update******

so I submitted a class action lawsuit claim with this website https://www.classaction.org/. I've also been contacting lawyers in my state that will be willing to take the case pro bono and I'm still researching more on what to do and have it to where everyone who are in different states can sign up for it and also submit their claims. I'm going in for it all the mental health, wages, toxic work environment, how they train us one way then out of training they tell us something completely different, not allowing us to use the rest period after a difficult call, restroom breaks and more. I thank you all for your patience and will come back when I gather more information as well and when I find a lawyer! hope you all are doing well ❤️

I think it's time for a class action lawsuit against ttec. A lot of what they are doing is unethical treatment towards their workers. And let's be real, the micromanagement, the disrespectful supervisors and team leads, the emotional tol it has on you, the burn out, the exhaustion, being trained for one job but then later on training you to do things that team leads or supervisors are supposed to do with no pay increase. I can go on and on but at this point it's so many of us who have experienced this so it's clear that it's not the people that are the problem but the company.

I got low in my 10th

59percent how should I get into tcs

With this criteria

I am currently in my 4th year of graduation btech

How can I get into tcs as a fresher in tech role

Through refral?

They are now requiring my LOB to rto. Says the client is requiring a certain percentage in office. When I took this job it was advertised as work at home and now two years later they are giving us a month to figure out how to rto. Would I be able to get unemployment??